2744 Service Delivery Jobs - Page 11

Looking for a skilled Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Collaborate with cross-functional teams to analyze complex data sets and provide insights. Develop and implement process improvements to increase efficiency and productivity. Conduct thorough analysis of market trends and competitor activity. Identify and mitigate potential risks and issues impacting business operations. Provide expert advice and guidance on analytical tools and techniques. Develop and maintain detailed reports and presentations for stakeholders. Job Requirements Strong understanding of analytical principles and practices. Excellent problem-solving skills and attention to detail. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Proficiency in analytical software and tools. Ability to adapt to changing priorities and deadlines.

Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting, ensuring high-quality results. Stay up-to-date with industry trends and emerging technologies to continuously improve skills and knowledge. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficiency in data modeling, reporting, and visualization tools. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail, with a focus on delivering high-quality results.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting, ensuring high-quality results. Stay up-to-date with industry trends and emerging technologies to continuously improve skills and knowledge. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficiency in data modeling, reporting, and visualization tools. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail, with a focus on delivering high-quality results.

Onboarding You To The Company At Nexans our global vision is to electrify the future In our business group 'Distribution & Usages' this means providing reliable cabling systems and smart energy solutions, including power accessories, to make buildings and power networks more efficient, more people oriented and more sustainable Nexans recognizes the differences that make each employee valuable and unique Diversity is key to performance and to our global ambition to lead the world in the energy transition towards a sustainable planet This we know from experience All differences are appreciated and respected at Nexans As a result, you will be an active part of a multinational organization where we cultivate the culture of sharing your unique point of view This is why we encourage diversity in our recruitment Bring yours to Nexans, it is welcome! WELCOMING YOU TO THE TEAM Make your mark on the future of Liban Cables Nexans: every day, through Liban Cabless work within the Group, we contribute to improve our world, bringing energy to life Every day, through our work within the Group, we create the standards of tomorrow: a safer and sustainable electrification for the future Join Liban Cabless team in Nahr Ibrahim, Lebanon, and become a pioneer of the energy transition! GETTING A FLYING START As a Technical analyst On Site Delivery, Operations Services at Liban Cables be Nexans Lebanon, you will perform in his technical area, execution of operations in compliance with expected quality standards How You Make An Impact Operations & Support Install, configure and maintain IS/IT infrastructure in compliance with Nexans standards, procedures and operating methods Monitor the running of logical and physical IT equipments, according to standards, frameworks, operating methods and safety procedures Process service request fullfillment Perform operational testing and technical qualification Diagnose causes, and support resolution of incidents/problems in compliance with the procedures in place Design Check that risks and security procedures of technical equipments are compliant with risks & security policy Carry out availability, security testing and acceptance of IT equipment Continuous Improvement YOUR STARTING POINTS WHEN YOU JOIN Technical degree background Minimum 4-5 years of experience in industrial field Leadership skills Flexible on working day and night shifts OUR GROWTH CULTURE Among our employees we share the same valueswe are pioneers of the energy transition, dedicated to delivering to the highest standards of performance united to achieve our ambitious goal At the individual level, our culture of growth is built on trust and collaboration We wish to welcome you as a valuable member of our team At the same time, we promote knowledge sharing, a teamwork mentality, and a can-do attitude amongst our team members to enable impact Your personal values are aligned with those of Nexans: Pioneer, Dedicated, United REFFERAL REQUEST Probably not the job for you, but perhaps you will have a friend who would be a perfect fit send them the job, thank you in advance

