Senior Site Reliability Engineer

SRE/AMS team

• Deploy and operate SaaS services to improve

  availability, scalability, efficiency

  .
• Troubleshoot complex issues across infrastructure and application layers.
• Build automation to eliminate recurring operational problems.
• Build and enhance

  M&O tools, dashboards, alerting frameworks, and operational scripts

  .
• Implement and maintain

  service monitoring, alert thresholds, SLO/SLA dashboards

  , and runbooks.
• Participate in

  capacity planning, demand forecasting, performance tuning

  .
• Work with development teams and take shared ownership of microservices and supporting components.
• Understand end-to-end system architecture, dependencies, and service behavior in production.
• Provide technical guidance on architecture decisions for cloud-native, microservices-based SaaS products.
• Handle incidents with clear understanding of

  RTO, RPO, availability impacts

  .
• Participate in a

  24-7 on-call rotation

  for OBCS SaaS services.
• Demonstrate strong curiosity and willingness to learn technologies in depth.

• 6-8 years experience

  in SRE/AMS/DevOps roles (preferably BFSI).
• At least

  3+ years

  with cloud deployments (IaaS/PaaS/SaaS), Kubernetes, and production support.
• Experience with

  fault-tolerant, high-throughput, highly available, multi-tenant systems

  .
• Ability to execute patches, upgrades, hotfixes reliably.
• Working knowledge of

  Oracle ADB

  or similar database operations.
• Hands-on with monitoring/observability tools (Prometheus, Grafana, OCI Logging).
• Experience with

  CI/CD pipelines (GitLab)

  .
• Understanding of cloud concepts including hyper-cloud and multi-cloud architectures.
• Awareness of basic

  security practices

  and network topology.
• Experience with

  capacity management

  in SaaS environments.
• Experience in

  Agile

  teams.
• Strong communication skills and willingness to learn new cloud technologies.

Career Level - IC3