13309 Service Delivery Jobs - Page 3

Job Summary As the Manager of the Tech Ops Capability Center, you will build, lead, and scale our new shared services team. This is an exciting opportunity to establish a center of excellence from the ground up. You will be responsible for recruiting and developing a high-performing team of analysts, defining and implementing best-in-class operational procedures, and ensuring the seamless transition of work from our global stakeholder teams. This role requires a leader who excels in a matrixed environment, reporting directly to the Director of the Capability Center and collaborating closely with your dotted-line managers for HR Applications internationally. You will not only manage day-to-da...

About your role As the principle Service Now Consultant, you will be playing critical role within Platform Architecture and Strategy stream to design and define overall architecture for the service now platform, aligning with organizational goals. You will be transalting business requirements into technical solutions within Service Now Framework. Desing, develop and Implement custom modules, applications and integrations based on the requirements. Work closely with business leaders, IT Teams and stakeholders to understand business needs, You are going to act as a bridge between technical teams, business unit and product teams to translate requirements into functional specifications. Along wi...

Responsibilities Plan and coordinate various phases of the support service, such as staff requirements, applying client engagement teamwork plans, monitoring of hours and skills assessment Coordinate and participate in monitoring and review of quality control related to service delivery. Maintain relationships with abroad teams to provide excellent client service throughout the year through supervision of RDC staffassisting with review of work product, ensuring staff are performing proper self-review,providing guidance on testing,monitoring and reporting of productivity and adherence to work plan schedules on each assignment Maintain high technical and professional standards Promote and upho...

Your future duties and responsibilities: Act as the SME for AML domain Requirement Analysis, Functional Specification writing including Functional and Non-Functional requirements, create use-case diagrams, process flows, data dictionaries, exception-flow diagrams and traceability matrix participating in JAD sessions, requirement documentation, s requirement traceability matrix preparations, Functional walkthrough to the team, QA test coverage reviews Functional acceptance testing before final delivery to client, functional validations, application Demo to product owner Take ownership of complex problem-solving assignments and be an enabler of implementation Creation of MVP , EPICs and user s...

Roles & Responsibilities: Manage daily routine operations to ensure smooth service delivery. Maintain and update employee rosters, manage leave schedules, and ensure adequate staffing. Solve day-to-day operational challenges and escalate issues as needed. Monitor team and individual performance; identify gaps and support performance improvement. Analyze turnaround time (TAT), delivery accuracy, and other KPIs; maintain updated benchmarks. Coordinate with internal teams such as Product, Tech, and Quality to ensure seamless execution. Generate and share regular performance and compliance reports with relevant stakeholders. Drive continuous process improvements and implement process for better ...

We are looking for a reliable and responsible Delivery Boy to join our team. The ideal candidate will ensure timely and accurate delivery of products to customers while providing excellent customer service and maintaining professionalism at all times. Responsibilities: Pick up products from the designated location in a timely manner. Ensure the accurate checking and loading of products for delivery. Plan and follow the most efficient delivery routes. Deliver products to customers at the specified addresses within the given timeframes. Handle products with care to prevent damage during transit. Collect payments from customers if required and handle transactions accurately. Provide excellent c...

1. Responsible for managing all aspects of the facility management service delivery system; primarily Operations in this capacity, the Property Manager is accountable for the achievement of the Management Team. 2. To ensure that Facility Management staff provides timely reports to the management and adhere to agreed SLA & KPI. 3. To ensure all reports, checklist, statutory compliance are adhered at all times. 4. Candidate must be soft spoken, good communication skill, pleasant personality, computer savvy 5. Min 2 years of multiple Sites Management and the Candidate must have his own conveyance.

Job Title Facility Executive - Soft Service Job Role Summary Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work Job Role Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority ...