Job InformationJob Code:Level:L6Job Title:Tax ManagerReports To Position:Department (Name / ID): Family Office Services (FOS)About BDO RISE BDO RISE stands for round-the-clock international services for excellence and is dedicated to providing exceptional client service in the global economy to BDO USA. Our professionals leverage consistent best practices to delivery outstanding service and solutions. BDO RISE serves BDO USA, which utilizes the services of BDO RISE in delivering its final work product to BDO USAs clients across its Assurance, Tax, Advisory and BDO Digital practices. Job Duties - Serve as the primary point of contact for multiple locations across the US, ensuring effective communication and coordination. - Maintain high standards of client interaction and service by communicating effectively and professionally. - Oversee the onboarding of new clients, ensuring proper setup and handover to team members, and adhere to standard operating procedures. - Collaborate with clients to identify and fulfill their product or service requirements. - Plan, execute, and manage client accounts and projects to ensure successful outcomes. - Ensure client satisfaction and retention through effective management and service delivery. - Coordinate and support the month-end and year-end closing processes, ensuring compliance and timely, accurate reporting. - Ensure the delivery of efficient and accurate financial reports. - Optimize the utilization of team members to ensure that billing hours meet the firm's minimum requirements in accordance with company policy. - Monitor team progress and direct each member to help them achieve their goals. - Supervise and lead the team, providing guidance, training, and support. - Manage team performance metrics and be responsible and accountable for the team's performance. - Conduct regular one-on-one meetings with each team member to review performance, provide constructive feedback, and discuss professional development goals and opportunities. - Collaborate daily with the onshore engagement team to deliver work to onshore clients. - Assist in the recruitment process and liaise internally to address the need for additional resources. Qualifications, Knowledge, Skills, and Abilities Qualification: - Bachelors or masters degree in accounting, along with an MBA in Finance or CA or CPA. Knowledge, Skills & Abilities: '- 10+ years of core accounting experience. - Proven leadership and team management skills, with experience overseeing teams of at least 10-15 members. - Demonstrated experience in Delivery Management within a US-based firm. - In-depth knowledge of various US accounting systems. - Advanced proficiency in Microsoft Office Suite. - Exceptional verbal and written communication skills. - Expertise in complex problem-solving and strategic issue resolution. US Accounting (high) Investment accounting (high) - 8 Consolidated concepts (eliminating entries) Med Private Equity accounting Med Wealth enterprise (understanding what entity should pay certain costs) Med Basic Trust & Foundation understanding (low) Basic tax treatments (low) Some management experience people and/or project Experience in a reviewer role

As a Delivery Manager (DM)/(Senior PM), you will be responsible for overseeing the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors, with a focus on customer engagement and business performance in the Cloud Ops space. Your role will involve implementing a pragmatic approach to business growth by ensuring delivery excellence, enhancing customer satisfaction, and fostering the development of your team. With 15-20 years of IT experience in the Service delivery & Customer support industry, including 10-12+ years in Customer Support, BPO Organization, IT Services, and Delivery, you will bring a wealth of knowledge to the table. Your strong background in managing delivery with distributed teams, defining and implementing delivery processes, handling various project types and technologies, and overseeing a portfolio of $15M-$20M will be crucial to your success in this role. In addition, your hands-on experience in delivering large-scale Technical and IT operations engagements with teams of at least 200-250 individuals will be invaluable. You will need to demonstrate your ability to thrive in a fast-paced environment, manage multiple tasks, and deliver results in highly unstructured situations. Your talent in building high-performing teams, mentoring team members, and attracting and retaining top talent will be essential for driving success. Your role will also require excellent customer interfacing skills, as you will be interacting with Senior leadership teams from both IT and Business in customer organizations. You must be able to provide a coherent vision, strategic plans, and leadership to secure peer/stakeholder buy-in and align with the business vision effectively. Additionally, your proficiency in communication, articulation, and presentation will be critical in this position. Moreover, you will be responsible for managing diverse and large geo-distributed teams, with a focus on delivery across multiple customers in the IT operations, platform maintenance, and customer support domains. You will need to ensure best-in-class customer satisfaction, manage key engagement KPIs such as Service Levels and CSAT, and oversee operational parameters like revenue recognition, resource utilization, attrition, and business growth. Furthermore, you will play a vital role in people management, attrition management, career planning, and team development. You will be expected to drive domain initiatives within the delivery organization and possess knowledge specific to customer business processes. Overall, your role as a Delivery Manager will be pivotal in ensuring the successful delivery of projects, fostering customer relationships, and driving business growth effectively.,

Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India's debt market to marching towards global corporate markets from one product to one holistic product suite with seven products, Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. YuCollect, part of Yubi group, is India's first Unified Collections Infrastructure, designed to transform the debt collections ecosystem at scale. It provides the foundational infrastructure that enables lenders, collection agencies, and regulators to operate on a single, transparent, and technology-driven network. YuCollect empowers all stakeholders to build modern, efficient, and trustworthy collection processes by ensuring data-aligned collaboration, scalable integrations, and compliance-by-design. YuCollect is seeking a committed and detail-oriented Rollout Team Member to join deployment efforts in the SaaS and Tech Ops sectors. This role is crucial for coordinating the rollout process and ensuring successful "go live" executions. The ideal candidate will possess technical expertise, excellent time management skills, and the ability to manage coordination effectively. Key Responsibilities: - Collaborate with internal and external teams to plan and execute product rollouts efficiently. - Ensure all stakeholders are aligned and informed throughout the rollout process. - Manage the "go live" phase to ensure smooth transition and operation of the deployed solutions. - Troubleshoot and resolve any issues during deployment to minimize downtime and client impact. Requirements: - 2-5 years of experience in rollout coordination, preferably in the SaaS, Service delivery, and tech operations industry. - Strong technical knowledge related to SaaS platforms, service delivery, and techniques to facilitate effective deployment. - Excellent time management skills to juggle multiple projects and meet tight deadlines. - Proficient coordination abilities to effectively align various stakeholders towards common objectives.,

As a dynamic and experienced P&L Head in Healthcare, you will be responsible for leading and driving the healthcare division of our company. Your role will encompass full ownership of the profit and loss (P&L) for healthcare operations, involving strategy development, business growth, operational excellence, and client relationship management. Your expertise in healthcare facility management, hospital operations, and regulatory compliance will be crucial in ensuring high-quality service delivery. You will oversee the end-to-end operations of healthcare facility management services, including housekeeping, patient support, maintenance, and compliance. It will be essential to ensure adherence to healthcare industry regulations, quality standards such as NABH and JCI, and infection control protocols. Driving continuous process improvements and implementing technology-driven solutions to enhance efficiency in facility operations will be key responsibilities. Implementing best practices in hospital facility management to optimize costs and patient satisfaction will also be part of your role. In addition, you will be tasked with implementing technology-driven solutions to improve hospital efficiency, hygiene, and patient experience. This includes advanced cleaning and disinfection protocols, the use of hospital-grade disinfectants and antimicrobial coatings, and the integration of AI-based monitoring systems for real-time hygiene tracking. Your role will also involve client relationship management, where you will build and maintain strong relationships with key clients and stakeholders. Business development activities, including lead generation, networking, and proposal creation, will be essential in this aspect. As a leader in this role, you will be responsible for leading, mentoring, and managing a team of healthcare facility management professionals. Fostering a culture of accountability, performance excellence, and continuous learning, as well as ensuring proper training and development programs for staff, will be crucial in meeting the demands of the healthcare industry. Qualifications & Experience: - Education: Bachelor's/Masters in Hospital Administration or Healthcare Management. - Experience: 10+ years of experience in healthcare facility management, hospital operations, or a related field. - Proven track record of managing P&L, business growth, and large-scale operations in a facility management company. Key Skills & Competencies: - Strong financial acumen with expertise in P&L management and cost optimization. - In-depth knowledge of healthcare facility management services and hospital infrastructure needs. - Excellent leadership, strategic thinking, and stakeholder management skills. - Strong understanding of regulatory requirements and quality standards in healthcare facility operations. - Ability to drive operational efficiency and service excellence.,

You should have over 15 years of experience in Wealth Management processes and products such as Deposits, Investments (equities, bonds, OTC, funds), Lending, and vendor risk management. It is essential to have at least 3 years of direct experience in managing global vendors. In this role, you will be working on service delivery, governance, and change-related activities on a global scale. You will collaborate closely with Front office, Technology, and onsite vendor managers to cover end-to-end processes. Your responsibilities will include managing service delivery risk and change in alignment with the business vision and strategy. You will be tasked with overseeing service delivery across multiple businesses, products, and contracts, which includes application, infrastructure, and back-office services.,

As a Sr. Executive - KAM (Keys Accounts Management) at our leading Freight Forwarding Company based in Gurgaon, your primary responsibility will be to manage and nurture relationships with key clients. You will play a crucial role in understanding the unique logistics needs of clients, offering tailored solutions, and ensuring the delivery of exceptional services. Collaborating closely with internal teams is essential to enhance client satisfaction, drive business growth, meet revenue targets, and foster strong industry connections. Your key duties will include: Client Relationship Management: - Serve as the primary point of contact for designated key accounts. - Cultivate and sustain enduring client relationships by maintaining regular communication and interaction. - Comprehend client logistics and supply chain requirements and suggest personalized freight forwarding solutions. Business Development: - Identify opportunities for account expansion by analyzing client needs and market dynamics. - Work in conjunction with the sales team to promote and cross-sell additional services to current clients. - Develop and present business proposals and presentations that align with client needs. Service Delivery and Problem Resolution: - Collaborate with internal departments such as operations, pricing, and customer service to ensure seamless service delivery. - Proactively handle client concerns, resolve issues, and escalate complex problems when necessary. - Monitor shipment performance to ensure adherence to agreed service levels and timelines. Market Insights and Strategy: - Stay informed about industry trends, competitor activities, and market advancements. - Share industry insights with clients to showcase expertise and enhance their logistics strategies. Account Performance and Reporting: - Monitor account performance metrics including revenue, profitability, and client satisfaction. - Generate regular reports for management highlighting achievements, challenges, and growth opportunities. Compliance and Documentation: - Ensure all client activities comply with company policies and industry regulations. - Maintain accurate records of client interactions, contracts, and service agreements. This is a full-time position with a day shift schedule. The ideal candidate should have a total of 4 years of work experience, with a minimum of 4 years in Key Clients or Accounts Management and the Freight Forwarding or Logistics Industry. The preferred work location is Gurugram, Haryana. If you are ready to take on this challenge and drive success in the world of freight forwarding, we invite you to apply for this role.,

As the primary point of contact for customers requiring vehicle body repairs, you will be responsible for providing accurate estimates and effectively communicating them to customers. You will coordinate with technicians to ensure repairs are completed in a timely and efficient manner. It is essential to maintain up-to-date knowledge of insurance procedures and ensure compliance with them. Managing customer expectations through regular updates on the status of their vehicle is crucial, as well as promptly resolving any complaints or issues to ensure a high level of satisfaction. Collaboration with other departments is necessary to guarantee seamless service delivery, and promoting additional services and products when appropriate is encouraged. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work schedule is during the day shift with opportunities for performance bonuses and yearly bonuses. The required education for this role is a Secondary (10th Pass). The work location is in person.,

The Asset Management Specialist position involves being responsible for IT Service Management (ITSM) and IT Asset Management (ITAM). You will be overseeing the asset lifecycle management, managing service delivery, ensuring data governance, and establishing and maintaining Service Level Agreements (SLAs). We are looking for an experienced individual to join our dynamic IT team as an IT Asset Management (ITAM) Specialist. Your role will involve managing and overseeing the complete lifecycle of IT assets, ensuring compliance, optimizing asset performance, and supporting the effective delivery of IT services. Collaboration with IT Service Management (ITSM) teams, overseeing asset tracking and management, as well as driving improvements in processes, data governance, and SLAs will be key aspects of this position. Required Qualifications: - Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. - Minimum of 3 years of experience in IT asset management, ITSM, or a similar IT operations role. - Strong understanding of ITIL (IT Service Management) processes, particularly in asset management and service delivery. - Experience with asset management tools and systems such as ServiceNow, Ivanti, BMC Remedy. - Knowledge of data governance principles and practices. - Experience in establishing and managing SLAs related to IT services and asset management. - Strong analytical, problem-solving, and organizational skills. - Ability to work cross-functionally and manage vendor relationships effectively. Preferred Qualifications: - ITIL certification or other relevant industry certifications (e.g., Certified Hardware Asset Management Professional). - Experience in data security practices related to IT asset disposal and data wiping. - Familiarity with compliance standards such as GDPR, SOX, ISO 27001. (Note: This is a standard summary description of the information provided in the job description.),

