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Kotak Life Insurance
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Service Officer - Corporate Employee Solutions

Service Officer - Corporate Employee Solutions

Kotak Life Insurance

1 - 6 years

5 - 8 Lacs

Gurugram

Posted:2 weeks ago| Platform:

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Skills Required

business development teaching sales retail institutional sales project sales channel sales training corporate sales marketing b2b sales b2b key account management channel management coaching lecturer activities key accounts direct sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Service Officer Salary2Wealth
Department Retail Liabilities- Corporate Salary Location Number of Positions Reporting Relationships Service Delivery Officer(SO/SDO) Position Grade M1/M2 CTC 4 Lacs

Job Role

Responsible for servicing corporates having salary relationship with the bank

Ensuring smooth salary requests of corporates are processed.

Processing customers request for account maintenance

Getting customers to become digitally active.

Conduct Parichay desk in corporate and meet customers/KDMs

Responsible for sharing account opening details with the corporates post the accounts are certified

Ensuring all complaints are resolved and closed within TAT

Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank

Managing customer & corporate complains & providing end to end resolution.

Responsible for moving corporates to Net IT platform for automations of salary uploads

Good communication and problem-solving skills

Self-starter and energetic individual

Ability to take directions from multiple managers

Basic data entry knowledge.

Ability to multitask, prioritize, manage time effectively & work effectively under pressure.

Candidate should be confident and a team player

Graduate with 1 years of relevant experience (in Corporate/Institutional Sales preferred)

Job Role

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