296 Brocade Jobs

The Storage Engineer is responsible for supporting and maintaining availability and performance of all disk storage & SAN switches in production as well as non-production environments. You will work as part of a results-oriented service delivery team and support other storage engineering & operations teams. Additionally, you will participate in root cause analysis of problems, identify areas for process improvement, remediate issues, and execute tasks to deliver on project-based initiatives. You will provide L1 support for all disk storage related issues across the enterprise and respond to and assist in production operations in a 24/7 environment. You will provide support to and coordinate with internal users, operations staff, and vendor resources for root cause analysis. Participation in an on-call rotation for after-hours support based on escalations is required. Your responsibilities also include providing technical analysis, resolving problems, proposing solutions, participating as a resource for project-driven initiatives, and identifying and automating manual tasks using scripting and application development. You are expected to have mid-level experience with a variety of disk storage subsystems and SAN switches including Hitachi, Nimble, NetApp, Qumulo, and Brocade. A deep understanding of SCSI, NFS, and CIFS protocols is necessary. Experience in disk storage configuration management, hands-on experience with storage-based replication technologies, automation tools, and good English speaking and written skills are essential. You should possess top-tier critical thinking and problem-solving skills, the ability to work in a service-oriented team environment, project management, organization, and time management skills. Being customer-focused and dedicated to the best possible user experience, along with effective communication with both technical and business resources, is also required.,

The company is a leading IT services provider specializing in storage technologies and infrastructure solutions. The role requires a highly experienced individual with 2 - 10+ years of experience in storage technologies, specifically NetApp Cluster Mode and EMC Powermax. You must possess a strong SAN networking knowledge in Brocade and CISCO MDS SAN Switches. Your responsibilities will include handling day-to-day operations (L1, L2, L3) for storage devices, troubleshooting issues, and ensuring quality production maintenance. You will be expected to provide on-call support, collaborate with other infra support teams, perform monitoring, vendor management, and health checks. Identifying opportunities for process improvement, ticket remediation, and taking ownership of incidents, changes, and problems will be part of your role. Additionally, you will lead critical outage calls, participate in customer meetings, generate storage reports, tune parameters, address performance issues, and manage capacity and performance scale out. To excel in this role, you should have a strong knowledge (L1 - L3 level) on Storage Technologies like NetApp Cluster Mode, experience in handling day-to-day operations for storage devices, troubleshooting skills, good communication skills in English, ability to collaborate with other teams, expertise in NetApp Cluster mode filers and SAN switches, experience in storage replications, coordination with stakeholders and vendors, leadership skills for critical outage calls, and capacity and performance management experience. This position is based in Navi Mumbai, Hyderabad, or Bangalore, India.,

As a Senior Storage Engineer at AHEAD, you will play a crucial role in maintaining and ensuring the overall health of storage technologies in our managed services customer's environments. You will be an integral part of the Managed Services Infrastructure Practice - Storage and DPS team, focusing on Tier 3 incident management, service request management, and change management infrastructure support for all Managed Services customers. Your responsibilities will include providing enterprise-level operational support for incident, problem, and change management activities, planning and executing maintenance tasks, evaluating customer environments for performance and design issues, collaborating with technical teams to troubleshoot complex infrastructure issues, and serving as a subject matter expert and escalation point for storage technologies. Additionally, you will work closely with vendors to address storage-related issues, maintain detailed documentation, participate in on-call rotation, and engage with customers and internal teams transparently. To excel in this role, you should hold a Bachelor's degree in Information Systems or a related field, or possess equivalent education, specialized experience, skills, knowledge, training, or certifications. You must have over 10 years of expert-level experience with Dell Isilon/PowerScale, including best practices, as well as at least 5 years of experience with Dell Unity. Proficiency in disaster recovery and data replication technologies, block and file migration, administration of switching technologies, and operational administration of IT systems is essential. Furthermore, experience with monitoring platforms like LogicMonitor and enterprise ITSM systems such as Service Now is beneficial. Familiarity with storage platforms like Pure or NetApp, cloud platforms, and managed services or consulting experience is required. Strong problem-solving skills, excellent oral and written communication abilities, and a customer service-oriented approach are key attributes for success in this role. At AHEAD, we value diversity and inclusion, promoting growth through the adoption of leading-edge technologies, cross-departmental training, and ongoing certifications for continuous learning. Additionally, we offer a range of employment benefits in the USA, including medical, dental, and vision insurance, 401(k) contributions, paid company holidays, time off, parental and caregiver leave, and more. For additional details on benefits, please visit https://www.aheadbenefits.com/. Join us at AHEAD, where you will have the opportunity to contribute to the digital transformation journey of enterprises while working in a supportive and inclusive environment that encourages personal and professional growth.,

Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0725-0718 Employment Type: Full Time Position Description: Job Title: L2/L3 NetApp Storage Administrator Experience Required: 6+ years Location: Mumbai Job Type: Full-time About the Role We are seeking an experienced L2/L3 NetApp Storage Administrator to join our infrastructure team. The ideal candidate will have deep expertise in all the NetApp Controller models including, MCC, all the switch model and enterprise SAN/NAS environments. You’ll play a critical role in maintaining the health, performance, upgrades and availability of our storage infrastructure. Key Responsibilities Provide L3-level support for NetApp storage systems and related technologies. Perform daily operational tasks, including monitoring, troubleshooting, and maintenance of storage environments. Lead and resolve complex incidents, changes, and problems within defined SLAs. Administer and implement NetApp Cluster-Mode filers, SnapMirror/SnapVault, and replication solutions. Configure and manage SAN/NAS networking using Brocade and Cisco MDS SAN switches. ONTAP, Storage Grid, MetroCluster and Switch upgrade experience. Monitor system health, conduct proactive health checks, and vendor coordination for hardware/software issues. Participate in critical incident calls, weekly/monthly operational reviews, and customer meetings. Analyze and remediate recurring issues through ticket analysis and automation initiatives. Generate performance and capacity reports, and fine-tune systems to address performance bottlenecks. Work closely with internal teams and third-party vendors to ensure end-to-end resolution of storage issues. Provide on-call support as part of a rotational schedule. Required Skills & Experience 6+ years of hands-on experience in enterprise storage administration. Expert-level knowledge in NetApp Cluster Mode (ONTAP). Experience with all NetApp controller models. Experience in other NetApp storage technologies like StorageGrid, E-Series, MetroCluster would be highly regarded Strong hands-on knowledge of Brocade and Cisco MDS SAN switch environments. Solid understanding of SAN/NAS protocols, including FC, iSCSI, and NFS/CIFS. Experience in storage replication technologies, both FC and IP-based. Skilled in handling capacity planning, performance tuning, and scale-out storage architecture. Strong verbal and written communication skills in English. Proven ability to collaborate with infrastructure, application, and vendor teams. Skills: English NET App Storage Switches Unix What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : NetApp Data Management & Cloud Storage Solutions Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that configured services operate smoothly across multiple platforms. You will be responsible for troubleshooting hardware and software problems, implementing technology solutions, and providing support for both remote and onsite operations. Your role will require you to work within defined operating models and processes, ensuring that all systems function optimally and meet the needs of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their technical skills.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in NetApp Data Management & Cloud Storage Solutions.- Strong understanding of cloud storage architectures and data management best practices.- Experience with troubleshooting and resolving issues related to server and network environments.- Familiarity with operating system-level support across various platforms.- Ability to implement and maintain software solutions from different vendors. Additional Information:- The candidate should have minimum 5 years of experience in NetApp Data Management & Cloud Storage Solutions.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring the smooth operation of hardware and software components. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design.- Strong understanding of network protocols and storage technologies.- Experience with server and network hardware configurations.- Familiarity with operating system-level support and maintenance.- Ability to document technical processes and solutions clearly. Additional Information:- The candidate should have minimum 2 years of experience in Storage Area Networks (SAN) Architecture and Design.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : EMC Storage Area Network (SAN) Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. This role requires strong leadership skills and the ability to effectively communicate with stakeholders and team members. Roles & Responsibilities:Should have sound experience in providing L2/L3 support for Storage Management and support on EMC PowerMax, NetApp Cluster modeDesign and implement EMC PowerMax, NetApp storage systems including installation, configuration, software upgrades, and storage provisioning.Administer Fiber Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.Design and Configure Replication for Disaster Recovery using Snapmirror and other NetApp toolsPlan and implement best practices for NAS and SAN solutions.Create and update documentation for storage procedures. Professional & Technical Skills: Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Perform team management rolesDue to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays.Should have sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par and Pure technologies, RAID Levels, Flashpool and Flexclone.Good knowledge on CIFS, NFS, ISCSI and FCP protocols.Experience with installation, configuration and management of storage arrays and switches expected.Experience with Brocade and Cisco SAN Switches.Experience on Storage Pools, Tiering, LUN masking and zoning.Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.Should have knowledge about the ITIL framework.Good technical expertise on Snap Center Relevant certifications will be an added advantage. Additional Information:- The candidate should have a minimum of 3 years of experience in EMC Storage Area Network (SAN) Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

The Network Consultant (Level 2 Network Engineering) team is responsible for ensuring availability, performance, and security of the network infrastructure. As a member of the team, you have a direct impact on network infrastructure design and feature enhancements to keep our systems running smoothly. You are focused on creating engineering solutions to operations problems, optimizing existing systems, building infrastructure and eliminating work through automation. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Our ideal candidate is highly autonomous, possesses effective written and verbal communication skills, a strong sense of ownership, adapts quickly to new technologies, and has high career growth potential. The desire and ability to work in a fast-paced, collaborative environment is essential. Essential Functions: Develop network architecture for a multi-tenant enterprise environment. Be responsible for the lifecycle of architecture from inception to working with engineering teams on implementation and supportability of design. Build reusable designs and systems that promote scale, reliability, security and efficiency. Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. Define and develop optimized network monitoring systems. Develop and maintain consistency within the networking infrastructure. Troubleshoot and remedy network related issues. Ability to participate in a regular on-call rotation. Analyze complex business problems and issues as it relates to enterprise network infrastructure. Provide technical guidance to IT professionals to correct issues encountered with network software & connectivity. Manage the needs of multiple customers, prioritize needs and manage the daily workload. Assist with internal projects as necessary, and work with project managers to set the scope and timelines of new projects to meet completion deadlines. Interface with all levels of employees internally and within client businesses to support engagement requirements (business owners, project managers, customer employees, and executive management). Write technical procedural documentation for co-workers and for delegated tasks. Required Education, Knowledge, and Experience: BS degree in Computer Science or related technical field involving systems engineering, or equivalent practical experience. 5+ years of experience working on a service provider or enterprise-level network in engineering or design capacity. Proven expertise with network hardware and software, preferably including Brocade, Cisco (IOS, NX-OS), Juniper JunOS, HPE, Fortinet etc. - CCNP certification required, JNCIA/JNCIS certification preferred. Strong understanding of wireless protocols with proven experience in Juniper Mist, Cisco WLC and Ruckus. A deep understanding of network protocols, including IP and related transports, BGP, EIGRP and OSPF. A deep understanding of network hardware internals, including forwarding, filtering, and policing mechanisms. A solid understanding of application protocols, including DNS, IPSEC, HTTPS, and TLS. Practical experience in network device firmware management in a large-scale enterprise environment. Experience developing network automation tools in at least one language (Python, Perl, C++, Bash, etc.). Experience with and understanding authentication mechanisms including PKI. Strong written and verbal communications skills. Abilities and Skills: Ability to adapt to a changing technical environment. Ability to coach other members of team in their area of expertise. Ability to communicate clearly with all team members and end-users. Ability to work with a sense of urgency. Self-directed and sufficient as there may be little to no daily supervision. Ability to analyze complex business systems and proprietary application configurations, document the configurations and processes, and support them as needed. Ability to prioritize and manage competing demands and tasks, and successfully manage multiple engagements that may require additional resources.

