32 Servicenow Administration Jobs

As a Sr. Consultant in ServiceNow Administration at YASH Technologies, you will be part of a dynamic team dedicated to reimagining operating models, enhancing competitiveness, and driving business transformation. We are committed to fostering exceptional stakeholder experiences and bringing about real positive changes in an increasingly virtual world. We are currently seeking ServiceNow Administration Professionals with 7 to 9 years of experience to join our team in Pune. The ideal candidate will have a strong background in ServiceNow administration and development, including working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide APIs, SLAs, Reports, and Integrations. Experience with Instance Upgrades, ATF, and API integrations is highly desired. Good communication skills are essential for this role. At YASH, you will have the opportunity to create a career path that aligns with your goals while working in an inclusive team environment. We prioritize career-oriented skilling models and leverage technology for continuous learning, unlearning, and relearning at a rapid pace. Our workplace is based on four core principles: flexible work arrangements, a free spirit, emotional positivity, agile self-determination, trust, transparency, and open collaboration, all supported by a stable employment environment with a great atmosphere and ethical corporate culture. Join us at YASH Technologies and be part of a team driving innovation and transformation in the technology industry.,

What you will do: Assist with Configuring, managing, and maintaining the ServiceNow platform, ensuring its functionality and performance.? Investigate and diagnose problems, find root causes and identify solutions and provide support to end-users, resolving issues and working tickets as needed. Assist with platform upgrades and apply patches to ensure the system is up to date when required. Partner with ServiceNow team members to develop workflows, perform testing, and assist in solution development.? Assist in monitoring and maintaining the core data on the platform, including but not limited to, users, groups, locations, and other critical platform resources. Help monitor the overall platform health and performance, identifying potential issues and proactively addressing them.? Perform system testing on service request workflows, automations, configurations and other development work completed by the team.? Draft and update system design documentation and knowledge articles as required. Create and complete test scripts for testing and validating configurations, automations, catalog items, and other updates to parts of the platform. Create reports and dashboards as required by stakeholders and business customers. What you will need: Required Skills : Bachelors degree required or equivalent work experience 8 to 11 years of ServiceNow administration experience ServiceNow experience?including but not limited to ITSM, Knowledge, Role Management and ACLs, user management and group management. Experience with JavaScript, GlideScript, REST, XML, and other relevant technologies. Experience with ServiceNow Reporting, dashboards and report creation. Preferred Skills : Familiarity with the ITIL framework and its application in service management and ability to support different time zones based on the project/business stakeholders being engaged. Experience with SOX enforced policies/procedures and working in a regulated environment . CSM Certification and ServiceNow certifications (e.g., ServiceNow Developer, ServiceNow System Administrator) Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Show more Show less

You are a highly skilled ServiceNow CSM Senior with a proven track record of delivering successful ServiceNow projects, focusing on Customer Service Management (CSM). Your responsibilities include leading the implementation and customization of ServiceNow CSM solutions, providing technical guidance to junior team members, and ensuring the successful translation of business requirements into technical solutions within the ServiceNow platform. Additionally, you will be involved in platform development, integration development, customization and configuration, ServiceNow administration, platform upgrades and patching, quality assurance and testing, documentation, problem resolution, continuous improvement, collaboration and communication, mentorship, and leadership. In this role, you will analyze business requirements, develop and customize ServiceNow applications, modules, and components, design and maintain integrations between ServiceNow and other enterprise systems, configure and customize ServiceNow modules and applications, administer and maintain ServiceNow instances, plan and execute platform upgrades, perform thorough testing of developed solutions, create technical documentation, troubleshoot and resolve technical issues, stay updated with ServiceNow platform updates, collaborate with stakeholders, and provide mentorship to junior developers. To be successful in this position, you should have at least 5 years of experience with ServiceNow CSM, including implementation, customization, and administration. You should also have a strong understanding of the ServiceNow platform architecture and data model, technical skills in JavaScript, HTML, CSS, and ServiceNow scripting languages, excellent communication skills, the ability to collaborate effectively with customers and cross-functional teams, ServiceNow certifications in CSM and ITSM (strongly preferred), experience with Agile development methodologies, and a Bachelor's degree in Computer Science engineering or certification in related fields.,

