5660 Service Delivery Jobs - Page 3

Job Summary The SPE-Policy Servicing role is crucial for managing and optimizing policy servicing processes within the Life and Annuities Insurance domain. The candidate will leverage their expertise in MS Office to enhance efficiency and accuracy in policy management. This hybrid role requires a proactive approach to problem-solving and collaboration with cross-functional teams to ensure seamless operations. Responsibilities Manage and optimize policy servicing processes to ensure efficiency and accuracy in the Life and Annuities Insurance domain. Collaborate with cross-functional teams to streamline operations and improve service delivery. Utilize MS Office tools to create update and maint...

Job Summary Seeking a visionary and strategic leader to join the IT services organization as VP Delivery into the Digital Business Unit. As the leader of this multidisciplinary practice, you will be responsible for driving innovation, leading the development and delivery of cutting-edge solutions, and aligning technology strategies with business goals. You will play a key role in transforming how our clients leverage technology to enhance their digital footprint, optimize operations, and achieve business outcomes Required Skills and Experience: Education: Bachelors or master’s degree in computer science, Information Technology, Engineering, or a related field. Experience : Should have 18+ ye...

Join us for Acquisition Manager, RM and KAM -EBFS Roles at HDFC Bank! We are looking for experienced banking professionals passionate about delivering customer-centric financial solutions. Please find the details below:- To identify prospective new corporates for starting salary relationship, build a pipeline and acquire new quality salary deals. Ensure new corporate salary deals are activated with account sourcing and salary credits and work on increasing our wallet share in such corporate to build deepen and enhance the overall relationship. Roles and Responsibility New Corporate Acquisition New Account Sourcing Relationship Management Business Objectives Service Delivery Resource Manageme...

SUMMARY About The Cllient A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a broad spectrum of critical processes from finance and accounting to human resources, customer service, and supply chain management - enabling clients to enhance efficiency, drive innovation, and achieve business agility on a massive scale. Geo Risk Intel Investigation Ops JDs Summary We want to hire specialists to support investigations...

Ensure smooth delivery of banking services to clients. Manage branch operations and customer experience. Drive process efficiency and compliance. Lead the team to achieve service excellence.

As a Service Head at BlackZone Mobiles, you will play a crucial role in overseeing the daily operations of the service department to ensure excellent service delivery and customer satisfaction. Your responsibilities will include: - Managing team performance to drive productivity and efficiency - Handling budgeting and resource allocation effectively - Implementing IT service management processes to streamline operations - Maintaining high standards of service and continuously improving processes To excel in this role, you should possess the following qualifications: - Strong team leadership and service delivery skills - Experience in budgeting and resource allocation - Proficiency in operati...

As an Application Specialist at Hitachi Energy, you will utilize your strong application technology knowledge and expertise to contribute to various areas within all IT process domains. Your role will involve activities such as solution design, testing, deployment, configuration, development, and users" training. You may also be responsible for configuration governance and master data management to ensure the smooth operation of application customization processes. Key Responsibilities: - Identify, propose, advise, and implement existing IT application technology and solutions/services - Assist in the installation, management, maintenance, and optimization of IT solutions/services - Design a...

Role Overview: As a dedicated professional in this role, your main focus will be on understanding customer requirements and ensuring timely service delivery. Building strong relationships with existing clients to drive repeat business will be a key aspect of your responsibilities. You will also be tasked with managing weighted IRR to foster profitable growth and achieve profit targets for the assigned cluster of locations. Key Responsibilities: - Manage Connectors sales and drive profitable sales growth in alignment with targets. - Take ownership of the Connectors business for the assigned locations/cluster. - Understand and enhance business productivity through effective management. Qualifi...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way, The Community You Will Join As a member of Airbnbs Escalations team, you will own the resolution of high-stakes issues raised directly to the CEO and Executive Team, delivering ?unreasonable hospitality? by balancing urgency, empathy, and fairness This high-visibility role demands extreme ownership?youll dive deep to uncover root causes,...

About The Company Aspire is the leading all-in-one finance operating system for growing businesses We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realise their full potential, Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures To power our solutions, we have partnered with some of the best companies in the world s...

