13216 Service Delivery Jobs - Page 8

About The Role Skill required: Risk & Compliance - Operational Audit & Compliance Designation: Risk and Compliance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.Risk & Compliance involves identifying, assessing, and managing risks to ensure an organization adheres to laws and regulations. This role includes developing risk management strategies, con...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your da...

About The Role Skill required: Risk & Compliance - Operational Audit & Compliance Designation: Risk and Compliance Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.Risk & Compliance involves identifying, assessing, and managing risks to ensure an organization adheres to laws and regulations. This role includes developing risk management strategies,...

About The Role Skill required: Risk & Compliance - Operational Audit & Compliance Designation: Risk and Compliance Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.Risk & Compliance involves identifying, assessing, and managing risks to ensure an organization adheres to laws and regulations. This role includes developing risk management str...

About The Role Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations Designation: Banking Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English(Domestic) - Proficient What would you do? You will be managing the team of Banking Operations Analysts and Content Management Specialists:Your key responsibilities are as follows:?¢Develop and manage comprehensive project plans, including detailed timelines, budgeting, and resource allocation.?¢Deliver effective business solutions while ensuring contractual obligations are fulfilled.?¢Oversee seamless onboarding and transition processes for ne...

About The Role Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Intermediate What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing su...

About The Role Skill required: Risk & Compliance - Operational Audit & Compliance Designation: Risk and Compliance Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.Risk & Compliance involves identifying, assessing, and managing risks to ensure an organization adheres to laws and regulations. This role includes developing risk management strategies,...

About The Role Skill required: Commercial Banking Operations - Core Banking Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software probl...

About The Role Skill required: Commercial Banking Operations - Core Banking Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks asso...

About The Role Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safegu...

About The Role Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations Associate Qualifications: BBA/BCom/Master of Business Administration Years of Experience: 1 to 3 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguardin...

Client Acquisition and Relationship Management: Address HNI clients for investment requirements, through exclusive product bouquet and superior and seamless service delivery to assist the client in achieving his short-term and long-term investment goals via proper profiling and offering of Debt products, Structures, Equities, MFs, and Fund-based Real Estate products, and other Investment products. Acquisition and handling a group of HNI (High Net Worth Exclusive) Clients. Profiling Customers and providing financial products to meet customer needs. Deepen the relationship by Cross selling to mapped broking clients and Services according to Customer Needs. To Enhance & Retain customer profitab...

Hiring Service Delivery Ambassadors to handle customer service, branch operations support, account servicing, and query resolution. Should have good communication skills, customer focus, and basic banking knowledge.

YOU MUST HAVE Minimum of 2 years of experience in a technical service or field service role Strong technical knowledge and troubleshooting skills Ability to work independently and manage multiple tasks WE VALUE Associates degree in Engineering or a related field; Bachelors degree preferred Experience with Honeywell products and systems Customer-focused mindset Strong problem-solving and decision-making abilities Ability to train and mentor junior technicians Key Responsibilities Diagnose and repair complex technical issues Perform preventive maintenance on equipment Provide technical support and guidance to customers Collaborate with crossfunctional teams to resolve customer issues Maintain ...

Overview Responsible for ensuring the stability, performance, and continuous improvement of Global Commercial & Consumers Application IT systems and integrations The role involves analyzing incidents, implementing sustainable fixes, coordinating with cross-functional and third-party teams, and driving automation and process enhancements to improve operational efficiency By combining technical expertise with strong collaboration skills, the Sr Analyst ensures seamless business operations and alignment of IT services with sector objective Responsibilities Ensure operational stability of global IT systems by monitoring, analyzing, and resolving incidents within SLA to minimize business disrupti...

Role Purpose The role holder will provide a support service to a specialist team (such as Security, Asset Management, Information Management, Resource Management) to ensure problems and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the specialist area and be responsible for a specific set of tasks within this discipline. Basic knowledge of the specific field and of relevant tools and methods. Key Accountabilities Support. Provides a specialized support role (as defined locally) for a service delivery unit, business area or team. Ensures the role supports the reliability and purpose of the area and looks to improve the service giv...

Designs develops and tests mainframe COBOL CICS VSAM MQ Experience in reengineering mainframe applications to Microservices will be huge plus Code in the support and implementation of US Liquidity systems and projects Responsible for ensuring code has a high degree of quality and implements with zero defects Support backup for handling production calls related to applications Ensures code for applications adhere to architecture standards risk management and security guidelines Work with Service Delivery Team to diagnose and address underlying system problems and inefficiencies Aid management in communications Minimum 7+ years of relevant development life cycle experience in systems and appli...

Job Title Facility Executive - Soft Services Job Description Summary Responsible for managing and ensuring smooth operations of soft services within the facility, including housekeeping, pest control, landscaping, waste management, and front office services. The role focuses on maintaining hygiene, safety, and customer satisfaction while adhering to company standards and compliance requirements. About the Role: Supervise daily cleaning activities and ensure adherence to SOPs. Monitor hygiene standards in common areas, washrooms, and workspaces Manage contracts and performance of housekeeping, pest control, and landscaping vendors. Ensure timely service delivery and compliance with SLAs. Over...

Build strong working relationships with bank branch teams (across 4-5 branches) to drive insurance sales. Promote life insurance products to bank customers through joint field calls and customer meetings. Required Candidate profile Support business growth through new customer acquisition and upselling to existing clients. Ensure excellent service delivery and assist in customer retention and problem resolution.

Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operati...

We are seeking an experienced Managed Services Lead to oversee service delivery across RPA, enterprise web applications, and agentic/AIenabled solutions. This role is responsible for driving goverce, ensuring operational excellence, managing stakeholders, leading support teams, and delivering a predictable, highquality managed services function. A strong understanding of support processes and automation ecosystems is expected, while the core focus of this role is client management, service goverce, people leadership, and continuous improvement not handson technical execution. Service Delivery Goverce Own the endtoend service delivery for all supported platforms (RPA, WebApps , Agentic). Impl...

Key Responsibilities Sales Business Development Drive insurance sales through assigned bank branches Identify customer needs and recommend suitable life / health / general insurance products Achieve monthly and annual sales targets as per bancassurance plans Relationship Management Build and maintain strong relationships with branch staff and relationship managers Support bank teams with product knowledge, sales pitches, and customer meetings Act as a single point of contact for bancassurance-related queries at the branch Customer Engagement Service Conduct customer meetings, need analysis, and product presentations Support customers with policy issuance, documentation, and onboarding Ensure...

Key Responsibilities Loyalty Program Execution Support day-to-day execution of customer loyalty and engagement programs Coordinate with internal teams and external vendors for campaign rollouts and fulfillment Ensure accurate setup and execution of loyalty offers, rewards, and promotions Campaign Customer Analytics Support Assist in segmentation and targeting for loyalty campaigns Track campaign performance, redemption rates, and customer response metrics Prepare MIS reports, dashboards, and performance summaries Partner Vendor Coordination Liaise with loyalty partners, vendors, and agencies for reward fulfillment and operations Support contract adherence, SLA tracking, and issue resolution ...

Job Summary Should be self-starter, motivated to hunt and deliver new partnerships Manage a pool of 8 - 10 branches of partner Managing revenues from given branches Implement strategies to develop Broking channel Key Responsibilities/ Key Deliverables Identify potential leads and sources for prospective customers Connect with respective branches of these partners organize training for employees and channel partners Generate leads through joint calls along with partner employee/sub partner Ensure quality business is sourced from the branches/sub partners of the partner Ensure contracting of Partner with Max Life for process / Products / Technology Develop understanding of products coach staff...