As an Executive - PM , you will be responsible for understanding our clients roadmap, preparing and understanding documents, managing internal stakeholders, and ensuring successful project management. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 15 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Philips, Ching’s and Mamaearth among others. FieldAssist is certified by Great Place to Work® for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. Responsibilities Collaborate with the Client Project Head and Project Coordinator to thoroughly understand the client's roadmap and project objectives. Prepare understanding documents based on Business Requirements Documents (BRDs)and Product Requirement Documents (PRDs) to ensure clarity and alignment. Manage internal stakeholders, including the Product andQualityAssurance (QA)teams,to facilitate effective communication and collaboration within the account. Manage end-to-end project delivery of newproducts,including successful pilots of new features, defining success metrics with clients and product teams. Supervise client health to ensure client satisfaction, conducting weekly meetings (GTMs), Monthly Business Reviews (MBRs), monitoring feature stability projects, and closing the loop on email communications. Gain a comprehensive understanding of both the Product Database and the clients database for seamless integrations and data management. Demonstrate 100% clarity on API use cases, utilizing tools like Postman and Console for debugging purposes. Who We're Looking For Atleast 1 years of Proven experience as a Business Analyst in an enterprise environment. Strong understanding of project management methodologies and technical skills ensuring end to deliveries for new product modules. Excellent communication, interpersonal, and stakeholder management skills. Proficiency in API integration concept and SQL queries Knowledge of commercial implications and financial aspects related to project delivery. Experience in managing teams and driving employee development. BTech Background (Mandatory) Know Your Leaders Chitransh Jain is the Chief Customer Officer at FieldAssist. He is an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth FieldAssist On The Web Website: https://www.fieldassist.com/people-philosophy-culture/ Culture Book: https://www.fieldassist.com/fa-culture-book CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn: https://www.linkedin.com/company/fieldassist/
We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA’s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Philips, Ching’s and Mamaearth among others. FieldAssist is certified by Great Place to Work® for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. Requirements For one in the Seat: Work closely with external and internal stakeholders to ensure smooth and timely Project Execution Conduct in-depth training sessions for Client Project stakeholders on using the Product Assist with high severity requests or issue escalations as needed Guide client on product features and how to use them Drive Client Scale-Ups to reach enterprise level penetration Update client about new feature developments and enhancements according to client business requirements Monitor user product adoption and usage Configuration and demonstrating the product to client pre-execution, if needed Ensure customer satisfaction and build strong customer relationships Travel to client office location/ Client visit as per requirement Who We're Looking For Engineering graduates with 1-3 years of experience Excellent verbal & written communication & presentation skills Ability to multi-task and work in a challenging fast paced environment Go-getter attitude and a strong work ethic Proficient in MS Excel & PowerPoint Excellent problem-solving skills, attention to detail and solution-oriented attitude Enthusiasm about technology with demonstrated technical aptitude Know Your Leader Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist On The Web Website: https://www.fieldassist.com/people-philosophy-culture/ Culture Book: https://www.fieldassist.com/fa-culture-book CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn: https://www.linkedin.com/company/fieldassist/
We are looking for an energetic and motivated professional to join our business development team with previous software solution sales and/or business development experience. As a Solution Specialist within our sales team, your main role will be to identify, win and retain clients in India with a strong customer focus and excellent interpersonal skills, you will confidently manage the full corporate sales cycle from initial inquiry to closure. Responsibilities Acquire in-depth knowledge of FieldAssist software products and solutions. Generate leads and conduct prospecting activities including follow-ups from telesales efforts. Deliver engaging corporate presentations and product demonstrations to prospective clients. Qualify and manage sales opportunities; prepare proposals and respond to client queries. Negotiate terms and close deals with key decision-makers. Conduct competitor and customer analysis to identify potential market segments. Achieve assigned sales targets within defined deadlines. Monitor sales activities and maintain accurate pipeline reporting. Build and maintain excellent client relationships to ensure satisfaction. Who We're Looking For Minimum 2+ years sales/business development experience in the technology industry Experience in CRM/ERP or B2B Enterprise level software Experience in SaaS/Cloud is an added advantage Ability to influence