534 Piloting Jobs

At Alien Hours, we don't just create ads; we build visual experiences that land in the cultural zeitgeist. We specialize in high-concept campaigns, brand-defining films, and motion graphics that blur the line between advertising and art. We're seeking a visionary Senior Motion Designer who has not only mastered their craft but can also pilot a team of talented creatives into uncharted territories. If you’ve led a team in the fast-paced world of advertising and your reel is a versatile collection of stories told through motion, you might be the alien we're looking for. Your Mission (The Role): You will be a dual-threat creative force: a hands-on master of motion and a strategic leader for our design team. You will be responsible for conceiving, pitching, and executing groundbreaking motion graphic projects from concept to final delivery. You will guide and inspire a team of designers, ensuring the work is not only visually stunning but also strategically sound and delivered flawlessly. Key Responsibilities: Creative Leadership & Vision: Lead the creative direction on motion projects, from initial mood boards and style frames to final animation. Provide clear, inspiring creative feedback to the team. Team Mentorship & Management: Directly lead, mentor, and manage a team of motion designers and animators. Foster a collaborative, innovative, and high-performing team environment. Project Piloting: Oversee multiple projects simultaneously, ensuring they are delivered on time, on budget, and to the exceptionally high standard our clients expect. Hands-On Creation: Remain deeply hands-on. You will be expected to personally design and animate on key projects, especially high-profile brand films and campaign launches. Client & Agency Collaboration: Work closely with Creative Directors, Art Directors, and clients to understand vision, present concepts, and articulate the rationale behind creative decisions. Technical Excellence & Innovation: Push the technical and creative boundaries of motion design. Explore and integrate new techniques, software, and technologies to keep Alien Hours at the forefront of the industry. Versatility: Seamlessly switch between diverse styles and project types, from sleek commercial advertising and explosive title sequences to thoughtful documentary graphics and experimental art pieces. What You Bring (Qualifications): 4+ years of professional motion design experience, with a significant portion spent in a creative or advertising agency environment. Proven experience leading, mentoring, and managing a team of designers. You know how to get the best work out of your crew. An exceptional portfolio that demonstrates a mastery of motion design principles, storytelling, and technical skill across a wide range of projects (advertising campaigns, film titles, broadcast graphics, etc.). Expert-level proficiency in Adobe After Effects, Cinema 4D (or other 3D software), and the Adobe Creative Suite. A director's eye for composition, pacing, and narrative. You think in sequences, not just shots. Outstanding communication and presentation skills. You can sell a big idea to a client and provide clear, constructive feedback to your team. The ability to thrive in a fast-paced, deadline-driven environment while maintaining a cool, creative head. A relentless curiosity and a passion for film, design, technology, and pop culture.

Role Summary Understand the customer process & success fully Transition the same to the outsourced Clearly define a project's objectives, scope & deliverables Estimate and plan personnel, equipment and financial resources Develop meaningful and workable project plans Handle conflict and change management effectively Identify, communicate and manage the risks associated with the project Regularly and professionally report project activities, deliverables and milestones to management Manage transition cost Have to maintain day to day working relationship with all support functions, stakeholders and leadership team Job Description:- Knowledge &Skills : Knowledge of BPS Industry and Practices (Must Have) Project Management Tools & Techniques, PMP,Prince II (Preferred) Knowledge and application experience of BPO Transition frameworks (Must Have) Exposure to business process Quality Management framework, ex. Agile, Six Sigma or LEAN (Preferred) Proficiency in MS office tools like Project, Excel, Visio, PowerPoint & Word (Must Have) In-depth knowledge of technology solutions related to BPS solutions around imaging and workflow (Preferred) Good written and verbal communication skills (Must Have) Willingness to work in flexible shifts and more often in Night shifts to interact with Client teams based in global locations.(Must Have) Possesses Passport (Must Have) & US/UK/Schengen VISA (Preferred) as job involves extensive travel and extended stay away from home country.. Transition Ownership: Creates an effective project team with appropriate team composition Ensures required resources are arranged for transition-related training delivery Escalation Management-Interacts with stakeholders in infrastructure services, administration, etc to ensure appropriate connectivity and software installation, hardware and such other resources / logistics Monitors through effective dashboards the overall functioning of processes, identifies improvement areas and implementing adequate measures to maximize customer satisfaction levels during the transition phase Monitors Voice of Customer as captured during transition phases Ensure business operational design are reviewed and appropriate measurement systems are put in place to capture operational metrics Serves as the point of escalation for customers in transition-related matters (related to methodology validation, transition milestones, staffing, training, etc.) Ensure the process through transition, piloting and finally handing over to service delivery

About the School of Human Development (SHD) The School of Human Development (SHD) at IIHS focuses on social transformation. The School understands social transformation as a set of processes that are rooted in, and seek to directly address: Inequality in social status and substantive rights based on identity; The absence of material and economic dignity for the urban majority; and Inequities in political presence, recognition and participation. The School’s core focus areas are: Decent work; Affordable housing; Social inequality; Social protection; Urban health; Community mobilization; Care Infrastructure. About the Care vertical nested under SHD The IIHS Care vertical has several programmes cutting across research and practice which conceptualises and explores feasible care models to address deficits in care, especially in childcare and care for the elderly. Some of the current projects include research to understand experiences across a series of interventions aimed at strengthening the ecosystem of actors involved in building care infrastructure. About ‘Piloting Extended Childcare Models for Informally Working Women in India’ IIHS is providing technical assistance to the Governments of Meghalaya (GoM) and Odisha (GoO) to support the extension of Anganwadi Centres (AWCs) into crèches (AWCCs), in alignment with the PALNA scheme. This support spans diverse geographies—including urban, peri-urban, and rural areas—with a strong focus on enabling these centres to serve as mechanisms for supporting women engaged in informal livelihoods and other vulnerable contexts in building their economic agency. Job Description In line with the objectives of the Palna Mission, IIHS has set up a technical support unit (TSU) to support the development of Anganwadi cum creches (AWCCs) in the state of Odisha. For the TSU, the project is hiring Field Officers based in Odisha, with a preference for candidates familiar with the geography and language of the state. The candidates will work closely with the people and functions of the Department of Women and Child Development (DoWCD), other members of the TSU, especially the Team Lead, and the School of Human Development (SHD), IIHS. These positions will be under the above-mentioned project as Field Officers at State HQ or District HQ. The positions involve various responsibilities aimed at supporting and advancing the implementation of the pilot centres. The project activities present an excellent opportunity to contribute to, and gain insight into, the implementation of government-led social development programs across rural and urban communities in India. The role will include conducting field research, coordinating with various stakeholders involved in pilot implementation, critically monitoring progress on implementation, and supporting any other documentation, analysis, and implementation activities as required. Additionally, the Field Officer assigned to Bhubaneswar (State HQ) will assume extended responsibilities. These include supporting the Team Manager in overseeing program implementation, providing monitoring and supervision, and managing communication and documentation efforts to regularly update the DoWCD on the program’s progress. The incumbents will receive basic orientation on the themes of this project and will be part of the project team based in Odisha and Bengaluru. These will be contractual positions for an initial term of 11 months, renewable on mutual consent. Activities and Tasks Responsibilities would include, but not be limited to, the following: Monitoring and tracking progress and quality of Pilot Centres as per SOP and Monitoring Framework: Regular monitoring (field monitoring and remote monitoring) of all pilot sites and regular visits to experimental sites; Coordinating with government stakeholders and providing relevant technical support to achieve timely and quality implementation of Experimental Pilot centres. This will include: Providing technical and capacity-building support to relevant government stakeholders as required; Implementation of the SOP guidelines on the ground and providing necessary support for it, as well as documenting and reporting on the experience of the implementation; Reflective practice, that is, dynamically engaging with the stakeholders, field realities, government capacity, and the SOP to identify opportunities and ideas for refining the SOP; Supporting the project team in research and documentation on the project as required; Supporting the Odisha TSU in communications and reporting as required; Supporting the Palna program team in the State as required; Providing support to other IIHS activities including academics, research, training, practice, operations and others; Participating in all activities of Institution-building at IIHS; carrying out tasks as assigned by IIHS; and travelling on IIHS work within or outside the country as and when needed. Structure and Reporting The field officers will be External Consultants coordinating with the Team Lead, Odisha TSU and the Head – SHD at IIHS, and will be required to collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and government stakeholders. Person Specification The ideal candidate should have: A graduate or postgraduate degree in Social science, Architecture, Planning, or Management studies; 2-6 years of work experience in a development or public policy related institution, preferably with a prior history of work managing community projects or government stakeholders; Prior experience in managing field operations independently; Strong understanding of project management and operations, with some exposure to research and field work; Excellent communication and stakeholder management skills; Mandatory proficiency in Odiya and English (both spoken and written); Basic proficiency in data management and analysis, or aptitude to learn it. These are contractual engagements for an initial term of 11 months, renewable on mutual consent. The offers will be on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location These positions are based in Odisha. The Field Officer (State HQ) position will be based in Bhubhaneshwar, and other positions will be based in either of these locations: Sambalpur, Nabarangpur, and Balasore/Bhadrak. All the positions will be required to travel across various locations in Odisha. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. Contact Please write to us at hr@iihs.co.in if you need any clarifications while filling the online application form.