Job Description: As a SAP SuccessFactors Senior Business Process Consultant at SAP, you will be responsible for leading the project planning and delivery of SAP SuccessFactors services. Your role will involve close collaboration with customers, sales, pre-sales, and other service delivery teams to ensure successful implementation, optimization, and support projects. You will play a key role in driving business growth, collaborating with internal stakeholders, and ensuring quality in delivering SuccessFactors service engagements. Key Responsibilities: - Lead project planning and delivery of SAP SuccessFactors services - Work closely with customers, sales, pre-sales, and service delivery teams...

Role Overview: You will be responsible for leveraging your experience as an ITSM Consultant to drive process improvement, operational efficiency, and IT Service Management practices within the company. Working closely with cross-functional teams, you will identify opportunities for improvement and optimize ITSM processes to drive business success. Your role will involve assessing current ITSM processes, identifying areas for enhancement based on ITIL best practices, and implementing strategies to optimize service delivery and management. Effective communication with team members, stakeholders, and senior clients will be crucial in this role. Key Responsibilities: - Must have experience in IT...

About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97??s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco??s. Our Key Offerings are divided into 5 broad categories as follows: Entertainment Digital Platforms CVM Solutions Enterprise Services Financial Platforms Key Responsibilities:- -Assist in gathering basic business requirements for Telco services. -Support documentation of functional specifications and user stories. -Learn and contribute to the product lifecyc...

Roles and Responsibility Collaborate with cross-functional teams to deliver high-quality solutions to clients. Analyze business problems and develop effective solutions using industry best practices. Conduct workshops and training sessions to educate clients on new technologies and processes. Develop and maintain client relationships to ensure satisfaction and loyalty. Stay up-to-date with industry trends and emerging technologies to improve service delivery. Identify areas of improvement and implement changes to increase efficiency and productivity. Job Requirements Strong understanding of retail consulting principles and practices. Excellent communication and interpersonal skills. Ability ...

Purpose/Objective The Shift Manager Operations will oversee and manage the operational activities of AdaniConnex's state-of-the-art data center facilities in Noida. This role is pivotal in ensuring seamless 24/7 operations, aligning with AdaniConnex's mission to deliver global benchmarks in data center design, engineering, and operations. The role supports the business unit’s strategic goal of building a 1GW data center infrastructure platform by 2030, emphasizing operational excellence, safety, and sustainability. Key Responsibilities of Role Key Responsibilities - Manage and oversee the day-to-day operations of the data center during assigned shifts, ensuring uninterrupted service delivery...

We are seeking a skilled Associate Consultant to join our Learning team to manage end-to-end learning operations, ensuring seamless functioning of our Learning Management System (LMS) and Learning Experience Platform (LXP). This role requires strong technical acumen, vendor management expertise, and the ability to collaborate with multiple stakeholders to deliver an exceptional learning experience. What you''ll do: Learning Operations Management: Oversee day-to-day LMS and LXP learning operations and ensure smooth execution of learning programs. Must have strong understanding of learning program lifecycle. LMS & LXP Administration: Oversee the administration and optimization of the Learning ...

Overview This position will be part of the Quaker Foods or WHS Beverages (Sports & Fitness, Juice+) organizations. This position contributes to the success of the business units by supporting the trade management process, the sales customer team(s) and sales finance team(s). The TPA will work with members of the Field sales customer team(s), Sales Finance, CFS and eventually, the HBS Quaker Trade Admins and/or WHS Bevs Contract Admin teams to achieve sales growth and profit objectives (Volume, Net Revenue, Profit both for PepsiCo and the Customer). This will be achieved through building effective relationships with each of the teams and maintaining planning models in Sales Planner/SAP, editi...

In your new role, you lead an IT Business Partnership function that serves as a vital connector across the SFS ecosystem. You sit at the intersection of three critical domains: Corporate IT, SFS IT, and the SFS business units. Your team bridges these organizational boundaries, ensuring that SFS business needs and regulatory requirements are translated into effective IT demands for Corporate IT and that available Corporate IT capabilities are optimally leveraged in SFS. What we offer you An attractive remuneration package 2 to 3 days of mobile working per week as a global standard Flexible training opportunities for both your professional and personal development that you can tailor to your i...

