Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Opportunity: athena's developer platform is at the core of our business today, and its future. We're looking for an experienced product leader to simplify the R&D employee experience, including developers, product managers, UX, analytics, operations, and more. Key innovation opportunities include leveraging artificial intelligence and integrating third party applications to design and transform our product delivery process. Criteria for a top candidate include a Chennai-based, dynamic, customer-oriented product leader to drive business outcomes, R&D (Product, UX, Engineering) service experience, and technical product management outcomes. Candidates for the role will be equally passionate about technology serving colleagues as customers, and realizing through the impact our tech strategy to our customer and user experience. This role will face-off extensively with product and engineering leadership and be held accountable for business outcomes of our tech stack - productivity, scalability, stability, and security, in partnership with several leaders around the business. Position Summary: The Director of Product Management will act as holistic owner of the R&D experience portfolio. Responsibilities will include building the product vision engaging with the customer and user base to identify and represent the users of the product making tradeoffs and setting the priorities for R&D resource allocation. The Director will lead a team of Product Owners across 8 scrum teams and work closely with Engineering and UX counterparts, in addition to collaborating with Infrastructure, Information Security, the broader R&D organization, and vendors to ensure product success. This team will be charged with successfully understanding and responding to trends in the business and tech marketplace that impact future vision and roadmap of the product portfolio coaching PMs to build actionable backlogs of user stories for scrum teams and helping to drive overall growth and effectiveness across the entire product's scope partnering effectively with other product and engineering leaders to manage internal platform services enabling data products across the organization. Job Responsibilities: Business Outcomes of Technology Platform . Identify and ensure that quantitative business outcomes of our tech platform are achieved (e.g. OKRs for cost, quality, productivity, developer NPS, etc.) . Evaluate and respond to top product optimization opportunities from users and internal customers . Collaborate with UX, architecture and engineering leadership on future state . Enforce product boundaries that align with product and tech strategy (avoiding scope creep) . Collaborate with release management on affecting SDLC process improvements Act as Voice of Customer to Help Prioritize Product Vision . Communicate needs and opportunities for our internal tech services understand what is next and when to stay the course . Evaluate and respond to top product optimization opportunities from internal users and developers . Support resolution of product related escalations . Provide partnership and leadership to internal product operations and developer communications that elevate internal change management and adoption Product Roadmap Creation / Collaboration . Define new products and services by outlining approach to achieve desired outcomes within the boundaries of products, organized into a multi-year road map. . Leverage insights and feedback from both developers and internal tech end users to improve product decisions. . Maintain consistent and cooperative relationships with key internal leaders, peer group, and third party vendors and other contributors to ensure effective communication, timely decision making and appropriate escalation paths. . Make critical business decisions including build vs. buy . Act as accountable party for long-term portfolio and product strategy Team Leadership . Meet scorecard goals by leading, inspiring, and developing a team of athenistas, modeling effective relationship building, ensuring high employee engagement, and managing staff career progression . Lead strategy discussions with directs, help directs understand and own the overall strategic direction as well as executable plan to push out to broader teams . Set and monitor annual performance goals & objectives, including responsibility for performance appraisals Typical Qualifications: . Bachelor's Degree or equivalent combination of education, training, and experience is required in a software or computer technology field engineering, computer science or information systems related fields strongly preferred . Experience in SaaS technology leadership roles highly preferred especially in heterogeneous tech platforms and DevSecOps . Demonstration of technical product leadership understanding - ability to gut check technical feasibility and timelines and remove technical development barriers with engineering and architecture . Demonstrated business leadership of business case development, cost savings management, outcome measurement, and financial acumen. . Understanding of SaaS (Software as a Service) and PaaS (Platform as a Service) product management best practices, including experience in agile development environments . Experience leading teams and managing direct reports . International Travel required, predicting 5-10% time may vary and will include office site visits, vendor meetings, and conferences. About athenahealth Here's our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What's unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India - plus numerous remote employees - all work to modernize the healthcare experience, together. Our company culture might be our best feature. We don't take ourselves too seriously. But our work That's another story. athenahealth develops and implements products and services that support US healthcare : It's our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees - or athenistas , as we call ourselves - spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out - but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth's Corporate Social Responsibility ( CSR ) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Position Summary: We'reseeking a Senior Platform Engineer (SMTS) to join in our Analytics & AI division in Bangalore. This role is part of a growingMLOpsEngineering team, working on designing, building, and scaling the foundational cloud and Kubernetes infrastructure that powers our ML and analytics workloads. Ifyou'rea strong backend/platform engineer with a passion for Python, Kubernetes, and public cloud platforms (preferably AWS), this is an exciting opportunity to drive impact at scale. ? About the Team: The Analytics & AI team harnesses petabytes of healthcare data to power intelligent, actionable insights. Our Platform Engineering team focuses on creating the underlying infrastructure and services that enable robust data science, machine learning, and analytics across athenahealth's ecosystem.You'llbe a core contributor in enabling scalable, secure, and efficient ML operations. Ideal Qualifications: Bachelor's degree in computer science, Software Engineering, or a related field 49years of experience in backend or platform engineering Strong programming experience, especially in Python Hands-onexpertisein Kubernetes deploying, managing, andoptimizingclusters and workloads Experience with cloud infrastructure (preferably AWS) and tools like Terraform or CloudFormation Familiarity with Kubeflow or other ML orchestration tools (a plus, not mandatory) Strong knowledge of CI/CD, containerization, and cloud-native architectures Experience in working with observability tools like Grafana, Prometheus, and CloudWatch Understanding of cloud security, service mesh (e.g., Istio), and infrastructure as code Experience with databases like Snowflake, PostgreSQL, MySQL, or Redis is a plus Job Responsibilities: Platform Engineering & Infrastructure (50%) Design, implement, and scale cloud-native infrastructure and internal platform tools Build backend services and automation frameworks in Python Manage andoptimizeKubernetes clusters and workloads supporting ML and analytics Enable automated infrastructure provisioning usingIaCtools Ensure systems are secure, reliable, and scalable for production use Collaboration & Delivery (30%) Partner with data science, DevOps, and engineering teams to support their deployment pipelines Lead or contribute to architecture/design discussions and technical decisions Contribute to agile practices including sprint planning, retrospectives, and backlog grooming Reliability & Optimization (20%) Own performance, reliability, and observability of deployed platforms Improve logging, alerting, and monitoring systems Promote platform best practices across teams and mentor junior engineers

Position Summary: As an Incident Manager in the Cloud Infrastructure Engineering organization in Bangalore , your mission within the Service Management team will be to ensure that impacted services are restored to their operational state quicklymanaging risk and ongoing business impact. You will coordinate incident response, keep the focus on resolution, and defer deep root cause analysis until after the business impact has been mitigated. You'll also conduct analysis of historical incidents to identify patterns and actionable insights. This includes leading discussions across stakeholders, driving improvement plans, and effectively communicating findings to senior management. Since incidents are unpredictable, this role requires a flexible schedule, including availability during nights, weekends, and holidays. To succeed, you should have a broad and deep understanding of enterprise infrastructure and be confident in leading discussions on technical dependencies. Key Responsibilities: Lead efforts to resolve major incidents in a timely and effective manner. Communicate transparently and honestly with all stakeholders. Manage expectations to ensure the focus remains on resolving business impactsavoiding deflection or finger-pointing. Foster collaboration and strong team spirit among all parties involved in incident resolution. Maintain visibility into the business impact and paths to resolution throughout an incident's lifecycle. Capture and drive the implementation of incident-based lessons learned. Own, maintain, and improve incident-related policies, processes, and procedures. Ensure incident details are accurate and fully documented across reports, tickets, and system status dashboards. Perform additional duties and lead projects as assigned. Education, Experience & Skills Required Bachelor's degree or equivalent experience. 5+ years of relevant experience in a SaaS or hosted application service provider environment. 3+ years of Incident/Problem Management experience. ITIL v4 (or above) certification. Strong understanding of IT technologies including compute, storage, networking, databases, and virtualization. Solid technical knowledge bridging applications and infrastructure. Experience in managing complex technical environments with demonstrated leadership in dynamic situations. Strong analytical and project management skills. Experience initiating continuous improvement efforts. Strong organizational skills with the ability to multitask effectively. Experience facilitating technical incident reviews and encouraging collaborative problem-solving. Ability to craft business-appropriate communications for affected stakeholders. Technically literate with the ability to translate issues for both engineering and executive audiences. Strong crisis management skills: able to prioritize, manage multiple threads, assess current state, and drive towards resolution. Proficient in Excel, Power BI, or similar tools for incident trend analysis and reporting. Deep understanding of IT operations, software development models, and SaaS architecture. Behaviors & Abilities Maintain composure under pressure. Handle competing priorities in a high-stakes environment. Adjust availability based on business needs. Challenge technical experts and ask insightful, resolution-focused questions. Demonstrate ownership, initiative, and customer-centric thinking. Be a strong team player who builds trust and cross-functional relationships. Apply strong business acumen and strive for customer satisfaction. Stay analytical and detail-oriented in a fast-paced environment. Be proactive in decision-making and task prioritization. Take full ownership of tasks and deliverables from start to finish. Work collaboratively and bring a positive, energetic attitude to the team.