The role of a Backup, Unix & Storage Analyst in Bangalore, India involves supporting and managing Storage and Backup systems, specifically specializing in NetApp & Brocade for Storage and CommVault for Backup, with some knowledge in Unix (Solaris). The primary responsibility is to ensure that the Customer's Backup & Storage systems are configured to meet the evolving IT environment's demands. Key Responsibilities: - Supporting and managing NetApp storage environment, including provisioning, maintenance, monitoring, and optimization of storage resources across SAN and NAS infrastructures. - Administering ONTAP, system monitoring, performance tuning, and firmware upgrades. - Managing snapshots, SnapMirror relationships, LUNs, and storage reclamation. - Handling Commvault backups, issue resolution, tape restores, and backup configurations. - Troubleshooting backup system issues and collaborating with the Systems team and external vendors. - Participating in backup-to-disk projects and backup configuration due to server lifecycle events. - Troubleshooting frequently failing backups and communicating system changes. - Demonstrating expertise in SAN technologies and troubleshooting server-related issues. Experience Requirement: - Minimum 4 years of experience in Storage and/or Backup administration. - Strong knowledge of Backup and Storage in an IT operational environment. - Proficiency in Systems Management, Monitoring, Backup, and Storage principles. - Experience in providing support to global clients and dealing with customers from diverse backgrounds. - Attention to detail, commitment, flexibility, ability to adapt to new systems and business rules. - Excellent communication skills and the ability to work effectively with local and remote team members. Mandatory Skills: - Proficiency in Commvault 11, Windows Scripting, and Active Directory Authentication. - Familiarity with ONTAP operating system, NetApp tools, and Brocade Network Advisor. - Strong problem-solving skills, attention to detail, and the ability to work independently and collaboratively in a team-oriented environment. Preferred Skills: - Certification in NetApp and Commvault. - Knowledge of Solaris/Linux, Microsoft Project, and system documentation. - Additional certifications in NetApp Ontap and Data Protection, Commvault, MCSE/MCSA/MCITP. Education Requirement: - Minimum degree level education of B.Tech./B.E./MCA/BCA from a premier institute or equivalent experience in software design or related field. - ITIL certification is preferred.,