decision-makers at all levels Excellent negotiation and communication skills, both verbal and written Self-motivated and target driven Prepared to travel Know Your Leaders Divir Tiwari - CEO & Sales Head A graduate from Indian Institute of Technology, Dhanbad, Divir loves to interact and apprehend concerns which have a potential to be resolved with new-age technology. His passion for solving problems with technology led him to co-found India's first integrated QR code marketing platform – Flick2Know. He was also the Student Director - Finance, for his college's E-cell- Genesis; co-founded the institute’s Cyber Exchange; and was also a student journalist. In 2014, Divir co-founded FieldAssist, a part of Flick2Know. Driven to solve the most critical challenge of the CPG industry- mapping and monitoring field sales staff- Divir and the team took it upon themselves to offer sustainable, economical and simpler solutions that didn’t exist in the market until then. Since FieldAssist’s incorporation, Divir has been keenly identifying and developing solutions for other critical sales and distribution problems of the CPG industry. Today, under the fine leadership of Divir as the Business Head, FieldAssist powers go-to-market strategies of over 600 CPG brands with tens of products and uncountable innovations in its portfolio. He has interned with prestigious organizations like MKSS and BDT, working for the socio economic upliftment of rural India. He’s passionate about technology with critical areas of interest such as Startups, SAAS, CPG, Mobility, Sales & Marketing, Sustainability, and Networking. He’s an avid reader, music lover, sports enthusiast, trekker, and traveller. FieldAssist on the Web Website : https://www.fieldassist.com/people-philosophy-culture/ Culture Book : https://www.fieldassist.com/fa-culture-book/ CEO's Message : https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn : https://www.linkedin.com/company/fieldassist/mycompany/
About Us Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,25,000 sales users representing over 750+ CPG brands across 25+ countries in South East Asia, the Middle East, and Africa, we reach 25,000 distributors and 7.5 million retail outlets every day. Do you crave a dynamic work environment where you can excel and enjoy the journey? We have the perfect opportunity for you!!As a Product Manager at FieldAssist, you will own and scale a core product module or customer journey from vision to delivery. You’ll lead roadmap strategy, integrate market insights, and build scalable solutions that drive customer success, retention, and revenue growth. About The Role Lead 360° problem-solving—from defining product challenges to validating solutions and testing assumptions through data analysis and pilot rollouts. Manage sprint planning, backlog hygiene, and UATs to deliver high-quality, user-centric releases on time. Collaborate with Tech, Customer Success, Sales, and Design teams to translate client requirements into actionable product roadmaps. Handle enterprise client discussions, onboarding previews, and escalations with clear, datadriven communication. Use frameworks like RICE and MoSCoW to prioritize features based on revenue, impact, and scalability. Integrate AI tools (e.g., ChatGPT, Replit) to automate workflows, enhance decision-making, and boost delivery efficiency. Monitor product adoption, friction points, and UX metrics to drive continuous improvement. Who We're Looking For 2–3 years of product experience in SaaS or tech environments. Bachelor’s degree in Engineering, Computer Science, Business, or related field. Strong analytical and problem-solving skills; proficiency in SQL and dashboard analytics is a plus. Excellent collaboration, documentation, and presentation abilities. Familiarity with prioritization frameworks (RICE, MoSCoW) and Agile delivery. Curiosity to learn, adapt, and build scalable, customer-centric products.
As a Product Manager at FieldAssist, you will own and scale a core product module or customer journey from vision to delivery. You’ll lead roadmap strategy, integrate market insights, and build scalable solutions that drive customer success, retention, and revenue growth. About The Role Define and manage product roadmaps aligned with customer value, MRR goals, and annual operating plans. Partner cross-functionally with Tech, Sales, and Customer Success to build and deliver seamless, impactful product experiences. Lead enterprise client onboarding and delivery while balancing customer urgencies with longterm scalability and reuse. Use data, product metrics, and qualitative insights to make informed trade-offs and measure success. Conduct market research, competitive analysis, and user interviews to guide product decisions. Maintain clarity across multiple pods and stakeholders through structured documentation, rituals, and sprint planning. Integrate AI and automation tools for faster validation, prototyping, and decision-making. Mentor junior product team members and champion scalable practices across product streams. Who We're Looking For 3–4 years of B2B SaaS product management experience with ownership of modules or markets. Strong technical fluency (knowledge of APIs, system integrations, or ERP environments preferred). Proven track record in executing roadmaps, managing dependencies, and leading enterprise client deliveries. Advanced data analysis skills (SQL, dashboards) and sound business judgment. Excellent collaboration, stakeholder alignment, and decision-making under pressure. Bachelor’s degree in Engineering, Computer Science, or a related field.