Key Responsibilities: Data Pipeline Development : Assist in the design and implementation of data pipelines to extract, transform, and load (ETL) data from various sources into data warehouses or databases. Data Quality Assurance : Monitor and ensure the quality and integrity of data throughout the data lifecycle, identifying and resolving any data discrepancies or issues. Collaboration & Analysis : Work closely with data analysts, data scientists, and other stakeholders to understand data requirements and deliver solutions that meet business needs as well as perform analyses aligned to anchor domain. Documentation : Maintain clear and comprehensive documentation of data processes, pipeline architectures, and data models for reference and training purposes. Performance Optimization : Help optimize data processing workflows and improve the efficiency of existing data pipelines. Support Data Infrastructure : Assist in the maintenance and monitoring of data infrastructure, ensuring systems are running smoothly and efficiently. Learning and Development : Stay updated on industry trends and best practices in data engineering, actively seeking opportunities to learn and grow in the field. Qualifications Education: Bachelor's degree in Computer Science, Data Science, Information Technology, or a related field preferred; relevant coursework or certifications in data engineering or programming is a plus. Technical Skills: Familiarity with programming languages such as Python or JavaScript; knowledge of SQL and experience with databases (e.g., Snowflake, MySQL, or PostgreSQL) is preferred. Data Tools: Exposure to data processing frameworks and tools (e.g. PBS/Torque, Slurm, or Airflow) is a plus. Analytical Skills: Strong analytical and problem-solving skills, with a keen attention to detail. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical stakeholders. Team Player: Ability to work collaboratively in a team environment and contribute to group projects. Adaptability: Willingness to learn new technologies and adapt to changing priorities in a fast-paced environment.

As a AI/ML Engineer, you will be responsible for designing, developing, and implementing machine learning algorithms and AI solutions that address complex business challenges. You will lead a team of engineers collaborating with cross-functional teams to drive the successful deployment of AI initiatives. Your expertise will be crucial in shaping our AI strategy and ensuring the delivery of high-quality, scalable solutions. Key Responsibilities: Lead the design and development of machine learning models and AI solutions to solve business problems. Select appropriate machine learning or deep learning models based on problem context and data availability. Develop, train, test, and validate models using state-of-the-art methodologies and frameworks. Collaborate with analytics, developers and domain experts to acquire, clean, and preprocess large datasets. Engineer features and performs exploratory data analysis to ensure data quality and model readiness. Containerize models (Docker/Kubernetes), implement monitoring (Prometheus/Grafana), and automate pipelines (MLflow/Kubeflow). Implement models into production environments, ensuring robustness, scalability, and maintainability. Develop and maintain CI/CD pipelines for seamless model integration and deployment. Monitor and evaluate model performance post-deployment and iterate based on feedback and performance metrics. Document model architecture, development processes, and performance evaluations thoroughly. Share insights and technical know-how with team members to foster a culture of continuous learning and improvement. Research & Innovation: Stay ahead of AI trends (LLMs, generative AI) and advocate for ethical AI practices. Analyze large datasets to extract insights and improve model performance. Ensure compliance with data privacy and security regulations in all AI/ML initiatives. Qualifications: Bachelor's or master's degree in computer science, Data Science, Machine Learning, or a related field. Proven experience (3+ years) in AI/ML engineering, with a strong portfolio of successful projects. Proficiency in programming languages such as Python, R, or Java, and experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn). Strong understanding of machine learning algorithms, statistical modeling, and data analysis techniques. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)

