5660 Service Delivery Jobs - Page 4

About the Role: We are seeking a detail-oriented and proactive Operations professional to join our team. The role involves managing day-to-day operational activities, supporting process improvements, and collaborating across departments to ensure smooth business execution. The ideal candidate should have strong analytical, communication, and problem-solving skills with a keen interest in driving operational efficiency. Key Responsibilities: Oversee and manage daily operations to ensure efficiency and accuracy in workflows. Coordinate with internal teams (sales, product, customer service, etc.) to streamline processes and resolve issues. Monitor and analyze operational metrics to identify gap...

Provide advanced support to end-users for laptop-related issues, including hardware and software troubleshooting. Resolve issues related to Windows operating systems, Office 365 applications, SharePoint, file servers, and printers. Handle service desk tickets efficiently, ensuring timely resolution and excellent customer service. Communicate effectively with end-users to understand their issues and provide clear and concise guidance. Maintain detailed documentation of support activities, resolutions, and updates to the knowledge base. Work closely with other IT team members and departments to resolve complex issues and improve overall service delivery. Provide guidance and training to end-us...

Client Service Delivery -Manager Location: South Delhi, India Work Type: Full-time HR Contact: nistha.malhotra@careerlauncher.com About Us Career Launcher Media (CL Media) is the institutional outreach arm of CL Educate Ltd , connecting higher education institutions with over 80,000+ students across India. Through four verticals Digital Marketing, Print Solutions, Outreach, and Events —we help educational institutions build their brand and connect with targeted student audiences nationwide. Key Responsibilities Lead a team of client service delivery managers to ensure successful campaign execution and client satisfaction. Manage onboarding of private universities and colleges, ensuring seaml...

About The Role : Job TitleTechnical Information Security Officer, AVP LocationPune, India Role Description Articulate and define the main purpose of the position, addressing the question Why does it exist? It is important to use reflective and action verbs to outline the main position and reason of being of theposition, state the framework or limits within which the position is set, and include the permanent objectives or end-result of the position Provide an overview of the key result areas of the position Overall Responsibility The TISO acts based on the direction of and the tasks assigned by the Divisional TISO. The TISO is typically assigned a set of application software assets and assoc...

About The Role : Job TitleAssociate, Team Manager Operations Global Reporting & Performance Measurement LocationPune, India Role Description The Associate/Team Manager Operations is typically responsible for the calculation, analysis and reporting of monthly performance attributions, in coordination with portfolio management and other reporting recipients. Performing calculations of performance metrics, and if required, explaining the findings and underlying methodology to Relationship Managers and institutional clients. Responsible for defining procedures and operating processes in line with regulatory/ industry/functional specifications, striving to continuously improve these processes. Me...

About The Role : Job TitleProject and Change Lead LocationMumbai, India Corporate TitleAVP Role Description You will be joining the Corporate Bank Relationship & Transaction Management (RTM) Projects & Processes team. The Projects and Processes team is a newly formed global function which will be responsible for driving transformation, continuous improvement, risk remediation and talent and knowledge management across RTM. You will work with Management across Corporate Bank and partners to address top priorities by driving collaborative thinking and strategic change. Together with the project teams, you will lead and execute high impact initiatives, in partnership with stakeholders globally....

About The Role : Job TitleProject & Change Lead, AVP LocationMumbai, India Role Description You will be joining the Corporate Bank Relationship & Transaction Management (RTM) Projects & Processes team. The Projects and Processes team is a newly formed global function which will be responsible for driving transformation, continuous improvement, risk remediation and talent and knowledge management across RTM. You will work with Management across Corporate Bank and partners to address top priorities by driving collaborative thinking and strategic change. Together with the project teams, you will lead and execute high impact initiatives, in partnership with stakeholders globally. What well offer...

About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleOperation Analyst, NCT LocationJaipur, India Role Description This role has the accountability to support the delivery of the Global Procurement and Travel Operations vision and strategy for Procurement to Pay processes for countries on dbBuyer platform. This role is responsible for work-streams performance outcomes within their assigned region/client group. Candidate requires strong collaboration skills and dedication and initiative as candidate is required to work closely with the Global Procurement teams and other regional operations leads across DB. Preference that candidate has experience with SAP/S4HANA ERP...