As a Senior Customer Success Manager at FieldAssist, you will lead and mentor a team to deliver exceptional account management, drive adoption, and ensure satisfaction. Overseeing strategic clients, you will guide them to achieve measurable outcomes and maximum value. This role requires strategic leadership, customer advocacy, and technical acumen. About The Role Lead, coach, and develop the customer success team to ensure high performance, customer-centricity, and continuous improvement. Manage and grow key customer relationships through proactive account leadership, customer onboarding, and regular strategic business reviews. Drive adoption by enabling customers to realize the full value of FieldAssist’s products and solutions in alignment with their business goals and outcomes. Own upsell and cross-sell opportunities by identifying areas where customers can expand their usage and benefit further. Act as a senior escalation point for customer concerns, ensuring swift and effective resolution by collaborating across Sales, Product, and Delivery teams. Partner closely with cross-functional teams to align resources and initiatives that support customer and business objectives. Oversee renewals, billing processes, and revenue growth initiatives within your customer portfolio. Foster advocacy by supporting case studies, references, and customer success stories. Provide data-driven insights and qualitative feedback to Product and Leadership teams to improve customer experience and retention strategies. Be open to travel for customer meetings, strategic reviews, and on-site engagement where required. Who We're Looking For 7+ years of experience in customer-facing roles with demonstrated leadership in Customer Success, Account Management, or CRM/SaaS environments. Proven track record of leading teams, mentoring talent, and delivering results in fast-paced, high-growth SaaS companies. Strong technical acumen to deeply understand products and advise customers effectively (knowledge of web technologies like API and JSON is a plus). Exceptional strategic communication and presentation skills, with the ability to influence senior stakeholders and C-level executives. Strong collaboration, problem-solving, and strategic thinking abilities. Proficiency in Microsoft Excel and PowerPoint for business analysis and reporting.
Our success is in the success of our customers. Only you can make that happen. As a Lead CS, he/she will be responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Philips, Ching’s and Mamaearth among others. FieldAssist is certified by Great Place to Work® for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. Responsibilities Understand the client's needs and pain points to help to configure the software for the client. Onboarding and execution of Client: Responsible for the fast and quality execution of the client on FA platform. He/she must establish policies the entire staff can adhere to so all customers receive the same quality of execution. Establish Customer Success Practices: Responsible for creating policies and procedures that optimize the customer experience. LCS may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. You must establish policies the entire staff can adhere to so all customers receive the same quality of service. Upselling: Ability to upsell the new features and also to scale up the business from the existing client. Assisting in Technical and Product Management: You must know the company’s products inside and out. They are capable enough to rather on educate the customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services. 6. Provide on-the-job training or mentoring to new employees/client Project stakeholders. Additionally, take initiatives for improvising processes, new implementations, new practices both technically and culturally. Ability to handle multiple clients at a time: He should have multitasking skills and should beable to deal with bottom to top hierarchy of Client. Who We're Looking For At least 3+ years relevant work experience in a customer-facing role (customer success or account management). Previous experience collaborating with different internal functions within a fast-growing SaaS company; operating at the intersection of product, sales, and delivery Experience in CRM/ERP (e.g. Salesforce, Pipedrive) or B2B Enterprise level software Familiarity with Supply Chain data and workflow experience preferred Basic Knowledge of web technologies like HTML, SQL, API, Json, iOS and Android platforms Proficient in Microsoft Office Suite specifically Excel and PowerPoint Should possess fantastic interpersonal skills Proactive and willing to improve on processes Technical aptitude and ability to learn software programs. Know Your Leaders Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist On The Web Website: https://www.fieldassist.com/people-philosophy-culture/ Culture Book: https://www.fieldassist.com/fa-culture-book LinkedIn: https://www.linkedin.com/company/fieldassist/