Key Responsibilities: Lead data quality initiatives for the Data Engineering and Analytics and Business Intelligence teams, ensuring high standards of data integrity and accuracy. Collaborate with the Data Desk team to identify and address data quality issues, leveraging insights from manual fixes to inform automation efforts. Work closely with data engineers to design and implement data pipelines that enhance data quality and streamline processes. Develop and maintain data quality metrics, dashboards, and reports to monitor data quality performance across various zones. Implement and optimize data quality processes and procedures, focusing on automation to reduce manual intervention. Engage with stakeholders across different zones to understand their data quality needs and provide strategic recommendations. Stay updated on industry best practices and emerging technologies related to data quality and automation. Qualifications: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. Proven experience of at least 7+ years in data quality management, data governance, or a similar role. Experience in leading data quality initiatives and implementing data quality frameworks. Strong knowledge of data engineering concepts, with proficiency in Informatica, Python, and SQL. Excellent analytical and problem-solving skills, with a strategic mindset. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams. Familiarity with data quality tools and technologies is a plus. What We Offer: A dynamic and collaborative work environment. Opportunities for professional growth and development. The chance to make a significant impact on data quality across the organization.

Qualifications: We're looking for developers who want to work on challenging technology problemsto create products that medical professionals and patients use every day. We work with a mix of technologies, but don't hire developers based on particular coding language. We're more interested in folks with raw talent and a burning desire to succeed. The most important requirement for applying is a passion to learn and to make adifference developing enabling technologies. Ability to learn and adapt quickly Experience reading and writing code in a programming language Experience working collaboratively towards project goals and deadlines Computer Science (CS) or relevant technical degree program is a plus, though wewill consider non-traditional, non-CS degreed applicants. Desired Experience Bachelor's Degree or equivalent Familiarity of working in an Agile environment preferred Software engineering skills and computer science experience Knowledge of atleast one modern programming languages such as: C#, C++, Perl, Java, Python, and JavaScript/jQuery Familiarity with Unix/Linux, Big Data, SQL, NOSQL, and various other technologies Exposure to object-oriented programing, relational database technologies, distributed computing tech (Hadoop, spark), RESTful API, WebUI (HTML 5) and Modern JS frameworks Understanding of iOS and Android environments

Job Summary: As a Senior UX Business Analyst at athenahealth, you will be responsible for analyzing business needs and translating them into actionable requirements that drive product development. You will leverage your UX design skills to ensure that solutions not only meet business objectives but also provide exceptional user experiences. Your role will involve collaborating with cross-functional teams, including product managers, developers, and stakeholders, to drive design decisions that enhance user experiences, streamline processes, and reduce workloads. KeyResponsibilities: Conduct thorough business analysis to identify needs, challenges, and opportunities for improvement within the organization. Collaborate with stakeholders to gather and document business requirements, ensuring alignment with strategic goals. Utilize UX design principles to inform the development of user stories, wireframes, and functional specifications. Facilitate workshops and meetings to validate requirements and design concepts, ensuring stakeholder buy-in. Analyze existing processes and workflows to identify inefficiencies and recommend solutions for optimization and automation. Conduct user research and usability testing to gather insights that inform design decisions and enhance user satisfaction. Develop and maintain documentation, including business process models, user personas, and journey maps. Monitor and analyze product performance metrics to identify areas for improvement and inform iterative design processes. Advocate for user-centered design principles and best practices within the organization. Qualifications: Bachelor's degree in Business Administration, Human-Computer Interaction, UX Design, or a related field. 5+ years of experience as a Business Analyst, with a strong understanding of UX design principles and methodologies. Proven ability to analyze business needs and translate them into user-centered design solutions. Proficient in user research techniques, usability testing, and data analysis. Experience with wireframing, prototyping, and process diagramming tools (e.g. Figma, Axure, mural, Lucidchart) Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Strong analytical and problem-solving skills, with a keen attention to detail. Familiarity with Agile methodologies is a plus.

Job Responsibilities Automate the deployment of logging, metrics, and monitoring services through configuration management utilizing Puppet. Address and resolve production incidents by applying Linux administration and engineering expertise. Lead projects from inception to completion, including designing technical solutions, managing timelines, and executing deliverables. Design and implement metrics dashboards and alert criteria to effectively monitor and scale services. Participate in a week-long on-call rotation in collaboration with team members. Assist development teams in enhancing their logging and metrics collection processes. Demonstrate the ability to manage on-call rotations every few weeks. Typical Qualifications Possess 5 to 8 years of prior experience in a production environment, exhibit strong system administration and DevOps skills for managing services within a Linux environment. Demonstrate hands-on experience with configuration management tools such as Puppet or Ansible. Strong experience troubleshooting production services in a Linux environment and participating in on-call rotations. Proficient in programming with experience writing and maintaining scripts in the following languages: Bash, Ruby, Python, Perl, C++, Java, and Golang. Experience developing Infrastructure as Code utilizing Terraform and CloudFormation. Display adaptability and flexibility in response to changing environmental and business demands. Additional Qualifications Demonstrated experience in managing production server fleets at a scale of thousands. Subject matter expertise in relevant technologies, including FluentD, Kafka, Elasticsearch, Graphite, Clickhouse, Prometheus, Grafana, Graylog, Terraform, CloudFormation, Docker, Jenkins, and Git. Exposure to Amazon Web Services (AWS) for deploying, managing, and scaling applications, with a foundational understanding of AWS services, architecture, and best practices. Proficient in using protocol analyzers such as tcpdump and Wireshark.