As a Senior Territory Service Representative at Blue Dart Express India, you will be responsible for overseeing all inbound and outbound operations at the Service Centre in SUH, Surat. Your primary objective will be to ensure timely, accurate, and profitable delivery services to customers within your designated territory. Your operational duties will include providing exceptional service to customers through intact and punctual pickup and delivery of shipments, as well as connecting shipments collected from your assigned route. You will be tasked with developing and expanding your territory or route, fostering business growth with existing customers, generating sales leads, and sharing relevant competition information. Additionally, self-grooming and continuous enhancement of product and operations knowledge will be essential aspects of your role. In terms of people management, you will be required to offer direction, guidance, and support to your team members to enable them to effectively carry out their responsibilities. Monitoring team performance, identifying key performers, mentoring and coaching subordinates for skill development, and ensuring adequate staffing levels at the Service Centre are crucial components of your responsibilities. Furthermore, fostering a high level of employee engagement and retaining top performers within the team will be vital for sustained success. Join Blue Dart Express India to be part of a dynamic logistics and express delivery organization that values innovation, service excellence, and the development of a high-performance workforce driving sustainable business growth.,

As a Vice President, ETF Operations at HSBC, you will have the opportunity to lead the India ETF Operations team and play a crucial role in the overall strategic direction of the ETF business. Reporting to the Head of ETF Operations based in London, you will collaborate on the execution of operations plans to ensure the successful development and implementation of new products and processes. Your responsibilities will include liaising with various teams across Asset Management, the Management Company, and service providers, providing specialist ETF operations input, advice, and guidance. In this role, you will lead the India ETF Operations team on a day-to-day basis, oversee daily operational activities, and manage the end-to-end operating model to support the overall business proposition. You will also provide operational expertise on new products and features, identify opportunities for process enhancement, and implement new processes and controls to support business growth. Additionally, you will be involved in non-routine tasks and projects within your areas of specialization as agreed with the onshore Head of ETF Operations. The ideal candidate for this position will have prior experience in People and Project Management, as well as exposure to Exchange Traded Products, Fund Issuance Operations, Fund Accounting, or Transfer Agency functions. You should possess current and practical knowledge of the Funds business, specifically ETFs, and have a proven track record of providing operational support within an ETF operating model. Strong communication skills, both verbal and written, are essential for effectively engaging with internal and external stakeholders. Furthermore, you should be able to work both independently and as part of a team, challenge existing operating models, recommend innovative product improvements, and demonstrate an improvement mindset. Proven project management, analytical, and problem-solving skills are required to address complex issues and drive initiatives forward in a fast-paced environment. Additionally, you should have the ability to manage relationships with external vendors, influence across multiple teams, and participate in regular service reviews with Fund service providers. A Post Graduate Degree in Finance would be considered an advantage for this role. HSBC offers a dynamic and collaborative work environment where you can leverage your skills and expertise to contribute to the success of the ETF business. Join us at HSBC and discover how your talents and contributions can make a real impact in the world of banking and financial services.,

Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to the most complex digital transformation requirements of clients. With a wide range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their ambitious goals and creating sustainable businesses for the future. Our global presence includes over 230,000 employees and business partners in 65 countries, and we are dedicated to supporting our customers, colleagues, and communities in an ever-evolving world. For more information, please visit www.wipro.com. As a Network Admin - Juniper, your responsibilities will include handling LAN/WAN incidents escalated from the L1 team, performing Incident Management, problem management, Capacity Management, and Release Management. You will be responsible for Network IP address Management and allocation based on Tools or Offline database, conducting system health check procedures, and providing inputs to L3 teams. Additionally, you will be involved in WAN/SD-WAN Access technology configuration and troubleshooting, as well as implementing and rolling out Patch updates with planned downtime. The ideal candidate should have experience in Network Routing and Switching products, particularly Juniper, and possess knowledge and experience with inter-network routing architectures and network security technologies. Previous experience as a Network Administrator in large and complex setups is required, along with extensive knowledge of switching technology, LAN, and cloud networking. Service Delivery understanding and exposure to remote support are essential, as well as configuration and administration of Juniper Mist Wireless products (Controllers and APs). Mandatory Skills: Aruba Wireless Admin Experience: 3-5 Years At Wipro, we are focused on reinventing our world and transforming into a modern organization. As an end-to-end digital transformation partner, we have ambitious goals that require individuals who are inspired by reinvention. We encourage the continuous evolution of skills, careers, and the industry as a whole. Join us in a business driven by purpose, where you have the opportunity to design your own reinvention. Realize your ambitions at Wipro, where applications from people with disabilities are warmly welcomed.,

We are looking for a skilled Operations Executive to join our team at Marut Air Systems Private Limited in Ahmedabad. The ideal candidate will have 2 to 7 years of experience and be responsible for ensuring the smooth operation of our IT services and consulting company. Roles and Responsibility Manage and oversee daily operations to achieve business objectives. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to resolve operational issues and enhance performance. Analyze operational data to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of professionals to achieve operational excellence. Job Requirements Minimum 2 years of experience in operations management or a related field. Strong understanding of IT services and consulting industry operations. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement initiatives and quality control measures.

What this job involves: Identifying & sourcing of quality supply of corporate office spaces. Business Development Demonstrate strong business development activities through networking, industry seminars and other sources. Leverage existing and new relationships with developers and corporates particularly focusing on sourcing & origination of quality land supply Networking with real estate intermediaries, Landowners, local brokers for identifying business opportunities. Preparation of marketing materials such as presentations, proposals etc. Develop and execute parallel strategies for business development for responsible geography. Responsible for meeting and / or exceeding individual targets Site inspections of clients to be co-ordinated Transaction Management Pool details of the property with respect to coordinates and details of land / property owner and conduct site inspections. Assess client requirements, initiate & maintain client interactions, provide inputs on pricing, participate in proposal discussions. Prepare information memorandums, financial analysis, analytical, market intelligence, and seek inputs from solicitors, legal consultants & Government bodies. Ensuring optimum client service delivery and engagement - calls, meetings, site visits, presentations, follow up, accurate & timely submission of company proposals to prospective clientele and overall governance during the execution phase.for customers. Sounds like you To apply you need to be: Graduate with a minimum 7 to 9 years of experience Excellent Communication & inter personal skills. Strong analytical, proven negotiation & financial skills with the ability to adapt to change Self-starter, Confident, Collaborative with ability to multi task and work in a team Proficient in MS Office (Word, Excel, Power point) Ability to deliver under challenging scenarios