As a Senior Product Manager at FieldAssist, you will own and scale a core product module or customer journey from vision to delivery. You’ll lead roadmap strategy, integrate market insights, and build scalable solutions that drive customer success, retention, and revenue growth. About The Role Lead the entire product development lifecycle focusing on process efficiency and cross functional collaboration with Technology, Operations, and Design teams. Continuously refine and evolve the product vision and roadmap for CPG Route to Market Automation, leveraging market trends and user feedback. Synthesize strategic insights to inform decisions that align with company goals and drive successful execution of key initiatives. Develop and implement comprehensive Go-To-Market (GTM) strategies to drive product adoption, user engagement, and revenue growth. Own the Profit & Loss (P&L) accountability for the product, aiming to optimize profitability and achieve financial targets. Build and nurture strong relationships with internal stakeholders, clients, and external partners to ensure alignment and collaboration. Proactively identify potential risks in product development and GTM execution and implement mitigation plans for smooth delivery. Provide technical leadership by leveraging team expertise in AI, ML, and data analytics to accelerate SaaS product innovation and integration. Drive reduction in time-to-market for new features by optimizing the end-to-end product development processes. Who We're Looking For Proven product management experience with SaaS or tech products, ideally in CPG or Route to Market. Strong data skills: SQL, ETL, Tableau, Google Analytics, Firebase. Effective stakeholder management across teams and clients. Hands-on with UI design and prototyping tools. Strategic thinker with the ability to translate market insights into product roadmaps. Experience driving P&L and revenue growth. Skilled in leveraging AI, ML, and analytics in product development. Excellent communicator and team leader focused on delivery and innovation.
As Sr. Executive - PM , you will be responsible for understanding our clients roadmap, preparing and understanding documents, managing internal stakeholders, and ensuring successful project management. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 15 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Philips, Ching’s and Mamaearth among others. FieldAssist is certified by Great Place to Work® for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. Responsibilities Collaborate with the Client Project Head and Project Coordinator to thoroughly understand the client's roadmap and project objectives. Prepare understanding documents based on Business Requirements Documents (BRDs)and Product Requirement Documents (PRDs) to ensure clarity and alignment. Manage internal stakeholders, including the Product andQualityAssurance (QA)teams,to facilitate effective communication and collaboration within the account. Manage end-to-end project delivery of newproducts,including successful pilots of new features, defining success metrics with clients and product teams. Supervise client health to ensure client satisfaction, conducting weekly meetings (GTMs), Monthly Business Reviews (MBRs), monitoring feature stability projects, and closing the loop on email communications. Gain a comprehensive understanding of both the Product Database and the clients database for seamless integrations and data management. Demonstrate 100% clarity on API use cases, utilizing tools like Postman and Console for debugging purposes. Who We're Looking For Atleast 2 years of Proven experience as a Business Analyst in an enterprise environment. Strong understanding of project management methodologies and technical skills ensuring end to deliveries for new product modules. Excellent communication, interpersonal, and stakeholder management skills. Proficiency in API integration concept and SQL queries Knowledge of commercial implications and financial aspects related to project delivery. Experience in managing teams and driving employee development. Know Your Leaders Chitransh Jain is the Chief Customer Officer at FieldAssist. He is an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth FieldAssist On The Web Website: https://www.fieldassist.com/people-philosophy-culture/ Culture Book: https://www.fieldassist.com/fa-culture-book CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn: https://www.linkedin.com/company/fieldassist/
