Senior Site Reliability Engineer

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for Site Reliability Engineers (SREs) with domain expertise in at least one of the following fields: containers, public clouds, and cloud-native workloads.

As an SRE you will be responsible for ensuring the reliability, performance, and security of the operational backbone of a partly medical cloud-based product suite.

What you will do

• Join our innovative team and build awareness about how our hearing aids and service solutions can change customers’ lives by making wonderful sound part of everyone's life.
• Design and implement future-proof, scalable, and highly available software systems, services and applications.
• Monitor system performance and identify potential issues before they become problems.
• Troubleshoot and resolve operational issues quickly and efficiently, utilising a data-based approach.
• Automate repetitive tasks and implement continuous improvement processes to increase efficiency and reliability.
• Influence architectural decisions with a focus on security, scalability and high-performance
• Participate in a shared and compensated OnCall rotation (approx. 1 week every 6–8 weeks)
• Support a structured incident management process with automated alerting and clear escalation paths
• Ensure compliance with security and regulatory requirements.
• Provide technical guidance and support to SaaS product development teams, other IT staff and stakeholders.
• Continuously evaluate and adopt new technologies and tools to improve system performance and reliability.

What you bring

• 5 - 8 years of experience building and maintaining SaaS infrastructure

• Expert skills with networking, storage and virtualization automation with tools like Kubernetes, Bicep, Terraform
• Setting up and supporting CI/ CD
• In-depth knowledge of distributed systems, networking, operating systems and databases
• Experience with cloud computing platforms (e.g. Azure, AWS or GCP).
• Proficiency in a high-level programming language like .Net Core/ C#, Python or Java

What we offer

• Opportunities for career growth through certifications (e.g., Kubernetes, Azure), mentorship and internal mobility
• Budget for learning & development (technical training, conferences, certifications

Personal competencies

• You are proactive and eager to take ownership while collaborating respectfully in a global teamHigh communication and collaboration skills in an international environment
• Ability to work effectively in a fast-paced, dynamic environment.
• You are a continuous learner and enjoy mentoring others or being mentored

If you are a highly motivated and skilled SRE who is enthusiastic about ensuring the reliability and performance of complex software systems, we encourage you to apply.

And beyond your professional qualifications, we are looking for the following:

You take initiative and ownership when something is not working. Furthermore, you are the type of profile, that gives inputs and suggestions for, how processes can be improved.

You are able to both give and receive constructive feedback and people will see you as a structured problem solver.

Last but not least, we would expect you be thriving in being part of a team and having the ability to exchange knowledge and expertise, internally as well as externally.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.