We are looking for a highly skilled and experienced ServiceNow Lead Administrator / Support Specialist to manage, maintain, and enhance our ServiceNow platform. The ideal candidate will be responsible for providing expert-level administration, support, and continuous improvement for various ServiceNow modules. This role requires strong technical proficiency in ServiceNow, excellent problem-solving abilities, and the capacity to ensure the platform's optimal performance and alignment with business needs. Roles and Responsibilities: Lead the administration, configuration, and maintenance of the ServiceNow platform, including but not limited to ITSM, ITBM, ITOM, HRSD, and CSM modules. Provide expert-level support and troubleshooting for all ServiceNow-related issues, ensuring timely resolution and minimal disruption to services. Manage user access, roles, and security within ServiceNow, ensuring compliance with organizational policies and best practices. Configure and maintain workflows, forms, reports, dashboards, and integrations within the ServiceNow environment. Perform regular health checks, performance monitoring, and optimization of the ServiceNow instance. Plan, coordinate, and execute ServiceNow upgrades and patch installations , ensuring seamless transitions and minimal impact on users. Collaborate with business stakeholders and IT teams to gather requirements, identify opportunities for platform enhancement, and implement new functionalities. Develop and maintain comprehensive technical documentation for ServiceNow configurations, processes, and support procedures. Automate routine administrative tasks within ServiceNow to improve efficiency. Conduct training sessions for end-users and junior administrators on ServiceNow functionalities and best practices. Participate in root cause analysis for complex incidents and implement solutions to prevent recurrence. Stay updated with the latest ServiceNow features, releases, and industry trends to advise on continuous improvements and strategic roadmap planning. Required Skills and Qualifications: Extensive hands-on experience in ServiceNow administration, configuration, and support . Proficiency in administering and supporting multiple ServiceNow modules (e.g., ITSM, ITOM, ITBM, HRSD, CSM). Strong understanding of ServiceNow architecture, capabilities, and best practices . Experience with ServiceNow scripting (JavaScript, Glide API) for client-side and server-side logic. Knowledge of integrations using REST/SOAP APIs, MID Servers, and other integration hubs . Ability to troubleshoot complex platform issues and provide effective solutions. Excellent analytical, problem-solving, and communication skills (written and verbal). Strong customer service orientation and ability to work effectively with diverse teams. ServiceNow Certified System Administrator (CSA) certification is highly preferred. ITIL Foundation certification is a plus.

Job Title: Senior ServiceNow Developer ITSM & ITOM Experience: 7+ Years Location: Hydrebad Rate :- 230K/M Work Mode: Hybrid / Remote / Onsite (as applicable) Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 7 years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design, develop, and customize ServiceNow applications and modules, with a primary focus on ITSM (Incident, Change, Problem, Request, Knowledge) and ITOM (Discovery, CMDB, Event Management, Orchestration). Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Implement and manage ServiceNow Discovery, MID Servers, and CMDB health. Develop integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations. Participate in gathering requirements, translating them into functional/technical specifications, and delivering robust solutions. Optimize performance and scalability of ServiceNow instances. Participate in testing, QA, and production deployment activities. Create and maintain technical documentation for implementations and customizations. Collaborate with platform architects and business stakeholders to ensure alignment with the overall ServiceNow roadmap. Required Skills & Experience: 7+ years of hands-on experience in ServiceNow development and administration. Strong experience in core ITSM modules and ITOM components like Discovery, CMDB, Event Management, Orchestration, and Service Mapping. Proficient in JavaScript, Glide API, and Flow Designer. Deep understanding of CMDB structure, data models, and dependency mapping. Experience working with MID Servers, credentials management, and probes/sensors. Expertise in building custom applications and configuring portal widgets (Service Portal). Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies. Experience with version upgrades, clone management, and patching activities. Familiarity with Agile/Scrum development practices. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) Mandatory Certified Implementation Specialist (CIS) in ITSM or ITOM Preferred Exposure to DevOps, App Engine, or SecOps is a plus Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.

You should have a Bachelor's degree in Computer Science/IT (B.Tech) or MCA qualification to be eligible for this job opportunity located in Pune with a Work From Office arrangement. You must possess 3 to 5 years of experience in ServiceNow development and administration. As a ServiceNow Developer, your primary responsibilities will include designing, developing, and implementing ServiceNow solutions using both out-of-the-box features and custom scripting. You will be tasked with customizing and configuring various ServiceNow modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Service Catalog. Developing and maintaining integrations with third-party tools through APIs, web services (REST/SOAP), and MID servers will also be crucial. Your involvement in the full development lifecycle, from requirements gathering to design, development, testing, deployment, and support, is essential. Implementing workflows, business rules, client scripts, UI policies, and data policies will also be part of your routine tasks. Regular platform upgrades and patching while ensuring minimal impact to users will be a key aspect of your role. Collaboration with cross-functional teams including IT Operations, Security, and Project Management will be necessary. You will be required to create and maintain technical documentation such as design specs, test plans, and user guides. Ensuring adherence to best practices, coding standards, and governance processes is vital for this position. To be considered for this role, you should have at least 3 to 5 years of hands-on development experience in the ServiceNow platform. Strong expertise in JavaScript, GLIDE API, and ServiceNow scripting (client & server side) is required. Experience in configuring and customizing core ITSM modules is essential. Working knowledge of ServiceNow Studio, Flow Designer, and Integration Hub is preferred. Experience with REST/SOAP integrations, the use of MID servers, ServiceNow best practices, system architecture, and data model is expected. A good understanding of the ITIL framework will be beneficial for this position.,

Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to clients" most complex digital transformation requirements. With a focus on consulting, design, engineering, and operations, we support clients in achieving their boldest ambitions and establishing future-ready, sustainable businesses. Our global presence spans over 65 countries with a workforce of more than 230,000 employees and business partners, dedicated to helping customers, colleagues, and communities thrive in a rapidly evolving world. As a ServiceNow Developer, your responsibilities will include designing, developing, and customizing ServiceNow applications and modules, particularly focusing on IT Service Management (ITSM) and IT Operations Management (ITOM) aspects such as Incident, Change, Problem, Request, Knowledge, Discovery, CMDB, Event Management, and Orchestration. You will be involved in creating and configuring various elements like Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Additionally, your role will entail implementing and managing ServiceNow Discovery, MID Servers, and ensuring CMDB health. Developing integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations will also be a crucial part of your responsibilities. You will collaborate with stakeholders to gather requirements, translate them into specifications, and deliver robust solutions. Furthermore, optimizing performance and scalability of ServiceNow instances, participating in testing, QA, and production deployment activities, and maintaining technical documentation for implementations and customizations are essential aspects of the role. Collaborating with platform architects and business stakeholders to align with the overall ServiceNow roadmap is also a key responsibility. The ideal candidate will possess at least 7 years of hands-on experience in ServiceNow development and administration, with a solid understanding of core ITSM modules and ITOM components. Proficiency in JavaScript, Glide API, and Flow Designer, along with a deep understanding of CMDB structure, data models, and dependency mapping, is required. Experience with MID Servers, credentials management, probes/sensors, custom applications, portal widgets, Access Control Rules (ACLs), UI Policies, Data Policies, version upgrades, clone management, patching activities, Agile/Scrum development practices, and familiarity with DevOps, App Engine, or SecOps are valuable assets. Certification as a ServiceNow Certified System Administrator (CSA) is mandatory, while a Certified Implementation Specialist (CIS) in ITSM or ITOM is preferred. Soft skills such as strong analytical and problem-solving abilities, excellent communication and interpersonal skills, self-motivation, and a passion for learning are essential for success in this role. Join us at Wipro and be a part of our modern digital transformation journey. We are seeking individuals who are inspired by reinvention and are committed to evolving themselves, their careers, and their skills. Our business thrives on purpose and encourages you to shape your own reinvention. Realize your ambitions with us at Wipro. We welcome applications from individuals with disabilities.,

As a Lead Software Engineer at JPMorgan Chase within the AI/ML Data Platform team, you will play a crucial role in an agile group dedicated to enhancing, developing, and delivering cutting-edge technology products in a secure, reliable, and scalable manner. Your role as a key technical contributor involves providing vital technology solutions across various technical domains to support the firm's business goals. Your responsibilities will include: - Developing and customizing ServiceNow workflows, forms, lists, business rules, script includes, and UI components. - Offering solutions through configuration and customization, such as user interface modifications, workflow management, report generation, data imports, custom scripting, and third-party software integrations using industry best practices. - Evaluating existing configurations and workflows for effectiveness and efficiency, devising strategies for enhancement or further integration within the ServiceNow framework. - Creating requirements, executing test plans, managing ServiceNow, and delivering tier 2 support. - Identifying deficiencies in the ServiceNow system and proposing appropriate solutions. - Collaborating on establishing standards, best practices, support guidelines, and operational procedures. - Partnering with integration subject matter experts to leverage MID servers, APIs, web services, email, and other relevant technologies for tool integration with the ServiceNow platform. Required qualifications, capabilities, and skills: - Formal training or certification in Software Engineering principles with at least 5 years of practical experience. - Proficiency in ServiceNow configuration and administration, including a solid grasp of the platform and PaaS model, integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. - Familiarity with ServiceNow codeless technologies such as Flow Designer and Integration Hub. - Experience with CMDB, external tool integration, Service Portal, Request Catalog, and Automations within the ServiceNow platform. - Knowledge of AI and ML capabilities, web technologies like SOAP, JSON, XML, and Web Services. - Skills in ITOM modules like Orchestration, Service Mapping, Event Management, and Discovery, along with software development experience in Java, Python, JavaScript, and JS Libraries and Frameworks. Preferred qualifications, capabilities, and skills include: - Extensive knowledge of the financial services industry and its IT systems. - Practical experience in cloud-native environments. - ITIL Foundations certification. - Certified ServiceNow Administrator and Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR). Join us at JPMorgan Chase and embark on a rewarding career where you can make a significant impact while pushing the boundaries of what's achievable.,