Job responsibilities: Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Write unit tests, continuously monitor and maintain code quality by checking potential code bugs and vulnerabilities. Build services that run on cloud and cater to billions of transaction volumes, per day. Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate. Understand and follow coding conventions, architectural approaches, and best practices. Adhere to the team's Definition of Done; perform peer code reviews to ensure quality standards Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives Education, Experience, & Skills Required: 2 to 4 years of experience in software development role Experience in an Agile environment preferred. Bachelor's Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as: Java, spring boot Knowledge of working with AWS, IaC (Terraform). Strong knowledge in RESTAPI and SQL development. Behaviors & Abilities Required: Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology.

Job Responsibilities Reviewing and resolve issues reported by our clients and internal stakeholders Provide resolution that impacts processes across operations to optimize processes and prevent future issues Adhere to SLAs and SLCs of the team Contribute constructively to achieve business goals of the team Typical Qualifications AnyBachelor'sdegreeispreferred Minimum 2+ years of professional experience, US healthcare experiencepreferred

Job responsibilities: Design and develop quality code in an agile approach adhering to the business requirements. Deploy the code to production and deliver timely fixes. Write unit tests, continuously monitor and maintain code quality by checking potential code bugs and vulnerabilities. Build services that run on cloud and cater to billions of transaction volumes, per day. Ensuring high quality and optimum performance of integration systems by proactively identifying and proposing new, alternative solutions as appropriate. Understand and follow coding conventions, architectural approaches, and best practices. Adhere to the team's Definition of Done; perform peer code reviews to ensure quality standards Develop domain knowledge. Take ownership of what you build and coordinate your efforts across the teams to ensure proper completion Participate and contribute to Agile ceremonies including daily stand-up, sprint planning, readouts, and retrospectives Education, Experience, & Skills Required: 2 to 4 years of experience in software development role Experience in an Agile environment preferred. Bachelor's Degree or equivalent Significant software engineering skills (SDLC) with high quality and DevSecOps driven delivery. Knowledge and expertise in programming languages such as: Java, spring boot Knowledge of working with AWS, IaC (Terraform). Strong knowledge in RESTAPI and SQL development. Behaviors & Abilities Required: Ability to learn and adapt in a fast-paced environment, while producing quality code Ability to work collaboratively on a cross-functional team with a wide range of experience levels. Ability to write code that is technically sound, performant, scalable, and readable. Ability to collaborate with business owners to understand and refine business requirements. Ability and willingness to demonstrate ownership of an area of Athena's technology.

Responsibilities: Manage multiple detailed project plans in the designated project management tool Quickly identify issues and develop effective solutions Prioritize tasks and manage time effectively to meet deadlines Anticipate potential risks and develop strategies to mitigate them Make informed decisions that benefit the project and the team Ensure all aspects of the project are thoroughly planned and executed User Management:?add, remove, and manage users, including assigning custom roles and working with IT to provision Account Governance:?set up account permissions and manage access to features on the Enterprise plan Security Management:?oversee security settings and ensure the account is protected Billing Management:?manage subscriptions and billing information Workflow Design:?develop and customize monday.com workflows to meet specific org needs Performance Review and Analysis:?receive user feedback and propose enhancements to align with evolving organizational objective and surface issues that arise to enhance system performance, scalability, and reliability Requirements: 4+ years of work experience a working knowledge of monday.com or knowledge as administrator of another project management system (Asana, Trello, Smartsheet, etc.) Adaptability: flexibility, adjusting plans as needed to accommodate changes Communication: excellent verbal and written communication skills and strong attention to detail Interpersonal skills: ability to effectively communicate with stakeholders and explain technical concepts in non-technical terms Team player: contribute independently and as a team member to the formulation and execution of monday.com strategies aligned with Marketing objectives Detail-oriented: maintain comprehensive documentation of monday.com, procedures, and best practices Responsive: respond promptly to monday.com incidents, perform root cause analysis, and implement preventive measures to minimize the likelihood of recurrence Proven ability to successfully operate in a highly matrixed organizational system where partnership and influence are key drivers of success PMP certification preferred or experience working with project management methodologies such as Lean Six Sigma or Agile Consistent use of logical judgment when making daily decisions about assignment activities High tolerance for ambiguity and an ability to work cooperatively and forge relationships across multiple functional organizations Excellent analytical and critical thinking skills, with the ability to analyze complex business processes, identify improvement opportunities, and develop practical solutions