Requirements 1. 3 + years of experience in Flutter is good. Prior experience in native Java/Kotlin Android is bonus Must have published at least one app on Google Playstore or Appstore Familiar with different state managements like Bloc Pattern, Provider Knowledge of best practices to manage Git (VCS) repositories Authored one or more flutter pub package is bonus Basic knowledge of coding concepts like OOPS, SOLID, DDD and likewise Experience with Github Actions (CI/CD) 2+ Experience of unit Testing, widget testing Strong Github Profile would highly increase the chance of working with us and vice versa Who We're Looking For Taking up and working on different Flutter projects in the team Taking ownership of the work, tasks assigned Full ownership of bugs, hotfixes incur after releases Actively participate in the Flutter team and its talk What's in it for you: Learnings: Learn about managing code via VCS properly Manage different releases in a streamlined way Better estimating efforts, time in completing a task Extensive learning on Flutter particularly in large project Managing different crises like crashes, bugs and their mitigations Learning about release pipelines, code quality and coverage Overall becoming proficient in Mobile Application Development Know Your Leader: Paramdeep Singh Anand is the CEO of FieldAssist. At 21 years old, he found success as the founder of a manufacturing business, Param Health Foods in 2014. A few years later, Param decided to ride the next growth wave, moving from his entrepreneurial venture in the FMCG business to the technology industry as the CEO of FieldAssist. Varun Pandey heads the technology function at FieldAssist. After graduating from IIT in 2014, he founded his start-up called ReweYou - Place to Express and to Get Public Opinion on Anything. After spending 3 years in his own venture, he joined FieldAssist. During this time, he also was a co-founder for Workozy which is now a full-blown arm of FieldAssist. He is an entrepreneur who is passionate about Technology. He believes in Reforms and fixing things. About FieldAssist Founded in 2014, FieldAssist is a new-age SaaS company with its headquarters in Gurgaon and an employee strength of 100+. Over the past 6 years, we have helped FMCG industries in digitizing their field sales and distribution processes. We are creating a paradigm shift in the way field sales work with our all-in-one salesforce automation application. We have a trusted clientele of 450+ brands across India including Bisleri, Jockey, Everest Spices, Eureka Forbes, etc. We imbibe the culture of integrity, trust, empathy, collaboration, and freedom to take risks. If growth and innovation is on your mind, FA is the right place for you
As a Product Success Analyst, you will be the foundation of the Product Success team within FieldAssist’s Customer Experience & AI Solutions charter. In this role, you will support senior team members in delivering tailored, customer-centric solutions, ensuring smooth project execution, and helping drive adoption of FieldAssist’s AI and product capabilities. You will gain exposure to solutioning, data analysis, and product alignment, while developing the skills to grow into more advanced roles in the team. Responsibilities Customer Support & Solutioning Assist in preparing customized solutions for customer use cases using existing FieldAssist tools. Document client requirements and ensure they are accurately captured for solution design. Support senior team members in preparing presentations, reports, and solution walkthroughs for clients. Product Alignment & Execution Track customer feedback and requests, maintaining organized logs for review. Help align customer needs with available product features and highlight gaps for senior review. Assist in project execution tasks such as preparing rollout material, tracking adoption, and monitoring issue resolution. Data Analysis & Reporting Collect and clean customer and product usage data for analysis. Use Microsoft Excel (pivot tables, formulas, advanced functions) to churn and analyze data. Prepare simple dashboards and reports that highlight adoption, usage, and basic success metrics. Exposure to Power BI or other visualization tools is a strong plus. Collaboration & Communication Coordinate with internal teams (Product, Customer Success, Sales) for information sharing and follow-ups. Support cross-functional projects by preparing trackers, notes, and documentation. Maintain proactive communication with senior stakeholders in the team for project updates. Assist in building client-ready presentations in Microsoft PowerPoint, ensuring professional storytelling. Who We're Looking For Bachelor’s degree in Business, Engineering, Computer Science, or related field. 0–2 years of experience in business analysis, customer success, or SaaS/enterprise solutions (internship experience counts). Proficiency in Microsoft Excel (pivot tables, data analysis, formulae, data structuring). Strong working knowledge of Microsoft PowerPoint for business storytelling and client presentations. Familiarity with visualization tools (Power BI, Tableau, or similar) is a plus. Ability to understand code at a high level (e.g., SQL, Python, APIs) is a plus, though not mandatory. Good communication and presentation skills, with the ability to create clear, client-friendly documents. Eagerness to learn, adaptability, and attention to detail.
