5660 Service Delivery Jobs - Page 5

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8)...

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8)...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

As the candidate for the position, your role will involve strategic leadership and practice development. You will define and drive the overall strategy, roadmap, and growth of the MDR, CES, and MSSP lines of business. Your responsibilities will include developing service offerings, frameworks, and best practices to enhance security operations and service delivery. Collaborating with senior leadership and stakeholders to align cybersecurity services with business goals will be crucial. Additionally, you will need to identify market trends, emerging threats, and technology advancements to ensure continuous improvement. Key Responsibilities: - Oversee the Security Operations Center (SOC), ensur...

Role Overview: - Join a fintech startup specializing in innovative products in the zero-cost lending sector - Operate in stealth mode with early institutional capital support - Oversee Product and Operations as a Co-Founder - Spearhead product strategy and operational implementation of a cutting-edge lending platform - Define product roadmap, foster customer adoption, and construct scalable operational procedures Key Responsibilities: - Set and lead product vision, roadmap, and go-to-market strategy - Collaborate with technical and business teams on product development - Conduct customer research, map user journeys, and engage in iterative product development - Establish and expand operation...

As the Program Manager for the Project Management Office (Service), you will play a crucial role in ensuring strategic and operational excellence within the service organization to achieve or exceed defined Key Performance Indicators (KPIs). Your responsibilities will include deploying global service portfolios and processes to enhance customer experiences, drive satisfaction, and foster sustainable growth. Central to your role will be leading digital transformation initiatives, enhancing operational efficiency, and maximizing technology platforms for service delivery. Key Responsibilities: - **Operational Efficiency & KPI Delivery**: - Lead the service operations team to meet or exceed esta...

Good knowledge about the shipping and logistics domain. Ability to achieve the targets and exceed them consistently. Identify issues/patterns in the process and advice solutions. Record and maintain all the productivity data. Required Candidate profile Process orientation & diagnostic Skills Quality Awareness Analytical Thinking & technology orientation Financial orientation Project Management Training skills Report preparation/generation

As an experienced professional with 4-8 years of relevant experience based in Pune, India, operating from the office, your primary focus will be on surpassing customer expectations and delivering exceptional results as part of our ServiceNow HRSD Team. By leveraging your skills, you will play a pivotal role in transforming HR practices for our clients, leading to cost savings and improved employee experiences. Your key responsibilities will include: - Possessing HRSD Implementation Certification. - Demonstrating extensive technical expertise in ServiceNow, with a minimum of 4 years as a Developer. - Showcasing strong HRSD SN experience with at least 4 years of hands-on work. - Having experie...

Role Overview: As a Delivery Manager (DM)/(Senior PM), you will be responsible for overseeing the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors, with a focus on customer engagement and business performance in the Cloud Ops space. Your role will involve implementing a pragmatic approach to business growth by ensuring delivery excellence, enhancing customer satisfaction, and fostering the development of your team. Key Responsibilities: - Oversee the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors - Implement a pragmatic approach to business growth by ensuring delivery excellence ...

Role Overview: As an Assistant Manager, Service Delivery at ReSource Pro, you will lead and manage internal delivery teams to address incidents, problems, and operational issues impacting clients. Your main responsibilities will include driving teams to resolve problems, conducting root cause analysis, and ensuring client satisfaction, work quality, and efficiency meet current and future business needs. You will supervise Service Delivery Supervisors and client teams to establish and maintain a motivated and skilled service delivery workforce. Key Responsibilities: - Supervise Service Delivery Supervisors and client teams to maintain a motivated and skilled service delivery workforce - Drive...

About this role: Wells Fargo is seeking a Lead Trade Services Processor In this role, you will: Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership Prioritize wo...

. We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Experience in a similar role J ob description Analyst with Service Desk or Desktop Experience would be suitable Activities to be performed by UAM Engineer(s) ( MUST REQUIRED) Execution of UAM tasks, i.e., user creation, de-activation/deletion, modification, password reset, lock/unlock user IDs of MFG Equipment s/Instruments. Perform Periodic User Access Review of Equipment s / Instruments as per sche...

Why join usRole - Payroll Specialist (Australia) Shift timing - Australian Shift Work Location - Pune This role plays a vital part in supporting the payroll operations for approximately 4,000 colleagues across multiple global locations. The role of Payroll Specialist will be responsible for the end to end processing of country specific payrolls, maintaining and updating accurate payroll records. Working closely with the Group Payroll Manager and a team of three Payroll Specialists based in Manchester to ensure accurate and timely payroll processing, compliance with local regulations, and excellent service delivery to our internal stakeholders. Responsibilities Responsibilities: End-to-end pr...