Position : Product Manager Intern Location : Gurugram (In-office) Working Days : Monday to Friday, with 1st and 3rd Saturdays off Working Hours : 10:30 AM – 8:00 PM About Darwix AI Darwix AI is one of India’s fastest-growing GenAI startups, revolutionizing the future of enterprise sales and customer engagement with real-time conversational intelligence. We are building a GenAI-powered agent-assist and pitch intelligence suite that captures, analyzes, and enhances every customer interaction—across voice, video, and chat—in real time. We serve leading enterprise clients across India, the UAE, and Southeast Asia and are backed by global VCs, top operators from Google, Salesforce, and McKinsey, and CXOs from the industry. This is your opportunity to join a high-caliber team solving frontier problems in real-time voice AI, multilingual transcription, retrieval-augmented generation (RAG), and fine-tuned LLMs at scale. Role Overview: As a Product Manager Intern at Darwix AI, you’ll gain hands-on experience in defining, building, and launching AI-powered features. You’ll work directly with founders, engineers, designers, and customers to understand real problems and contribute to product execution. This role is ideal for students or fresh graduates with a technical or analytical background who are excited to explore AI products and grow into future product leaders. Key Responsibilities: Assist in defining product requirements and user stories for AI-driven modules (e.g., voice-to-text transcription, summarization, RAG, nudges). Work with AI engineers and designers to scope and prioritize features. Support in creating PRDs, feature documentation, and acceptance criteria. Conduct market and customer research to gather insights on user pain points and competitor benchmarks. Analyze data and track KPIs like accuracy, latency, and adoption of AI features. Help ensure smooth rollout of pilots and onboarding for enterprise customers. You will work with: AI Engineers building STT, RAG, and GenAI pipelines Designers crafting intuitive dashboards and workflows Sales & Customer Success teams piloting features with enterprise clients Founders & Senior PMs shaping long-term AI product strategy Requirement and Qualifications: Educational Background Currently pursuing or recently completed a degree in Computer Science, Engineering, Business, or related fields. Tier-1 colleges (IITs, IIMs, BITS, ISB, etc.) are a strong plus. Skills Strong analytical and problem-solving mindset. Excellent written and verbal communication skills. Curiosity about AI/ML concepts (LLMs, RAG, embeddings). Ability to work collaboratively in a fast-paced startup environment. Bonus Points Prior internships/projects in AI, startups, or product roles. Familiarity with tools like JIRA, Figma, and data analytics platforms. What you will learn in 3-6 months How to define and ship AI-powered features end-to-end. Hands-on experience working with cutting-edge AI teams (STT, RAG, GenAI). Exposure to enterprise customers and real-world feedback cycles. Direct mentorship from founders and senior AI product leaders. What we offer Compensation: Stipend + potential PPO for top performers. Learning: Work closely with AI engineers, get exposure to GPUs, API credits, and latest AI tools. Growth: Mentorship from experienced PMs and founders. Culture: High-trust, ownership-driven environment with fast learning cycles. Impact: Opportunity to shape AI-powered enterprise sales intelligence. This Role is NOT for Everyone If you’re only looking for a strategy/observation internship without execution, this isn’t the right fit. If you’re not curious about AI and working hands-on with engineers, you may struggle. But if you’re eager to learn, thrive on ownership, and want to build a strong foundation as an AI Product Manager—Darwix AI is the place for you.

🚁 We're Hiring : UAV Integration & Test Pilot 📍 Location : Krishnagiri (Onsite) | 🕒 Full-Time | 🏢 Killis Bird LLP Are you passionate about drones and eager to work hands-on with cutting-edge aerial platforms? Join Killis Bird LLP and be part of a team building and testing advanced UAVs for industrial and defense applications. 🔍 Key Responsibilities : Assemble and integrate UAV systems: airframes, propulsion, avionics, and payloads. Configure and tune flight controllers: Pixhawk, ArduPilot, PX4, Betaflight, iNav. Conduct flight tests for fixed-wing, hybrid, and quadcopter platforms. Maintain flight logs, analyze telemetry, and ensure DGCA compliance. Lead client demos and train operators on UAV systems and safety. 🧠 Ideal Candidate : Diploma in Mechanical or Aeronautical Engineering (Freshers welcome). DGCA Remote Pilot Certificate (Highly Preferred) Enthusiastic learner with knowledge of fixed-wing, hybrid, and quadcopter UAVs. Experience or interest in FPV drone piloting is a strong plus. Familiarity with Mission Planner, QGroundControl, and UAV firmware platforms. Excellent troubleshooting, documentation, and communication skills. 🌟 Why Join Us? Work on real-world UAV applications. Collaborate with a passionate and agile team. Grow in a fast-evolving aerospace environment. #UAVJobs #DronePilot #FPVPilot #FlightTesting #FirmwareEngineering #Betaflight #iNav #PX4 #ArduPilot #FixedWingUAV #HybridUAV #Quadcopter #KillisBirdLLP #AerospaceCareers #KrishnagiriJobs #NowHiring

Job Title: .Net Full stack Lead – (.NET Core, ReactJS, Azure) Experience Required: 7–12 Years Location: Hyderabad Role Overview We are seeking a highly skilled and experienced Technical Lead to drive the design and delivery of robust, scalable, and secure enterprise applications. This is a hybrid role involving architecture ownership, hands-on development, and technical leadership. You will lead the development of modern full-stack applications using .NET Core, ReactJS, Azure Cloud , and SQL Server , while mentoring a cross-functional team in a fast-paced, agile environment. Key Responsibilities Architecture & Design Define the architecture for full-stack enterprise applications ensuring scalability, security, and performance. Make architectural decisions regarding frameworks, design patterns, cloud services, and infrastructure. Collaborate with fellow architects and tech leaders to establish and enforce technical standards and best practices. Create and maintain High-Level Design (HLD) and Low-Level Design (LLD) documentation. Full Stack Development Lead backend development using .NET Core (C#), Entity Framework Core, and SQL Server. Architect and develop RESTful APIs with best practices in security, versioning, and documentation. Guide the design and development of front-end applications using ReactJS and TypeScript. Optimize database performance with efficient stored procedures, indexing strategies, and query tuning. Technical Leadership Mentor and guide backend, frontend, and DevOps engineers through design reviews, code reviews, and agile practices. Promote code quality, enforce standards, and lead technical troubleshooting and root cause analysis (RCA). Foster innovation by exploring and piloting emerging technologies, tools, and AI-powered solutions (e.g., GitHub Copilot, LLMs). Collaboration & Agile Delivery Work closely with Product Owners, Scrum Masters, and cross-functional teams to ensure alignment between technical and business goals. Participate in sprint planning, backlog grooming, and technical design reviews. Translate business requirements into scalable technical solutions and provide accurate estimations and timelines. Required Skills & Qualifications 7–12 years of hands-on experience in software development with strong full-stack expertise with Lead experience. Strong experience in .NET Core, C#, Web API, OOP, SOLID Principles, Entity Framework Core, and SQL Server. Proficiency in ReactJS, TypeScript, or other modern front-end frameworks. Deep knowledge of architectural design patterns and enterprise software best practices. Proven experience in designing high-performance, secure, cloud-native applications on Microsoft Azure. Azure Services: App Services, Azure Functions, Blob Storage, Key Vault, Azure SQL, Service Bus, API Management. Exposure to AI/ML concepts and tools like OpenAI APIs, GitHub Copilot, or LLM-based development is a plus. Experience with DevOps practices, CI/CD pipelines, monitoring, and cloud cost optimization.

