Senior Product Manager

About Chargebee:

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform.

Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.

Chargebee has raised over $480 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model.

Our team builds high-quality and innovative software to enable our customers to grow their revenues powered by the state-of-the-art subscription management platform.

Job Summary:

We are seeking a dynamic Product Manager to join our growing team and play a crucial role in the development and enhancement of Chargebee’s Merchant Experience. As a key member of the Product Management team, you will be responsible for driving the product strategy, execution, and continuous improvement of Chargebee’s Merchant Experience.

Job Responsibilities:

As Product Manager, you will be responsible for setting the vision, aligning stakeholders, and owning the design & delivery of product capabilities to enhance the Charagebee Merchant Experience.

You will be responsible for creating:

• Customer Discovery: Identify meaningful problems & opportunities, and translate them into clear product requirements, ensuring they are clear, concise and aligned with the product strategy.
• Product Roadmap: Own the development and delivery of the product roadmap. Collaborate with cross-functional teams to prioritise delivery of features to advance Merchant Experience on the Chargebee Platform.
• Documentation: Maintain product documentation, including user guides, release notes, marketing collateral and product announcements.
• Product Marketing: Be the product input to our marketing team to enable effective and impactful product marketing communications.
• Sales Support: Support the sales team with presales activities, including product demonstrations. Help showcase how the product can address a customer's specific challenges and provide a tailored experience.
• Active Collaboration: Collaborate with engineering, sales, marketing, and customer support, to ensure a cohesive approach to product development and customer satisfaction.

Qualifications:

Who we’re looking for

• Looking for someone with 6+ years of Product Management experience, leading end-to-end product lifecycles from feature discovery to production release.
• Ability to influence cross-functionally, through first-principles thinking, sharp commercial sense and clear communication
• You think from the customer perspective and are able to balance future opportunities versus immediate needs.
• You possess a remarkable attention to detail while maintaining a clear focus on the broader perspective.
• You are data-driven, you clearly define success metrics and measure progress against them.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Desire and drive to work in a fast-paced and high-growth environment.

Benefits:

Want to know what it means to work for a company that genuinely cares about you?

Check out just a few of the benefits we give our employees:

We are Globally Local

With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighbourhood.

We value Curiosity

We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.

Customer! Customer! Customer!

Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun.