Senior Technical Program Manager – AI Programs & Enablement

What You'll Do

Avalara is an AI-first company. We expect every engineer, manager, and leader to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, decision-making, and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool.

Join Avalara's Agile Enablement Team as a Senior Technical Program Manager (TPM) and lead the future of AI adoption across R&D.

You will evaluate, piloting, and scaling the implementation of modern AI technologies across our organization. Your deep technical expertise, hands-on experience with enterprise-level AI integration, will empower you to influence strategic direction and foster cross-functional alignment.

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You'll report to the Senior Director of Technical Program Management

What Your Responsibilities Will Be

• Improve end-to-end programs focused on evaluating and integrating new AI tools within Avalara's R&D ecosystem.
• Collaborate with Engineering, Product, and Architecture leaders to implement AI use cases that improve execution and SDLC outcomes.
• Translate technical AI concepts into growth narratives for senior and executive partners.
• Create and lead cross functional program plans that balance speed of innovation with risk management and compliance.
• Partner with Agile Coaches, TPMs, and Scrum Leads to embed responsible AI usage into Agile practices (e.g., backlog refinement, documentation, release planning).
• Ensure portfolio-level visibility, transparency, and reporting for all AI-related programs.
• Champion a metrics-driven approach to measure and communicate the impact of AI initiatives across teams and products.

What You’ll Need To Be Successful

Required Qualifications

• 8+ years in technical program management or Agile delivery leadership roles, within SaaS or cloud-based environments.
• Demonstrated experience

  evaluating and operationalizing AI tools

  (e.g., Cursor, Lovable, and Windsurf)
• Experience with Agile frameworks (Scrum, Kanban, SAFe), and modern SDLC practices.
• Track record managing cross-functional programs at scale with complex stakeholder environment.
• Proficiency in Jira, Confluence, and program tracking/reporting tools.
• Bachelor's degree in Computer Science, Engineering, or equivalent technical field.

Qualifications

• Experience leading AI or machine learning programs, especially those involving developer tooling or workflow optimization.
• Familiarity with AI-enabled features in Agile tools (e.g., Atlassian Intelligence, Miro AI).
• SAFe Certification or other Agile leadership credentials.
• Prior experience supporting enterprise-wide transformation or improvement plans.

How We’ll Take Care Of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.