Job Responsibilities Provide managerial oversight of multiple scrum teams to deliver products, considering both individual performance and team goals and ensuring alignment with the overall product line objectives. Develop your team to grow them as engineers and as people, to make their development positions at athena their best job ever. Maintain technical knowledge of product architecture and provide connective tissue, manage dependencies; ensure delivery of quality releases in partnership with product management and other engineering teams. Desire to manage ambiguity, investigate grey areas and improve clarity for internal and external stakeholders. Foster a culture of innovation, collaboration, and high performance within the engineering team. Develop and implement processes to optimize engineering workflows and efficiency. Recruit, hire, and onboard top engineering talent. People and Performance management. Manage engineering budgets and resources effectively. Typical Qualifications Possess over two years of experience in leading teams within a product-oriented company, with expertise in the Java/J2EE frameworks, knowledge of Unix/Linux, relational databases, and a working knowledge of any modern JavaScript frameworks such as React, Angular, and Vue.js. Demonstrate a working knowledge of Cloud Services, AWS/Azure. Exhibit strong experience in Agile methodologies and possess excellent technical knowledge in software development, maintenance, and production support, including expertise in web technologies, cloud computing, databases, and APIs. Maintain a proven track record of fostering professional development among employees, maximizing individual potential, and building and scaling high-performing engineering teams, with a keen understanding of team needs to provide opportunities for growth and learning. Have a history of successfully delivering results while balancing priorities to ensure timely delivery, demonstrating excellence in team leadership and collaboration with cross-functional stakeholders. Possess substantial experience in risk management and planning. Exhibit excellent communication, collaboration, and interpersonal skills. Hold a bachelor's degree or an equivalent qualification.

In this role, you will have the opportunity to Build foundational technology to scale and accelerate our application, services and frameworks whereby maximizing the impact for our customers, partners, and internal developers. Partner with product managers, architects, engineering managers and stakeholders in the broader team to deliver the vision, strategy, adoption of the relevant Ecosystem platform solutions across athena and ensure that we're building the right features to power product engineering teams. Effectively communicate complex ideas and influence decisions across a diverse range of stakeholders. Help the team make thoughtful, informed decisions in ambiguous situation. Optimize our solutions and drive continuous improvements in reducing spend tending to operational work. Understand the mix of products, technology, and actively address this complexity through modularization, core services, API best practices, security implications, reference implementation, test automation, documentation, enabling tools etc. Collaborate with cross-functional teams to deliver impactful project outcomes. Identify and manage risks and dependencies for teams for key initiatives in partnership with product management and TPMs as applicable. Coach and mentor your team and act as a mentor for managerial levels, challenge them to bring their best selves to their daily work, and deliver exceptional results. Build and nurture a highly engaged and inclusive team culture where every member feels empowered, accepted, and respected. Qualification & Experience Required Bachelor's Degree or equivalent with 15+ years of relevant experience leading teams in cross functional technical environment Track record of developing teams both technically and professionally Previous experience working in an Agile environment and cloud-based architecture Demonstrated experience in platform engineering Experience in distributed systems and cloud-based architecture Strong cross functional leadership to aligning process, projects, and people to meet business goals in cross-functional team settings. Demonstrated ability to lead complex technology in a fast-paced, dynamic environment with competing priorities. Extensive experience leading strategy, technical and escalated conversations with senior leadership and stakeholders. Demonstrated record of leading a performing team along, providing feedback and focus on career development. Knowledge & Skills: Ability to foster a team culture of open and direct communications, where team members feel empowered to offer constructive and positive feedback and acknowledge achievements and areas for improvement. Experience building and operating extremely reliable platform systems sup porting large-scale and critical use cases, including running 24x7, highly available systems. Ability to effectively operate and flexibility in a fast-paced and dynamic team environment. Ability to work in a highly collaborative environment as a part of an extended cross functional team beyond organizational boundaries with an emphasis on teamwork. Long-term strategic thinker with a strong platform mindset, and ability to define and articulate product vision and strategy and how they fit into the broader objectives of the organization Exceptional communication and influencing skills, with the ability to represent complex business or technical concepts and enable trade-offs/decisions. Commitment to building inclusive teams and team culture Desire to manage ambiguity, investigate grey areas and improve clarity for internal and external stakeholders. Cultivates innovation and influences stakeholders

