Senior System Administrator

Knowledge and Skills:

• In-depth knowledge of company and industry standard computing environments such as HPE Superdome, c7000 enclosure, HPE Synergy, HPE Blade and rack mount server; SAN and Storage devices such as HPE 3PAR, Primera/Alletra, XP7/XP8, Brocade SAN switches
• Working knowledge of HPUX Operating system.
• Provide Mission Critical customer recommendations to improve processes.
• Experienced knowledge of change management process and tools in complex environment.
• Adequate skills in project management, communication, analysis, and presentation.
• Mission Critical and ITIL certifications desired.

Responsibilities:

• Apply deep and broad technical background and knowledge of industry trends to operate several critical or high-risk technology areas/customer groups.
• Integrate technical knowledge and business understanding to create solutions for customer.
• Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
• Resolve technical and some business incidents independently.
• Mentor/assist less-experienced team members on complex incidents.
• Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.
• Act as trusted advisor in the consultant role for customer and company sales teams.
• Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
• Provide suggestions for operational efficiencies.
• Lead Customer Expectation management as part of escalation process.
• Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.

Education and Experience Required:

Bachelor's degree preferred or associate degree holder (technical field) with 5- 8years working experience in related fields desired.

This role involves rotational shifts and candidate should be willing to work based out of Client location.