The Senior Project Manager is responsible for management of assigned technical projects. The Senior Project Manager executes day-to-day management of assigned project segments. In addition, the Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort. Roles and Responsibilities Guiding various project teams and Client organizations on how to use Agile/Scrum practices and values to delight AHEADs Clients Guides assigned project team on how to get the most of our self-organization Guides assigned project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks Assesses the Scru...

Key Responsibilities Inquiry Management & Service Delivery Respond professionally and efficiently to HR inquiries across the employee lifecycle (recruitment, reward, performance, payroll, benefits, terminations) while driving operational excellence in every interaction. Resolve complex issues and escalate cases to Tier 2 or SMEs with complete documentation and follow-through, ensuring processes align with standards. Support higher-complexity transactions such as organizational changes, job changes, and international assignments with a focus on accuracy and efficiency. Provide guidance and training to new team members and assist peers with advanced technical support. Ensure compliance with SL...

About The Role Project Role Operations Engineer Project Role Description Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills Cloud Contact Center Operations Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with various teams to ensure seamless service delivery, troubleshooting issues, and implementing ...

Job Summary: We are looking for a dynamic and results-driven General Manager - Sales with 10 years of experience in the Background Verification Industry. The ideal candidate is a high achiever with a proven track record of consistent performance in sales, business development, and client relationship & Operations. This role requires a strategic thinker who can drive revenue growth, expand market presence, and lead sales initiatives in the assigned region. Key Responsibilities: Drive sales and achieve revenue targets by acquiring new clients and expanding business with existing customers. Identify business opportunities, develop strategies to penetrate new markets, and establish strong partne...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. Key Responsibilities/Duties Provide L2/L3 operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, Service broker, DWPA, CMDB, Asset Management, as per agreed SLAs. Maintain BMC Product platform availability as per agreed availability commitment Develop new customizations, integrations and reports Troubleshoot BMC Application, customizations, integration issues. Follow the ITIL...

Job Summary: We are looking for a dynamic and results-driven General Manager - Sales with 10 years of experience in the Background Verification Industry. The ideal candidate is a high achiever with a proven track record of consistent performance in sales, business development, and client relationship & Operations. This role requires a strategic thinker who can drive revenue growth, expand market presence, and lead sales initiatives in the assigned region. Key Responsibilities: Drive sales and achieve revenue targets by acquiring new clients and expanding business with existing customers. Identify business opportunities, develop strategies to penetrate new markets, and establish strong partne...

Experience: Fresher to 1 Years Education: BBA-MBA, B.E.-M.E., BCA-MCA similar Job Description We are looking for a Customer Success Executive (Fresher) who is eager to learn, communicate effectively, and support customers throughout their journey with us. This role is ideal for candidates who enjoy working with people, solving problems, and coordinating with internal teams to ensure customer satisfaction. You will receive training and hands-on exposure to customer communication, project coordination, and service delivery. Key Responsibilities Act as a point of contact for assigned customers under guidance from senior team members Communicate with customers via email, calls, and meetings Unde...

Job Purpose The purpose of the job is to be responsible for building and nurturing strong, long-lasting relationships with high-net-worth clients, providing them with expert financial advice and personalized wealth management solutions. The role requires a deep understanding of financial markets, investment products, and a commitment to delivering exceptional client service. The person will also be responsible for Business Development, Portfolio Performance Analysis, Portfolio Modelling, Portfolio Management and Business Analytics, Financial Analyst, Wealth Management Main Accountabilities Client Acquisition and Relationship Management: Address HNI clients for investment requirements, throug...

Job Summary: We are looking for a dynamic and results-driven General Manager - Sales with 10 years of experience in the Background Verification Industry. The ideal candidate is a high achiever with a proven track record of consistent performance in sales, business development, and client relationship & Operations. This role requires a strategic thinker who can drive revenue growth, expand market presence, and lead sales initiatives in the assigned region. Key Responsibilities: Drive sales and achieve revenue targets by acquiring new clients and expanding business with existing customers. Identify business opportunities, develop strategies to penetrate new markets, and establish strong partne...