13309 Service Delivery Jobs - Page 2

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Microsoft Power Platform Infrastructure Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will engage in the development of custom software solutions that involve designing, coding, and enhancing various components across systems or applications. ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applic...

About The Role Skill required: Risk & Compliance - Program Project Management Designation: Risk and Compliance Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans.Discipline and management...

About The Role Skill required: Employee Services - Analysis and Reporting Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We are backfilling attrition for CL13 and same mail is attached.We are backfilling attrition for CL13 and same mail is attached.We are backfilling attrition for CL13 and same mail is attached. What are we looking for? We are backfilling attrition for CL13 and same mail is attached.We are backfilling attrition for CL13 and same mail is attached. Roles and Responsibilities: We are backfilling attrition for CL13 and same mail is attached. Qualification Any Graduation

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Environment Health and Safety Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems...

About The Role Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safegu...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration, training programs, and wellness initiatives. The goal is to enhance employee satisfaction, productivity, and overall well-being.Manage the labor laws. This encompasses interchanges between an employer and an empl...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Oracle Procedural Language Extensions to SQL (PLSQL) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to trouble...

About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Program Project Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leverag...

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 3 to 5 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safegua...

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst ...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Project Program & Portfolio Governance, CSS3 Good to have skills : Node.JS Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless operations, addressing a...

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Specialist Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 7 to 11 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst saf...

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Associate Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 1 to 3 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeg...

Role Overview We are looking for a dynamic, customer-centric Executive to join our team. This role requires flexibility, a positive attitude, and willingness to learn - as the Executive will handle client coordination, marketing/sales, operations, and general service delivery across departments. Key Responsibilities Customer-centric approach Client & email handling Follow-ups and client calls Marketing & Sales Business Development Vendor coordination Administrative tasks Problem-solving Important Note: Flexible and adaptable to take on any task or responsibility as required, supporting both business and personal growth & development.

About Rentokil PCI About the Role: The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required. Keeps customers informed about the progress of their complaints and provides timely answers and solutions. Analyzes complaint...

IT Operations & Asset Management: Module Configuration & Development: Customize ITSM, ITAM, and ITOM modules for organizational needs CMDB Migration: Plan & execute CMDB migrations as required Business Flow Development: Create and streamline ITSM and related module workflows Integration with Monitoring Tools: Connect ITSM with monitoring tools for timely incident response Metric Definition: Implement metrics for performance measurement Auto Ticketing & Event Correlation: Automate incident reporting & problem resolution Anomaly Detection: Develop mechanisms to identify security threats Service Management & Catalog: Service Definition: Document IT services comprehensively Categorization: Organ...

Role Summary: We are seeking an experienced ServiceNow Developer with deep expertise in ITSM, CMDB, CSDM, and Service Mapping. In this role, you will design, configure, and maintain ServiceNow solutions that enhance IT service delivery, improve data governance, and enable effective service mapping across the enterprise. You will work closely with architects, business analysts, and stakeholders to implement scalable, maintainable, and upgrade-safe ServiceNow solutions. What will your role look like: Develop and configure ServiceNow solutions focusing on ITSM, CMDB, CSDM, and Service Mapping Customize workflows, business rules, client scripts, UI actions, UI policies, and Service Portal compon...

About The Role : Job Summary We are seeking a skilled ServiceNow Application Developer with strong expertise in HR Service Delivery (HRSD) and IT Service Management (ITSM). In this role, you will design, develop, configure, and enhance ServiceNow applications to support enterprise HR and IT processes. You will work across the full application development lifecyclerequirements gathering, solution design, scripting, configuration, testing, deployment, and ongoing support. --- Key Responsibilities ServiceNow HRSD & ITSM Development Design and develop solutions across HRSD modules including Case Management, Employee Center, HR Services, Lifecycle Events, and Integrations. Build and enhance ITSM ...

Position Overview : The Sales Coach will play a pivotal role in developing and enhancing the sales skills of our Omni Channel contact centre agents. This individual will deliver coaching, training, and performance improvement initiatives to ensure that agents are meeting and exceeding sales targets while maintaining high standards of customer service. The Sales Coach will work closely with the leadership team to identify opportunities for improvement and implement strategies to optimize sales effectiveness and team performance. Key Responsibilities : Coaching and Development : Provide one-on-one and group coaching sessions to sales agents, focusing on improving sales techniques, product know...

About The Role Capgemini is seeking a director level executive to driving business impact and securing the strategic goals and objectives for key clients of Capgemini Business Services. Primary Skills Our Ideal Candidate Key accountabilities and responsibilities include: ?¢ Service Delivery management ?¢ P&L accountability ?¢ Manage People and performance ?¢ Client satisfaction ?¢ Client relationship (at a Delivery level) ?¢ Account business planning and strategy (E2 and above) ?¢ Financial performance (Contribution Margin) ?¢ Transformation & Industrialised Innovation ?¢ Supporting Growth ?¢ Contract Compliance ?¢ Acts as a single point of contact for the client organization in troubleshoot...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you??d like, where you??ll be supported and inspired by?a collaborative community of colleagues around the world, and where you??ll be able to reimagine what??s possible. Join us and help the world??s leading organizations?unlock the value of technology and build a more sustainable, more inclusive world. Your role Certified in Japanese (JLPT N1/N2/N3) with strong English bilingual communication skills. 6 months to 9 years in bilingual roles; freshers with Japanese language certification are welcome. Familiarity with IT infrastructure (Servers, Networks, Cloud), OS (Windows/Linux), and tool...

We are looking for a highly skilled and experienced Consultant to join our team at Accenture Solutions Pvt Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with expertise in retail consulting. Roles and Responsibility Collaborate with cross-functional teams to deliver high-quality solutions to clients. Analyze business problems and develop effective solutions using industry best practices. Conduct workshops and training sessions to educate clients on new technologies and processes. Develop and maintain client relationships to ensure satisfaction and loyalty. Stay up-to-date with industry trends and emerging technologies to improve service delivery. Identify...

Position Summary The Sr Executive Facilities will oversee daily facility operations, ensuring smooth functioning of workplace services and a comfortable environment for all employees This role includes responsibility for ID card printing/issuance, seating allocation and planning, vendor coordination, maintenance oversight, and supporting all facility-related requirements The candidate should have strong administrative skills, problem-solving ability, and flexibility to work in rotational or extended shifts as per business needs Key Responsibilities: Facility Operations & Administration Manage day-to-day facility activities to ensure seamless office operations. Oversee housekeeping, cafeteria...

Job Requirements This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:Extraordinaire Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally with our internal and external customers.KPI??s are STR, CES, FCR, and efficiency. Satisfaction Management Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys. Metric - NPS/Transactional Survey Customer Relation...