Overview: ABOUT THE TEAM RealPage Product Support is the largest centralized leasing and maintenance phone/email/chat/technical support for the Multifamily and Senior housing industry in the US. Our India and Philippines' offices serve as a global expansion strategy providing business continuity, access to a pool of highly skilled service associates, and ability to provide competitive rates to our partners. Our well-trained associates work around the clock as a natural extension to our partners' onsite teams to field thru prospect inquiries and resident maintenance requests via multiple contact channels (phone, chat, email, etc.) We are also our partners' "first responders" regarding maintenance issues 24/7. We never miss an opportunity to deliver exceptional prospect and resident experiences with our encouraging team who believe in doing their best and helping our clients! For more information about our Global Contact Center, you may also visit: RealPage Support | Technical and Product Support Services | RealPage The Senior Manager, Customer Support is accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes. The role will be accountable for the overall performance (KPIs) and culture of our Support team and provide best in class service to RealPage clients by managing all operational matters, performance and improving efficiencies. The Supervisor must listen, problem-solve, and handle the stress of dealing with upset customers, agents, and other office personnel while always maintaining a professional and enthusiastic attitude. SUMMARY The Senior Manager plays an integral role in leading the Customer Support in achieving strategic performance initiatives by acting and exercising strong leadership judgement and decision-making skills to ensure that the department goals are met/exceeded. This role will report to the Director, Product Support in India. Responsibilities: PRIMARY RESPONSIBILITIES Serve as internal Support Project Leader and participates cross-functional project work and decision management. Hold team leads to account for critical process metric delivery and active coaching of front-line staff. Manage and develop teams of individual contributors and supervisors in roles with moderate work complexity and risk in the operations functional area. Work with more experienced management to develop and execute business strategies. Identify and recommend opportunities for process improvement and risk control development within the operations functional area. Oversee initiatives for multiple BUs/products, taking end to end ownership regarding piloting and stabilizing new products, onboard, train and set to high performance of all new hires. Leading Support transformation initiatives, driving global projects with minimum or no dependency. Monitors and directs the team regarding escalation management of backlog to ensure team can meet SLS standards. Develop and implement business unit strategies. Provide expertise for technical, operational and processing functions related to business unit. Determine appropriate strategy and actions of Operation management functional team to meet moderate to high-risk deliverables. Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas. Collaborate and influence all levels of professionals including more experienced managers. Lead team to achieve objectives. Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes. Manage allocation of people and financial resources for Operations Develop and guide a culture of talent development to meet business objectives and strategy. REQUIRED SKILLS/KNOWLEDGE/ABILITIES Bachelor's degree in Engineering, Business, Management, or related field. 15 plus years of experience overall management experience, 10 plus years of experience in managing international voice/Chat technical and non-technical teams of at least 40+ customer support representatives or support staff. Customer Service experience and notable accomplishments in a customer/client service/customer support environment. Strong knowledge of robust technology in a multi-channel customer support operation (i.e., voice, email, web, chat, technical etc.). Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets. Highly motivated and committed individual to meet department and corporate objectives. Constant drive to improve company performance and results. Must thrive in fast paced environment contributing to positive culture. Data-driven decision-making using dashboards and BI tools Drive AI Integration and Change Management Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills. Demonstrable experience in driving results and management of teams to improve and exceed expectations. Must exhibit excellent leadership, communication, and interpersonal skills Qualifications: PREFERRED KNOWLEDGE/SKILLS/ABILITIES 2+ years of hands-on working experience as a technical support executive and / or customer service representative in international customer support/ contact center departments Tech or any graduate equivalent degree with SQL & DBMS certification and experience Ability to troubleshoot issues during a live interaction with customer Experience in housing industry, property management or real estate Experience leveraging AI in Customer/Product Support domains Understanding of how to use Agentic AI in Support to improve deflection and improve Agent productivity Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, ERP &, AI

At Alien Hours, we don't just create ads; we build visual experiences that land in the cultural zeitgeist. We specialize in high-concept campaigns, brand-defining films, and motion graphics that blur the line between advertising and art. We're seeking a visionary Senior Motion Designer who has not only mastered their craft but can also pilot a team of talented creatives into uncharted territories. If you’ve led a team in the fast-paced world of advertising and your reel is a versatile collection of stories told through motion, you might be the alien we're looking for. Your Mission (The Role): You will be a dual-threat creative force: a hands-on master of motion and a strategic leader for our design team. You will be responsible for conceiving, pitching, and executing groundbreaking motion graphic projects from concept to final delivery. You will guide and inspire a team of designers, ensuring the work is not only visually stunning but also strategically sound and delivered flawlessly. Key Responsibilities: Creative Leadership & Vision: Lead the creative direction on motion projects, from initial mood boards and style frames to final animation. Provide clear, inspiring creative feedback to the team. Team Mentorship & Management: Directly lead, mentor, and manage a team of motion designers and animators. Foster a collaborative, innovative, and high-performing team environment. Project Piloting: Oversee multiple projects simultaneously, ensuring they are delivered on time, on budget, and to the exceptionally high standard our clients expect. Hands-On Creation: Remain deeply hands-on. You will be expected to personally design and animate on key projects, especially high-profile brand films and campaign launches. Client & Agency Collaboration: Work closely with Creative Directors, Art Directors, and clients to understand vision, present concepts, and articulate the rationale behind creative decisions. Technical Excellence & Innovation: Push the technical and creative boundaries of motion design. Explore and integrate new techniques, software, and technologies to keep Alien Hours at the forefront of the industry. Versatility: Seamlessly switch between diverse styles and project types, from sleek commercial advertising and explosive title sequences to thoughtful documentary graphics and experimental art pieces. What You Bring (Qualifications): 4+ years of professional motion design experience, with a significant portion spent in a creative or advertising agency environment. Proven experience leading, mentoring, and managing a team of designers. You know how to get the best work out of your crew. An exceptional portfolio that demonstrates a mastery of motion design principles, storytelling, and technical skill across a wide range of projects (advertising campaigns, film titles, broadcast graphics, etc.). Expert-level proficiency in Adobe After Effects, Cinema 4D (or other 3D software), and the Adobe Creative Suite. A director's eye for composition, pacing, and narrative. You think in sequences, not just shots. Outstanding communication and presentation skills. You can sell a big idea to a client and provide clear, constructive feedback to your team. The ability to thrive in a fast-paced, deadline-driven environment while maintaining a cool, creative head. A relentless curiosity and a passion for film, design, technology, and pop culture.

Company Description Sparsh Aerobotics specializes in using drones for high-altitude surface cleaning of residential and commercial buildings. We aim to provide an ergonomic and cost-effective solution for cleaning windows on low-rise and high-rise buildings. Our services leverage the vantage provided by unmanned aerial vehicles, and we plan to expand our offerings to include cleaning solar panels and windmills. Role Description This is a full-time on-site role for a Drone Pilot located in Bengaluru. The Drone Pilot will be responsible for operating drones to carry out cleaning tasks on both residential and commercial buildings. Daily tasks include piloting unmanned aerial vehicles, ensuring proper drone maintenance, and training on efficient and safe usage. The role requires attention to detail and adherence to safety guidelines. Qualifications Skills in Drone Piloting and UAV (Unmanned Aerial Vehicles) operation Experience with Drones and general Piloting skills Capability in Training others on drone operations and safety Excellent hand-eye coordination and spatial awareness Ability to work independently and in a team environment Previous experience in a related field is a plus Relevant certifications in drone piloting or UAV operation