About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleOperations Analyst, NCT LocationJaipur, India Role Description This role has the accountability to support the delivery of the Global Procurement and Travel Operations vision and strategy for Procurement to Pay processes for countries on dbBuyer platform. This role is responsible for work-streams performance outcomes within their assigned region/client group. You should requires strong collaboration skills and dedication and initiative as you required to work closely with the Global Procurement teams and other regional operations leads across DB. Preference that you had experience with SAP/S4HANA ERP & ARIBA modu...

Position: Assistant Vice President - Center IT & Dialer Operations Location: Dadar, Mumbai Work Mode: Work from Office Experience: 15-20 years Role Overview We are looking for an experienced professional to lead the IT and Dialer Management function for our call center operations. The ideal candidate will be responsible for end-to-end setup, configuration, and management of call center technology infrastructure, ensuring seamless operations, compliance, and performance optimization. Key Responsibilities 1. Call Center Setup & Infrastructure Management Lead the planning and execution of new call center setup, including IT infrastructure, network, and telephony systems. Evaluate and deploy dia...

• Internal and External Vendor management Monitor and ensure SLAs are met, issues escalated and prioritized. Monitor and feedback on the effectiveness of services provided by both internal and external vendor meeting business needs. Establish Service Improvement and Analytics Contract Management • IT Incident, Problem and Change Management (Business Applications) Manage and communicate with key holders on daily business application operational support Identify operational gaps and drive to ensure closure, both internally and externally Engage with Delivery teams to manage cross-functional portfolio of quality activities initiatives, service demands, and to share knowledg • Manage IT Services...

Experience: 4 to 5 Years in Facility Management or Manpower industry Industry/Experience Specification: Candidate from Facility Management or Manpower industry preferred Job Role: As an Area Field Specialist, you would be required to manage daily site operations and ensure seamless manpower deployment. This role involves monitoring attendance, coordinating staff, and maintaining client satisfaction. Candidates with 4 to 5 years of experience in IFMS or manpower industries are ideal. The Field Officer will oversee site-level operations, train staff, and ensure compliance with service standards. This role requires regular site visits and client coordination to meet operational goals. Job Descr...

Branch Locations - Bandra & Cadel Road Interview Venue - IndusInd Bank Ltd, Mamta House 231, S.V. Road, Bandra West, Mumbai - 400050 IndusInd Bank Ltd., Shop No.1&4, Mond Dier Bldg., Cadel Road, Near Shivaji Park, Dadar West, Mumbai-400028. Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. O...

Department GPS Service Excellence Centre Reports To Client Support Senior Manager Level 4 About your team Within GPS Distribution Service and Support, the Service Excellence Centre is a multi-channel department that consists of three main functions; Client Support, Client Enablement and Change and Governance. We promote a culture of inclusion, collaboration, empowerment and delivery. The Client Support function works with new and existing clients, internal Stakeholders and third parties to deliver scalable service and support that is consistently of the highest quality, utilising industry best practice. The Client Enablement functions primary focus is to produce reporting for clients, intern...

Channel Sales Operations Associate will be responsible for providing remote sales operations support forthe BMC Sales Ecosystem across all regions around the globe. Supporting a variety of channel partner types including distributors, value-added resellers, Marketzone and GOSI partners. Main responsibilities will include managing to close all Partner agreement requests, updating SFDC and back-office systems to ensure BMC Partners can transact successfully with BMC and engage with the BMC partner program benefits. The objectives for this role will be to ensure high quality service delivery, improve transaction velocity, and drive automation and optimization in day-to-day work. Here is how, th...

Interview Location - IndusInd Bank Limited, Ground Floor, Coral Square, Vijay Garden Naka, Ghodbunder Road, Thane West-400607 Timing - 10 AM to 3:30 PM Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description S...

Servicing of Customers and Sales Function also. Responsibilities: Sales: Business Development: Identify and develop new business opportunities within your assigned territory. Conduct market research and identify potential customers. Build and maintain strong relationships with existing and potential customers. Prepare and deliver sales presentations and product demonstrations. Negotiate contracts and close sales deals effectively. Achieve sales targets and quotas. Customer Relationship Management: Understand customer needs and provide tailored solutions. Build long-term customer relationships through excellent service and communication. Address customer inquiries and concerns promptly and pr...

Role Description About the Job Job Description: Manager - GTM Planning As GTM Planning in our Connected Sales & Marketing function, you will get the opportunity to drive strategic go-to-market planning initiatives that enable our firm to effectively reach clients and maximize market opportunities. Working within our GTM Operations team, you'll collaborate with cross-functional stakeholders to develop, implement, and optimize planning processes that support the firm's growth objectives and ensure alignment between sales, marketing, and service delivery teams. From day one, you'll be empowered by our collaborative and excellence-focused culture to make meaningful contributions to the firm's go...

Role Description Develop an understanding of the Grant Thornton audit approach, methodology and tools. Demonstrate working knowledge of auditing and aptitude for technical accounting. Execute components of audit under remote service delivery model in an effective and efficient manner. Attend professional development and audit training sessions on a regular basis. Demonstrate flexibility and agility in serving clients. Understand and adapt to the Grant Thornton corporate culture. Skills Analytical, technical and accountings skills. Advanced skills in Microsoft Office tools Project Management: Explain own work and identify the pending or open items Basic written and oral communications: Abilit...

Summary: The Senior Authorization/Pre-Estimate Collection Agent is responsible for securing required authorizations and pre-estimates for healthcare services prior to service delivery and ensuring the collection of patient financial responsibilities related to those pre-estimates. This role requires in-depth knowledge of insurance verification, authorization processes, pre-estimate calculation, and patient communication strategies. The Senior Agent handles complex cases, provides guidance to junior team members, and plays a key role in optimizing upfront collections and minimizing denials. Essential Duties and Responsibilities: Authorization Management: Verify patient insurance coverage and ...

Roles & Responsibilities: Manage daily routine operations to ensure smooth service delivery. Maintain and update employee rosters, manage leave schedules, and ensure adequate staffing. Solve day-to-day operational challenges and escalate issues as needed. Monitor team and individual performance; identify gaps and support performance improvement. Analyze turnaround time (TAT), delivery accuracy, and other KPIs; maintain updated benchmarks. Coordinate with internal teams such as Product, Tech, and Quality to ensure seamless execution. Generate and share regular performance and compliance reports with relevant stakeholders. Drive continuous process improvements and implement process for better ...

We are looking for a reliable and responsible Delivery Boy to join our team. The ideal candidate will ensure timely and accurate delivery of products to customers while providing excellent customer service and maintaining professionalism at all times. Responsibilities: Pick up products from the designated location in a timely manner. Ensure the accurate checking and loading of products for delivery. Plan and follow the most efficient delivery routes. Deliver products to customers at the specified addresses within the given timeframes. Handle products with care to prevent damage during transit. Collect payments from customers if required and handle transactions accurately. Provide excellent c...

Provide facilitation to projects and manage continued sustenance to QMS Conduct SQA reviews and ensure process compliance in projects Conduct QMS trainings Collect and report metrics data from projects Review / write assigned processes / CRs Participate in senior management review of projects Participate in innovation program as Innovation facilitators for delivery and enabling function Participate in conducting ideation session Mentor PMs to in identifying risks,- data analysis, innovations etc Conduct QMS trainings Collect and report metrics data from projects Review / write assigned processes / CRs Ensure an environment of Zero surprises by identifying risks while conducting reviews and h...

1. Responsible for managing all aspects of the facility management service delivery system; primarily Operations in this capacity, the Property Manager is accountable for the achievement of the Management Team. 2. To ensure that Facility Management staff provides timely reports to the management and adhere to agreed SLA & KPI. 3. To ensure all reports, checklist, statutory compliance are adhered at all times. 4. Candidate must be soft spoken, good communication skill, pleasant personality, computer savvy 5. Min 2 years of multiple Sites Management and the Candidate must have his own conveyance.

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8)...