Job
Description
1. Leadership: Provide leadership and guidance to junior sales staff, including training, mentoring, and coaching to improve their sales skills and product knowledge. 2. Sales Strategy: Develop and implement sales strategies to maximize revenue and achieve sales targets. This may include setting sales goals, analyzing sales data, and identifying opportunities for growth. 3. Customer Relationship Management: Build and maintain strong relationships with high-value customers, including regular communication, personalized service, and follow-up to ensure customer satisfaction and loyalty. 4. Product Expertise: Serve as a subject matter expert on jewelry products, including materials, gemstones, designs, and trends. Provide in-depth product knowledge to assist customers and train junior staff. 5. Inventory Management: Oversee inventory levels and assist in managing stock, including identifying slow-moving items, recommending promotions or markdowns, and coordinating with management on purchasing decisions. 6. Visual Merchandising: Lead efforts to create visually appealing displays and showcase jewelry products effectively to attract customers and drive sales. Ensure that displays are regularly refreshed and maintained. 7. Sales Reporting and Analysis: Generate sales reports, analyze performance metrics, and provide insights to management on sales trends, customer preferences, and opportunities for improvement. 8. Customer Service Excellence: Set a high standard for customer service and lead by example in providing exceptional service to all customers. Handle escalated customer issues or complaints with professionalism and resolution. 9. Team Collaboration: Collaborate with store management and other senior staff members to develop and implement store policies, procedures, and initiatives to improve sales performance and customer satisfaction. 10. Training and Development: Conduct training sessions and workshops for junior staff on sales techniques, product knowledge, customer service skills, and company policies and procedures. 11. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell additional products or services to customers, leveraging relationships and product knowledge to maximize sales opportunities. 12. Compliance and Security: Ensure compliance with store policies, procedures, and industry regulations, including security protocols to prevent theft and maintain a safe shopping environment for customers and staff. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Morning shift Weekend availability Work Location: In person Speak with the employer +91 7092444215 Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025