Overview ABOUT THE TEAM RealPage Product Support is the largest centralized leasing and maintenance phone/email/chat/technical support for the Multifamily and Senior housing industry in the US. Our India and Philippines' offices serve as a global expansion strategy providing business continuity, access to a pool of highly skilled service associates, and ability to provide competitive rates to our partners. Our well-trained associates work around the clock as a natural extension to our partners' onsite teams to field thru prospect inquiries and resident maintenance requests via multiple contact channels (phone, chat, email, etc.) We are also our partners' "first responders" regarding maintenance issues 24/7. We never miss an opportunity to deliver exceptional prospect and resident experiences with our encouraging team who believe in doing their best and helping our clients! For more information about our Global Contact Center, you may also visit: RealPage Support | Technical and Product Support Services | RealPage The Senior Manager, Customer Support is accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes. The role will be accountable for the overall performance (KPIs) and culture of our Support team and provide best in class service to RealPage clients by managing all operational matters, performance and improving efficiencies. The Supervisor must listen, problem-solve, and handle the stress of dealing with upset customers, agents, and other office personnel while always maintaining a professional and enthusiastic attitude. Summary The Senior Manager plays an integral role in leading the Customer Support in achieving strategic performance initiatives by acting and exercising strong leadership judgement and decision-making skills to ensure that the department goals are met/exceeded. This role will report to the Director, Product Support in India. Responsibilities PRIMARY RESPONSIBILITIES Serve as internal Support Project Leader and participates cross-functional project work and decision management. Hold team leads to account for critical process metric delivery and active coaching of front-line staff. Manage and develop teams of individual contributors and supervisors in roles with moderate work complexity and risk in the operations functional area. Work with more experienced management to develop and execute business strategies. Identify and recommend opportunities for process improvement and risk control development within the operations functional area. Oversee initiatives for multiple BUs/products, taking end to end ownership regarding piloting and stabilizing new products, onboard, train and set to high performance of all new hires. Leading Support transformation initiatives, driving global projects with minimum or no dependency. Monitors and directs the team regarding escalation management of backlog to ensure team can meet SLS standards. Develop and implement business unit strategies. Provide expertise for technical, operational and processing functions related to business unit. Determine appropriate strategy and actions of Operation management functional team to meet moderate to high-risk deliverables. Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas. Collaborate and influence all levels of professionals including more experienced managers. Lead team to achieve objectives. Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes. Manage allocation of people and financial resources for Operations Develop and guide a culture of talent development to meet business objectives and strategy. Required Skills/Knowledge/Abilities Bachelor's degree in Engineering, Business, Management, or related field. 15 plus years of experience overall management experience, 10 plus years of experience in managing international voice/Chat technical and non-technical teams of at least 40+ customer support representatives or support staff. Customer Service experience and notable accomplishments in a customer/client service/customer support environment. Strong knowledge of robust technology in a multi-channel customer support operation (i.e., voice, email, web, chat, technical etc.). Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets. Highly motivated and committed individual to meet department and corporate objectives. Constant drive to improve company performance and results. Must thrive in fast paced environment contributing to positive culture. Data-driven decision-making using dashboards and BI tools Drive AI Integration and Change Management Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills. Demonstrable experience in driving results and management of teams to improve and exceed expectations. Must exhibit excellent leadership, communication, and interpersonal skills Qualifications PREFERRED KNOWLEDGE/SKILLS/ABILITIES 2+ years of hands-on working experience as a technical support executive and / or customer service representative in international customer support/ contact center departments Tech or any graduate equivalent degree with SQL & DBMS certification and experience Ability to troubleshoot issues during a live interaction with customer Experience in housing industry, property management or real estate Experience leveraging AI in Customer/Product Support domains Understanding of how to use Agentic AI in Support to improve deflection and improve Agent productivity Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, ERP &, AI

Overview ABOUT THE TEAM RealPage Product Support is the largest centralized leasing and maintenance phone/email/chat/technical support for the Multifamily and Senior housing industry in the US. Our India and Philippines' offices serve as a global expansion strategy providing business continuity, access to a pool of highly skilled service associates, and ability to provide competitive rates to our partners. Our well-trained associates work around the clock as a natural extension to our partners' onsite teams to field thru prospect inquiries and resident maintenance requests via multiple contact channels (phone, chat, email, etc.) We are also our partners' "first responders" regarding maintenance issues 24/7. We never miss an opportunity to deliver exceptional prospect and resident experiences with our encouraging team who believe in doing their best and helping our clients! For more information about our Global Contact Center, you may also visit: RealPage Support | Technical and Product Support Services | RealPage The Senior Manager, Customer Support is accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes. The role will be accountable for the overall performance (KPIs) and culture of our Support team and provide best in class service to RealPage clients by managing all operational matters, performance and improving efficiencies. The Supervisor must listen, problem-solve, and handle the stress of dealing with upset customers, agents, and other office personnel while always maintaining a professional and enthusiastic attitude. Summary The Senior Manager plays an integral role in leading the Customer Support in achieving strategic performance initiatives by acting and exercising strong leadership judgement and decision-making skills to ensure that the department goals are met/exceeded. This role will report to the Director, Product Support in India. Responsibilities PRIMARY RESPONSIBILITIES Serve as internal Support Project Leader and participates cross-functional project work and decision management. Hold team leads to account for critical process metric delivery and active coaching of front-line staff. Manage and develop teams of individual contributors and supervisors in roles with moderate work complexity and risk in the operations functional area. Work with more experienced management to develop and execute business strategies. Identify and recommend opportunities for process improvement and risk control development within the operations functional area. Oversee initiatives for multiple BUs/products, taking end to end ownership regarding piloting and stabilizing new products, onboard, train and set to high performance of all new hires. Leading Support transformation initiatives, driving global projects with minimum or no dependency. Monitors and directs the team regarding escalation management of backlog to ensure team can meet SLS standards. Develop and implement business unit strategies. Provide expertise for technical, operational and processing functions related to business unit. Determine appropriate strategy and actions of Operation management functional team to meet moderate to high-risk deliverables. Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas. Collaborate and influence all levels of professionals including more experienced managers. Lead team to achieve objectives. Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes. Manage allocation of people and financial resources for Operations Develop and guide a culture of talent development to meet business objectives and strategy. Required Skills/Knowledge/Abilities Bachelor's degree in Engineering, Business, Management, or related field. 15 plus years of experience overall management experience, 10 plus years of experience in managing international voice/Chat technical and non-technical teams of at least 40+ customer support representatives or support staff. Customer Service experience and notable accomplishments in a customer/client service/customer support environment. Strong knowledge of robust technology in a multi-channel customer support operation (i.e., voice, email, web, chat, technical etc.). Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets. Highly motivated and committed individual to meet department and corporate objectives. Constant drive to improve company performance and results. Must thrive in fast paced environment contributing to positive culture. Data-driven decision-making using dashboards and BI tools Drive AI Integration and Change Management Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills. Demonstrable experience in driving results and management of teams to improve and exceed expectations. Must exhibit excellent leadership, communication, and interpersonal skills Qualifications PREFERRED KNOWLEDGE/SKILLS/ABILITIES 2+ years of hands-on working experience as a technical support executive and / or customer service representative in international customer support/ contact center departments Tech or any graduate equivalent degree with SQL & DBMS certification and experience Ability to troubleshoot issues during a live interaction with customer Experience in housing industry, property management or real estate Experience leveraging AI in Customer/Product Support domains Understanding of how to use Agentic AI in Support to improve deflection and improve Agent productivity Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, ERP &, AI

Experience required-4+ Primary Experience in Robotics Process Automation (RPA), Microsoft Power Automate, Power Automate desktop, Power Apps, Data verse, Co-pilot,Gen AI, ML Ops Coding knowledge on any programming language Good to Have VBA scripting experience, Python coding, AI Builder experience and Microsoft certification on Power Platform like PL-400,PL-500 Feasability Analysis to decide whether to go on for Automation End to end understand the process and even working with different teams for requirement gathering Experienced in web Automation, SAP Automation, Mainframe automation using Power Automate Desktop Good in error handling for all solutions/automations which are developed Able to handle multiple works at the same time Experience in Canvas Power Apps Experience in Dataverse Good to have Experience in Copilot(PVA) Good knowledge of VBA scripting Basing knowledge on Python coding Show more Show less

