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Sr.Customer Ops Specialist||(ServiceNow Configuration or Onboarding)

Sr.Customer Ops Specialist||(ServiceNow Configuration or Onboarding)

Insight Direct India

5 - 10 years

14 - 22 Lacs

noida gurugram delhi / ncr

Posted:1 day ago| Platform:

Apply

Skills Required

servicenow administration servicenow incident management onboarding configuration management snow cmdb itsm configure risk management

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Title:

LOcation-Delhi NCR

Shift--Rotational Shift.

Application Instructions

please select any two skills from the list below

Role Summary:

Key Skills (Choose Any )

select a combination skills

9. ServiceNow Configuration

Define and maintain ServiceNow configuration strategy
Analyse requirements and prioritise workstreams
Track performance and stability metrics
Train staff on ServiceNow standards
Promote continual improvement in ServiceNow usage

10. Onboarding

Define structured onboarding processes
Coordinate service readiness activities
Monitor onboarding progress
Train teams on onboarding tools
Improve onboarding practices via feedback

Application Instructions

please select any one skills from the list above

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Sr.Customer Ops Specialist||(ServiceNow Configuration or Onboarding)