Job Purpose Progress Rail is seeking a skilled ServiceNow developer. The developer is responsible for development of the ServiceNow platform, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting, and implementing baseline and custom applications to enhance the platform. A ServiceNow developer must also manage the platform to ensure stability and implement architectural changes when necessary. Job Description This position will be configuring within ServiceNow ITSM and CSM platforms as well as maturing in the ITOM and ITAM platforms. They will turn business and functional requirements into system solutions while working with the customer throughout the development lifecycle. They will also perform daily administrative tasks in support of the ServiceNow product and other tools/products used by the Office of Cybersecurity Services. Essential Functions include: Perform ServiceNow configuration and administration Workflow creation/modification Business Rules creation/modification UI policy/actions/page creation Form design and updates JavaScript writing Create/Configure notifications Configure user accounts, groups, and roles Creation of dashboards and reports Create/maintain system integrations Create/maintain system data imports/exports Design ServiceNow solutions that meet the needs of the business Creates test scripts and cases to assist customers with solution verification Creates release notes for work performed Other duties as assigned Technical Skill: 5-10+ years of ServiceNow administration/development experience ServiceNow Developer certification is preferred. ServiceNow Application Developer, ServiceNow Implementation Specialist or ServiceNow System Administrator is preferred Previous experience with SQL relational databases Previous experience with web services (SOAP, REST) Previous application testing experience ITIL V3/4 certification is preferred Previous experience using/supporting reporting tools is preferred JIRA usage and development a plus Responsible for identifying which Configuration Item (CI) types, CI attributes, and CI relationships are tracked in the CMDB Defines and documents the processes and procedures for creating and maintaining CIs and CI data Assists the Configuration Manager with audits and reports to ensure process compliance and the accuracy of the CMDB Evaluates requests for new CI classes, CI attributes, and CI relationship types Defines, creates, and monitors CI data health reports / dashboards and works with the CI Data Owners to resolve any issues Ensures the CI data is managed using the approved processes Manages the design, development, and implementation of process and / or CMDB enhancements Qualifications and Education Requirements Bachelors degree in CS, CIS, Math, MIS, or related Technology field Minimum 5 years direct experience on ServiceNow platform Strong multi-tasking, highly organized, detail oriented Strong process adherence Strong sense of urgency, perseverance, and the creativity to overcome obstacles Results oriented Fluent in written and spoken English

Work Locations : Bangalore, Chennai, Hyderabad, Noida Experience (Relevant) : 5+ years Shift Timings : Rotational (Morning and Afternoon) Hybrid/Remote : Hybrid Start date : Immediate We need ServiceNow Admin candidates , who having production support experience (App Dynamics / Data Dog / Splunk are the tools) Note : ServiceNow Admin Certification is must to have. Copies should be attached at submission level. Resources on Observability tools. Production Support resources with 16*5 support and the ability to be on call on the weekends. App Dynamics / Data Dog / Splunk are the tools for prod support, main tasks are triaging issues, monitoring and dashboarding Should know how to use SNOW, and triage incidents assigned in SNOW.

As a Senior Developer at EY, you will be part of the EY GDS-ServiceNow team working on solving client issues using the ServiceNow platform. You will collaborate with a high-quality team to create innovative products that address client needs. This role offers an exciting opportunity to contribute to a leading firm's growth and success. Your key responsibilities will include leading the design, configuration, and customization of the ServiceNow platform to enhance user experience and operational efficiency. You will develop and implement service request fulfilment workflows, automate complex tasks, and optimize business processes using advanced scripting tools. Additionally, you will architect integrations with third-party systems, collaborate with stakeholders to gather specifications, and deliver high-quality products aligned with business objectives. To excel in this role, you should have 3-6 years of experience in ServiceNow development and administration, with expertise in integration, UI Builder, Playbook, and CIS-CSM. Strong knowledge of dispute management processes and Financial Services Operations (FSO) is essential. Proficiency in scripting languages, problem-solving skills, and effective communication with stakeholders are key attributes for success. To qualify for this position, you should hold a college degree in a related technology field or have equivalent job experiences. Additionally, you must have CSA certification and at least 1 CIS in CSM or IRM. Experience in leading projects, mentoring junior developers, and ITIL foundations certification are highly valued. Ideally, you should also have experience with SDLC, TFS, JIRA, or equivalent tools for maintaining stories, as well as knowledge of ServiceNow's latest version features. At EY, you will have the opportunity to work with a diverse team of professionals, gain exposure to leading businesses globally, and contribute to building a better working world. You will receive support, coaching, and feedback from experienced colleagues, along with opportunities for skills development and career advancement. EY values its employees" personal growth and offers a flexible work environment tailored to individual needs. Join EY in shaping the future with confidence and creating new value for clients, society, and the planet. Be part of a dynamic team that leverages data, AI, and advanced technology to address today's most pressing challenges and shape a better working world.,

At EY, we are committed to shaping your future with confidence. We will support you in thriving within a globally connected powerhouse of diverse teams and enable you to steer your career in the direction you desire. Join EY and contribute to building a better working world. As a ServiceNow Solution Architect, specializing in CSM/FSO/IRM, within our EY GDS-ServiceNow team, you will be engaged in resolving client issues using the ServiceNow platform. You will have the opportunity to collaborate with a high-caliber team and innovate products that address client challenges. The role of the Solution Architect involves designing and aligning client business requirements, ensuring seamless project delivery. You will collaborate with clients to evaluate existing processes and tools, propose ServiceNow platform solutions, define requirements, identify integration needs, and formulate architecture and implementation strategies. We are seeking a seasoned ServiceNow Manager with 8-10 years of experience to spearhead our ServiceNow initiatives. The ideal candidate should possess a robust background in integration, UI Builder, Playbook, and CIS-CSM, coupled with extensive knowledge in dispute management and Financial Services Operations (FSO). This role entails strategic oversight, team leadership, and the delivery of top-notch ServiceNow solutions that resonate with our business goals. Key Responsibilities: - Lead and supervise the ServiceNow development team, offering guidance and mentorship for ensuring exceptional deliverables and professional growth. - Oversee the design, configuration, and customization of the ServiceNow platform, emphasizing integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. - Develop and implement service request fulfilment workflows, utilizing CSM capabilities to streamline customer service processes and enhance dispute management. - Drive the architecture and implementation of integrations with third-party systems to ensure seamless data flow and process automation organization-wide. - Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases aligned with business objectives, maintaining comprehensive technical specifications documentation. - Manage data loading, manipulation, and maintenance between ServiceNow and other systems to uphold data integrity and compliance with business requirements. - Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports for actionable insights. - Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations during ServiceNow releases. - Conduct thorough system and integration testing with sample and live data to ensure adherence to best practices and quality standards. - Stay abreast of the latest ServiceNow features and industry trends, providing strategic recommendations for continuous improvement and innovation. Skills And Attributes For Success: - 8-10 years of experience in ServiceNow development and administration, with expertise in integration, UI Builder, Playbook, and CSM. - Proven proficiency in dispute management processes and Financial Services Operations (FSO). - Strong grasp of ServiceNow modules, functionalities, and best practices. - Exceptional leadership and team management skills, with a successful track record in leading projects and initiatives. - Strong analytical and problem-solving abilities focused on delivering business value. - Outstanding communication and interpersonal skills to effectively collaborate with stakeholders at all levels. - CIS-CSM or IRM certification is desirable. Education Level: - High School Diploma/GED, Technical Diploma, - Associates degree/College Diploma, - Non-Degree Program, Bachelors Degree, - Masters Degree, Doctorate Degree, Higher Degree, Other Bachelors or Masters. What We Look For: We seek individuals with commercial acumen, technical expertise, and a passion for learning in a dynamic environment. Join a market-leading team of over 250 professionals globally and engage with EY ServiceNow practices across various industries. EY offers a rewarding work environment where you will engage with diverse clients, from startups to Fortune 500 companies. You will be involved in inspiring and impactful projects, supported by a focus on education, coaching, and practical experience for personal development. We value our employees and provide opportunities for skill development, career progression, and a flexible work approach tailored to your needs. EY is dedicated to building a better working world by creating value for clients, people, society, and the planet, while fostering trust in capital markets. Through data, AI, and advanced technology, EY teams help clients navigate challenges and shape a confident future. With a comprehensive range of services in assurance, consulting, tax, strategy, and transactions, EY teams collaborate globally to deliver services in more than 150 countries and territories.,

Position: ServiceNow Architect Location : Chennai & Hyderabad Work Mode : Hybrid Role : We are seeking a highly skilled ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions within our organization. The ideal candidate should possess a deep understanding of IT Service Management (ITSM) processes, ServiceNow platform capabilities, and have a proven track record of successful implementations. Responsibilities: Lead the architecture and design of ServiceNow solutions based on business requirements. Collaborate with stakeholders to understand and document business processes, requirements, and objectives. Provide expertise in configuring and customizing the ServiceNow platform to meet organizational needs. Design technical solutions in various modules of ServiceNow ITSM and ITOM Perform routine system administration tasks, including user management, access control, and data maintenance. Implement and manage integrations between ServiceNow and other third-party applications. Collaborate with the technical team to plan and execute ServiceNow upgrades. Develop and implement ServiceNow modules, workflows, and integrations with other systems. Conduct thorough testing of ServiceNow configurations to ensure accuracy and functionality. Stay current with ServiceNow releases and new features, providing recommendations for adoption where applicable. Provide technical guidance and mentorship to ServiceNow developers and administrators. Troubleshoot and resolve issues related to ServiceNow configurations and integrations. Assist in the development and delivery of end-user training programs. Collaborate with cross-functional teams to ensure successful implementation and integration of ServiceNow solutions. Qualifications: 1. Bachelors degree in Computer Science, Information Technology, or related field. 2. Proven experience as a ServiceNow Architect with multiple successful implementations. 3. In-depth knowledge of ITSM processes and best practices. 4. Strong understanding of ServiceNow platform capabilities and modules. 5. Experience with scripting languages such as JavaScript. 6. Ability to design and implement integrations with third-party systems. 7. Excellent communication and interpersonal skills. 8. ServiceNow certifications (e.g., Certified Implementation Specialist) preferred 9. Strong problem-solving and analytical skills. Preferred Skills: - ServiceNow administration and development. - Experience with ServiceNow ITOM and ITSM modules. - Scripting languages such as JavaScript. - ITIL best practices. - Integration with third-party tools. - Strong analytical and troubleshooting skills. Ascendion Details : Ascendion is a leading provider of AI-first software engineering services. Our applied AI, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. company URL : www.ascendion.com

Hello, Were Hiring: ServiceNow Developer | 3+ Years | Pune / Bangalore | Contract We're looking for ServiceNow Developers to join our growing team working on global projects across ITSM, ITOM, GRC, HRSD, and more. If youre passionate about building scalable solutions and ready for your next career move, wed love to connect. Locations: Pune & Bangalore Interview Drive: 19th July 2025 (Walk-in at Pune Kharadi) Experience: 3 to 7 years Key Skills Were Looking For: Hands-on experience in ServiceNow support or development Strong knowledge of ITSM, ITOM, ITAM, HRSD, GRC, CMDB Good scripting skills in JavaScript, REST APIs, JSON Exposure to Service Portal is a plus Experience in ServiceNow integrations and upgrade projects ServiceNow CSA / ITIL certifications preferred What Youll Get: Opportunity to work on large-scale, global implementations Fast-paced learning environment with strong tech teams Flexibility to grow across modules and projects Interested? Apply now or reach out directly. If you’re around Pune, walk in for the drive on 19th July and let’s talk in person. Tag a friend who might be a great fit or refer and earn INR 50,000/- if your friend get selected! Thanks, Latha | iitjobs

Job Summary: We are seeking a skilled and proactive ServiceNow Administrator with strong expertise in IT Service Management (ITSM) to join our IT team. The ideal candidate will be responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform, ensuring optimal performance and alignment with business needs. Key Responsibilities: Administer and maintain the ServiceNow platform, including user access, workflows, and configurations. Implement and manage ITSM modules such as Incident, Problem, Change, Request, and Knowledge Management. Customize ServiceNow forms, fields, and UI policies to meet business requirements. Develop and maintain Service Catalog items and workflows. Monitor system performance and troubleshoot issues as they arise. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Ensure platform upgrades and patches are applied timely and without disruption. Maintain documentation for configurations, processes, and procedures. Provide training and support to end-users and internal teams. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of hands-on experience as a ServiceNow Administrator. Strong knowledge of ServiceNow ITSM modules and best practices. Experience with ServiceNow scripting (JavaScript, Glide API). Familiarity with ServiceNow integrations using REST/SOAP APIs. ServiceNow System Administrator certification is preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Preferred Qualifications: Experience with other ServiceNow modules like CMDB, Asset Management, or HRSD. Knowledge of ITIL framework and processes. Experience in Agile/Scrum environments.

You will be working at KPMG in India, a professional services firm affiliated with KPMG International Limited. Established in August 1993, KPMG in India has a strong presence with offices in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada. As part of the KPMG entities in India, you will have the opportunity to serve national and international clients across various sectors. Our professionals leverage the global network of firms while staying informed about local laws, regulations, markets, and competition. At KPMG, we focus on providing rapid, performance-based, industry-focused, and technology-enabled services that draw upon our shared knowledge of global and local industries and our deep understanding of the Indian business environment.,

As the Lead ServiceNow Developer, you will be responsible for driving and taking bottom-line responsibility for the design, implementation, and operational management of a highly secure and scalable solution for the business. Your key responsibilities will include dividing design decisions into actionable tasks, estimating the tasks, assigning them to the team, and ensuring governance for end-to-end completion. You will lead research, proof of concepts, and design considerations, gaining buy-in from stakeholders for implementation. In this role, you will review code, debug issues and incidents, and provide end-to-end solutions through hands-on development and resolution. Additionally, mentoring the team on technical and functional aspects, as well as resolving their queries, will be crucial. Communication with business and technology stakeholders regarding feature progress, timelines, estimations, and project deliverables is essential. Your expert advice on alternative options, risks, and the associated impacts on business and technical architecture will be highly valued. Designing new practices and patterns on the ServiceNow platform will be advantageous. You should be capable of operating in an agile execution model, integrating continuous integration and continuous deployment frameworks, and driving change request processes for development and enhancements. Developing and maintaining excellent relationships and communication with global stakeholders, other IT teams, and business areas is a key aspect of this role. Collaborating with vendors and support staff on executing solutions, enhancements, and support is vital. Being open to upskilling and managing team members of various skill sets is also expected. Minimum Qualifications: - Bachelor's degree in computer science or engineering - 10+ years of extensive experience on the ServiceNow Platform, with experience in the GRC module and IRM implementation preferred Required Skills: - IRM ServiceNow Development and platform experience - Hands-on experience with ServiceNow Integrations and Flow Designer - Experience leading technical implementation efforts of similar scope and size - Strong technical knowledge of ServiceNow - Experience with creating custom workspaces, custom service portals, and integrating ServiceNow applications with third-party systems via APIs - Proficiency in administering a ServiceNow instance, workflows, business rules, Script Includes, UI pages, UI actions, UI policies, and ACLs - Designing, configuring, and customizing the ServiceNow platform for clients to implement/sustain various modules - Integrating ServiceNow with other corporate applications via web services, mid-server, email, etc. - Developing client-specific custom reporting and integration components Nice to Have Skills: - ServiceNow CAS, CAD, CIS-IRM, CIS-CSM, CIS-ITSM Certified - Understanding of other ServiceNow products This is an exciting opportunity for an experienced Lead ServiceNow Developer to drive innovation, collaboration, and technical excellence within the organization.,

