9667 Service Delivery Jobs - Page 10

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT call/whatsaap cv Neha 8287267407 Required Candidate profile call/whatsaap cv Neha 8287267407 Work from Office-Bangalore Must Knows-English and Hindi Ecommerce experience is Mandatory

Senior Associate Oracle Database What you will do This is a technical role responsible for managing complex server environments, including ORACLE and Postgres databases. The role includes planning, implementation, performance tuning, and maintenance of enterprise relational database platforms with a focus on reliability, security, and automation.. The ideal candidate will have a consistent track record in database infrastructure operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will hav...

About Amgen Amgen harnesses the best of biology and technology to fight the worlds toughest diseases, and make peoples lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human data to push beyond whats known today. What you will do Let's do this! Let's change the world! In this vital role you will report to the Executive Director, Talent Management and Development, and you will lead the Corporate Learning Programs team for Amgen. You are a learning and organizational professi...

Sr Associate IS Engineer-Linux Operations What you will do In this vital role you will support the day-to-day operation and maintenance of server systems and infrastructure. Administer, monitor, and support Linux based Servers Maintain and monitor server security and compliance standards Monitor server health and generate routine reports Perform patching, updates and backups to ensure compliance Support in incident resolution and troubleshooting Document changes and follow standard operating procedures Recommend process improvements and automation opportunities What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have...

Specialist IS Bus Sys Analyst - Demand Management What you will do This senior-level individual contributor will be responsible for leading demand intake, prioritization, and stakeholder communications across service delivery and automation initiatives. This role will work closely with platform owners, delivery teams, and service stakeholders to ensure the smooth coordination, tracking, and visibility of incoming requests and project communications. A core part of this role involves developing and handling structured communication plans to support change readiness, adoption, and awareness of product enhancements and process improvements. The ideal candidate will have solid experience in dema...

What you will do In this vital role you will as a Senior Associate IS Business Systems Analyst with strong data science and analytics expertise to join the Digital Workplace Experience (DWX) Automation & Analytics product team. In this role, you will develop, maintain, and optimize machine learning models, forecasting tools, and operational dashboards that support strategic and day-to-day decisions for global digital workplace services. This role is ideal for candidates with hands-on experience building predictive models and working with large operational datasets to uncover insights and deliver automation solutions. You will work alongside product owners, engineers, and service leads to del...

Role & responsibilities: - Typically has 15 years of IT work experience, with at least 10 years of service and delivery management experience in global and complex environments - Has worked in a regulated business. Competences Required : -Experience in IT delivery and Service management in a large-scale and diverse environment of incident management, escalation procedures and related disciplines - Proven record of supporting complex R&D systems such as Cognition Cockpit, Siemens NX, SolidWorks, JIRA, Gitlab and Health Cloud . In addition, simulation software and design transfer software. All preferably in the Medical Device sector. - Strong knowledge of ITIL disciplines - Experience of manag...

As a Delivery Executive in Salem, you will play a crucial role in ensuring the timely and accurate delivery of medical supplies to clients. Your responsibilities will include: - Managing delivery schedules to meet client requirements - Coordinating effectively with clients and the warehouse team - Ensuring proper handling and storage of supplies - Addressing any delivery issues or discrepancies promptly - Maintaining accurate delivery records - Handling customer feedback in a professional manner To excel in this role, you should possess the following qualifications: - Service Delivery, Program Management, and Project Management skills - Consulting and Sales skills - Excellent organizational ...

Role Overview: As the Service Manager UPS Batteries, you will be responsible for overseeing and optimizing all aspects of UPS battery maintenance and service operations. Your role involves managing a team of service engineers and technicians, ensuring timely preventive maintenance, coordinating emergency breakdown responses, and maintaining high levels of customer satisfaction. You will develop strategies to maximize system uptime, extend battery life, and uphold stringent safety and quality standards. Key Responsibilities: - Supervise, mentor, and develop a team of battery service engineers and technicians. - Allocate resources effectively for preventive maintenance, corrective repairs, and...

