Senior Scrum Master

Job Title:

About the Role:

Senior Scrum Master

Responsibilities:

• Act as Scrum Master for 1–3 cross-functional teams, facilitating all project ceremonies (Daily Standups/Scrums, Sprint Planning, Reviews, and Retrospectives).
• Guide the team on best practices, helping them improve their processes and performance.
• Serve as a change agent to support system/technology transformation and ensure alignment with enterprise program management methodologies.
• Actively identify and resolve team impediments, working with cross-functional stakeholders as necessary.
• Protect the team from external interruptions and distractions to maintain focus on delivery.
• Work closely with Business Owners, Business Analysts, Developers, and Project Managers to ensure the backlog is well-defined, prioritized, and ready for development.
• Coach team members and stakeholders on JIRA ticket maintenance and updates, fostering a culture of continuous improvement and collaboration.
• Provide transparency on team progress and metrics through dashboards and reporting tools (e.g., JIRA).
• Collaborate with Project Managers, Release Engineers, Solution Architects, and other Scrum Masters to align dependencies and deliver value at scale.
• Drive team collaboration across the organization through mentoring, training, and advocacy.

Qualifications:

• 5+ years of experience as a Scrum Master, with at least 2 years in a senior or enterprise role.
• Candidate must be flexible to work across global time zones.
• Ability to travel internationally to attend specific project milestone meetings.
• Strong experience facilitating scrums and guiding project various teams in a fast-paced and highly matrixed environment.
• Deep knowledge of Scrum, Kanban, SAFe, or other frameworks.
• Certified ScrumMaster (CSM), Advanced CSM (A-CSM), or SAFe Scrum Master certification required.
• Excellent facilitation, conflict resolution, and coaching skills.
• Proficient in project management tools (e.g., JIRA, Confluence, Rally, Azure DevOps).
• Experience with data metrics and reporting (velocity, burndown, cycle time, etc.).
• Strong communication and stakeholder management skills.

Preferred Qualifications:

• Certified Scrum Professional (CSP), or other advanced certifications.
• Experience in regulated or complex environments (e.g., fintech, healthcare, enterprise SaaS).
• Familiarity with DevOps, CI/CD pipelines, or product delivery lifecycle tools.