Hours: Part Time, 2PA (8 hours per week) Duration: Fixed Term / Secondment for 3 years Location: This post will be based in the West region of Scotland. NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations. Role Working as an APGD team, the postholder will be accountable for the day to day running and further development of Foundation Training in the West Region, ensuring all Foundation Programmes in the region implement and maintain best practice, contribute to quality management and improvement of training in Scotland Deanery including but not restricted to Foundation training. Key roles include: Recruitment, support, development and performance management of Foundation Programme Directors. Quality collaboration with the Foundation School Director and Quality Management teams on surveys, exception reports and training improvement, ensuring GMC, NES and curricular requirements are met. Collaborative working with the existing West Associate PG Dean, the Foundation School Director, Dean, Directors of Medical Education, HR teams and University leads Oversight and provision of regional senior input for foundation doctors requiring additional support or remediation. Development of new placements for expansion and piloting of innovative training approaches. Oversight and development of formal Foundation education including Foundation simulation They will contribute to the processes that support resident foundation doctors who exhibit difficulties in regard to performance, deputise for the Foundation School Director as required, take responsibility for contributing to and leading as required on specialty and programme-oriented projects. A role as an Associate Postgraduate Dean (APGD) for the Foundation Programme affords an opportunity to influence, to inspire and to make a difference. In the West region – and across Scotland - we have a direct impact by supporting resident doctors and trainers. Our team provides regional leadership for postgraduate training and also contributes to a range of regional and national educational initiatives that support and develop postgraduate training in Scotland. We are seeking an enthusiastic and able colleague to join our dynamic team. Two sessions are available and we are keen to receive applications from candidates based in the West region that wish to join us and take on the important and challenging role as in the West of Scotland. Applicants are only eligible to apply if they are a senior career grade doctor (Consultant, GP or SAS) in a permanent post in the West. You should have practical experience training postgraduates, significant knowledge and experience of the postgraduate medical training process, Educational Supervisor in the NHS, experience as a Speciality Adviser, Training Programme Director, Foundation Programme Director, Director, or Associate Director of Medical Education or other position involving training responsibility. Applicants who wish to apply on a secondment basis are strongly encouraged to discuss this with their current employer at the earliest opportunity. For NHS employees considering this post, please note that appointments will only be considered on a secondment or SLA basis, in the first instance If you are interested in this vacancy and would like further information, please refer to job information pack below . Informal enquiries should be directed to Dr Fiona Cameron, Foundation school Director (Fiona.cameron@nhs.scot), Dr Caroline Whitton (APGD, West Region), caroline.whitton@nhs.scot, or Professor Alan Denison, Postgraduate Dean (via natasha.mallion@nhs.scot). Fixed Term for 3 years in the first instance. Unless otherwise stated the deadline for applications is 23:59hrs on the closing date. CVs will not be accepted. Closing Date: 24th September 2025 Interview Date: To be confirmed We actively encourage applicants from a range of backgrounds, regardless of gender, age, disability, race, sexual orientation, religion or belief. https://www.careers.nhs.scot/about/who-we-are/ To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. If you have any queries regarding the application portal or the recruitment process, please contact us at: eos.regionvacancies@nhs.scot

About Us: We are Kraftshala. We are an online higher education institution committed to playing the long game of building a transformative skilling experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiting companies and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2400+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by number of eminent investors, including Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn) Sujayath Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) What do we value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Role Description As the Manager / Assistant Manager, SEO Training, you will shape the next generation of digital marketers in India. This is a high-ownership role where you’ll report directly to Kraftshala’s Co-founder & Head of Academics, and own the SEO training. What you will be doing: Training Execution & Design (~80% of your time): Overall Program Design: You will be designing and improving the SEO learning experience within Kraftshala’s marketing programs to deliver outstanding careers for our students and strong talent pipelines for recruiters. This involves analyzing student learning outcomes, recruiter feedback, and student feedback to create a training journey that is challenging yet fulfilling. Content Enhancement & Development: You’ll combine your SEO expertise, conversations with top SEO leaders in India, and industry benchmarks to refine Kraftshala’s training content. This means creating and improving SEO-specific frameworks, case studies, projects, and practical simulations. Students will work on real-world SEO projects like keyword strategy, site audits, technical optimizations, and content-led growth plans. Training: You will conduct regular sessions for small and large groups on a variety of SEO topics - ranging from keyword research, on-page optimization, and link building strategies to technical SEO and analytics. Coaching other experts: As the SEO training lead, you will guide a network of part-time SEO experts, ensuring they deliver high-quality sessions and assessments in line with Kraftshala’s training philosophy. This will involve conducting audits, providing feedback, and enabling them to continuously improve their delivery. Marketing (20% of your time): Your KPIs will focus on making Kraftshala the #1 choice for ambitious folks looking to build careers in digital marketing and sales. This means building high-quality organic traffic that attracts the most driven candidates to our programs - and ultimately converts them into enrollments. To achieve this, you’ll shape and guide the team’s SEO strategy across: Keyword Research & Analysis: Identifying high-intent, high-value keywords that connect with top talent actively seeking to accelerate their marketing careers. On-Page & Off-Page Optimization: Implementing strategies that improve search rankings, elevate brand authority, and create a smooth discovery-to-enrollment journey. Technical SEO & Performance Monitoring: Running regular audits and tracking KPIs (via GA4, Ahrefs, Search Console, etc.) to ensure our digital presence remains cutting-edge, fast, and discoverable. Content Growth Strategy: Designing and scaling a content roadmap that positions Kraftshala as the most credible, aspirational, and engaging destination for future marketers and sales leaders. To summarize: The learnings that you’ll get through training, speaking to experts on the one hand and simplifying concepts for beginners on the other hand, will enable you to run better SEO campaigns, which in turn will help you train better. This virtuous loop will help you become a kickass marketing professional. Monthly Outcomes Month 1: Understand Kraftshala’s training philosophy, academic standards, and learning approach. Attend and co-facilitate live SEO training sessions to observe pedagogy in action. Speak to SEO and digital marketing experts across industries to collate best practices and insights. Month 2: Independently lead small-group sessions on core SEO topics (e.g., keyword research, on-page optimization). Finalize and roll out your first revamped or newly created SEO module. Begin mentoring 1-2 external SEO coaches to help them improve session delivery and impact. Month 3 and beyond: Take full ownership of all SEO modules, including training delivery, content iterations, and coach enablement. Independently lead student-facing SEO projects (e.g., live site audits, content growth plans) ensuring student application and client success. Drive innovation in learning design by piloting new formats, tools, or data-led experiments to ensure our SEO training remains cutting-edge and industry-relevant. Career Trajectory: There are 2 broad possibilities of what you could be doing 5 years from now: If your sweet spot turns out to be the aspect of working with people in a more intimate fashion and helping them grow, you can also specialize as a training expert and leader at Kraftshala. If you end up enjoying the core activities of the SEO function more than the training piece, you’ll be a growth leader within Kraftshala who’s focused on helping us scale the platform. Your role would be similar to a marketing leader in other consumer internet businesses, albeit with greater knowledge and perspective due to your time training other professionals. These are starting thoughts, of course, and any decision on a role is always a function of what a person wants matched with what the organization can offer at that time. The great advantage of a company that’s growing well (like Kraftshala) is that new opportunities open up frequently, and our preference would always be to try to fill up newly created roles with candidates from within the organization. Must-Have Skills: 3-6 years of experience in technical SEO optimization with proven successes (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for). Experience with website analytics tools, such as Google Analytics 4, ChatGPT, SEMRush, WP-Rocket, AHREF, Yoast, Screaming Frog, and Search Console.

Cityscope is a local guide and marketplace platform that helps people discover and book experiences, services, and activities in their city. We empower local businesses, creators, and service providers (our partners) with tools to reach more customers, boosting the local economy and making city exploration easy and enjoyable for everyone. Cityscope is where community meets opportunity. Cityscope is seeking an experienced Business Analyst to join our growing team. The ideal candidate will have a strong background in developing and executing monetization models, piloting revenue projects, and increasing conversions. In this role, you will play a key role in budgeting, planning expenditures, and identifying partnerships to drive the growth and success of our business. This is not just another job—it’s your chance to build something that truly matters. At Cityscope, you’ll join a quirky, collaborative team that feels like family. You’ll have leadership opportunities to shape the marketing and business development vertical, the freedom to bring your absolute best, and limitless opportunities for growth. Along with this application do send in details of projects and your resume to business@analog.ventures Responsibilities: Develop and execute monetization models to drive revenue growth Pilot new revenue projects and analyze results to identify areas for improvement Increase conversions through data-driven decision making and optimization strategies Budget planning and expenditure management Identify and pursue new business partnerships to drive growth Collaborate with cross-functional teams to develop and execute growth plans Analyze market trends and competitive landscape to inform business decisions Communicate results and insights to stakeholders in a clear and compelling manner Requirements: Bachelor's degree in Business, Economics, or related field 2+ years of experience as a Business Analyst, with a focus on monetization and revenue growth Strong analytical skills and ability to turn data into actionable insights Excellent communication and interpersonal skills Ability to work independently and manage multiple projects simultaneously Experience in budget planning and expenditure management Familiarity with data analysis tools such as SQL, Excel, and Google Analytics If you're a driven and motivated individual with a passion for driving business growth, we encourage you to apply for this exciting opportunity. It’s not just another job. You’ll have the chance to build something that really matters, with a team that will become like family to you and a leadership opportunity to build the marketing vertical. We’ll give you the freedom and tools to bring your absolute best, and the opportunities will be limitless. You will get to work with a quirky team in a highly collaborative work environment. You will get to make a deep impact at a game-changing media company. The ideal candidate is a hard-working team player who will play a critical role in creating a hyperlocal digital network. https://app.dover.com/apply/Cityscope/1fa1afcc-6f35-42cd-a443-d2b0fa3a3f67?rs=42706078

