5660 Service Delivery Jobs - Page 9

OVERALL PURPOSE OF THE ROLE : Serve as a strategic bridge between Global Finance Center (GFC) Operations and IT, facilitating seamless deployment and transformation of financial systems and tools. Drive process efficiency through system automation, data analytics, and digital transformation initiatives. Lead the identification, evaluation, and implementation of improvement opportunities across finance operations using technology and analytics. Support operations in reviewing and developing internal applications, BI dashboards, and automation solutions. Collaborate with IT teams for solution design, testing (UAT), deployment, and hypercare support. RESPONSIBILITIES: Act as a liaison between G...

Your future role Take on a new challenge and apply your comprehensive SharePoint and Power Platform expertise in a new cutting-edge field. Youll work alongside innovative, collaborative, and supportive teammates. You'll contribute to the development of SharePoint apps, PowerApps, and Power Automate customizations, enhancing our digital capabilities. Day-to-day, youll work closely with teams across the business (IST Metier Architects, IST Delivery teams), support functionalities, engage in migration activities, and much more. Youll specifically take care of connecting with business users, managing incident response, and leading migration projects from various platforms to SharePoint Online, b...

Your future role Take on a new challenge and apply your fleet management expertise in a cutting-edge field. Youll work alongside collaborative, forward-thinking, and solution-oriented teammates. You'll play a critical role in ensuring the availability, reliability, and optimal utilization of our electric locomotive (E-Loco) fleet. Day-to-day, youll work closely with teams across the business (Operations, Depot organization, Commercial, Engineering, and Finance), prioritize and coordinate depot activities to meet train availability requirements, and drive continuous improvement in fleet performance, reliability, and lifecycle management. Youll specifically take care of defining and implementi...

Your future role Take on a new challenge and apply your **expertise in IT operations and stakeholder management** in a cutting-edge field. Youll work alongside **collaborative, innovative, and driven** teammates. You'll ensure the compliance, performance, and continuous improvement of engineering solutions in production. Day-to-day, youll work closely with teams across the business (e.g., development, infrastructure, and business teams), manage partner ecosystems for effective service delivery, and oversee the transition of solutions from build to run, and much more. Youll specifically take care of **leading run operations for a portfolio of applications and ensuring alignment with the Core ...

Well look to you for: Leading and contributing technically to the architectural elements in the tender and project design phases Planning security activities within the development lifecycle, estimating costs and durations, and identifying training needs Providing expertise and governance to ensure adherence to product standards in technical design meetings for tenders and projects Obtaining agreements from project/program stakeholders and customers on the set of security measures to be implemented Promoting the Alstom Code of Ethics and adhering to the highest standards of ethical conduct Reporting on program/project cybersecurity status related to architectural elements Playing the role of...

Role Overview: Lead and manage the technical support Team for cybersecurity products, ensuring high-quality service delivery, customer satisfaction, and operational excellence. Oversee a team of support engineers, drive process improvements, and act as a key escalation point for complex technical issues, while collaborating closely with product, engineering, and customer success teams About Job Team Leadership & Management Lead, mentor, and develop a team of technical support engineers, including hiring, training, and performance management. Foster a customer-centric and collaborative team culture. Plan staffing and scheduling to ensure adequate support coverage. Customer Support Operations ...

As the incumbent for this role, you will be responsible for providing excellent front-to-back support in processing activities related to client onboarding and corporate customer KYC management. Your key responsibilities will include: - Being accountable for the delivery, process, and control to support Corporate operations and ensuring they meet or exceed the demands of the Banks. - Having end-to-end ownership of critical new processes and automating regulatory reporting to enhance the product/process. - Handling corporate operations concerning working capital products. - Developing new products and processes, and conducting end-to-end testing and implementation to improve the current setup...

You will be responsible for performing servicing and maintenance of electric vehicles. This includes diagnosing and troubleshooting electrical and HVAC systems to ensure optimal performance. Your main focus will be on ensuring timely and quality service delivery, maintaining service records, and reporting any issues to your supervisors. Qualifications: - ITI Electrical (Desired) - Diploma in Electrical Engineering, Auto Mobile Engineering (Preferred) The company offers benefits such as health insurance, leave encashment, and provident fund. You will be working in person at the specified work location.,

As a candidate for the position, your responsibilities will include: - Being accountable for Service Delivery within the designated area. - Appointing Service Partners, providing training, and implementing processes/policies in accordance with Service Partner guidelines. - Maintaining MSL (Master Spare List) and ensuring regular billing of parts. - Ensuring Service delivery meets the defined Turnaround Time (TAT). - Conducting periodic visits to Distributors/Dealers to guarantee satisfaction. - Auditing ASP (Authorized Service Provider) work orders and Spare consumption. - Ensuring the submission and audit of ASP monthly claims. Additionally, it is essential to have knowledge of the local la...

As a Manager, Platform and Infrastructure at Centrilogic, you will play a crucial role in leading a team of network and cloud administrators to deliver high-quality service to our clients. Your responsibilities will include: - Leading, coaching, and developing a high-performing team to foster technical growth and career development. - Promoting a culture of accountability, collaboration, and continuous improvement within the engineering and operations teams. - Driving operational excellence by maturing processes for efficiency, reliability, and scalability. - Following structured ITSM workflows for change management, incident response, and service requests. - Collaborating with cross-functio...

As a Functional Support Manager at SCLEN.ai, your role involves defining and implementing customer support strategies to enhance satisfaction and retention across platforms like SAP and Analytics. Your key responsibilities include: - Leading the execution of customer support strategies aligned with organizational goals - Improving service delivery and resolution timelines - Serving as the primary contact for key clients, managing their expectations, and advocating for their needs within the organization - Tracking and enhancing customer satisfaction and NPS scores - Managing the customer support team, fostering a collaborative culture, and ensuring resource allocation for project demands - M...

Detailed Responsibilities Responsibilities To hold Site leadership role and part of the core team of company, take strategic, contingency, and important decisions. - The position has the responsibility to handle complete gamut of Property Facility Management for Commercial Office Spaces in the complex & committed towards the Office Clients’ all round satisfaction. - Monitoring, designing & establishment of process for the Commercial Offices PM-FM Operations - Will be responsible for service delivery to all the clients ensuring smooth running in the premises. Responsible for all Facility Management related activities such as upkeep and maintenance of buildings and infrastructure in co-ordinat...

As a candidate for this role, you will be responsible for the achievement of revenue and profit targets and for the disciplined execution of jobs. Your key responsibilities will include: - Training and coaching teams on the job, as well as supporting them in planning and analyzing studies. - Preparing Proposals, Research Design, Field Briefings, and reviewing the presentations made by juniors. - Collaborating with our Qualitative/other SL teams to propose seamless solutions for our clients" market needs. - Establishing a Client-Service Excellence culture within your teams. - Ensuring the output of the team and service delivery meet expectations. - Supporting the SL in building Ipsos" reputat...

Lead global delivery for digital & cloud programs. Drive large-scale transformation, manage P&L, ensure delivery governance, and partner with clients on cloud, data, and next-gen digital initiatives. Required Candidate profile 18+ yrs in IT services with strong digital/cloud delivery leadership. Proven in enterprise transformation, client engagement, P&L mgmt, and global program governance.

Lead delivery for large Banking programs. Manage P&L, client relationships, compliance, and transformation projects. Ensure delivery excellence, cost optimization, and customer satisfaction across global banking & insurance clients. Required Candidate profile 18 yrs in IT delivery with BFS domain expertise. Proven in large program mt, regulatory compliance, client engagement, and managing global delivery teams. Strong in transformation & digital programs.

Please share your resumes on vishal.jaiswal@3i-infotech.com OR WhatsApp on 9082948204 We are looking for a seasoned Technical Manager Service Delivery to lead end-to-end delivery of IT services, ensuring customer satisfaction, adherence to SLAs, and continuous service improvement. The role requires strong technical expertise, people management skills, and the ability to work closely with clients and internal teams to ensure high-quality service delivery. Key Responsibilities Lead and manage end-to-end IT service delivery for multiple clients/projects. Ensure service performance meets agreed SLAs, OLAs, and KPIs. Manage a team of technical leads, engineers, and support staff across technologi...

Responsibilities: To manage ongoing escalation cases to ensure prompt, effective and efficient resolution for customer issues on the Presidents Choice Financial MasterCard program Manage offline queues to ensure that they are within 48-hour SLA To track the appropriate reason for these escalations, which assists the analytical processes and reporting regarding customer escalations To seek solutions to customer issues, as an agent of the Presidents Choice brand and an advocate for the product To liaise with customers for further information, to provide updates and to prompt for documentation To liaise with all areas of the PCB/NTT DATA partnership to ensure a thorough and complete understandi...

About The Role Skill required: Reinsurance - Collections Processing Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique n...

About The Role Skill required: Talent Acquisition - HR Delivery Strategy Designation: Delivery Lead Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketA set of processes to design, develop and implement an HR Delivery Strategy to support the end to end employee experience across lifecycle. What are we looking for? Written and verbal communicationCritical ThinkingProblem Management Roles and Responsibilities: This role requires proactive identification, ...

About The Role Skill required: Talent Acquisition - HR Delivery Strategy Designation: Delivery Lead Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketA set of processes to design, develop and implement an HR Delivery Strategy to support the end to end employee experience across lifecycle. What are we looking for? Written and verbal communicationCritical ThinkingProblem Management Roles and Responsibilities: This role requires proactive identification, ...

About The Role Skill required: Talent Acquisition - HR Delivery Strategy Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketA set of processes to design, develop and implement an HR Delivery Strategy to support the end to end employee experience across lifecycle. What are we looking for? Written and verbal communicationCritical ThinkingProblem Management Roles and Responsibilities: In this role you are required to identify and assess com...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationCritical ThinkingProblem Management Roles and Responsibilities: In this role you are required to identify and assess ...

About The Role Skill required: Supply Chain - Supply Chain Operating Model Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transfo...

About The Role Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will be responsible for overseeing the delivery of various programs, projects, or managed services. Your typical day will ...

About The Role Skill required: Sales Operations - Sales Enablement Designation: PPSM Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embr...