Key Responsibilities: Incident Response & Coordination: Lead the response to IT service disruptions and ensure timely resolution, Coordinate with cross-functional teams to diagnose and resolve incidents, Act as the primary point of contact during major incidents, Process Management: Oversee the incident lifecycle from detection to resolution, Ensure incidents are logged, categorized, prioritized, and tracked accurately, Conduct post-incident reviews and root cause analysis (RCA), Communication & Reporting: Provide regular updates to stakeholders during incidents, Escalate major issues to upper management as needed, Document incident protocols and maintain incident logs, Continuous Improvemen...

About Flora Food Group We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Cant Believe Its Not Butter, Rama, and Violife, together with our local brands and Professional business, Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food Our products are more affordable and more sustainable than their dairy equivalents, About The Position Location: Bengaluru, India Hybrid The purpose of the team is to efficiently manage day...

As a Co-Founder Product / Operations at our fintech startup, your primary responsibility is to spearhead the comprehensive product strategy and operational implementation of an advanced lending platform. Your pivotal role involves shaping the product roadmap, fostering customer adoption, and constructing scalable operational frameworks to facilitate swift expansion. Key Responsibilities: - Establish and lead the product vision, roadmap, and go-to-market strategy in collaboration with technical and business units. - Drive customer research, user journey mapping, and iterative product enhancements to deliver a delightful user interface. - Develop and expand fundamental operational procedures r...

As an Operations Associate for the night shift in the tech-enabled Customer Experience & Outsourcing sector, your role will involve handling inbound/outbound customer calls and messages with professionalism and empathy. You will be responsible for logging interactions accurately in the CRM, meeting individual KPIs, following scripts and SOPs, and participating in training sessions to continuously improve service delivery. Key Responsibilities: - Handle inbound/outbound customer calls and messages with professionalism and empathy during the assigned night shift. - Log interactions accurately in the CRM, update case details, and follow prescribed workflows for issue resolution and escalation. ...

You will be a key partner in the People function, contributing to the significant transformation journey of British Council Professional Services. Your role will involve providing operational and tactical support to HR operations, ensuring value and cost-effectiveness to the organization. By continuously improving operational services, developing policies, and aligning with HR strategy, you will enhance the impact and efficiency of HR for British Council. **Key Responsibilities:** - Drive excellence in service delivery by aligning team members to new ways of working and improving process performance. - Provide operational direction, build expertise within the team, and empower them to lead e...

Deep expertise in Azure AD, Microsoft 365 security controls, identity lifecycle, SSO/MFA, conditional access, and secure email architecture Hands-on with phishing response, DKIM/DMARC, and access governance across hybrid enterprise environments Strategic Leadership: Lead global shared services initiatives across Microsoft 365, IAM, and Email Security domains. Define and implement service delivery models , SLAs, and KPIs. Collaborate with business units, IT teams, and security stakeholders to align services with enterprise goals. Technical Oversight: Architect and deploy Microsoft 365 solutions including Exchange Online, Teams, SharePoint, and OneDrive 1.Manage a nd optimize IAM systems inclu...

We are looking forward to hireContent Translation Professionals in the following areas : Position Overview Seeking an experienced program manager to establish and lead our translation services capability. This strategic role requires deep domain expertise in translation and localization services, with focus on AI-driven solutions and scalable service delivery. Key Responsibilities Program Leadership Lead client engagements as primary point of contact for translation services Manage complex multi-language projects ensuring on-time, quality delivery Drive program governance, vendor relationships, and stakeholder management AI & Technology Integration Develop AI-driven translation strategies in...

What You'll Do: Collaborate with DEPT stakeholders to understand upcoming projects and operational needs to ensure project deliverables are aligned with the business objectives Develop resource plans based on project requirements, timelines, and strategic objectives Assess the current and future capacity of resources, including human resources, equipment, and GCC facilities Identify potential resource constraints and work with relevant teams to address capacity issues Onboarding Allocate resources effectively based on project priorities, timelines, and strategic goals Consider the skills, expertise, and availability of individuals when assigning personnel to projects Ensure that DEPT stakeho...

Life Unlimited At Smith+Nephew. We design and Manufacture technology that takes the limits off living. This role is responsible for Finance operations role in Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS Centre as described in the S&N Finance Accounts Payable (AP) taxonomy and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements. What will you be doing? Management of the AP end to end processes and responsibility for all associated reporting and analysis Performs 3-way/2-way matching and data entry of Direct/Indirect supplier i...

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and ...

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8)...

Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and c...

Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and c...

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receive...

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8)...