526233 Brand: Project and Implementation Managers Work type: Full time Location: Noida, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
525804 Brand: FCM Work type: Full time Location: Hyderabad, India Categories: Corporate & Group Travel Hello, FCM part of FTCG is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Responsibilities: Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 5+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526235 Brand: FCM Work type: Full time Location: Noida, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526232 Brand: Project and Implementation Managers Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526242 Brand: FCM Meetings & Events Work type: Full time Location: Bangalore, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest and most respected travel management companies, delivering tailored corporate travel solutions with a strong global presence across 97 countries. Backed by the ASX-listed Flight Centre Travel Group, FCM offers an unbeatable blend of advanced travel technology, personalized service, and industry-leading expertise. With a stronghold in Meetings, Incentives, Conferences, and Events (MICE) through FCM Meetings & Events, we are recognized for delivering impactful experiences with seamless execution. About the Role We are looking for a dynamic and results-driven MICE Sales professional to join our growing team in Bangalore , positioned as Assistant Manager level . This role is key to building our client base, driving revenue, and expanding our MICE business in the region with a focus on achieving an annual revenue target of 8-10 Crores . You ll work closely with clients to understand their needs, pitch solutions, and ensure end-to-end excellence in MICE delivery. Key Responsibilities Revenue Generation Acquire and manage MICE clients to achieve the set annual revenue target of 8-10 Cr. Client Engagement Build lasting relationships with corporate clients, acting as their strategic partner for all MICE-related needs. Strategic Sales Planning Identify regional opportunities, develop tailored sales strategies, and align them with business objectives. Pipeline Management Drive lead generation, timely follow-ups, and maintain a robust and dynamic sales pipeline. Proposal Creation & Presentations Design impactful proposals and present compelling pitches to close new business. Team Collaboration Liaise with operations, contracting, finance, and on-ground execution teams to ensure flawless delivery of client requirements. Market Intelligence Keep a pulse on the MICE market in Bangalore and South India monitor competition, client trends, and upcoming opportunities. Qualifications & Experience Experience : 5-8 years in MICE sales or corporate travel/event sales, with significant exposure to high-value accounts. Track Record : Proven success in achieving 8 Cr+ annual sales targets in a competitive environment. Industry Knowledge : Deep understanding of MICE processes, corporate event planning, and travel solutions. Communication & Presentation : Exceptional interpersonal and client-facing communication skills. Tech Savvy : Proficiency in MS Office, CRM platforms; exposure to event tools is a plus. Why FCM? At FCM, people are at the heart of everything we do. We create an empowering environment with career growth, global mobility, and rewards that reflect your contributions. What You ll Love: Competitive Salary & Incentives Clear Growth Pathways within the FCTG global network Work-Life Balance through flexible working options and paid leave Exciting Travel Perks & Industry Discounts Training Programs for upskilling and future-readiness Fun, Diverse, and Inclusive Culture Recognition Events locally and globally (Buzz Nights & Global Gathering) Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
525694 Brand: Product and Technology Work type: Full time Location: Noida, India Categories: Information & Technology Hello, #LI-YS1 FCM part of FTCG is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the Worlds Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the life: We are seeking a skilled and motivated UiPath RPA Developer with 3 - 5 years of experience to join our dynamic team. The ideal candidate will have hands-on experience with UiPath Test Suite and possess excellent communication skills. As a UiPath RPA Developer, you will be responsible for designing, developing and implementing automation solutions to optimize business processes and enhance operational efficiency. Youll be perfect for the role if you have: Design and Development: Design, develop, and implement RPA solutions using UiPath. Utilize UiPath Test Suite to ensure the robustness and reliability of automation scripts for testing. Create and maintain technical documentation for all automation projects. Process Analysis: Work with business analysts and stakeholders to identify automation opportunities. Analyze and understand business processes to design effective automation solutions. Participate in process assessment and provide recommendations for improvements. Implementation and Support: Deploy RPA bots to production and monitor their performance. Troubleshoot and resolve issues related to RPA solutions. Provide ongoing support and maintenance for deployed bots. Collaboration and Communication: Collaborate with cross-functional teams to ensure successful project delivery. Communicate effectively with stakeholders to gather requirements and provide project updates. Train and mentor junior RPA developers as needed. Continuous Improvement: Stay updated with the latest RPA trends, tools, and best practices. Continuously seek opportunities to enhance and optimize existing automation solutions. Qualifications: Experience: 4 - 5 years of experience in RPA development, specifically using UiPath. Hands-on experience with UiPath Test Suite is preferred. Technical Skills: Proficiency in UiPath Studio, Orchestrator, and other UiPath components. Strong understanding of automation concepts, frameworks, and methodologies. Experience with scripting languages (e.g., VB.NET, C#, Python) is a plus. Knowledge of software development lifecycle and agile methodologies. Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical concepts to non-technical stakeholders. Strong interpersonal skills and ability to work in a team environment. Education: Bachelors degree in Computer Science, Information Technology, or a related field Work Perks! - What s in it for you: Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others. Innovation Days: the opportunity to create, collaborate, and bring innovative concepts to life with dedicated innovation days! Dedicated Engineering Days: hosted by technology partners off-site, staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies. Tech Learning Tools: access to learning tools such as Udemy for ongoing technical skills development Encouraging Equality: Join our Women in PM&E community, a comprehensive program aimed at fostering gender diversity, empowering, and supporting women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events. Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym Mental Health: Support and Employee Assistance Program for staff and family Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025) Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526292 Brand: FCM Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526281 Brand: FCM Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526294 Brand: FCM Work type: Full time Location: Bangalore, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526405 Brand: FCM Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526408 Brand: FCM Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526245 Brand: FCM Meetings & Events Work type: Full time Location: Noida, India Categories: Corporate & Group Travel Hello, FCM part of FTCG is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the Worlds Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. We are seeking an experienced and strategic professional to join our dynamic Meetings & Events team as Manager - International Operations . This role will be responsible for managing end-to-end international MICE projects, client relationships, and team performance. You will play a critical role in ensuring that all client programs are executed seamlessly, within scope, and to the highest standard of excellence. Key Responsibilities Operational Management Lead and oversee planning, budgeting, and flawless execution of international MICE projects, ensuring alignment with client goals and business outcomes. Client Relationship Management Build and maintain strong, trust-based relationships with high-profile clients. Understand client needs, preferences, and expectations to deliver customized solutions. Vendor & Partner Negotiations Collaborate and negotiate with global vendors, DMCs, and service providers to secure the most competitive pricing while maintaining service excellence. Team Leadership & Development Guide, mentor, and inspire a team of MICE professionals. Promote a culture of innovation, accountability, and continuous improvement. Escalation Management Proactively manage challenges and escalations during project execution to ensure client satisfaction and operational continuity. Market Trends & Innovation Analyze market dynamics and competitor activities to introduce enhancements and best practices in MICE service delivery. Core Competencies Strong Communication: Clear and effective verbal and written communication skills. Relationship Building: Ability to establish and nurture internal and external relationships. Organizational Excellence: Skilled in managing timelines, multitasking, and prioritizing in a high-pressure environment. Attention to Detail: Precision in execution, reporting, and client servicing. Negotiation Skills: Ability to secure favorable outcomes and resolve operational issues efficiently. Functional Competencies MICE Expertise: Strong grasp of international MICE products, trends, and logistics. Analytical Thinking: Ability to analyze KPIs, budgets, and outcomes for informed decision-making. Presentation Skills: Comfort in presenting concepts, pitches, and reporting to senior stakeholders. Tech Savvy: Proficiency in Microsoft Office (Excel, Word, PowerPoint); knowledge of event management tools is an advantage. Qualifications & Experience Bachelor s degree in Hospitality, Business Administration, Travel & Tourism, or a related field. Minimum 12 years of progressive experience in MICE operations or corporate event management. Proven track record in international event delivery , client engagement, and team leadership. Experience managing events in multiple geographies is highly preferred. Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