Experience 4 - 8 years Payroll Mode Permanent Location Pune (Ready to relocate within India). Work mode No of Consultant 5 Desirable Skills Minimum of 4 years of experience in ServiceNow development, implementation, and administration of HRSD module Strong experience with JavaScript, HTML, CSS, Glide API, Jelly, and ServiceNow APIs Ability to analyze complex business requirements and provide technical solutions that align with ServiceNow best practices Experience in software development life cycle (SDLC) processes such as Agile, Waterfall, and Scrum methodologies Strong communication skills to effectively collaborate with project stakeholders Demonstrated expertise in leading a team of ServiceNow developers and administrators Experience in integrations with other enterprise systems Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. ServiceNow certifications in HRSD will be added advantage.

Job Description We are seeking a skilled and motivated ServiceNow Administrator to join our team during a key phase of IT transformation. As we transition from Ivanti Service Manager to ServiceNow, this role will support the implementation project and take long-term ownership of the platform. The successful candidate will ensure the system is optimised, scalable, and aligned with business needs, while also driving continuous improvement and innovation. Key Responsibilities This list is not exhaustive and may include other duties assigned by the manager. Work alongside external consultants during the ServiceNow implementation project. Liaise with internal stakeholders and process owners to gather and understand requirements during requirements gathering sessions. Configure and maintain core ServiceNow modules: Incident, Request, Self-Service, CMDB, and Change Management. Carry out day-to-day administration, including user and group management, roles, and permissions. Develop and maintain workflows, business rules, UI policies, and client scripts. Monitor system performance and ensure data accuracy and integrity. Provide support and training to end-users as required. Lead future enhancements and continuous improvement initiatives. Keep up to date with ServiceNow developments and best practices. Required Skills and Experience 3 to 5 years of hands-on experience as a ServiceNow Administrator Demonstrable experience as a ServiceNow Administrator in a similar environment. Hands-on expertise with Incident, Request, CMDB, Change, and Self-Service modules. Strong understanding of ITIL processes and service management principles. Experience with ServiceNow configuration and customisation (e.g., workflows, business rules, client/server scripts). Familiarity with access controls, security roles, and permissions. Ability to diagnose and resolve technical issues independently. Desirable Skills and Experience ServiceNow Certified System Administrator. Experience with Ivanti Service Manager (to support the transition). Knowledge of JavaScript for scripting within ServiceNow. Experience with ServiceNow upgrades, patching, and release management. Exposure to system integrations with other platforms or tools. Familiarity with Agile or DevOps working environments. Soft Skills Excellent communication and interpersonal skills. Ability to collaborate effectively with both technical and non-technical stakeholders. Proactive and self-driven with a strong problem-solving mindset. Well-organised with good time management skills. Adaptable and open to learning new technologies and processes. Customer-focused with a commitment to delivering high-quality service.

Job Title: Senior Application Engineer Role : Sr. ServiceNow Developer Essential Requirements (Must Have): At least 7 years relevant experience delivering large scale ServiceNow engagements in a Service Provider environment. Experience in utilizing & creating REST APIs within ServiceNow to connect to external tools. Intermediate to expert level experience in JavaScript Well versed in creating, configuring, and maintaining data sources, LDAP and transform maps. Certifications: ServiceNow System Administrator (current and verifiable). Be an experienced ServiceNow technical development consultant specializing in core platform functionality with ITSM. Excellent written and oral communication skills. Self-motivation with ability to work in a remote environment on either CST or EST time zones. Positive, collaborative working style with the ability to work cross-functionally to deliver exceptional client service. Requirements The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds. A talent for identifying and capitalizing on new revenue streams. A customer-focused approach to work, and the ability to translate often-complex requirements into decisive digital platform strategies. Analytical thinker and able to communicate and deliver insightful, practical, and sustainable solutions. Creative, out of the box thinker. Flow designer experience. Certifications: ServiceNow Application Developer (current) or ITSM Implementation Specialist. Note: Candidate's with 90 days notice period please ignore this post.

Looking for experts in any one of the following servicenow skills 1.CSM Developer 2 Sr, Developer 3.Tester 4.ITSM 5.ITOM 6.CMDB 7.Servicenow Admin 8.Servicenow Developer 9.Service Portal 10.Catalog 11.UI Builder 12.ITAM 13.HRSD 14.Other Snow Modules

Would like to discuss about a job opening for the position "Senior ServiceNow System Administrator" for a Reputed US MNC - Bengaluru A graduate with overall 7+ years of experience in Servicenow Administration, Development & Servicenow Modules Proficient in ITIL, ITSM, and ITOM best practices Must have experience in implementing systems using Agile or Scrum methodology Good in JavaScript, HTML, CSS, Webservice Integration (REST/SOAP), LDAP, and SSO configurations. Share your updated CV, if interested, Contact Person: Ms John blessy Executive Talent Search 9047088211 johnblessy.l@haarvard.com