Implement Global WD HSSE and Client strategic objectives and bring them to life in the Client account, ensuring effective operational relevance within the area of responsibility. Manage and reduce operational risks by providing guidance and advice on HSSE risk management at all levels. Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy. Ensure a continued working knowledge of relevant current legislation. Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks. Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards. Manage account for incident and accident investigations. Support implementation of an effective account HSSE communication plan. Leadership Foster a Culture of Safety across the Account. Lead, manage and develop the Account HSSE teams maintaining an appropriate structure to ensure operational HSSE management. Support Regional HSSE leads in developing relationships with key internal and external HSSE stakeholders. Proactively develop and manage client relationships ensuring expected service levels are achieved. Deliver an exceptional quality of service to Client, as reflected by client feedback. Embed JLL WD HSSE requirements and meet client requirements and standards. Establish effective relationships and work co-operatively with the Account Teams, Client organizations, and 3rd party vendors. Contribute to the WD HSSE program as part of the global HSSE leadership team. Ensure 3rd party vendors maintain compliance with JLL WD and Client HSSE Standards at all times. Standards Support the implementation and maintenance of JLL Regional HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLLs HSSE aspirations. Drive the development of best practice HSE training programs and resources within the Region. Implement HSE strategy and operating protocols for the safety performance of JLLs contractors and supply chain vendors. Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation. Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards. Build and maintain client relationships Develop, and own strong relationships with clients key representatives and local stakeholders. Develop, and manage regular localized client meetings and feedback sessions. Build a relationship with the client developing trust and demonstrating ownership and drive of innovation and change management. Ensure a pro-active approach to understanding the clients changing priorities. Creates and enhances standardized processes and infrastructure in order to provide superior and safe real estate and business solutions for our clients. Develop and lead a high performing team (if any direct reports) Positive impact on people and a force for good in the communities in & around the clients sites. Attract, develop and retain a team of talented employees; committed to delivering exceptional client results and demonstrating the JLL values. Understand strengths, opportunities and skill sets of existing support team and provide day to day management and coaching to increase productivity. Consider location of resources reporting to the account and make appropriate changes over time. Identify any gaps in skill sets or resources required to achieve account goals. Prior to adding headcount, understand capacity of existing team or broader resources across the HSSE platform. Align the team with client priorities and the account and HSSE functions vision and strategy. Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption. Improve team performance through regular coaching and feedback

Do you want to work with exciting customers across all sectors in the industry If you have a passion for technology, a customer-centric approach, and a background in team management, services, service delivery, and Apps & SaaS knowledge, come and grow your career with us. Join Oracle, a technology leader that is changing how the world does business. Our Customer Success Services (CSS) team supports over 6,000 companies worldwide. We are looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leadership team and actively contribute to accelerating our customers" success by leading our team of highly skilled technical experts who build and maintain our clients" technical landscapes through tailored support services. The background you should have for this job: Minimum 15 years of IT organization background. Proven experience of working within a strategic resourcing and delivery environment. Managed a team of 10 or more individuals. Experience in leveraging onshore and offshore teams. Oracle Siebel experience is required, and knowledge of other Apps UL, Database, and CX, as well as experience with on-premises and Cloud systems, are a plus. Strong English language proficiency. If you meet the above requirements and are ready to take on this exciting opportunity, apply now to further your career with Oracle's CSS team and contribute to the success of our global customers. Visit https://www.oracle.com/customer-success/ for more information. Career Level: M3,

As a Guest Service Associate at Polar Bear, you will have a dual role of welcoming and serving customers, as well as preparing and presenting sundaes and specialty ice creams. Your main responsibility will be to ensure the delivery of high-quality service and products that align with Polar Bear's standards. This is a full-time, permanent position that requires you to work in person at the designated location. If you are interested in this opportunity, please contact the employer at +91 6385313515.,

As a dedicated team member, you will be responsible for achieving revenue and profit targets through meticulous job execution. Your role will involve providing training and coaching to teams, assisting in planning and analyzing studies, and ensuring the team's output meets quality standards. In this position, you will be required to prepare proposals, research designs, field briefings, and review presentations created by junior team members. Collaboration with Qualitative and other SL teams will be key to proposing effective solutions that meet our clients" market needs. Your commitment to establishing a culture of Client-Service Excellence within your teams will be crucial. You will oversee service delivery, ensuring that Ipsos maintains a strong reputation for quality, client service, and deliverables excellence. In addition to the core responsibilities outlined, you may also be assigned various managerial duties as needed to support the overall success of the team and the organization.,