526293 Brand: FCM Meetings & Events Work type: Full time Location: Mumbai, India Categories: Corporate & Group Travel Hello, FCM part of FTCG is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the Worlds Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the Life: Manage visa applications and documentation for corporate clients traveling internationally, ensuring accuracy and compliance with all requirements. Liaise with embassy and consular services to ensure timely processing of visa applications. Handle client queries related to visa processing, documentation, and travel requirements with a focus on corporate needs. Assist clients in managing their corporate travel plans by booking air travel, hotel accommodations, and other travel-related services. Monitor and ensure all travel documents (visa, passport, and other requirements) are in place for clients, minimizing any risks or delays. Provide guidance and support to clients on visa-related requirements, regulations, and other travel policies. Coordinate with internal teams (such as operations and finance) to ensure the smooth delivery of services and compliance with service level agreements (SLAs). Collaborate with the management team to ensure that all visa-related processes align with company policies and customer expectations. Stay updated on the latest travel trends, visa regulations, and industry best practices to continually improve customer experience and compliance. Assist in resolving issues related to travel disruptions and visa rejections, working closely with clients and the relevant authorities. Youll Be Perfect For This Role If You Have: 3-5 years of experience in the travel industry, specifically in managing corporate clients and visa-related services. Strong visa processing knowledge for both domestic and international travel. Proficiency in GDS systems (Amadeus, Sabre, Galileo) for travel bookings and visa management. Excellent communication skills, with a customer-oriented approach. Ability to handle high-pressure situations while maintaining attention to detail and delivering excellent customer service. Strong understanding of corporate travel requirements, travel documentation, and visa regulations for various global destinations. A problem-solving attitude with a focus on delivering solutions to clients. Strong organizational and multitasking skills, ensuring timely and accurate service delivery. Bachelors degree or equivalent in Hospitality, Business Administration, or a relevant field. Whats in it for you: Competitive salary package aligned with the market. Exposure to a global environment, with the opportunity to interact with international clients. Work-life balance: Enjoy your travels with paid annual leave and time-off. Medical benefits, including comprehensive health coverage, accidental, and life insurance. Employee perks: Industry discounts, travel benefits, and opportunities for career growth and development within a global organization. Recognition and rewards: Regular events, incentives, and a strong company culture focused on growth, collaboration, and fun! Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
Flight Centre Travel Group is looking for Travel Consultant - NCR to join our dynamic team and embark on a rewarding career journey Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.
Flight Centre Travel Group is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.
Hello, FCM part of FTCG is one of the worlds largest travel management companies and a trusted partner for nationals and multinational companies With a 24/7 reach in 97 countries, FCMs flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline FCM has won the coveted Great Place to Work certification for the fifth time! FCM Travel India is one of Indias Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services A leader in the travel tech space, FCM has proprietary client solutions FCM provides specialist services via FCM Consulting and FCM Meetings & Events Key Responsibilities Design and develop AI solutions that address real-world business challenges, ensuring alignment with strategic objectives and measurable outcomes Work with large-scale structured and unstructured datasets, leveraging modern data frameworks, tools, and platforms Establish and maintain robust standards for data security, privacy, and regulatory compliance across all AI and data workflows Collaborate closely with cross-functional teams to gather requirements, share insights, and deliver high-impact solutions Monitor and maintain production AI systems to ensure continued accuracy, scalability, and reliability over time Stay up to date with the latest advancements in AI, machine learning, and data engineering, and apply them where relevant Write clean, well-documented, and maintainable code, and actively contribute to team best practices and technical documentation You'll Be Perfect For The Role If You Have Bachelors or Masters degree in Computer Science, Data Science, or a related field Strong programming skills in Python (preferred) and experience with AI/ML libraries such as TensorFlow, PyTorch, scikit-learn, or Hugging Face Experience designing and deploying machine learning models and AI systems in production environments Familiarity with modern data platforms and cloud services (e-g , Azure, AWS, GCP), including AutoML and MLflow Proficiency with data processing tools and frameworks (e-g , Spark, Pandas, SQL) and working with both structured and unstructured data Experience with Generative AI technologies, including prompt engineering, vector databases, and RAG (Retrieval-Augmented Generation) pipelines Solid understanding of data security, privacy, and compliance principles, with experience implementing these in real-world projects Strong problem-solving skills and ability to translate complex business problems into technical solutions Excellent communication and collaboration skills, with the ability to work effectively across technical and non-technical teams Experience with version control (e-g , Git) and agile development practices Enthusiasm for learning and applying emerging technologies in AI and machine learning Work Perks! Whats in it for you: FCTG is renowned internationally for having amazing perks and an even better culture We understand that our people are our most valuable asset It is the passion and dedication of our teams that keep the company on top of the industry ladder Its also why we offer some great employee benefits and perks outside of the norm You will be rewarded with competitive market salary You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance: We believe in ?No Leave = No Life? So have your own travel adventures with paid annual leave Great place to work Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job: We believe in our people brightness of future As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering You'll have to experience it to believe it! Love for travel: We were founded by people who wanted to travel and want others to do the same That passion is something you cant miss in our people or service We value you #FCMIN Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone We encourage you to come as you are; to foster inclusivity and collaboration We celebrate you Who We Are Since our beginning, our vision has always been to open up the world for those who want to see As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe 20+ countries and counting! Together, we are a family (we call ourselves Flighties) We offer genuine opportunities for people to grow and evolve We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities Irreverence Ownership Egalitarianism
FCM part of FTCG is one of the worlds largest travel management companies and a trusted partner for nationals and multinational companies With a 24/7 reach in 97 countries, FCMs flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions A leader in the travel tech space, FCM has proprietary client solutions FCM provides specialist services via FCM Consulting and FCM Meetings & Events FCM is one of the worlds leading travel management companies, providing personalized and seamless travel experiences for clients globally With operations in 97 countries, FCM blends advanced technology with local expertise to deliver exceptional service in the business travel sector As part of the Flight Centre Travel Group, we are committed to innovation and delivering excellence in business travel solutions Role Overview The Technical Business Analyst will act as a key liaison between business stakeholders and technical teams, ensuring technology solutions are aligned with business goals and requirements This is a critical role within the organization that requires a deep understanding of both business processes and technical systems The ideal candidate will have a passion for analyzing, documenting, and developing technology solutions that meet the evolving needs of the business The role demands a strong ability to translate complex business needs into clear, actionable requirements, and to collaborate effectively across cross-functional teams Primary Accountabilities & Objectives Business Requirements Gathering & Analysis Facilitate the gathering of business requirements and conduct detailed user story mapping with key stakeholders Analyze existing business processes, systems, and performance to identify gaps and areas for improvement Documentation & Reporting Develop and maintain clear and detailed product requirement documents, ensuring they adhere to best practices and support scalability Document business rules, functional and non-functional requirements, and system specifications Collaboration & Solution Development Work closely with Product Managers, Engineering Managers, Solution Architects, and Test Teams to design, develop, and implement new platform features or bug fixes Serve as a bridge between business stakeholders and development teams to ensure solutions meet business objectives Gap Analysis & Process Improvement Conduct gap analysis on current systems, processes, and workflows, identifying areas where business processes could be optimized Provide actionable recommendations for process improvements and technological innovations System Configuration & Enhancement Assist in the configuration, development, and deployment of system enhancements or new features Ensure technology solutions are developed in alignment with the business strategy, meeting both functional and technical needs Key Communication And Relationships Work directly with Product Managers, Engineering Managers, Product Owners, and cross-functional teams to ensure alignment between business needs and technical solutions Engage with internal stakeholders and external vendors to ensure smooth integration and implementation of new systems, features, or enhancements Job Requirements Experience: Minimum of 8 years experience in technical business analysis, with a proven track record in analyzing and documenting complex business and technical requirements Tools: Proficiency with the Atlassian Suite (Confluence, JIRA) for requirement management, documentation, and agile project tracking SDLC Understanding: Strong understanding of the Software Development Lifecycle (SDLC) and its impact on business processes and technology solutions Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders and vice versa Facilitation Skills: Strong facilitation skills, with the ability to lead requirements gathering workshops and drive consensus among diverse stakeholders Added Advantage Industry Experience: Experience in the travel industry is highly desirable, particularly in the business or corporate travel space Agile Methodology: Familiarity with Agile software development methodologies and frameworks Vendor Management: Experience working with external vendors and suppliers, managing third-party relationships and integrations Skills & Capabilities Self-Motivated & Results-Driven: Ability to take initiative and work independently to drive results in a fast-paced environment Organizational Skills: Strong organizational skills, with the ability to prioritize and manage multiple projects simultaneously Problem-Solving: Demonstrated critical thinking and problem-solving skills, with the ability to navigate complex challenges and propose innovative solutions Stakeholder Engagement: Proven ability to engage with stakeholders, understand their needs, and translate them into clear, actionable business and technical requirements Why Join FCM Global Impact: Work for one of the world's largest and most innovative travel management companies, with a presence in over 97 countries Dynamic Environment: Collaborate with a team of experts across various disciplines and regions, driving innovation and excellence Career Growth: FCM offers great opportunities for career progression, ongoing professional development, and global mobility within the Flight Centre Travel Group Work Perks! Whats in it for you: FCTG is renowned internationally for having amazing perks and an even better culture We understand that our people are our most valuable asset It is the passion and dedication of our teams that keep the company on top of the industry ladder Its also why we offer some great employee benefits and perks outside of the norm You will be rewarded with competitive market salary You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance: We believe in ?No Leave = No Life? So have your own travel adventures with paid annual leave Great place to work Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job: We believe in our people brightness of future As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering You'll have to experience it to believe it! Love for travel: We were founded by people who wanted to travel and want others to do the same That passion is something you cant miss in our people or service We value you Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone We encourage you to come as you are; to foster inclusivity and collaboration We celebrate you Who We Are Since our beginning, our vision has always been to open up the world for those who want to see As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe 20+ countries and counting! Together, we are a family (we call ourselves Flighties) We offer genuine opportunities for people to grow and evolve We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future #FCMIN We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities Irreverence Ownership Egalitarianism Show more Show less
Key Responsibilities Collaborate with stakeholders to gather and document detailed business and technical requirements for ServiceNow & Uipath implementations and enhancements Conduct gap analysis, feasibility studies, and impact assessments to identify areas for process improvement and optimization Develop user stories, workflows, process maps, and detailed functional specifications to support the ServiceNow platform's configuration and development Develop user stories, workflows, process maps, and detailed functional specifications to support Uipath Automation opportunities Coordinate with developers and technical teams to ensure that all solutions are aligned with business objectives and requirements Assist in designing, testing, and implementing ServiceNow modules, including Incident Management, Problem Management, Change Management, Service Catalog, and CMDB Monitor and analyze ServiceNow performance metrics to identify trends, issues, and opportunities for improvement Ensure compliance with industry best practices, standards, and governance in ServiceNow implementation and usage Prepare and deliver reports, presentations, and documentation to communicate project progress, risks, and findings to stakeholders Qualifications Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field 2-4 years of experience as a Business Analyst, preferably with experience in ServiceNow or ITSM platforms Strong understanding of ServiceNow applications and modules, including Experience With The ServiceNow Platform And Its Capabilities Proficient in business analysis methodologies, process mapping, and requirements gathering techniques Excellent communication and interpersonal skills with the ability to work effectively with diverse stakeholders Strong problem-solving and analytical skills, with attention to detail Knowledge of ITIL framework and service management principles is highly preferred Experience with Agile or Scrum methodologies is a plus ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) certification is a plus Some Knowledge or understanding of Uipath is advantageous #FCMIN
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