We are looking for an experienced ServiceNowEngineer who how the ability to support the platform as an administrator.This includes, but is not limited to the following: Will be expected to provide a best-in-class service to our 5/3 ServiceNow users and stakeholders including promptly and courteously answering their questions and resolving their issues Ability to troubleshoot and resolve ServiceNow incidents A deep understanding of how ServiceNow works, and how it is configured Performance monitoring including an understanding of uptime and response time and how to tune the system for optimal performance User Administration including Groups, Roles and access issues Administer ServiceNow Code Releases Perform ServiceNow Upgrades including facilitating testing and the Skip process Installing and updating plugins Diagnosing Discovery issues Familiarity with Service Mapping and its operation including troubleshooting maps that fail Managing ServiceNow licenses and license reporting The ability to create reports and dashboards for the purpose of tracking trends and reporting on issues The ability to read code and notify Developers when their code has a defect Experience supporting and troubleshooting integrations to other systems including REST, SOAP and ServiceNow Spokes Must be able to fix Vulnerabilities on the system, especially the MID Servers, as identified by the 5/3 Information Security Department Must be able to apply ServiceNow Patches Must be able to facilitate Clone Downs as well as backups and restores Must be able to extract data from ServiceNow tables as needed by Audit, Business Controls and other Stakeholders Must have experience securing passwords in a vault Must be able to perform Disaster Recovery Testing Must be able to work with ServiceNow to recover our Instance from a secondary site if the primary ServiceNow site becomes unavailable Must be able to write technical documentation, especially with respect to procedures and incident remediation in the form of ServiceNow Knowledge Articles Must be able to learn new skills as needed Must stay current with the latest ServiceNow best practices Will be expected to be a team player, to communicate and collaborate and adhere to 5/3 Bank Core Values Ability to work independently

Role and Responsibilities: Requirement Analysis: Analyzing business requirements and translating them into technical solutions within the ServiceNow platform. Platform Development: Developing and customizing ServiceNow applications, modules, and components using various development techniques such as scripting (JavaScript, GlideScript), UI Policies, UI Actions, Business Rules, and Workflows/Flows. Integration Development: Designing, developing, and maintaining integrations between ServiceNow and other enterprise systems using REST, SOAP, MID Server, and other integration methods. Customization and Configuration: Configuring and customizing ServiceNow modules and applications to meet business needs, including custom UI design, form configuration, and data model customization. ServiceNow Administration: Administering and maintaining ServiceNow instances, including instance setup, configuration, user management, security controls, and performance tuning. Platform Upgrades and Patching: Planning and executing ServiceNow platform upgrades, applying patches, and ensuring compatibility with existing customizations and integrations. Problem Resolution: Troubleshooting and resolving technical issues and incidents related to ServiceNow platform functionality, configuration, and integration. Continuous Improvement: Staying updated with ServiceNow platform updates, new features, and best practices to continuously improve development processes and deliverables. Collaboration and Communication: Collaborating with stakeholders, including business users, project managers, system administrators, and other developers, to gather requirements, provide updates, and ensure alignment with business objectives. Mentorship and Leadership: Providing guidance and mentorship to junior developers, sharing knowledge and best practices, and participating in knowledge-sharing activities within the team and the broader organization. Certifications: ServiceNow certifications in CSA is must and any CIS-ITSM/HRSD are strongly preferred. Location : Pune Work hours: 11AM to 8PM IST.

The hybrid Job Description: We are seeking a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, ITSM processes, and platform administration. This role involves working in a hybrid mode from our Hyderabad office and requires flexibility to work in the 2 PM to 11 PM shift to align with global teams. Key Responsibilities: Design, develop, and implement ServiceNow solutions based on business requirements. Customize ServiceNow applications and facilitate enhancements using JavaScript, Glide, and REST/SOAP integrations. Implement and support ITSM modules including Incident, Problem, Change, Request, and CMDB. Collaborate with stakeholders to define and implement workflows, forms, and custom scripts. Perform platform administration, including user and group management, accesscontrols, and instance upgrades. Troubleshoot and resolve system and integration issues. Maintain documentation for configurations, processes, and procedures. Ensure best practices in ServiceNow development and administration. Required Skills & Experience: Minimum 8 years of total IT experience , with at least 6 years of hands-on experience in ServiceNow development and administration . Strong expertise in ServiceNow ITSM module implementation and customization. Proficient in JavaScript, Glide scripting, Business Rules, Client Scripts, UI Policies, and Flows . Experience with ServiceNow integrations using REST and SOAP APIs. In-depth understanding of ServiceNow architecture and data model . Experience with CMDB, Discovery, and Service Catalog. Strong problem-solving and analytical skills. Excellent communication and documentation skills. Preferred Qualifications: ServiceNow Certified Application Developer certification is a strong plus. Experience with other ServiceNow modules like HRSD, ITOM, or SecOps is an advantage. Exposure to Agile/Scrum development methodology. Work Mode & Shift: Hybrid work model Candidates should be based in or willing to relocate to Hyderabad. Must be open to work in 2 PM to 11 PM IST shift .