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: High quality delivery of service now requests and projects meeting customer requirements within agreed timelines. Communicating effectively with key business users regarding requirements. Create and maintain knowledge articles. Mentor new team members and Conduct knowledge sharing sessions. Prepare traning plans and documentation. Identify and improve efficiency and potential improvements of the network environment. Participate in the testing/piloting of new services/hardware. Ensure Service Quality Targets are met for offered Connectivity services. Plan and prepare change orders as per organization standards. Analyze and resolve network issues. Provide oncall support to the customers Requirements To be successful in this role, you should meet the following requirements: Strong functional knowledge and extensive experience on the following network products F5 Load Balancer Check Point and fortigate firewalls Cisco Routers and Switches Cisco ACI Bluecoat Proxy Extensive working experience on large scale network infrastructure. Good knowledge and understanding of end-to-end network design in large scale IT infrastructure. Experience with F5 Load Balancer (LTM and GTM ) including configuation of iRules,Trafic Management Policies,SSL profiles,Virtual Servers,etc. Experience with Check Point and Fortigate Firewals including configuation of Access and NAT Rules,Routing,VPN configuration. Experience in Routing and Switching (Cisco and Arista). Experience with Bluecoat proxy including configuration including URL whitelisting and proxy forwarding. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

Play a critical role in government project in the energy sector. Operate drones to capture images/videos of poles, transformers and others. Maintain drones, batteries and equipment properly. Accurate data collection and submission of captured files. Health insurance Food allowance Travel allowance Free meal House rent allowance

Department: Software Engineering Employment Type: Full Time Location: India Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Full-Stack Java Developer Location: Hyderabad (Hybrid) Drive Impact with Vitech’s Cutting-Edge Solutions Are you a skilled Full-Stack Java Developer with 5+ years of experience , eager to take your career to the next level? At Vitech , you’ll work on solutions that power some of the world’s most prestigious financial institutions. This role provides hands-on experience in backend development with opportunities to contribute to front-end work in ReactJS . You’ll play a crucial role in ensuring our clients get the most out of our software by delivering production support, fixes, and continuous improvements. What you will do: Lead and Develop: Engage in the full software development lifecycle, from design and coding to testing and deployment . Master Core Java: Apply advanced Core Java concepts , including inheritance, interfaces, abstract classes, Collections, Stream API, and Lambda expressions to solve complex business challenges. Ensure Production Success: Support and enhance mission-critical systems to help clients maximize their investment in our software through bug fixes, optimizations, and enhancements . Work Across the Stack: Focus on backend Java development with opportunities to contribute to the ReactJS frontend . Leverage AI & DevOps Tools: Utilize GitHub Subversion , explore AI-driven development tools (Co-Pilot experience is a plus) , and work with REST APIs to create scalable, high-performance applications. Enhance Technical Knowledge: Gain exposure to AWS and modern cloud technologies , with opportunities for AWS certification. What We're Looking For: Advanced Core Java Skills : Deep expertise in inheritance, interfaces, loops/statements Strong understanding of interfaces, abstract classes, and concrete classes Ability to apply these concepts to solve complex, business-driven problems. Proficient SQL Knowledge: Strong understanding of SQL with the ability to write and optimize complex queries. Experience with Hibernate and Spring: Solid experience with these frameworks to support backend development. Frontend Development with ReactJS: Proven experience working with ReactJS to create dynamic, responsive user interfaces. Join Us at Vitech! Career Development: At Vitech, we’re committed to your growth. You’ll have ample opportunities to deepen your expertise in both Java and ReactJS, advancing your career in a supportive environment. Innovative Environment: Work with cutting-edge technologies in an Agile setting where your ideas and creativity are welcomed and encouraged. Impactful Work: Your contributions will be crucial in shaping our products and delivering exceptional solutions to our global clients. At Vitech, you’re not just maintaining software but creating it. At Vitech, you’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Vice President, Business Development NON FI , South Asia About Us MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash. SVP – Business Development; Non FI - South Asia Overview The SVP BD, Non FI’s, South Asia will lead strategic partnerships and business development with five sets of ecosystem participants - Merchants, Acquirers, Channel Partners, Digital & Fintech players and Public Sector entities in India, Nepal & Bhutan. Players in these segments have a critical role in influencing network choice by consumers & Issuers, they drive new ways and places to pay, they determine use of particular solutions and capabilities, they can directly consume Mastercard Value Added Services, they enable scaling of our Digital strategy, are critical to piloting and scaling new and viable use cases and help us drive an simplified consumer user experience. Customer & geography diversification is a key strategy for Mastercard’s continued growth. With rapid digitization and democratization of payments in India, winning in these new customer segments is even more crucial for Mastercard to accelerate secular growth, win profitable share, drive innovation, and achieve scale and relevance. The individual will collaborate with global, regional, and country management teams to ensure successful execution and results. Additionally, the role requires liaising with product & solutions, finance, franchise, legal, and regulatory teams. The individual will lead and manage a large team (25+) of expert Sales & Business Development located across South Asia, who will provide dedicated focus on the five segments. This is a strategic Business Development role and requires a deep knowledge of payments technology, strong ecosystem connects, superior commercial acumen, evolved sales & business development skills, superior communication ability and proven leadership skills. The incumbent will initiate conversations with C Suite decision makers and must be able to operate at a strategic level, manage operations, and represent voice of the market/customers to internal stakeholders. The role will have responsibility for delivering the following KPIs: Growing Acquiring revenue and volume Acceptance growth and efficiency Capturing new flows – consumer and commercial Co brand signings and volume Services Sales Developing new solutions with partners Driving network preference across segments Team productivity and performance The position reports to the Division President – South Asia Leadership: Lead the Non-Financial Institutions Business Development team for South Asia, overseeing sales, in-year revenue, acceptance targets, commercial flows, cobrands, and profitability. Strategic Engagement: Formulate and execute a robust sales strategy and engagement plan with fintech players across India, targeting priority customers and segments. Sales Expertise: Leverage integrated solutions to drive sales and revenue goals, build a strong sales pipeline, and monitor opportunities within the division. Relationship Building: Forge relationships with government, regulatory, and industry bodies, and drive engagement on policy development for the digital ecosystem. Financial Management: Ensure consistency in financial assumptions, methodologies, and approaches to drive decision-making and performance reporting, in conjunction with finance. Strategic Conversations: Initiate and maintain strategic business conversations with C-Suite executives to position the company as a trusted partner. Internal Collaboration: Develop relationships with internal stakeholders to ensure high awareness of products and services. Team Leadership: Lead a high-performing, motivated, and diverse business development team across various segments and locations. Supervise, coach, and influence team structure, and proactively develop employees as organizational resources. All About You Experience: In-depth experience in a market sales environment, managing BD activities, unearthing opportunities, engaging strategic customers, and closing new business. Experience in a Payment Network will be a clear advantage. Track Record: Proven success in identifying opportunities, growing sales, and managing complex deals. Strong commercial drive with the ability to build and monetize senior client relationships. Product Knowledge: Rich experience across multiple product lines and segments, particularly in sales or running a cards business. Skills: Strong analytical and modelling skills, project and relationship management skills, and a proven track record of managing simultaneous initiatives and diverse stakeholders in a multicultural/matrix environment. Networking: Very strong networker with the ability to listen, build common ground, and influence stakeholders to advance the company's value proposition. Leadership: Excellent people leader with strong negotiating and influencing skills, capable of leading both direct and indirect teams. Ability to identify challenges and proactively resolve them, leading and inspiring from the front. Results-Driven: High preference for action, results-driven, and disciplined in delivering sales targets. Coaching: Experience in supervising and coaching sales teams and establishing effective processes/standards. Technology Savvy: Understanding and leveraging payments technology and innovation to drive results. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Role - Shift Officer (Pilot Plant) Purpose : To operate and monitor pilot plant equipments / operations safely and efficiently Ensuring experimental/scale-up batches are produced according to defined procedures (SOP). Recording process data. Maintaining the cleanliness and readiness of the plant. Challenges of the role: Accurately following varying process parameters for multiple experimental batches. Responding to process deviations promptly and safely. Maintaining a high level of attention to detail to ensure quality and safety. Working in shifts, including nights and weekends, while maintaining focus and consistency. Handling chemicals safely and always using appropriate PPE. Principal Accountabilities & Responsibilities : Operate pilot plant equipment as per approved (SOP) Monitor process parameters (temperature, pressure, flow, level) and adjust as instructed by the Shift In-charge. Record observations, readings, and any deviations accurately in logbooks. Follow all safety guidelines, wear required PPE, and report any unsafe conditions immediately. Assist in start-up, shutdown, charging, sampling, and cleaning of equipment. Start-up, shutdown, and cleaning of pilot plant equipment following SOPs. Support small-scale maintenance activities like equipment cleaning, tightening connections, and checking for leaks. Maintain good housekeeping standards in the pilot plant area. Participate in toolbox talks, safety drills, and EHS training sessions. Support other team members to ensure smooth shift operations and handover. Maintain detailed logbooks and batch records of all trials, including observations, deviations, and process changes. Ensure proper calibration and functionality of instruments and sensors. Participate in safety drills, risk assessments, and HAZOP studies for new processes. Key Skills & Competencies: Good understanding of chemical process operations and pilot-scale equipment. Basic knowledge of safety procedures and chemical hazards. Ability to follow written instructions and standard operating procedures. Basic troubleshooting skills and attention to detail. Good communication and teamwork skills. Good understanding of PFDs, P&IDs, and basic instrumentation. Awareness of chemical handling, MSDS, and safe operating practices. Education : Diploma (Chemical), MSc, BSc (Chemistry) Nature of Experience : Fine chemicals, specialty chemicals, batch process industry Experience : 2 to 5 years Role Competencies : Good interaction/communication skills.

Role - DCS Engineer (Pilot Plant) Purporpose : Ensure safe, efficient, and reliable operation of the Distributed Control System (DCS). Configuring the recipe, monitoring, troubleshooting, and optimizing the DCS to support scale-up trials. Providing automation support, implementing control logic modifications, and maintaining system integrity. Challenges of the role: Managing frequent changes in process recipes, control logic, and interlocks due to experimental batches. Supporting operators and shift In-charges with DCS troubleshooting under time constraints. Driving the regular process in absence of shift-in-charge. Principal Accountabilities & Responsibilities Operate, monitor, and maintain the DCS to ensure smooth plant operation. Develop, modify, and test DCS control setpoints, strategies, interlocks, alarms, and graphics as and when required. Ensure robust data logging and trend availability for process analysis. Review the process trends and report to plant manager on any abnormalities observed. Ensure all process interlocks are implemented and simulated Coordinate with the Instrumentation and ABB for complex issues and upgrades Provide first-line troubleshooting and support for DCS-related issues during shifts. Zero incidents and adherence to safety protocols Start-up, shutdown, and emergency handling of process units. Acknowledge and analyse process alarms; take corrective actions promptly. Maintain plant operation within specified limits and comply with standard operating procedures (SOPs). Record critical parameters like temperature, pressure, flow, level, and maintain logbooks. Prepare daily shift reports, production summaries, and handover notes. Position Specification Education: B.E/ B.Tech - Chemical Engineering Nature of Experience: Fine chemicals, Specialty chemicals, Batch process industry Duration of Experience: - 5 to 8 Years

Role - Shift In Charge (Pilot Plant) Purpose : Monitor shift production activities and supervision of plant personnel. Executing experimental and scale-up batches. Providing accurate process data for process development and scale-up activities. Ensuring adherence to standard operating procedures (SOPs) and safety protocols. Coordination with cross functional Team. Challenges of the role: Managing complex, small-scale, variable process operations with a focus on safety and quality. Responsible for ensuring safe, efficient, and compliant operation of pilot plant Acting as the key link between R&D/process engineers and plant operations during the shift Balancing experimental process conditions with production timelines. Handling frequent process changes and maintaining accurate documentation. Training and motivating shift personnel to follow best practices and adapt to new processes. Reacting promptly to unexpected process deviations or equipment malfunctions. Principal Accountabilities & Responsibilities: Supervise and lead all pilot plant activities Execute experimental and scale-up batches as per process instructions and trial protocols (SOP) Ensure strict compliance with EHS standards, conduct toolbox talks, and enforce proper PPE usage. Ensure cleanliness, housekeeping, and equipment readiness for successive trials. Maintain accurate batch records, logbooks, and process data for analysis and reporting. Train and mentor plant operators/technicians on new processes and safety procedures. Support continuous improvement initiatives to enhance process efficiency and safety. Adjust process parameters as required to achieve experimental objectives while maintaining safety and quality standards. Monitor and record critical process parameters (temperature, pressure, flow, pH, etc.) in logbooks and shift reports. Analyze deviations from standard operating conditions and take corrective action or escalate to supervisors/R&D teams. Respond effectively to emergencies (leaks, spills, equipment failure, etc.) and initiate corrective measures. Participate in risk assessments, HAZOP studies, and safety audits for pilot plant processes. Key Skills & Competencies: Strong knowledge of chemical processes, equipment handling, and troubleshooting. Good understanding of process safety and industrial best practices. Leadership and team management skills. Effective communication and reporting skills. Ability to interpret process flow diagrams (PFDs) and P&IDs. Hands-on approach and problem-solving mindset. Position Specification Education: B.E/ B.Tech - Chemical Engineering Nature of Experience: Fine chemicals, Specialty chemicals, Batch process industry Duration of Experience: - 5 to10 Years

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity The objective of our Digital Risk Consulting service is to support clients with the development, implementation, improvement, and modernization of their technology risk and compliance programs to address the constantly changing risk and technology landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market, and when required by regulation or contract. Your Key Responsibilities You will operate as a team leader for engagements to help our clients develop and strengthen their IT risk and compliance programs. You will work directly with clients to review their IT processes and controls, remediate and implement controls, onboard new tools and services into risk and compliance frameworks, and assist with the readiness and adherence for new compliance regulations. Your responsibilities include both in-person and remote oversight and coaching of engagement team members, reporting to both senior engagement team members and client leadership, as well as partnering with our key client contacts to complete the engagement work. What You'll Do Designing and implementing solutions to various data related technical/compliance challenges such as DevSecOps, data strategy, data governance, data risks & relevant controls, data testing, data architecture, data platforms, data solution implementation, data quality and data security to manage and mitigate risk. Leveraging data analytics tools/software to build robust and scalable solutions through data analysis and data visualizations using SQL, Python and visualization tools Design and implement comprehensive data analytics strategies to support business decision-making. Collect, clean, and interpret large datasets from multiple sources, ensuring completeness, accuracy and integrity of data. Integrating and/or piloting next-generation technologies such as cloud platforms, machine learning and Generative AI (GenAI) Developing custom scripts and algorithms to automate data processing and analysis to generate insights Applying business / domain knowledge including regulatory requirements and industry standards to solve complex data related challenges Analyzing data to uncover trends and generate insights that can inform business decisions Build and maintain relationships across Engineering, Product, Operations, Internal Audit, external audit and other external stakeholders to drive effective financial risk management. Work with DevSecOps, Security Assurance, Engineering, and Product teams to improve efficiency of control environments and provide risk management through implementation of automation and process improvement Bridge gaps between IT controls and business controls, including ITGCs and automated business controls. Work with IA to ensure complete control environment is managed Work with emerging products to understand risk profile and ensure an appropriate control environment is established Implement new process and controls in response to changes to the business environment, such as new product introduction, changes in accounting standards, internal process changes or reorganization. What You'll Need Experience in data architecture, data management, data engineering, data science or data analytics Experience in building analytical queries and dashboards using SQL, noSQL, Python etc. Proficient in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions Knowledge of tools in the following areas: Scripting and Programming (e.g., Python, SQL, R, Java, Scala, etc.) Big Data Tools (e.g., Hadoop, Hive, Pig, Impala, Mahout, etc.) Data Management (e.g., Informatica, Collibra, SAP, Oracle, IBM etc.) Predictive Analytics (e.g., Python, IBM SPSS, SAS Enterprise Miner, RPL, Matl, etc.) Data Visualization (e.g., Tableau, PowerBI, TIBCO-Spotfire, CliqView, SPSS, etc.) Data Mining (e.g., Microsoft SQL Server, etc.) Cloud Platforms (e.g., AWS, Azure, or Google Cloud) Ability to analyze complex processes to identify potential financial, operational, systems and compliance risks across major finance cycles Ability to assist management with the integration of security practices in the product development lifecycle (DevSecOps) Experience with homegrown applications in a microservices/dev-ops environment Experience with identifying potential security risks in platform environments and developing strategies to mitigate them Experience with SOX readiness assessments and control implementation Knowledge of DevOps practices, CI/CD pipelines, code management and automation tools (e.g., Jenkins, Git, Phab, Artifactory, SonarQube, Selenium, Fortify, Acunetix, Prisma Cloud) Preferred: Experience in: Managing technical data projects Leveraging data analytics tools/software to develop solutions and scripts Developing statistical model tools and techniques Developing and executing data governance frameworks or operating models Identifying data risks and designing and/or implementing appropriate controls Implementation of data quality process Developing data services and solutions in a cloud environment Designing data architecture Analyzing complex data sets & communicating findings effectively Process management experience, including process redesign and optimization Experience in scripting languages (e.g., Python, Bash) Experience in cloud platforms (e.g., AWS, Azure, GCP) and securing cloud-based applications/services To qualify for the role, you must have A bachelor's or master's degree A minimum of 3 years of experience working as an IT risk consultant or data analytics experience. Bring your experience in applying relevant technical knowledge in at least one of the following engagements: (a) risk consulting, (b) financial statement audits; (c) internal or operational audits, (d) IT compliance; and/or (e) Service Organization Controls Reporting engagements. We would expect for you to be available to travel outside of their assigned office location at least 50% of the time, plus commute within the region (where public transportation often is not available). Successful candidates must work in excess of standard hours when necessary. A valid passport is required. Ideally, you’ll also have A bachelor's or master's degree in business, computer science, information systems, informatics, computer engineering, accounting, or a related discipline CISA, CISSP, CISM, CPA or CA certification is desired; non-certified hires are required to become certified to be eligible for promotion to Manager. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity The objective of our Digital Risk Consulting service is to support clients with the development, implementation, improvement, and modernization of their technology risk and compliance programs to address the constantly changing risk and technology landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market, and when required by regulation or contract. Your Key Responsibilities You will operate as a team leader for engagements to help our clients develop and strengthen their IT risk and compliance programs. You will work directly with clients to review their IT processes and controls, remediate and implement controls, onboard new tools and services into risk and compliance frameworks, and assist with the readiness and adherence for new compliance regulations. Your responsibilities include both in-person and remote oversight and coaching of engagement team members, reporting to both senior engagement team members and client leadership, as well as partnering with our key client contacts to complete the engagement work. What You'll Do Designing and implementing solutions to various data related technical/compliance challenges such as DevSecOps, data strategy, data governance, data risks & relevant controls, data testing, data architecture, data platforms, data solution implementation, data quality and data security to manage and mitigate risk. Leveraging data analytics tools/software to build robust and scalable solutions through data analysis and data visualizations using SQL, Python and visualization tools Design and implement comprehensive data analytics strategies to support business decision-making. Collect, clean, and interpret large datasets from multiple sources, ensuring completeness, accuracy and integrity of data. Integrating and/or piloting next-generation technologies such as cloud platforms, machine learning and Generative AI (GenAI) Developing custom scripts and algorithms to automate data processing and analysis to generate insights Applying business / domain knowledge including regulatory requirements and industry standards to solve complex data related challenges Analyzing data to uncover trends and generate insights that can inform business decisions Build and maintain relationships across Engineering, Product, Operations, Internal Audit, external audit and other external stakeholders to drive effective financial risk management. Work with DevSecOps, Security Assurance, Engineering, and Product teams to improve efficiency of control environments and provide risk management through implementation of automation and process improvement Bridge gaps between IT controls and business controls, including ITGCs and automated business controls. Work with IA to ensure complete control environment is managed Work with emerging products to understand risk profile and ensure an appropriate control environment is established Implement new process and controls in response to changes to the business environment, such as new product introduction, changes in accounting standards, internal process changes or reorganization. What You'll Need Experience in data architecture, data management, data engineering, data science or data analytics Experience in building analytical queries and dashboards using SQL, noSQL, Python etc. Proficient in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions Knowledge of tools in the following areas: Scripting and Programming (e.g., Python, SQL, R, Java, Scala, etc.) Big Data Tools (e.g., Hadoop, Hive, Pig, Impala, Mahout, etc.) Data Management (e.g., Informatica, Collibra, SAP, Oracle, IBM etc.) Predictive Analytics (e.g., Python, IBM SPSS, SAS Enterprise Miner, RPL, Matl, etc.) Data Visualization (e.g., Tableau, PowerBI, TIBCO-Spotfire, CliqView, SPSS, etc.) Data Mining (e.g., Microsoft SQL Server, etc.) Cloud Platforms (e.g., AWS, Azure, or Google Cloud) Ability to analyze complex processes to identify potential financial, operational, systems and compliance risks across major finance cycles Ability to assist management with the integration of security practices in the product development lifecycle (DevSecOps) Experience with homegrown applications in a microservices/dev-ops environment Experience with identifying potential security risks in platform environments and developing strategies to mitigate them Experience with SOX readiness assessments and control implementation Knowledge of DevOps practices, CI/CD pipelines, code management and automation tools (e.g., Jenkins, Git, Phab, Artifactory, SonarQube, Selenium, Fortify, Acunetix, Prisma Cloud) Preferred: Experience in: Managing technical data projects Leveraging data analytics tools/software to develop solutions and scripts Developing statistical model tools and techniques Developing and executing data governance frameworks or operating models Identifying data risks and designing and/or implementing appropriate controls Implementation of data quality process Developing data services and solutions in a cloud environment Designing data architecture Analyzing complex data sets & communicating findings effectively Process management experience, including process redesign and optimization Experience in scripting languages (e.g., Python, Bash) Experience in cloud platforms (e.g., AWS, Azure, GCP) and securing cloud-based applications/services To qualify for the role, you must have A bachelor's or master's degree A minimum of 3 years of experience working as an IT risk consultant or data analytics experience. Bring your experience in applying relevant technical knowledge in at least one of the following engagements: (a) risk consulting, (b) financial statement audits; (c) internal or operational audits, (d) IT compliance; and/or (e) Service Organization Controls Reporting engagements. We would expect for you to be available to travel outside of their assigned office location at least 50% of the time, plus commute within the region (where public transportation often is not available). Successful candidates must work in excess of standard hours when necessary. A valid passport is required. Ideally, you’ll also have A bachelor's or master's degree in business, computer science, information systems, informatics, computer engineering, accounting, or a related discipline CISA, CISSP, CISM, CPA or CA certification is desired; non-certified hires are required to become certified to be eligible for promotion to Manager. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Description: Intern – Innovation Expert Position Overview We are seeking a creative and forward-thinking Innovation Intern to join our educational institute. The intern will collaborate with multiple departments to explore, conceptualize, and support innovative projects that enhance academic delivery, administrative processes, student engagement, and institutional growth. This role is ideal for someone who is enthusiastic about research, emerging technologies, and driving fresh ideas into action. Key Responsibilities Work with various departments (Academic, Administrative, IT, HR, Student Affairs, etc.) to identify areas for innovative projects. Research and evaluate new trends, tools, and technologies that could benefit the institute. Assist in brainstorming, prototyping, and piloting innovative solutions. Support in preparing project proposals, presentations, and reports for innovation initiatives. Collaborate with faculty, staff, and students to gather inputs and encourage innovative thinking. Document project progress, outcomes, and lessons learned for future reference. Contribute ideas that align with the institute’s vision for continuous improvement and growth. Required Skills & Competencies Creative thinking and problem-solving mindset. Ability to research and explore new technologies, tools, and methodologies. Basic knowledge of project management and innovation frameworks (e.g., design thinking, agile). Good communication and collaboration skills. Ability to work independently as well as in a team-oriented environment. Curiosity and passion for continuous learning and innovation. Eligibility & Education Pursuing a degree/diploma in Management, Innovation, Entrepreneurship, Engineering, Computer Science, or related fields. Prior experience in projects related to innovation, research, or entrepreneurship will be an advantage. What We Offer Opportunity to contribute to live innovation projects within the educational sector. Hands-on exposure to design thinking and innovation methodologies. Collaboration with cross-functional teams and exposure to diverse challenges. Mentorship from faculty and professionals driving institutional development. Certificate of Internship & potential consideration for future opportunities. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Provident Fund Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: IT executive: 1 year (Required) excel: 1 year (Required) Work Location: In person