Program/Project Management Lead

 About The Role  

Project Role :Program/Project Management Lead

Project Role Description :Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills :Configuration Database & CI Management

Good to have skills :NA
Minimum 15 year(s) of experience is required

Educational Qualification :15 years full time education
About The Role :-We are seeking an experienced and proactive ITAM Delivery Lead to oversee the delivery and support of critical IT services and business applications. This role requires a combination of strategic service management expertise and hands-on experience in IT Asset Management and Configuration Management.The ideal candidate will have a strong background in IT service delivery across HAM, CMDB, and SAM projects, along with excellent stakeholder management capabilities. You will be responsible for ensuring service reliability, driving process adherence, and maintaining operational efficiency aligned with business objectives.Key Responsibilities:¢?¢Lead the successful delivery of ITAM services across all accounts within the portfolio.¢?¢Drive expansion of scope, service offerings, and team size within each account.¢?¢Collaborate with multiple Delivery Leads to identify best practices and common challenges across accounts.¢?¢Oversee financial management and resourcing for all accounts in the portfolio.¢?¢Review solution plans, identify gaps or ambiguities, and ensure accurate cost and recovery tracking.¢?¢Liaise with cross-functional teams as needed to gather or provide required data.¢?¢Share reports¢??such as compliance, reconciliation, spend analysis, and optimization¢??with client stakeholders.¢?¢Provide advisory support to clients on remediation actions, cost optimization, and CMDB updates.¢?¢Monitor and track data or tooling issues and manage escalations with vendors as needed.Required Skills:

¢?¢Program/Project Management:Scope, communication, stakeholder and change management, issue/risk management, closure activities, etc.¢?¢Leadership:Problem-solving, delegation, decision-making, communication, time management, goal-setting, and relationship building.¢?¢Operational/Delivery Excellence:Strong understanding of OKRs and performance-driven delivery.Recommended
Skills:

¢?¢Strong communication skills with proven experience managing clients.¢?¢Analytical capabilities:logical reasoning, data acumen, research, and critical thinking.¢?¢Innovation mindset:ability to question, observe, experiment, and introduce improvements.Good to have
Skills:

¢?¢Experience with ITAM toolsets such as ServiceNow, BMC, Flexera, or Snow Software.¢?¢Domain expertise in SAM, ELP, License Desk, Hardware Asset Management, or CMDB (depending on project needs).
Additional Information:

The candidate should have minimum 15 years of experience in Configuration Database & CI Management.

This position is based at our Bengaluru office.

A 15 years full time education is required.
 Qualification 15 years full time education