9582 Service Delivery Jobs - Page 4

Crew Captain Role Overview: As a Captain within Swiggy s premium personal assistance service - CREW - you will manage end-to-end fulfillment of specific client requirements related to your allocated vertical/ service area. Each desk caters to a specialized lifestyle need, and you ll be responsible for ensuring seamless delivery, thoughtful planning, and vendor coordination. This is a customer-facing role with a focus on high ownership, creativity, and operational excellence. You ll act as the single point of contact for the assigned category of service, from request intake to final execution. Key Responsibilities: Handle user requests from intake to fulfillment within your assigned service d...

Your Job As an Accounts Payable Helpdesk Analyst , you will play a key role in providing high-quality support to both internal and external stakeholders by managing and resolving queries related to Accounts Payable operations. You will be responsible for ensuring timely, accurate, and customer-focused responses to inquiries concerning invoices, payments, and vendor master data (VMD). This role requires a strong grasp of Procure-to-Pay (PTP) processes, excellent communication skills, and the ability to work effectively within a global shared services environment. Our Team You will be part of the Global Finance & Procurement team based in KCC Bangalore , supporting the Accounts Payable (AP) op...

At Red Hat, were passionate about delivering an exceptional associate experience. The People Coordinator plays a key role in supporting global HR functions and shared service delivery across regions and business areas. As part of the AI and Automation ecosystem, youll help associates navigate HR processes using AI tools designed to simplify work, minimize risk, and enhance productivity. As a People Coordinator Supporting the EMEA team, you will apply good judgment and work with minimal supervision to provide comprehensive, timely, and human-centered HR customer support. You'll resolve moderately complex issues for associates on various topics throughout the employment lifecycle. From onboard...

About the Job: The Technical Support Engineer manages and resolves a wide range of moderately complex technical and customer service issues. The role involves working closely with team members to deliver solutions and upskilling new hires on standardised tools and resources. This position requires the ability to assess and deviate from accepted practices when necessary to solve problems. Increased responsibility for documentation and service delivery, along with exposure to cross-functional activities, supports skill and career development. What will you do: Provide technical assistance via service requests and live chat for students using Red Hat Online Learning. Assist students with unders...

This Position reports to : IS Manager Your role and responsibilities : We are seeking a talented professional to join our team as a Business Analyst. In this pivotal role, you will bridge the gap between technical and business environments, leveraging data analytics to enhance our information security services. Your insights will drive decisions on new and improved Information Systems (IS) solutions, fueling continuous service improvement and business impact. You will be mainly accountable for: Gathering and analyzing data to evaluate the effectiveness of information security measures, providing regular reports to stakeholders to keep them informed. Drawing conclusions from Security, Risk & ...

Roles and Responsibility Coordinate and implement quality control processes to ensure high standards of service delivery. Develop and maintain quality metrics and reports to track performance and identify areas for improvement. Collaborate with teams to resolve customer complaints and concerns in a timely and professional manner. Conduct regular audits and assessments to ensure compliance with quality standards. Provide training and coaching to team members on quality procedures and best practices. Analyze data and trends to identify opportunities for process improvements. Job Requirements Proven experience in quality assurance or a related field, with at least 2 years of experience. Excelle...

Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and implement changes to enhance the overall customer experience. Collaborate with other teams to resolve complex issues and improve overall operations. Train and coach new hires to ensure they meet performance expectations. Monitor and report on key performance indicators to identify areas for improvement. Job Requirements Proven experience as a Team Leader or similar role in a customer-facing environment. Strong knowledge of customer service principles a...

Roles and Responsibility Manage and oversee daily operations to ensure high-quality service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Build and maintain strong relationships with clients and stakeholders. Monitor and report on key performance indicators to optimize results. Job Requirements Proven experience in client servicing, focusing on customer relationship management. Strong understanding of IT enabled services and BPO operations. Excellent communication, interpersonal, and problem-solving ...

Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement effective strategies to improve customer satisfaction and loyalty. Analyze customer feedback and provide insights to enhance the overall customer experience. Collaborate with cross-functional teams to resolve complex customer issues and improve process efficiency. Coach and train team members to enhance their skills and performance. Monitor and report on key performance indicators to identify areas for improvement. Job Requirements Minimum 2 years of experience in customer service, preferably in a team lead or supervisory role. Strong knowled...

Roles and Responsibility Lead and manage a team of customer support representatives to achieve high levels of customer satisfaction. Develop and implement effective training programs to enhance team performance and productivity. Monitor and analyze customer feedback to identify areas for improvement and implement changes. Collaborate with other departments to ensure seamless service delivery and resolve customer complaints. Coach and mentor team members to improve their communication and problem-solving skills. Analyze team metrics and provide insights to management on trends and areas for improvement. Job Requirements Proven experience as a Team Leader or similar role in a customer-facing e...

Looking for a skilled Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2-5 years of experience and a strong background in customer service, with excellent communication and leadership skills. Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and implement changes to enhance the overall customer experience. Collaborate with other teams to resolve complex issues and improve overall performance. Train and coach team members to enhance their skills and knowledge. Monitor and...

We are looking for a highly skilled and experienced Team Leader to join our Operations team in Bengaluru. The ideal candidate will have 2 to 7 years of experience in a similar role, with a strong background in customer service and team management. Roles and Responsibility Manage and supervise a team of customer support representatives to ensure high-quality service delivery. Develop and implement process improvements to increase efficiency and productivity. Analyze customer feedback and implement changes to enhance the overall customer experience. Collaborate with other teams to resolve complex issues and improve overall performance. Train and coach team members to enhance their skills and k...

We are looking for a skilled Beauty Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the beauty therapy field and be able to provide excellent services to our guests. Roles and Responsibility Provide high-quality beauty therapy treatments, including massages, facials, and other relaxation techniques. Maintain a clean and organized workspace, ensuring all areas are sanitized and tidy. Develop and implement effective treatment plans tailored to individual guest needs. Collaborate with other team members to ensure seamless service delivery. Stay updated with the latest beauty therapy trends and technologies. Ensure all treatments are perf...

We are looking for a skilled Massage Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the field and be able to provide excellent massage services to our guests. Roles and Responsibility Provide high-quality massage therapy sessions to guests. Maintain a clean and safe environment for massages. Develop and implement effective massage techniques to meet guest needs. Collaborate with other staff members to ensure seamless service delivery. Stay updated with industry trends and developments in massage therapy. Participate in ongoing training and education to enhance skills and knowledge. Job Requirements Minimum 2 years of experience in ma...

We are looking for a skilled Pastry Chef to join our team at INDUS Cruise Line, with 5-8 years of experience in the culinary industry. Roles and Responsibility Prepare and cook high-quality pastries, desserts, and other sweet treats for guests. Develop and implement new dessert menus and recipes to enhance the dining experience. Manage inventory of ingredients and supplies, ensuring minimal waste and optimal freshness. Collaborate with other chefs and kitchen staff to ensure seamless service delivery. Maintain a clean and organized kitchen environment, adhering to health and safety standards. Provide exceptional customer service, responding to guest requests and resolving issues promptly. Jo...

We are looking for a skilled Beauty Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the beauty therapy field and be able to provide excellent services to our guests. Roles and Responsibility Provide high-quality beauty therapy treatments, including facials, massages, and other relaxation techniques. Maintain a clean and organized workspace, ensuring all areas are sanitized and tidy. Develop and implement effective treatment plans tailored to individual guest needs. Collaborate with other team members to ensure seamless service delivery. Stay updated with the latest beauty therapy trends and technologies. Ensure all treatments are perf...

We are looking for a highly skilled and experienced culinary professional to join our team at INDUS Cruise Line, with 1-4 years of experience in the culinary industry. Roles and Responsibility Assist in planning and preparing menus for various events and functions. Develop and maintain high standards of food quality and presentation. Collaborate with other departments to ensure seamless service delivery. Conduct menu costing and inventory management. Ensure compliance with health and safety regulations. Maintain a clean and organized kitchen environment. Job Requirements Proven experience in a similar role within the culinary industry. Strong knowledge of food preparation and cooking techniq...