As a DMS Support Executive, you will be the key liaison between our clients and internal teams. You’ll provide assistance over calls, resolve queries, deliver backend support, and guide users in leveraging our Distribution Management System effectively. This role requires accuracy, efficiency, and a solution-oriented mindset to ensure smooth client experiences Responsibilities About the Role: Handle client queries and complaints, provide timely solutions and alternatives, and follow up to ensure issue resolution. Deliver accurate, valid, and complete information to users on a priority basis. Work closely with Internal Execution and Support Teams to ensure smooth and timely resolution of client-reported issues. Assist with high-severity requests, escalations, and urgent problem-solving. Conduct user trainings to guide clients on product features and effective usage of the DMS platform. Update clients about new feature releases, enhancements, and process changes aligned with their business requirements. Maintain detailed records of customer interactions, process client accounts, and manage related documentation. Provide backend operational support and identify existing bottlenecks to suggest improvements in processes. Consistently upgrade product knowledge and contribute towards better client adoption and satisfaction. Who We're Looking For Strong ability to multi-task, prioritize, and manage time effectively. Self-disciplined, responsible, and detail-oriented professional. Excellent communication, listening, and call-handling skills. Problem-solving mindset with a strong solution-oriented approach. Comfortable in conducting user trainings and providing backend assistance. Graduate in any specialization.
We are looking for an energetic and motivated professional to join our business development team with previous software solution sales and/or business development experience. As a Solution Specialist within our sales team, your main role will be to identify, win and retain clients in India with a strong customer focus and excellent interpersonal skills, you will confidently manage the full corporate sales cycle from initial inquiry to closure. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a 'Proud Partner to Great Brands,' delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Philips, Ching’s and Mamaearth among others. FieldAssist is certified by Great Place to Work® for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. Key Responsibilities Acquire in-depth knowledge of FieldAssist software Generate leads, conduct prospecting, lead follow up from telesales led activities Deliver corporate presentations and software demonstrations Qualify and manage opportunities including writing proposals and responding to queries Negotiate and close the deal with the key stakeholders of the customer Competitor and customer analysis to identify & explore potential markets Achieve agreed upon sales targets and outcomes within schedule Monitor and report on all activities and pipelines Maintain excellent customer satisfaction and build effective client relationship Desired Skills And Experience 2-4 years sales/business development experience in the technology industry Experience in CRM/ERP or B2B Enterprise level software Experience in SaaS/Cloud is an added advantage Ability to influence decision-makers at all levels Excellent negotiation and communication skills, both verbal and written Self-motivated and target driven Prepared to travel Know Your Leaders Divir Tiwari is the CEO & Co-founder at FieldAssist. With an entrepreneurial bent of mind, he co-founded FieldAssist post his graduation. His passion and commitment helped in scaling the organization to a level where we see double-digit growth y-o-y. A technology enthusiast by heart, he loves to interact and understand problems that could be possibly solved with technology. FieldAssist on the Web Website : https://www.fieldassist.com/people-philosophy-culture/ Culture Book : https://www.fieldassist.com/fa-culture-book/ CEO's Message : https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn : https://www.linkedin.com/company/fieldassist/mycompany/
A Product Marketing Specialist is responsible for synthesizing market, consumer, product and competitive insights to enable the business to achieve its target MRR across select products. The role will collaborate with Sales, CS, and Product teams to design, implement and execute FieldAssist's product and geo Go-To-Market(GTM) strategy. Responsibilities Create Go-to-Market (GTM) Playbook Devise a go-to-market strategy to achieve overall business targets by collaborating with sales, CS and product teams. Prepare compelling plays for multiple buyer personas, solving for differentiated business needs. Drive teams with sales plays and GTM campaigns to achieve organizational goals Develop sales enablement materials, including product demos, presentations, videos, case studies, and GTM Playbook (including first time for CS as well). Driving impact numbers in Testimonials & Success Stories for Products and Features Create and implement comprehensive GTM strategies for new product launches and feature releases, ensuring timely execution and optimal market impact. Develop Sub Vertical Product Presentations with Use Cases. Enable Product Launches and Feature Rollouts Collaborate with Product & Sales teams to execute product launch & feature release plans. Create sub-vertical product presentations with detailed use cases. Track the performance of new launches gathering data for reporting and insights Content Development and Marketing Support the creation of testimonials, case studies, and success stories that highlight the value and impact of products and features. Assist in the production of customer-facing content, including thought leadership articles, webinar materials, and email content. Cross-Functional Collaboration Work closely with Product, Sales and CS teams to understand challenges and identify opportunities for improving customer experience Enable Product Launches and Feature Rollouts Collaborate with Product & Sales teams to execute product launch & feature release plans. Create sub-vertical product presentations with detailed use cases. Track the performance of new launches gathering data for reporting and insights Enable Product Launches and Feature Rollouts Collaborate with Product & Sales teams to execute product launch & feature release plans. Create sub-vertical product presentations with detailed use cases. Track the performance of new launches gathering data for reporting and insig Who we're looking for: 5+years of product marketing experience, preferably in B2B SaaS. Strong ability to create impactful marketing content, including presentations, videos, and use cases. Excellent written and verbal communication skills. Bachelor’s degree in Marketing, Business, or a related field; MBA preferred but not required Why join us? At FieldAssist, we foster a culture of innovation & collaboration where your ideas matter. Join our dynamic team dedicated to personal & professional growth, comprehensive benefits & a vibrant workplace. Know us better here! Website: https://www.fieldassist.com/people-philosophy-culture/ Culture Book: https://www.fieldassist.com/fa-culture-book CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn: https://www.linkedin.com/company/fieldassist/ Newsroom: https://www.fieldassist.com/newsroom/
About Us Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,00,000 sales users representing over 600+ CPG brands across 10+ countries in South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outlets every day. FieldAssist is a 'Proud Partner to Great Brands' like Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching’s and Mamaearth among others. Do you crave a dynamic work environment where you can excel and enjoy the journey? We have the perfect opportunity for you!! Lead UX/UI Designer Responsibilities Conduct user research, interviews, and usability studies to gather deep insights into user behavior and pain points. Design and optimize user journeys across responsive websites, mobile apps (iOS/Android), and complex dashboards. Translate requirements into wireframes, user flows, prototypes, and high-fidelity mockups. Collaborate cross-functionally with product managers, developers, and business teams to shape product direction. Create pixel-perfect UI designs that adhere to brand guidelines and usability standards. Lead or contribute to the evolution of the design system, ensuring consistency and scalability. Use data and user feedback to iteratively improve design solutions. Stay informed of emerging UI/UX trends, tools, and best practices, proactively bringing innovative ideas to the team. Who We're Looking For 5+ years of hands-on experience in UX/UI design, with proven work on web applications, mobile app design, and data dashboards. Strong understanding of user-centered design methodologies, design thinking, and accessibility principles. Proficiency in tools such as Figma, Adobe XD, Sketch, or other modern design platforms. Experience in creating responsive design systems, mobile-first UIs, and component-based design libraries. Solid portfolio demonstrating experience with end-to-end product design, especially for dashboards and mobile apps. Familiarity with HTML, CSS, and basic JavaScript to effectively communicate with developers (coding not required but is a plus). Excellent communication and stakeholder collaboration skills; ability to present design rationale effectively. Self-starter with strong problem-solving skills and a user-first mindset.
About Us Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,00,000 sales users representing over 600+ CPG brands across 10+ countries in South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outlets every day. FieldAssist is a 'Proud Partner to Great Brands' like Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching’s and Mamaearth among others. Do you crave a dynamic work environment where you can excel and enjoy the journey? We have the perfect opportunity for you!! Responsibilities Build and maintain robust backend services and REST APIs using Python (Django, Flask, or FastAPI). Develop end-to-end ML pipelines including data preprocessing, model inference, and result delivery. Integrate and scale AI/LLM models, including RAG (Retrieval Augmented Generation) and intelligent agents. Design and optimize ETL pipelines and data workflows using tools like Apache Airflow or Prefect. Work with Azure SQL and Cosmos DB for transactional and NoSQL workloads. Implement and query vector databases for similarity search and embedding-based retrieval (e.g., Azure Cognitive Search, FAISS, or Pinecone). Deploy services on Azure Cloud, using Docker and CI/CD practices. Collaborate with cross-functional teams to bring AI features into product experiences. Write unit/integration tests and participate in code reviews to ensure high code quality. e and maintain applications using the .NET platform and environment Who We're Looking For