Job Title Server Room & DC Lead Job Grade (refer to JE) G9A Function Information Technology Sub-function Infra IT Manager’s Job Title Global Head – DC/SNOC Skip Level Manager’s Title Global Head – IT Infra Operation Function Head Title GM Location: Mumbai No. of Direct Reports (if any) NA Date Of Joining Areas Of Responsibility At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary Datacenter Domain Specialist – SME is a senior-level expert responsible for the management, optimization, and continuous improvement of all aspects of datacenter operations, including server, storage, backup, infrastructure, and disaster recovery (DR). This role involves overseeing the technical operations of datacenter environments, project management of datacenter initiatives, ensuring compliance with internal and external standards, and managing vendor relationships. The Datacenter Domain Lead will act as a subject matter expert, providing strategic direction, ensuring operational efficiency, and supporting audits and compliance initiatives for datacenter operations. Responsibilities Datacenter Operations Management: Lead day-to-day operations of global datacenters, ensuring all systems are running optimally, including servers, storage, backup, and associated infrastructure. Oversee the capacity planning, performance monitoring, and resource allocation to meet current and future business requirements. Manage operational procedures for incident response, disaster recovery (DR), and business continuity planning (BCP). Ensure that the datacenter environment is reliable, secure, and aligned with business objectives. Datacenter Infrastructure & Technology Management Lead the architecture, design, and implementation of datacenter systems, ensuring high availability, fault tolerance, scalability, and security. Oversee and manage technologies such as servers (physical and virtual), storage systems (SAN, NAS, DAS), networking, and backup systems, including cloud and hybrid environments. Continuously assess, optimize, and manage the lifecycle of IT infrastructure, including hardware, software, and firmware updates/upgrades. Develop and enforce best practices for server management, virtualization, and storage. Project Management Lead and manage large-scale datacenter projects, such as infrastructure upgrades, migration initiatives, and cloud adoption strategies, from inception to completion. Develop project plans, budgets, timelines, and resource allocation, ensuring that projects are delivered on time, within scope, and on budget. Coordinate with cross-functional teams to ensure alignment on project deliverables, risk management, and change control processes. Ensure the timely and accurate reporting of project status, issues, and risks to stakeholders. Backup And Disaster Recovery Management Oversee the design, implementation, and testing of backup and disaster recovery strategies, ensuring that recovery objectives (RPO/RTO) are met. Design and implement efficient, scalable backup and recovery solutions for enterprise data, ensuring business continuity and disaster recovery (DR). Create and enforce backup strategies to ensure timely, accurate backups of critical systems, applications, and data. Develop and manage backup schedules and strategies for on-premise, cloud, and hybrid environments. Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages. Maintain comprehensive documentation of backup and recovery procedures, configurations, and policies. Produce regular backup performance reports and recommend improvements to senior management. Create and maintain internal documentation for DR testing, incident responses, and compliance audits. Work with internal teams and vendors to develop, refine, and execute incident response and business continuity strategies. Regularly assess the storage capacity and performance of backup systems, ensuring scalability as data volumes grow. Perform regular optimization of backup processes to reduce backup windows, improve efficiency, and enhance overall backup performance. Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date. Compliance & Audit Ensure compliance with regulatory, industry, and company-specific standards (e.g., GDPR, HIPAA, SOX, ISO 27001). Assist in preparing for and supporting internal and external audits, ensuring that the datacenter environment adheres to required compliance standards. Review and ensure that all datacenter operations meet security, risk, and privacy requirements, including data encryption, access controls, and disaster recovery protocols. Act as a key point of contact during audits, liaising with auditors and business units to ensure that evidence is provided and that audit recommendations are acted upon. Vendor Management Lead vendor selection, contract negotiation, and performance management for datacenter-related services, including hardware procurement, storage, backup, and cloud service providers. Maintain strong relationships with third-party vendors, ensuring they meet service level agreements (SLAs), resolve issues promptly, and deliver according to agreed timelines. Oversee vendor risk assessments and work closely with procurement and legal teams to ensure compliance with corporate policies. Manage vendor escalations and dispute resolution, ensuring minimal disruption to operations. Strategic Planning And Budget Management Lead the budgeting process for datacenter operations, ensuring cost-efficient resource allocation and capital expenditures. Provide strategic insights and recommendations for optimizing data center operations, enhancing efficiency, and reducing costs. Ensure that the datacenter infrastructure is aligned with business objectives and future scalability needs. Collaborate with finance, procurement, and senior leadership to align on budgeting, financial planning, and cost-saving initiatives. Process And Procedure Development Develop, document, and enforce operational processes and procedures for all aspects of datacenter management (e.g., change management, incident management, patch management). Standardize best practices for datacenter operations, including system configuration, deployment, monitoring, and maintenance. Drive continuous process improvement, leveraging automation and tools to streamline operations, enhance productivity, and reduce manual intervention. Team Leadership And Collaboration Lead a team of IT professionals responsible for datacenter management, including server administrators, storage engineers, and network specialists. Foster a collaborative and high-performance work culture, mentoring team members and ensuring skills development through training programs and certifications. Work with internal teams (e.g., IT Security, Cloud, Networking) to ensure alignment and integration of datacenter strategies with overall IT strategies. Provide leadership and guidance during major incidents, outages, or DR events, ensuring the team’s effective response and recovery. Continuous Improvement And Innovation Stay up to date on the latest trends in datacenter technologies, storage solutions, backup strategies, and disaster recovery. Evaluate new tools, technologies, and solutions to improve datacenter efficiency, performance, and cost-effectiveness. Propose and implement innovative solutions to drive operational excellence and scalability. Travel Estimate Up to 10 % Job Scope Internal Interactions (within the organization) IT Functional Team External Interactions (outside the organization) Vendors & OEM’s Geographical Scope India & Overseas Financial Accountability (cost/revenue with exclusive authority) Job Requirements Educational Qualification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Specific Certification VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA). ITIL v3 or ITIL 4 certification (Service Management). Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP), or Certified Data Center Expert (CDCE). Project Management Professional (PMP), Prince2 or equivalent certifications. Either of EMC and NetApp, AND preferred at least one of HP storage, EMC Networker, Symantec NetBackup, CommVault, Cloud backup solution. Advance Excel, Microsoft Word, and PowerPoint 2013, MS Project, MS Visio Skills Technical Skills: Storage Technologies: Expertise in EMC, NetApp, HP Storage etc. Storage Infrastructure Management: Experience in SAN design, LUN masking, zoning, fiber channel switches (Cisco, Dell, HP, Brocade), and storage capacity planning. Datacenter & Infrastructure: Strong knowledge of SAN, NAS, server architecture, and network. Cloud Solutions: Proficient in AWS, Azure, and hybrid datacenter environments. Backup & Disaster Recovery: Expertise in backup technologies (e.g., CommVault, Veeam, NetBackup, Veritas, IBM Tivoli, Cloud Backup Solutions) and disaster recovery solutions. Project Management & Leadership Solution Architecture: Skilled in designing IT solutions and backup strategies. Leadership: Strong leadership and team management skills, including managing cross-functional teams and large-scale projects. Certifications: Prince2 Practitioner, PMP Trained, ITIL V3 Certified (Service Operations, Service Transitioning). Vendor Management: Expertise in managing vendors, negotiating contracts, and maintaining positive stakeholder relationships. Project Planning & Execution: Proficient in budgeting, forecasting, and creating cost models for IT infrastructure. Operational & Analytical Skills ITIL & ITSM Frameworks: Experience in ITIL processes for service management and operational efficiency. Troubleshooting & Performance Optimization: Strong troubleshooting skills for SAN performance, storage issues, and network connectivity. Capacity Planning & Monitoring: Skilled in monitoring, reporting, and analysing storage systems for optimal performance and capacity utilization. Problem-Solving & Critical Decision-Making: Strong analytical skills to identify issues, provide solutions, and make critical decisions in high-pressure environments. Communication & Documentation Stakeholder Engagement: Exceptional communication skills for interacting with stakeholders and vendors. Documentation: Proficient in preparing reports, dashboards, and detailed documentation for management and audits. Interpersonal Skills: Ability to work effectively in multicultural and cross-functional teams. Additional Skills Operating Systems: Knowledge of Windows, Linux, Unix. Monitoring Tools: Hands-on experience with monitoring tools and management platforms. MS Office Proficiency: Advanced skills in Excel, MS Word, PowerPoint, MS Project, MS Visio. Continuous Improvement: Strategic thinker with a focus on operational excellence and process improvements. Experience 12+ Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: IBM Storage. Experience: 5-8 Years.