Senior Associate SQL Server Database What you will do This is a technical role responsible for managing complex server environments, including SQL and MySQL databases. The role includes planning, implementation, performance tuning, and maintenance of enterprise relational database platforms with a focus on reliability, security, and automation. The ideal candidate will have a consistent track record in database infrastructure operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a...

Role Description: Amgen is seeking a Senior Workday Data Operations Analyst who will work on our HR Technology group. This role will work out of Amgens Capability Center in Hyderabad, India. The successful incumbent will have experience within the many aspects of human resources administration to provide customer service support to staff members and managers as a member of our service delivery team. The Senior Associate will also monitor worker data in the Human Resources (HR) system, Workday, and liaise with other groups on processes and analyzing HR system functionality. Roles & Responsibilities: Resolve escalated Workday issues from HR associates with speed and accuracy Manage Workday sec...

Looking for a skilled Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience and a strong background in customer service, with excellent communication and leadership skills. Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and provide insights to enhance the overall customer experience. Collaborate with other teams to resolve complex issues and improve overall performance. Train and coach new hires to ensure they meet performance expectations. Monitor ...

We are looking for a highly skilled and experienced Quality Coordinator to join our team in Bengaluru. The ideal candidate will have 2 to 7 years of experience in quality assurance, with excellent communication and problem-solving skills. Roles and Responsibility Coordinate and implement quality control processes to ensure high standards of service delivery. Develop and maintain quality metrics and reports to track performance and identify areas for improvement. Collaborate with teams to resolve customer complaints and concerns in a timely and professional manner. Conduct regular audits and reviews to ensure compliance with quality policies and procedures. Identify and implement process impr...

ABOUT THE ROLE Amgen is seeking a Sr. Associate IS Business Systems Analyst with strong data science and analytics expertise to join the Digital Workplace Experience (DWX) Automation & Analytics product team. In this role, you will develop, maintain , and optimize machine learning models, forecasting tools, and operational dashboards that support strategic and day-to-day decisions for global digital workplace services. This role is ideal for candidates with hands-on experience building predictive models and working with large operational datasets to uncover insights and deliver automation solutions. You will work alongside product owners, engineers, and service leads to deliver measurable bu...

Global Print Service Operations Lead What you will do In this vital role you willbe responsible for the end-to-end delivery, governance, and optimization of print services across all Amgen locations. You will ensure the availability, reliability, and performance of printing services for thousands of users worldwide, while identifying opportunities to streamline operations, enhance service quality, and reduce costs. The role will be based out of Amgen India Technology center at Hyderabad and will work closely with global stakeholders, vendors, and site teams to drive a consistent, high-performing print service experience. Roles & Responsibilities: The Print Services Operations Lead will be re...

Looking for a skilled Voice Coach to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience and a strong background in voice coaching, with excellent communication and interpersonal skills. Roles and Responsibility Provide high-quality voice coaching services to clients. Develop and implement effective training programs to enhance vocal quality and performance. Conduct assessments and evaluations to identify areas of improvement. Collaborate with other teams to ensure seamless service delivery. Stay updated with industry trends and best practices in voice coaching. Maintain accurate records of client progress and feedback. Job Requirements Proven experience in voic...

We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience in a similar role, with a strong background in customer service and operations management. Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and implement changes to enhance the overall customer experience. Collaborate with other teams to resolve complex issues and improve overall performance. Train and coach team members to enhance their skills an...

US Benefits Sr Associate Role Name: US Benefits Sr Associate Department Name: Total Rewards Role Description: We are seeking a detail-oriented and experienced U.S. Benefit Sr Associate based in India to manage and administer U.S.-based health and welfare programs. In this role, you will be responsible for the daily administration of the companys US health and welfare benefit plans, ensuring accurate operations, compliance, and excellent service delivery. This role will manage routine vendor interactions, resolve escalated employee issues, maintain plan documentation, and support key annual processes such as open enrollment and compliance reporting. This position requires a strong understandi...