Overview? Athena health is looking for a?Senior Decision Management Associate?to join the?Collector Rules?team within the Product Management?department.?You are a technical senior associate who can independently interpret, implement, test & debug highly complex code. You are an excellent communicator who can quickly pick up the complicated healthcare space. You are a tenacious but nimble learner who demonstrates design & engineering excellence. ? The Team? Revenue Cycle Management (RCM) is a core service offered by athena through our Collector product and related services. Collector product teams in Chennai are responsible for developing and delivering the Product roadmap. Rules Zone under Collector is responsible for the life cycle and governance of business rules based on Client requests and industry regulations. As a member of our team, you will be responsible for converting highly impactful legacy code into new-age technical implementation while keeping the business outcomes intact. Ultimately your work will focus on improving corporate performance, product performance and clinical outcomes. Key Responsibilities Interpret existing Object-Perl code covering subroutines, file handling, OOPS concepts etc Reverse engineer complex PERL code & convert it into business requirements/specifications in DMN (Decision Modeling notation) that is technically sound, performant, scalable, and readable. Test & debug implemented DMN files Debug Perl code Create & debug Java methods Act as the subject matter expert for your area of assignment Collaborate with cross-functional teams within Rules Zone to define project scope, complete the deliverables and to ensure that products meet customer requirements Typical Qualifications Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field Strong technical knowledge & 4-8 years of solid experience in software development Experience with agile development methodologies and project management tools, such as JIRA Proficiency in programming languages such as Perl, Java Experience in decision modelling tools(DMN) covering complex DMN implementation with Business & technical attributes, BKMs, Feel Operators, Decision tables, handling iterations etc Strong analytical skills Learn and adapt in a fast-paced environment, while producing quality code Willingness to take on complex challenges Strong communication and interpersonal skills, with the ability to work collaboratively with direct & cross-functional teams

Essential Functions (Duties and Responsibilities): Targeted Messaging: Communicate new offerings through targeted messaging campaigns aimed at existing customers to drive engagement and usage. Client Events: Organize and execute targeted client events to foster relationships and showcase product capabilities. Market Leadership Messaging: Ensure consistent messaging of athenahealth's market leadership through various forums, including webinars, conferences, and industry publications. Digital marketing, SEO, and Web Presence: Enable and enhance SEO strategies to improve the online presence of the product portfolio, driving organic traffic, demand generation, and visibility. Rebranding Initiatives: Lead efforts to rebrand product offerings, ensuring alignment with market trends and customer expectations. Content Development: Create consistent messaging through success stories, data sheets, pitch decks, and other marketing collateral to support sales and customer engagement. Thought Leadership: Position athenahealth as a thought leader in the industry by leveraging AI insights and trends in marketing materials and communications. Collaboration: Work closely with cross-functional teams, including Product, Sales, and Customer Success, to align marketing strategies with business objectives. Education & Experience Required: Bachelor's degree in Marketing, Business Administration, or a related field; Master's degree preferred. 10+ years of experience in marketing, preferably in the healthcare or technology sectors in the US. Proven track record of developing and executing successful marketing strategies that drive customer engagement and revenue growth. Skills Required: Excellent Communication: Strong verbal and written communication skills, with the ability to engage and influence a broad base of internal and external stakeholders. Analytical Mindset: Ability to analyze market trends and customer data to in form marketing strategies and decisions. Project Management: Proven ability to manage multiple projects and priorities in a fast-paced environment, ensuring timely delivery of high-quality outcomes. Creative Thinking: Strong creative and strategic thinking skills to develop innovative marketing campaigns and initiatives. Collaboration: Ability to work effectively with diverse teams and foster an inclusive environment that encourages collaboration and teamwork. Initiative: Takes the initiative to research and find solutions, making confident decisions even in challenging situations.

