Senior System Administrator

Key Responsibilities 1. IT Infrastructure Management Handle end-to-end IT setup, maintenance, and troubleshooting single-handedly. Oversee servers, endpoints, networks, and user devices to ensure smooth IT operations. Perform regular system health checks and ensure optimal performance. 2. Device & Operating System Management Provide support across Windows, macOS, and Linux environments. Manage system updates, patching, and performance optimization. 3. IT Inventory & Asset Management Maintain accurate records of IT assets, accessories, and software licenses. Monitor and manage IT inventory to ensure availability and compliance. 4. Vendor & Procurement Management Coordinate with vendors for purchase, repairs, and AMC-related activities. Evaluate vendor quotes, negotiate pricing, and ensure timely delivery of IT-related items. 5. Google Workspace Administration Manage user accounts, groups, security policies, and configurations on Google Workspace. Ensure data security, backup, and compliance within the workspace environment. 6. NAS & Storage Management Oversee NAS operations, including configuration, backup, access control, and performance. Ensure secure and reliable storage management. 7. End-User Support Act as the single point of contact for all IT-related support across the organization. Provide complete technical assistance to end users for hardware, software, and system-related issues. Support users with MDM tasks, including device enrollment, policy compliance, troubleshooting, and overall device lifecycle management. Manage Google Workspace end to end—user account creation, email configurations, access control, security settings, and issue resolution. Ensure smooth functioning of all IT systems (Windows, Mac, Linux) and provide quick resolutions to minimize downtime. Educate employees on IT best practices, cybersecurity hygiene, and efficient use of systems and tools. 8. Networking Handle basic networking tasks such as Wi-Fi configuration, router/modem setup, and LAN management. Troubleshoot connectivity issues and maintain stable network operations. 9. Communication & Coordination Communicate effectively with internal teams and external stakeholders. Provide timely updates, documentation, and support to employees.   Required Skills & Qualifications Proven experience as a System Administrator or Senior IT Support Engineer. Strong knowledge of Windows, Mac, and Linux environments. Experience in Google Workspace management. Familiarity with NAS, MDM, EPS/EPP, and basic networking concepts. Strong organizational skills for inventory and asset management. Excellent communication and coordination abilities. Ability to work independently and handle end-to-end IT operations.   Preferred Qualifications Certifications such as CompTIA A+, Network+, Google Workspace Admin, or similar (optional). Experience managing IT operations in a growing or multi-device environment.