What you will do In this vital role you will be responsible for developing and maintaining the overall IT architecture of the organization. This role involves defining the architecture vision, creating roadmaps, and ensuring that IT strategies align with business goals in the Hire to Retire capability and more specifically to Human Resources Service Delivery module in ServiceNow. You will be working closely with partners to understand requirements, develop architectural blueprints, and ensure that solutions are scalable, secure, and aligned with enterprise standards. Architects will be involved in defining the enterprise architecture strategy, guiding technology decisions, and ensuring that ...

"About The Role ::Adequate experience in banking domain and T24 implementations. Technical delivery of T24 Core banking with exposure to Securities Module. Excellent communication and inter personal skills Candidate should have knowledge on Development/Implementation/Support/Subject Matter Expert in TPH Transfer payment hub & TDS Temenos Data source Roles and Responsibilities:Develop Code components, Unit Test cases and Unit Test execution Clear understanding of the T24 design and architecture, product upgrades, configurations/parameters required for customizing the software to accommodate business requirements Clear and complete understanding of the SDLC lifecycle including data migration f...

We are looking for a skilled Beauty Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the beauty therapy field and be able to provide excellent services to our guests. Roles and Responsibility Provide high-quality beauty therapy treatments, including massages, facials, and other relaxation techniques. Maintain a clean and organized workspace, ensuring all areas are sanitized and tidy. Develop and implement effective treatment plans tailored to individual guest needs. Collaborate with other team members to ensure seamless service delivery. Stay updated with the latest beauty therapy trends and technologies. Ensure all treatments are perf...

We are looking for a skilled Hairdresser to join our team on INDUS Cruise Line, with 2-5 years of experience in the industry. Roles and Responsibility Provide excellent hair care services to clients, including cutting, coloring, and styling. Develop and maintain knowledge of current trends and techniques in hair care. Collaborate with other team members to ensure high-quality service delivery. Maintain a clean and organized workspace, adhering to health and safety standards. Build strong relationships with clients, understanding their needs and preferences. Stay up-to-date with industry developments and advancements in hair care technology. Job Requirements Proven experience as a Hairdresser...

We are looking for a skilled Massage Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the field and be able to provide excellent massage services to our guests. Roles and Responsibility Provide high-quality massage services to guests, ensuring their comfort and satisfaction. Maintain a clean and safe environment for massages, adhering to health and safety standards. Develop and implement effective massage techniques to meet guest needs. Collaborate with other staff members to ensure seamless service delivery. Stay updated with industry trends and developments in massage therapy. Participate in ongoing training and education to enhance ...

We are looking for a skilled Hairdresser to join our team on INDUS Cruise Line, with 2-5 years of experience in the industry. Roles and Responsibility Provide excellent hair care services to clients, including cutting, coloring, and styling. Consult with clients to understand their hair care needs and preferences. Develop and maintain knowledge of current hair trends and techniques. Collaborate with other team members to ensure seamless service delivery. Maintain a clean and organized workspace, adhering to health and safety standards. Build strong relationships with clients to ensure repeat business and positive word-of-mouth marketing. Job Requirements Proven experience as a Hairdresser wi...

We are looking for a highly motivated and organized individual to join our team as an F&B Production professional in Ramada by Wyndham. The ideal candidate should have 0-3 years of experience. Roles and Responsibility Manage food production operations to ensure high-quality output and timely service. Coordinate with the kitchen team to maintain a clean and organized workspace. Implement effective inventory management systems to minimize waste and optimize resources. Develop and implement new menu ideas and recipes to enhance customer satisfaction. Collaborate with other departments to ensure seamless service delivery. Maintain high standards of quality, hygiene, and safety in the kitchen env...