Strong command of Python 3.x, with experience in Django, Flask, or FastAPI. Experience building and consuming RESTful APIs in production systems. Solid grasp of ML workflows, including model integration, inferencing, and LLM APIs (e.g., OpenAI). Familiarity with RAG, vector embeddings, and prompt-based workflows. Proficient with Azure SQL and Cosmos DB (NoSQL). Experience with vector databases (e.g., FAISS, Pinecone, Azure Cognitive Search). Proficiency in containerization using Docker, and deployment on Azure Cloud. Experience with data orchestration tools like Apache Airflow. Comfortable working with Git, CI/CD pipelines, and observability tools. Strong debugging, testing (pytest/unittest), and optimization skills. Good To Have Experience with LangChain, transformers, or LLM fine-tuning. Exposure to MLOps practices and Azure ML. Hands-on experience with PySpark for data processing at scale. Contributions to open-source projects or AI toolkits. Background working in startup-like environments or cross-functional product teams. FieldAssist On The Web Website: https://www.fieldassist.com/people-philosophy-culture/ Culture Book: https://www.fieldassist.com/fa-culture-book CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn: https://www.linkedin.com/company/fieldassist/
We are looking for an energetic and motivated professional to join our business development team with previous software solution sales and/or business development experience. As a Senior Solution Specialist within our sales team, your main role will be to identify, win and retain international clients with a strong customer focus and excellent interpersonal skills, you will confidently manage the full corporate sales cycle from initial inquiry to closure. Responsibilities Acquire in-depth knowledge of FieldAssist software Generate leads, conduct prospecting, lead follow up from telesales led activities Deliver corporate presentations and software demonstrations Qualify and manage opportunities including writing proposals and responding to queries Negotiate and close the deal with the key stakeholders of the customer Competitor and customer analysis to identify & explore potential markets Achieve agreed upon sales targets and outcomes within schedule Monitor and report on all activities and pipelines Maintain excellent customer satisfaction and build effective client relationship Who We're Looking For Minimum 5-10 years sales/business development experience in the technology industry Experience in CRM/ERP or B2B Enterprise level software Experience in SaaS/Cloud is an added advantage Ability to influence decision-makers at all levels Excellent negotiation and communication skills, both verbal and written Self-motivated and target driven Prepared to travel
About Us Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,00,000 sales users representing over 600+ CPG brands across 10+ countries in South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outlets every day. FieldAssist is a 'Proud Partner to Great Brands' like Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching’s and Mamaearth among others. Do you crave a dynamic work environment where you can excel and enjoy the journey? We have the perfect opportunity for you!! Responsibilities Design, create and maintain applications using the .NET platform and environment Collaborate with coworkers working on different layers of the infrastructure. Build and maintain efficient, reusable, and reliable code Check your code to detect and remedy errors & omissions Collaborate with QA on acceptance testing Identify bottlenecks and bugs, and address issues to ensure the best performance Help maintain code quality, high standards, and automatization Innovate and build high-quality solutions leveraging the versatility of the .NET platform Ensure code outputs are visually appealing, user-friendly, and engaging Rewrite/make changes in existing code structure to increase efficiency and performance Work, collaborate or mentor other members esign, create and maintain applications using the .NET platform and environment Who We're Looking For At least 3 years of experience in ASP.NET including .NET Core versions, writing C#. Strong understanding of object-oriented programming and SOLID principles Unit testing framework and familiarity with testing automation Solid experience in converting .NET Framework multi-threaded services into .NET Core. Experience in developing Web APIs for mobile/tablet clients, leveraging JSON Expert knowledge of .NET Core and .NET Standard Experience with Azure Experience in implementing container-orchestration to DEVOPs platform to manage and scale micro-services. Experience with Microsoft SQL Server, Profiling, and Optimizations Expert knowledge of using Git and GitHub for source control Skill for writing reusable libraries Understanding of fundamental design principles for building a scalable application with patterns such as Domain Driven Design, Test Driven Development, or Command-Query Experience creating database schemas that represent and support business processes Basic knowledge of yaml files and kubernetes Experience with unstructured database eg: Cosmos Db Expertise in event driven micro services. Expert in any of the frontend framework (vue.js preferred). FieldAssist On The Web Website: https://www.fieldassist.com/people-philosophy-culture/ Culture Book: https://www.fieldassist.com/fa-culture-book CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw LinkedIn: https://www.linkedin.com/company/fieldassist/