Knowledge and experience on EMC VMAX series storage Knowledge and experience on EMC VMAX replication technologies (SRDF) Knowledge and experience on IBM storage Knowledge and experience on NetApp SANtricity storage Knowledge on EMC ESRS Knowledge and experience on SAN switch devices (Cisco MDS) Knowledge and experience on IBM SAN switch Proactive in taking decision for better results w.r.t SAN environment. Knowledge and experience in Storage and SAN switch firmware upgrades Should possessed good troubleshooting skills in case of hardware failures. Daily monitoring and reporting SAN devices along with replication status

Candidate should have 4 to 5 years of hands-on experience on following Storage Technology VMAX 250F DC IBM All Flash 900 NetApp EF560 (All Flash) Data Domain DD9300 DC SAN Switch (MDS 9706, Brocade) Management Server (Unisphere, Symcli, Santricity) SRS (Secure Remote Service) Able to Configure and manage RAID, Encryption, De-duplication, and compression. co-ordinate with OEM for any part replacement, firmware bugs, Identification of Disk or hardware failures Provide required WebEx session or logs to analyse the bugs and follow-up until the service ticket is resolved. Co-ordination with respective OEM vendors for chassis, disk failures. Able to prepare RCA with the inputs and resolution summary of OEM for all Severity 1 calls, Able to work on storage I/O, drive utilization, I/O contention, and storage availability metrics such as LUN / Disk drive utilization and analyse the reports Analysed Storage performance reports generated by the deployed tools perform periodic performance tuning in relation to usage patterns by applications to maximize efficient use and fine tune storage parameters, such as: Optimize disk I/O contention parameters, Firmware updates. Verify packet contention at SAN switch Level. Ensure that firmware and microcode for disk arrays, SAN switches, HBAs are all interoperable per OEM specifications Able to perform LUN / Disk drive assignment on approved CR Manage file system structure, access, and data life cycles Space monitoring of disks / drives in the storage sub systems Able to perform Tape restoration Change management process to be followed

We're looking for a Senior Network Engineer This role is Office Based, Pune Office Senior Network Engineer We see this as an exciting opportunity for someone who is proficient at managing all aspects of LAN/WAN network infrastructure including routers, switches, load balancers, and firewalls in both on prem and cloud environments. Reporting to the Associate Director, Network Engineering, this position will work closely with the Site Reliability Operations, Systems Engineering, and Software Development organizations in support of our state-of-the-art 24/7/365 production SaaS service offering. This critical position provides great visibility and individual growth potential for an ambitious IT professional but also requires proven experience with exponential growth on a global scale. You must be able to think creatively and work independently, presenting creative solutions to difficult networking problems. In this role, you will… Ideal candidate will have a strong networking background working with multiple vendors including Cisco, Palo Alto, Juniper, Arista, F5, A10, Brocade, and Meraki. Day-to-day operational support of network infrastructure and services maintaining, highly available, high performance data center network infrastructure involving multiple distributed systems in both on premise and cloud environments. Specific responsibilities include configuration, administration, upgrade and maintenance of network switches, routers, load balancers, and firewalls. Troubleshoot technical issues with other technical staff and end-users. Monitor and manage network security, traffic, and performance. Experience with several Network monitoring and administration tools: SolarWinds, Thousand Eyes, Panorama, New Relic, Grafana and Logic Monitor. Maintain Cornerstone’s global SaaS service ensuring all incidents are tracked and remediated, and changes are implemented under the auspices of Cornerstone’s policies and procedures. Develop documentation and diagrams supporting Standard Operating Procedure documents. Establishment of enterprise data network standards taking into account various in-flight initiatives. Managing medium to large scale public and private IP address schemes. Work with your team members and peer groups to ensure the security, availability, resiliency, and compliance with industry and regulatory requirements (ISO, SOC 1/2, FedRamp, PCI) in a fast-paced SaaS environment. Thorough understanding of network security aspects, common problems and solutions (ACL, firewall filtering, and VPN). You’ve Got What It Takes If You Have… In-depth knowledge and understanding of TCP/IP protocols, IP Addressing (DHCP, NAT, etc...), MPLS, VPN, VLANs, Load Balancing, and Wireless technologies. Proven experience in delivering network services and solutions in a mid-size or larger enterprise. CCNA level experience is required; CCNP certification or higher is preferred. 5- 8 years of network engineering in a datacenter environment. Experience with network change management control tools and policies. In-depth knowledge of OSPF and BGP routing protocols. L2/L3 switching on enterprise class hardware, including Arista, Cisco, Juniper, and Brocade switches and routers. Hands-on experience securing network environments with Palo Alto and Juniper Firewalls. F5 and A10 load balancers configuration and design principals. Must have extensive experience building scalable, highly available, mission critical network infrastructures. Excellent verbal and written communication skills. Team Leader, Team player, Dependable and Flexible. Deep analytical, interpersonal, organizational, communication & problem-solving skills. Security compliance experience as it relates to the network. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Consideration for privacy and security obligations. Extra dose of awesome if you have… Virtualization experience a plus. ITIL Certification a plus. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Perform basic and intermediate level troubleshooting- Implement technology at the operating system-level Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration- Strong understanding of storage area network administration- Experience in hardware/software support- Knowledge of server and network areas- Troubleshooting skills in software solutions/vendors/brands Additional Information:- The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration- This position is based at our Noida office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HPE SAN AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration.- Good To Have Skills: Experience with HPE SAN Administration.- Strong understanding of storage area network concepts and protocols.- Knowledge of Netapp storage solutions and configurations.- Experience in troubleshooting SAN-related issues.- Ability to perform SAN capacity planning and optimization. Additional Information:- The candidate should have a minimum of 3 years of experience in Netapp Storage Area Network (SAN) Administration.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HPE SAN Administration, Dell EMC SAN Architecture and DesignMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration.- Good To Have Skills: Experience with HPE SAN Administration, Dell EMC SAN Architecture and Design, IBM & Hitachi storages.- Strong understanding of storage area network configurations and management.- Knowledge of NetApp storage solutions and configurations.- Experience in troubleshooting SAN-related issues.- Ability to perform SAN capacity planning and optimization. Additional Information:- The candidate should have minimum 4 years of experience in NetApp Storage Area Network (SAN) Administration.- This position is based at our Noida office.- A 15-year full time education is required. Qualification 15 years full time education

About The Role First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for taking ownership of Storage and Backup technology Infrastructure and for service uptime / availability, to monitor, administer and support the core service SAN and NAS Storage and Backup infrastructure Role Accountability Provide engineering solutions in the infrastructure space with responsibility for the Storage and Backup Infrastructure environment Interact with application teams/Business to translate service SLAs to technology requirements Interface with vendors/external partners to create /validate Bill of material/quantity to meet the technology requirements Plan for projected growth and ensuring Storage and Backup Infrastructure ecosystem is built to sustain service capabilities over time Manage day-to-day Operations, upgrades & administration and capacity planning, disaster recovery, and security where necessary Ensure Timely procurement of resources for projects and support for vendor contract renewals Assist business continuity and disaster recovery pertaining to Storage and Backup Infrastructure Provide escalation support on critical issues pertaining to Storage and Backup Infrastructure Lead change, incident and problem management pertaining to Storage and Backup Infrastructure, including review of RCA reposts Execute change management and audit processes consistently with documented procedures and generate a new process when there is not an existing process Provide routine maintenance and upgrades to server hardware, including software updates and firmware releases Perform process documentation and compliance adherence Measures of Success Daily availability and uptime of production in case of any disaster and emergencies Optimize cost of Storage & Backup infrastructure operations Ensure compliance with all organization policies / guidelines affecting information processing Periodic & timely reporting of Storage & Backup infrastructure SLA metrics Service uptime / availability % as per agreed SLA Ensure resolution of vulnerabilities within timelines defined as per InfoSec Policy Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge and experience on Hitachi VSP Series VSPG , VSP 5K, EMC PMAX, VMAX, Unity NAS and 3PAR Storage architecture and administration. Knowledge and experience on Veritas NetBackup 8.X, 9.X, Oracle ZDLRA, Tape Libraries, D2D virtual tape libraries architecture and administration. Knowledge of SAN / NAS Network configurations (SAN switches (Brocade Directors 8510, 8X /Cisco Director Switches, BNA, SAN Navigator, CISCO DCNM. Knowledge on Virtualization & Migration techniques (NDM and UVM). Understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration & management and Host to SAN connectivity. Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL), merging switch fabrics, Trunking, Switch Migrations & Code upgrades. Ability to do Root Cause Analysis on storage and Backup issues. Knowledge of related technologies like Unix/Linux, Windows, VMWare and databases is preferred. Validate and test Architecture and Storage : SAN , NAS , Fabric, SAN Switches, SAN Directors, NFS, CIFS, SMB, All Flash.Backup : Veritas NetBackup , Oracle ZDLRA. Competencies critical to the role Stakeholder management Verbal and written communication Change Management Qualification Masters in Computer Science Preferred Industry IT