Yubi stands for ubiquitous. Yubi also stands for transparency, collaboration, and the power of possibility. Yubi has been a disruptor in India's debt market and is now expanding towards global corporate markets with a holistic product suite consisting of seven products. Yubi is a place where potential is unleashed, where freedom prevails over fear, avenues are sought instead of roadblocks, and opportunities are embraced over obstacles. YuCollect, a part of the Yubi group, is India's first Unified Collections Infrastructure designed to revolutionize the debt collections ecosystem at scale. It provides the foundational infrastructure for lenders, collection agencies, and regulators to operate on a single, transparent, and technology-driven network. YuCollect empowers stakeholders with seamless discovery, compliant execution, and real-time governance, fostering modern, efficient, and trustworthy collection processes. As a Rollout Team Member at YuCollect, you will play a vital role in coordinating deployment efforts in the SaaS and Tech Ops sectors. Your responsibilities will include planning and executing product rollouts efficiently, ensuring alignment and communication among stakeholders, managing the "go-live" phase for smooth transitions, and troubleshooting and resolving deployment issues to minimize downtime and client impact. To excel in this role, you should have 2-5 years of experience in rollout coordination, preferably in the SaaS, Service Delivery, and tech operations industry. Strong technical knowledge related to SaaS platforms and deployment techniques is essential, along with excellent time management skills to handle multiple projects and meet deadlines. Your coordination abilities will be critical in aligning various stakeholders towards common objectives for successful deployments. Join YuCollect, a part of the Yubi Group, and be a part of reshaping how collections function in a rapidly evolving financial landscape. Embrace data-aligned collaboration, scalable integrations, and compliance-by-design to empower stakeholders of all sizes to grow and operate confidently in India's financial ecosystem.,

Growth is the only evidence of life, and it's our imaginations that make us infinite. We are always on the lookout for talent that reflects this vision. If you have the ability and qualifications to not only work in but also create an ever-growing environment, then we invite you to become a part of GREW. We are currently seeking a Manager - Strategy to join our team in Ahmedabad. As the Manager - Strategy, you will be responsible for business operation and service delivery excellence. The ideal candidate should have an MBA in Finance and a minimum of 8 years of relevant experience. If you are passionate about driving growth and making a meaningful impact, we encourage you to send your resumes to careers@grew.one. Join us in shaping the future and being part of a dynamic team dedicated to achieving excellence.,

You have good experience and knowledge in Quality management Systems, Process Improvement, Service Delivery, and Quality Control methodologies. You are familiar with Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), and Lean methodologies. You have experience in Quality Assurance practices that lead to stable and predictable process performance. You have expertise in replicating best practices and standards, realizing cross-industry synergies. You have leveraged industry-leading Quality audit platforms to enhance user experience and efficiency of the Quality Team. You have managed transition accounts and driven early stage interventions to ensure the right first-time implementation of quality processes. You are skilled in diagnosing and implementing improvement opportunities to solve chronic business challenges, focusing on process effectiveness and efficiency. You have the ability to enhance key metrics by driving focused initiatives, partnering with delivery and client teams to lead business benefits. You can analyze complex data and share key process and business insights with the leadership team. You are capable of project managing complex change initiatives by partnering with clients. You understand Lean and Six Sigma concepts and can demonstrate quality concepts to meet business objectives. You work closely with the Training Team to drive key Knowledge Management initiatives and close the loop on the implementation of training needs analysis. Your strong communication skills enable you to effectively convey information and collaborate with various teams. Preferred Skills: Quality Operations,

You will be joining HACS Engineering and Tech Pvt Ltd as a Service Head, based in Ranchi. In this full-time on-site role, you will be responsible for overseeing the delivery of services to clients and managing service operations across all branches. Your key responsibilities will include coordinating with 15 branch Service Managers and Customers to ensure seamless service delivery, conducting regular performance reviews, and implementing strategies for continuous improvement. You will be expected to address service-related issues, maintain strong customer relationships, and ensure the overall efficiency and effectiveness of service operations. To excel in this role, you should possess strong leadership and team management skills, along with extensive experience in dealership management, service delivery, and client relationship management. Excellent problem-solving, analytical, and strategic thinking skills are essential, as well as effective communication and stakeholder management abilities. You should be comfortable working under pressure, handling multiple tasks simultaneously, and have relevant experience within the industry. The ideal candidate will have a Bachelor's degree or Diploma in Mechanical/Electrical with 3-5 years of experience. If you meet these qualifications and are looking to take on a challenging role leading service management at HACS Engineering and Tech Pvt Ltd, we encourage you to apply.,