We are looking for a skilled Hairdresser to join our team on INDUS Cruise Line, with 2-5 years of experience in the industry. Roles and Responsibility Provide excellent hair care services to clients, including cutting, coloring, and styling. Develop and maintain knowledge of current hair trends and techniques. Collaborate with other team members to ensure seamless service delivery. Maintain a clean and organized workspace, adhering to health and safety standards. Build strong relationships with clients, understanding their needs and preferences. Stay updated with industry developments and advancements in hair care technology. Job Requirements Proven experience as a Hairdresser with a strong ...

We are looking for a skilled Beauty Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the beauty therapy field and be able to provide excellent services to our guests. Roles and Responsibility Provide high-quality beauty therapy treatments, including facials, massages, and other relaxation techniques. Maintain a clean and organized workspace, ensuring all areas are sanitized and tidy. Develop and implement effective treatment plans tailored to individual guest needs. Collaborate with other team members to ensure seamless service delivery. Stay updated with the latest beauty therapy trends and technologies. Ensure all services are delive...

We are looking for a skilled Hairdresser to join our team on INDUS Cruise Line, with 2-5 years of experience in the industry. The ideal candidate will have a passion for delivering exceptional hair care services and a strong background in hairstyling. Roles and Responsibility Provide expert hair care services, including cutting, coloring, and styling. Develop and maintain knowledge of current trends and techniques in hairstyling. Collaborate with other team members to ensure seamless service delivery. Maintain a clean and organized workspace, adhering to health and safety standards. Stay updated with product knowledge and recommend suitable products to clients. Participate in ongoing educati...

We are looking for a skilled Beauty Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the beauty therapy field and be able to provide excellent services to our guests. Roles and Responsibility Provide high-quality beauty therapy treatments, including massages, facials, and other relaxation techniques. Maintain a clean and organized workspace, ensuring all equipment is sanitized and sterilized. Develop and implement effective treatment plans tailored to individual guest needs. Collaborate with other team members to ensure seamless service delivery. Stay updated with the latest beauty therapy trends and technologies. Ensure all treatments...

We are looking for a skilled Massage Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the field and be able to provide excellent massage services to our guests. Roles and Responsibility Provide high-quality massage therapy sessions to guests. Maintain a clean and safe environment for massages. Develop and implement effective massage techniques to meet guest needs. Collaborate with other staff members to ensure seamless service delivery. Stay updated with industry trends and developments in massage therapy. Participate in ongoing training and education to enhance skills and knowledge. Job Requirements Minimum 2 years of experience in ma...

We are looking for a skilled Beauty Therapist to join our team on INDUS Cruise Line. The ideal candidate will have 2-5 years of experience in the beauty therapy field and a passion for delivering exceptional customer service. Roles and Responsibility Provide high-quality beauty therapy treatments, including massages, facials, and body treatments. Develop and maintain knowledge of new beauty products and therapies. Collaborate with other team members to ensure seamless service delivery. Maintain a clean and organized workspace, adhering to health and safety standards. Build strong relationships with customers, understanding their needs and preferences. Stay updated with industry trends and de...

Position Overview: Boeing India Defense Private Limited team is currently looking for an Associate Training Device Technician to join their team at INS Rajali, Arakkonam, India. This team seeks a highly-skilled and motivated individual. This is an individual contributor position in a growing global organization. The individual will partner with internal stakeholders and external suppliers to expand our service delivery model while ensuring service delivery excellence to all business partners. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements that span multiple time zones and may require travel...

Job Summary: The Banking Workforce Team Member will be responsible for managing and supporting workforce operations for banking processes within the BPS unit. The role involves workforce planning, scheduling, real-time monitoring, and performance tracking to ensure optimum resource utilization and service delivery. Key Responsibilities: Assist in forecasting, capacity planning, and scheduling for banking voice and non-voice operations. Monitor real-time staffing levels and ensure alignment with service level agreements (SLAs). Track absenteeism, shrinkage, and adherence metrics to maintain process efficiency. Prepare and update daily/weekly/monthly workforce reports and dashboards. Coordinat...