The Storage Engineer role based in Pune, India is crucial for ensuring the availability and performance of all disk storage and SAN switches in both production and non-production environments. As a part of a service delivery team, you will be responsible for providing L1 support for disk storage related issues, responding to and assisting in production operations round the clock, and collaborating with internal users and vendor resources for root cause analysis. Additionally, you will participate in an on-call rotation for after-hours support and contribute to project-based initiatives by identifying process improvements, remediating issues, and executing tasks effectively. Your responsibilities will include: - Providing L1 support for disk storage-related issues enterprise-wide - Responding to and assisting in production operations in a 24/7 environment - Collaborating with internal users, operations staff, and vendor resources for root cause analysis - Participating in an on-call rotation for after-hours support - Offering technical analysis, problem resolution, and proposing solutions - Serving as a resource for project-driven initiatives - Identifying and automating manual tasks using scripting and application development To excel in this role, you should possess: - Mid-level experience with various disk storage subsystems and SAN switches such as Hitachi, Nimble, NetApp, Qumulo, and Brocade - Profound understanding of SCSI, NFS, and CIFS protocols - Experience in disk storage configuration management and hands-on experience with storage-based replication technologies - Skills in automation tools and scripting for task automation - Strong English communication skills, both verbal and written - Exceptional critical thinking and problem-solving abilities - Ability to work effectively in a service-oriented team environment - Proficiency in project management, organization, and time management - Dedication to providing the best possible user experience - Effective communication with both technical and business stakeholders,

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for taking ownership of Storage and Backup technology Infrastructure and for service uptime / availability, to monitor, administer and support the core service SAN and NAS Storage and Backup infrastructure Role Accountability Provide engineering solutions in the infrastructure space with responsibility for the Storage and Backup Infrastructure environment Interact with application teams/Business to translate service SLAs to technology requirements Interface with vendors/external partners to create /validate Bill of material/quantity to meet the technology requirements Plan for projected growth and ensuring Storage and Backup Infrastructure ecosystem is built to sustain service capabilities over time Manage day-to-day Operations, upgrades & administration and capacity planning, disaster recovery, and security where necessary Ensure Timely procurement of resources for projects and support for vendor contract renewals Assist business continuity and disaster recovery pertaining to Storage and Backup Infrastructure Provide escalation support on critical issues pertaining to Storage and Backup Infrastructure Lead change, incident and problem management pertaining to Storage and Backup Infrastructure, including review of RCA reposts Execute change management and audit processes consistently with documented procedures and generate a new process when there is not an existing process Provide routine maintenance and upgrades to server hardware, including software updates and firmware releases Perform process documentation and compliance adherence Measures of Success Daily availability and uptime of production in case of any disaster and emergencies Optimize cost of Storage & Backup infrastructure operations Ensure compliance with all organization policies / guidelines affecting information processing Periodic & timely reporting of Storage & Backup infrastructure SLA metrics Service uptime / availability % as per agreed SLA Ensure resolution of vulnerabilities within timelines defined as per InfoSec Policy Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge and experience on Hitachi VSP Series VSPG , VSP 5K, EMC PMAX, VMAX, Unity NAS and 3PAR Storage architecture and administration. Knowledge and experience on Veritas NetBackup 8.X, 9.X, Oracle ZDLRA, Tape Libraries, D2D virtual tape libraries architecture and administration. Knowledge of SAN / NAS Network configurations (SAN switches (Brocade Directors 8510, 8X /Cisco Director Switches, BNA, SAN Navigator, CISCO DCNM. Knowledge on Virtualization & Migration techniques (NDM and UVM). Understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration & management and Host to SAN connectivity. Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL), merging switch fabrics, Trunking, Switch Migrations & Code upgrades. Ability to do Root Cause Analysis on storage and Backup issues. Knowledge of related technologies like Unix/Linux, Windows, VMWare and databases is preferred. Validate and test Architecture and Storage : SAN , NAS , Fabric, SAN Switches, SAN Directors, NFS, CIFS, SMB, All Flash.Backup : Veritas NetBackup , Oracle ZDLRA. Competencies critical to the role Stakeholder management Verbal and written communication Change Management Qualification Masters in Computer Science Preferred Industry IT

Professional Skills, Abilities and Experience Essential: High skills on SAN Storage technologies (VMAX/PMAX, PureStorage, Brocade). High skills on NAS Storage technologies (NetApp, VNX). High Skills on S3 (Cleversafe and ECS). Overall Storage Experience 15+ years DEVOPS oriented: High development skills Scripting on Python / Bash / PowerShell, code versioning tools and CD/CI Team and collaborative mind-set to develop and deliver appropriate solutions skills. Experience of delivering strategic priorities within strict timelines. Customer service-oriented skills. Capacity to learn new technologies in an autonomous way. Desirable: Skills on EMC Unity. Big data knowledge: ELK and Distributed workload. Stateful Container and Kubernetes knowledge.

Job Role: Storage Administrator L2 Candidate should have 4 to 5 years of hands-on experience on following Storage Technology VMAX 250F DC IBM All Flash 900 NetApp EF560 (All Flash) Data Domain DD9300 DC SAN Switch (MDS 9706, Brocade) Management Server (Unisphere, Symcli, Santricity) SRS (Secure Remote Service) Able to Configure and manage RAID, Encryption, De-duplication, and compression. co-ordinate with OEM for any part replacement, firmware bugs, Identification of Disk or hardware failures Provide required WebEx session or logs to analyse the bugs and follow-up until the service ticket is resolved. Co-ordination with respective OEM vendors for chassis, disk failures. Able to prepare RCA with the inputs and resolution summary of OEM for all Severity 1 calls, Able to work on storage I/O, drive utilization, I/O contention, and storage availability metrics such as LUN / Disk drive utilization and analyse the reports Analysed Storage performance reports generated by the deployed tools perform periodic performance tuning in relation to usage patterns by applications to maximize efficient use and fine tune storage parameters, such as: Optimize disk I/O contention parameters, Firmware updates. Verify packet contention at SAN switch Level. Ensure that firmware and microcode for disk arrays, SAN switches, HBAs are all interoperable per OEM specifications Able to perform LUN / Disk drive assignment on approved CR Manage file system structure, access, and data life cycles Space monitoring of disks / drives in the storage sub systems Able to perform Tape restoration Change management process to be followed.