Why join usRole - Payroll Specialist (North America/Canada) Location - Pune Shift timing - US/Canada This role plays a vital part in supporting the payroll operations for approximately 4,000 colleagues across multiple global locations. The role of Payroll Specialist will be responsible for the end to end processing of country specific payrolls, maintaining and updating accurate payroll records. Working closely with the Group Payroll Manager and a team of three Payroll Specialists based in Manchester to ensure accurate and timely payroll processing, compliance with local regulations, and excellent service delivery to our internal stakeholders. Responsibilities End-to-end processing of multipl...

Responsibilities: Assurance Associates provide timely, high quality client service with large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand clients' businesses and challenges. Associates serve our clients by: Developing an understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues. Developing and demonstrating an understanding of the RSM US audit approach, methodology and tools. Performing audit procedures and tests in accordance with RSM audit methodology based overall audit plan, ...

Responsibilities Assurance Associates provide timely, high quality client service with large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand clients' businesses and challenges. Associates serve our clients by: Developing an understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues. Developing and demonstrating an understanding of the RSM US audit approach, methodology and tools. Performing audit procedures and tests in accordance with RSM audit methodology based overall audit plan, e...

Responsibilities Audit senior associates provides timely, high quality client service as part of the client engagement teams serving large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand and solve clients' complex businesses and challenges. Experienced professionals serve our clients by: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related IFRS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance wit...

Responsibilities Audit associates provide timely, high quality client service with large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand clients' businesses and challenges. Associates serve our clients by: Developing and demonstrating an understanding of the RSM US audit approach, methodology and tools Performing audit procedures and tests in accordance with RSM audit methodology based overall audit plan, ensuring proper documentation of work performed Identifying accounting and auditing issues; discussing with audit in-charge to solve issues that arise Assisting engagement team in preparation of au...

Key Responsibilities: Handle customer inquiries and provide detailed information about UCV finance products. Support sales operations by managing customer documentation and follow-ups. Assist in loan application processing and ensure timely communication with customers. Address and resolve customer complaints and concerns effectively. Maintain accurate records of customer interactions and loan status. Work closely with sales and finance teams to ensure seamless service delivery. Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

Role & responsibilities Technical Operations Manager - MSP Location: Hyderabad Office Work Environment: 24x7 Operations SupportExp : 10 to 12 years;Immediate Joiners Overview: Oversee the operations of the business during a specific time or work shift. Manage employees assigned to a particular shift and ensure they are working on their specific tasks. Ensure required manpower is met. Responsible for monitoring sales, balancing finances, maintaining records, and responding to challenges during the shift. Key Responsibilities: Operational & Team Management Team Supervision and Leadership Assigning Tasks and Delegating Duties Effectively Providing Guidance, Motivation, and Training Ensuring Ope...

Role Description Develop an understanding of the Grant Thornton audit approach, methodology and tools Demonstrate working knowledge of auditing and aptitude for technical accounting Execute components of audit under remote service delivery model in an effective and efficient manner Gain understanding of client operations, processes, and business objectives and utilize that knowledge on engagements Demonstrate flexibility and agility in serving clients Follow instructions of seniors and provide guidance to Analysts. Experienced Associates assist with on the job training and coaching of Analyst and new Associate Anticipate project issues and take appropriate measures to resolve Conduct and int...

Develop an understanding of the Grant Thornton audit approach, methodology and tools. Demonstrate working knowledge of auditing and aptitude for technical accounting. Execute components of audit under remote service delivery model in an effective and efficient manner. Attend professional development and audit training sessions on a regular basis. Demonstrate flexibility and agility in serving clients. Understand and adapt to the Grant Thornton corporate culture. Skills Analytical, technical and accountings skills. Advanced skills in Microsoft Office tools Project Management: Explain own work and identify the pending or open items Basic written and oral communications: Ability to explain the ...

Role Description Develop an understanding of the Grant Thornton audit approach, methodology and tools. Demonstrate working knowledge of auditing and aptitude for technical accounting. Execute components of audit under remote service delivery model in an effective and efficient manner. Attend professional development and audit training sessions on a regular basis. Demonstrate flexibility and agility in serving clients. Understand and adapt to the Grant Thornton corporate culture. Skills Analytical, technical and accountings skills. Advanced skills in Microsoft Office tools Project Management: Explain own work and identify the pending or open items Basic written and oral communications: Abilit...

1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT 2 Daily review of pending complaints 3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint 4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target 5 Arranging to send defective material back 6 Raising warranty claims wherever applicable 7. Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders

• Provide L2/L3 support for iWorks-DMS application. • Techno-functional knowledge of the iWorks-DMS application. • Fix the incidents within SLA. • Readiness to work in regular or afternoon shift. • Interact with users to understand the issues and resolve them. • Fix the code to resolve issues permanently. • Maintain Known error database(KEDB) for the issues raised in the application • Raise tickets with OEM, coordinate with them and test the application fixes provided. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Hiring manager and Recruiter should collaborate to create the relevant verbiage. Preferred technical and ...