5660 Service Delivery Jobs - Page 8

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : AWS Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day wil...

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Delivery Operations Team Lead Qualifications: BCom/Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Applicati...

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP HCM Payroll Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancement...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your day ...

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Delivery Lead Manager Qualifications: BCom/Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Proc...

About The Role Skill required: Order to Cash - Collections Processing Designation: Delivery Lead Manager Qualifications: BCom/Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processin...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About The Role Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Delivery Lead Manager Qualifications: BCom/MCom/Chartered Accountant Years of Experience: 13 to 18 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A set of international accounting standards st...

Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the o...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsDay to Day activity:strategic development and ongoing operation of all HR services under the client account including front-office calls, and back-office processing. Responsible for leading and influencing the delivery of HR Shared Services operational activities, and maintains a strong knowledge of HR Operational best practices. HR Operational activities include delivery of ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software Defined Network and Operations Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or appl...

About The Role Skill required: Order to Cash - Collections Processing Designation: Delivery Lead Senior Manager Qualifications: BCom/Any Graduation Years of Experience: 16 to 25 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Pr...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Good Communication SkillsExperience in workday and ServiceNowFlexible for Night shiftsOpen to challenges and new learnings Roles and Respon...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software Defined Network Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applica...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Management Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact ...

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Delivery Lead Senior Manager Qualifications: BCom/Any Graduation Years of Experience: 16 to 25 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Applicati...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your day ...

Role name and description Senior - You are responsible for the management of a team of 8-10 Tax Analysts and Tax Advanced Analysts. You have to ensure that your team members meet all required technical quality and utilization requirements by working very closely with them. The opportunity When you join EY GCR team, you will be at the heart of EYs critical mission to build a better working world by applying knowledge skills and experience in assisting clients in meeting their business objectives. Your key responsibilities Your client responsibilities Preparation of complex tax returns and work papers. Act as first level reviewers of products that are finally reviewed by the engagement teams, ...

As a Technical Delivery Lead (TDL) at Nokia, you will play a pivotal role in driving the success of Custom Software development projects within the telecom domain. You will collaborate closely with project managers and technical teams, acting as the primary technical liaison to our customers. In this dynamic and fast-paced environment, you'll lead efforts in developing and executing domain technical strategies while ensuring alignment with business objectives. You have: 15-18 years of relevant experience in Technical Delivery Management Minimum 5 years in delivering Telecom Core Network Software development projects Knowledge of 2G/3G/4G/5G core network architecture Proven ability to lead cr...

About the Role We are looking for an experienced Salesforce Delivery Manager / Program Manager - Salesforce to lead the offshore delivery of large-scale Salesforce programs. This role will oversee cross-functional teams, ensure project excellence, and drive customer success across Sales Cloud, Marketing Cloud, CPQ, MuleSoft, and Agent Force engagements. Key Responsibilities Lead and mentor project managers, technical teams, and customer success professionals. Manage end-to-end delivery, ensuring on-time, high-quality project execution. Define and enforce Salesforce-specific project management best practices. Oversee project portfolio and act as escalation point for critical programs. Align d...

SUMMARY Category Executives (On-Demand Services) We are looking for Category Executives to join our team and manage our On-Demand Services (Chefs, Maids, and Drivers) . This role is best suited for candidates who have worked as Operations Executives or in similar service/field management roles . Key Responsibilities Source & onboard Service Partners (SPs) Conduct training sessions to ensure service quality Coordinate with customers to confirm service delivery & satisfaction Manage customer escalations with prompt resolution Conduct field visits to monitor & improve SP performance Who Can Apply Experience: 6 months 1 year in operations, service management, or manpower handling Strong communic...

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receive...

Responsibilities: Assurance Associates provide timely, high quality client service with large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand clients' businesses and challenges. Associates serve our clients by: Developing an understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues. Developing and demonstrating an understanding of the RSM US audit approach, methodology and tools. Performing audit procedures and tests in accordance with RSM audit methodology based overall audit plan, ...

Position Title -Service Engineer Location - Indore Desired candidate profile Should have 1 Year of experience in servicing of electronic equipment. Freshers with electronics knowledge are also eligible. Must be conversant with local language and English. Should have two wheeler Bike with valid Driving license Educational Qualification Diploma in Electronics/ ITI in Electronics Salary details Basic Salery + incentives & statutory benefits as applicable. Thanks and Regards Princy Tiwari 7471128707