Senior Product Management Associate

Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Opportunity: We are looking for a Senior Associate Product Manager to join our Data and Ecosystem Platform team. In this role, you will lead the design, development, and implementation of workflows and services aimed at create the connections, intelligence, and experiences that unify the healthcare ecosystem. You will do so in an exciting, collaborative, and fast-paced environment driven by a desire to enable more efficient and effective care. In this role, you will work closely with multidisciplinary team members to drive execution of high-quality solutions to complex problems that please users and provide business results. Position Summary: The Senior Product Management Associate (SPMA) will serve as a Product Owner within an agile Scrum team. In this role, you will oversee a specific product area within the Integration Platform portfolio, focusing on developing new features and enhancing existing functionalities to improve the the way we create and manage healthcare ecosystem connections. Your work will navigate the intersection of technical complexity, engaging user experience challenges, and essential business needs, making a significant impact on our product's success. The SPMA will develop subject matter proficiency in the business area, market, customer & product functionality owned by the Integration Platform Zone in Data and Ecosystem Platform. In this role you will work with cross-functional teams to deliver amazing features to the market and make a difference to our customers & the business. This hybrid role is based in our Boston office. The Team: Our Integration Platform Zone is a passionate group of Product Management, Engineering, User Experience, Analytics and Patient Safety professionals. Healthcare is local, and each athena customer has unique integration needs based on their specific business strategy and enterprise architecture. athena customers leverage the integration platform, build tools, integration services, and extensive library of global connections to intelligently create their local connections. Job Responsibilities: Serve as Product Owner for scrum teams covering an assigned product area Understand Zone responsibility in athenahealth’s ecosystem & accordingly conceptualize product/feature definitions to deliver value Partner with UX to research the problem space, identify the user needs, and conceptualize a solution Define epics and user stories, clearly articulating business requirements for the problems we are aiming to solve - including UX requirements Partner with UX in UI/UX design development and partner with Engineering in the development of the features. Collaborate cross functionally with global as well as technical teams Strong negotiation & logical reasoning to ensure the right product scope & schedule tradeoffs Define success criteria for the features/product, and measure performance against them Support feature rollouts through alpha, beta, and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications Communicate equally well with Sales/Marketing teams as with Engineering teams & leading the conversation to planned outcomes Partner with Product Management leaders to be the voice of product decisions within the organization Travel to customer sites across the country for user research; 10% or less. Typical Qualifications Bachelor’s degree or equivalent combination of education, training, and experience is required 1-3 years of product management experience 2-5 years working across cross-functional groups Intellectual curiosity, problem solving mentality & the ability to think creatively is required Experience with analytics and data-driven decision-making Experience working in engineering, UI/UX design, customer service, or customer success in an IT environment preferred About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity