Senior Program Manager

OUR STORY The tech space is crowded, but most solutions feel like they’re cut from the same cloth—missing the mark on what businesses truly need. Organizations are chasing innovation, but too often, it comes at the expense of flexibility, independence, and real technological depth. At AT Dawn Technologies, we’re a niche startup laser-focused on delivering specialized tech solutions in Gen AI, Data Engineering, and Backend Systems. What sets us apart is our commitment to technologists—the creators, problem-solvers, and innovators who bring true value to transformation. We don’t just build solutions; we help ambitious organizations redefine their potential while staying lean, agile, and impactful. WORKING AT AT DAWN At AT Dawn Technologies, our culture is built around openness, innovation, and excellence. We foster an open environment where ideas flow freely, every voice is valued, and innovation thrives. Agility and adaptability are in our DNA, enabling us to respond swiftly to change and stay ahead in the dynamic tech landscape. Collaboration and teamwork form the backbone of our approach—our technologists and thinkers work hand-in-hand, breaking silos to deliver exceptional results. We champion continuous learning and development, encouraging everyone to explore, experiment, and grow both personally and professionally. With an extremely lean hierarchy, we empower individuals to take ownership, drive decisions, and contribute meaningfully. At AT Dawn, we’re not just building solutions; we’re creating a community of innovators united by a shared passion for excellence and customer-centric impact. Job Overview Customer Project/Program Management Job Family Definition Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management. Job Family Definition for Mgr, Progr Mgmt Office: Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects. Management Level Definition Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in crossfunctional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Responsibilities Manages customer project delivery. Revenue as detailed in Impact section. Very large/ complex/ single or multiple region. High risk. High complexity legal and commercial issues. Manages project financials including P&L. Meets or exceeds SOAR approved budgets. Provides reliable financial forecasts to themanagement. Manages business development. Identifies and develops new opportunities with client. Supports early qualification and opportunity assessment for large and complex opportunities. Acts as opportunity manager for high risk deals. Manages client relationships. Manages upper level client delivery relationships. Frequently represents the organization to external customers/clients. Manages project team. Manages internal as well as external resources with a team size less than 40 people. Mentors and encourages skill development of project team members. Provides detail performance review input and development recommendations for team members. Required Qualifications Education and Experience Required: First Level University degree. 7 years experience in project management or in like roles/businesses. Knowledge And Skills Demonstrates an in-depth understanding of key company Services' operational policies, processes and methodologies applicable to project management. Speaks with authority to most layers of depth related to project management methods. Makes use of and contributes to the company's PM Professions community. PMP Certified. Benefits & Perks For Working At At Dawn Competitive, performance-based compensation. Remote-first work environment – work from anywhere. Comprehensive healthcare benefits (medical). Generous paid time off and flexible leave policies. Access to learning & development resources (courses, certifications). A culture centered on innovation, excellence, and growth. At AT Dawn Technologies, we believe in creating a workplace where innovation, ownership, and excellence thrive. We are proud to be an equal-opportunity employer that celebrates diversity and inclusion. Come join us and help redefine the future! Skills: mentoring,team management,management,program management,risk management,financial management,business development,project management,pmp,customer engagement Show more Show less