As an analyst specializing in Storage (NetApp & Brocade) and Backup (CommVault), with preferably some knowledge in Unix (Solaris), your primary responsibility will be to provide day-to-day support for the Storage environment and configure backup systems. The role based in Bangalore, India, entails ensuring that the Customer's Backup & Storage systems are correctly configured to meet the requirements of a constantly changing IT environment. You will be tasked with handling all Storage and Backup Systems related queries and requests in collaboration with your region-based counterpart. Additionally, you will play a crucial role in upcoming Storage Backup Systems enhancement projects. Your activities will involve supporting and managing the NetApp storage environment, including administration, provisioning, maintenance, monitoring, and optimization of storage resources across SAN and NAS infrastructures. You will create and manage storage aggregates and volumes, demonstrate knowledge of storage protocols, perform ONTAP administration, manage snapshots for data protection, establish and monitor data replication relationships, provision and manage LUNs, and optimize resource utilization. Regarding Backup (Commvault), your responsibilities will include managing backups, resolving issues, tape restores, backup configurations for server lifecycle events, troubleshooting backup systems-related issues, and assisting with data integrity and availability. You will also handle backup configurations due to server commissioning/de-commissioning, troubleshoot frequently failing backups, and communicate changes made to relevant systems to your team leader and colleagues. To qualify for this role, you should have a minimum of 4 years of experience in Storage and/or Backup administration expertise within an IT operational environment. Strong knowledge of Systems Management, Monitoring, Backup, and Storage principles is essential. Furthermore, experience in supporting global clients, attention to detail, flexibility in dealing with operational requirements, adaptability to new systems and business rules, and excellent communication skills are desired traits. Mandatory technical skills include proficiency in Commvault 11, Windows Scripting, Active Directory Authentication, ONTAP operating system, NetApp tools, Brocade Network Advisor, enterprise backup and recovery processes, problem-solving skills, and the ability to work independently and collaboratively in a team-oriented environment. Preferred skills for this role encompass NetApp and Commvault certifications, knowledge of Solaris/Linux, Microsoft Project, system documentation creation and maintenance, and additional certifications such as NetApp Ontap and Data Protection Certification, Commvault Certification, and MCSE/MCSA/MCITP. Education requirements include a minimum degree level education of B.Tech./B.E./MCA/BCA from a premier institute or equivalent experience in software design or a related field. A familiarity with ITIL practices is also beneficial for this role.,

Job Description As a Storage Engineer for KLDiscovery you will be responsible for coordinating installations, configuring, and maintaining storage systems that support our development, test, and production systems. You will have the opportunity to work in a Hitachi Vantara/Dell/Cisco/Brocade storage environment, and Quantum tape library/Commvault backup technologies. This is a position in a fast-paced global storage and backup environment. Responsibilities Work with in-house tools, backup software and hardware to perform operational archive, destruction, and restore tasks. Maintain archive throughput goals and meet customer SLAs on destruction and restore requests. Perform 1st and 2nd level backup and storage administration support. Triage the support requests and ensure the correct resources are allocated to resolve within the desired service levels. Perform problem resolution in an effective and timely manner in accordance with our SLA’s. Determine and resolve issues as required while working with internal IT teams and external support partners. Execute and maintain the operational procedures for all storage systems. Document results on the execution of the operational procedures. Recording the successful results of the procedures or initiating problem resolution practices when the results are not successful. Research, install, administer, and maintain distributed enterprise technology to ensure maximum availability of mission critical business systems, applications, and data. Meet/exceed established guidelines and business objectives regarding application and data availability. Informal guidelines dictate 99.9% application and data availability for the production infrastructure and user-base. Participate in multiple projects/tasks and follow LT (Legal Technology) - IT project/task procedures. Demonstrate time management and prioritization skills to accommodate dynamic business requirements while managing scheduled activities. Qualifications Bachelor’s degree or associate degree in IT related field; or an equivalent combination of education and experience. At least 4 years’ experience in the IT field and a desire to move into the Storage area. SAN connectivity solutions and best practices. Block level storage technologies including RAID technologies and best practices. NAS technologies and best practices. Backup and restore fundamentals. Windows Server, clustering, and virtualization. Tape libraries, Commvault backups, and Cisco and Brocade fiber channel switches. This position requires the ability to: Work for extended periods of time at a PC or communications equipment. Focus on small details of a task and provide precise work and error-free execution. Read and comprehend technical documents as well as write legible and clear technical documentation. Assess, understand and analyze issues, user impact and troubleshoot. Perform effectively and constructively cope with the stresses inherent to 24x7 business support situations and support a 24x7 production environment. Understand, apply and adhere to all stated security-related practices. Maintain a high level of awareness related to security. Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry - We all are driven internally to be successful and to continually expand our contribution and impact Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer.