Senior Technical Project Manager

Job Summary:

Experienced Technical Project Manager/Scrum Master to lead and deliver strategic IT initiatives supporting Quality functions; specifically running a subset of workstreams within the eQMS program. This role partners with business stakeholders and cross-functional IT teams to deliver and support business systems and applications, driving process improvements and operational efficiency. The individual will manage multiple workstream teams, facilitate Agile practices, and ensure compliance and quality throughout the software development lifecycle.

Responsibilities:

• Lead scrum teams operating in DevOps and Agile/Scrum models to deliver IT solutions.
• Facilitate daily scrums, sprint planning, backlog management, and iterative delivery focused on Minimal Viable Product (MVP).
• Ensure Agile/Scrum concepts and principles are adhered to, acting as a voice of reason and authority.
• Capture team metrics, track progress, and drive continuous improvement.
• Collaborate with business partners to define scope, business cases, and prioritize sprint scope.
• Manage all stages of software implementation: planning, requirements/user stories, analysis, design, testing, rollout, and ongoing support.
• Supports and strengthens technical knowledge base across the Salesforce program
• Escalate issues and risks as they arise, providing transparency to management and business partners.
• Ensure compliance documentation is complete, and systems meet regulatory requirements.
• Manage communications among technical staff, vendors, and internal partners.
• Develop and manage schedules and performance standards for scrum teams.
• Advocate for simplification and innovative uses of IT to provide competitive advantage.
• Deliver regular updates to IT and business management regarding progress and execution status.

Experience:

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
• 7+ years of experience in IT project management, software development, or related roles.
• Demonstrated experience leading Agile/Scrum teams and delivering IT solutions in regulated environments.
• Strong technical competencies, leadership skills, and personal accountability.
• Experience with Salesforce implementation projects or Salesforce technical experience
• Experience with Agile tools (e.g., Jira) and methodologies (Agile, Waterfall). Additionally familiar with quality assurance and documentation practices within software development.
• Proven ability to collaborate across globally distributed, cross-functional teams.
• Strong verbal and written communication skills.
• Experience managing people, IT projects, and vendor relationships.
• Understanding of software development lifecycle, compliance, and quality assurance.

Preferred Skills:

• Scrum Master certification (CSM) preferred.
• PMP certification preferred.
• Experience in medical device, life sciences, or highly regulated industries.
• Experience with cloud-based applications and IT contract management.
• Experience with Salesforce platform