Position Summary: We are looking for a Product Management Senior Manager to join the athenahealth Value-Based Care (VBC) Programs team in Bangalore . At the cutting edge of the healthcare market's shift towards value based care, the Care Monitoring and Collaboration Zone works with an industry leading client base to deliver capabilities to enable patient-centric care, from Care Management to Quality Management to Care Pathways. This role in particular will focus on the capabilities built into our Electronic Health Record (EHR) to help organizations define Clinical Programs for guiding and measuring the treatment of patients. We are looking for a mission-driven, innovative, and outcomes-oriented teammate to join us in our quest to change healthcare for the better. You will have an understanding of the market and customer, contributing to a product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. In this specific role you'll become a subject matter expert in Quality Management and Clinical Care Protocols. This position will work daily with a dedicated scrum team defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule. Responsibilities: Serve as Product Owner for scrum teams covering assigned product area Represent the customer for assigned product area, demonstrating responsibility for end-to-end customer journey and touchpoints Drive ongoing backlog allocations and prioritization of customer issues to solve within area of responsibility Partner with UX to research the problem space, identify the user needs, and conceptualize a solution Identify and frame user-centered problems effectively Define epics and user stories, clearly articulating business requirements and acceptance criteria for the problems we're trying to solve - including UX/CX/Support requirements Partner with UX in UI/UX design development and partner with Engineering in the development of the features Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement Requesting analyses to inform backlog Support fix and feature rollouts through alpha, beta and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications Partner with Product Management leaders to drive portfolio and product strategy Engage with Sales, CS, Product Knowledge, and other internal partner teams on customer issues, including understanding problems and impact and communicating product decisions and next steps Typical Qualifications: Bachelor's Degree required; Degree in Business, Product or Computer Science preferred Understanding of healthcare / health IT environment preferred 12+ years of product management experience Agile experience or certification a plus Demonstrated ability to distill complex problems and design effective and scalable solutions Demonstrated success at driving innovative results in a fast-paced environment and managing simultaneously competing priorities using analytic and quantitative capabilities Experience working with stakeholders in a business environment across global, cross-functional groups Excellent verbal and written communication skills

Job Responsibilities: Guide and mentor a team of engineers, promoting a collaborative and inclusive atmosphere. Foster a robust engineering culture and provide direction on technical and career growth. Lead reference implementation for cloud modernization initiatives, including the adoption of cloud-native applications and microservices architecture. Lead the K8s platform, caching services and drive the tech strategy at athena. Oversee the design, implementation, and maintenance of microservices architecture on AWS using Kubernetes. Improve the developer experience by implementing tools and practices that streamline development processes, such as CI/CD pipelines, automation, and code quality standards. Oversee multiple programs focused on tech modernization. Ensure programs meet business requirements, compliance standards, and best practices. Work with product managers, stakeholders, and other teams to align on project goals and deliverables. Ensure effective communication and manage stakeholder expectations. Stay informed about the latest tech trends and emerging technologies. Encourage experimentation and learning within the team to continuously improve processes and solutions. Have a strong understanding and passion for software engineering best practices such as testing, continuous integration, and continuous delivery. Ability to operate effectively and independently in ambiguous situations. Passionate about transformational leadership and a bottoms-up culture, committed to developing both great engineers and impactful teams. Experienced in leading, managing, coaching, or mentoring software developers to deliver high-quality software on time. Ability to apply agile and lean principles to solve problems at any scale. Technical Skills: Proficiency in programming languages such as Java, Perl, ReactJS Strong understanding of cloud-native technologies and infrastructure as code (e.g., Terraform, CloudFormation). Experience with microservices architecture on platforms like AWS and Kubernetes. Required Qualifications: Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field. Experience: At least 10-14 years of professional software engineering experience, with a minimum of 2 years in a people management role Methodologies: Strong understanding of agile methodologies, including CI/CD, application resiliency, and security Soft Skills: Excellent leadership, communication, and interpersonal skills. Ability to coach and mentor both senior and junior engineers Preferred Qualifications: 15+ years of experience in software engineering, with significant experience in cloud modernization efforts and open-source frameworks. In-depth knowledge of the platform engineering Relevant certifications in cloud computing, agile methodologies, or software engineering concepts. This role is pivotal in driving technological transformation and enabling the tech strategy within the organization.

Job Responsibilities? Design and develop code on an agile team of Engineers, a Product Owner, and Experience Designer Understand the legacy system PERL code base, and contribute to these areas and propose opportunities for modernization Accurately estimate the size of development tasks in story points, challenge other during estimation Understand and follow coding conventions, architectures, and best practices; hold other members of the team accountable for doing so Perform peer code reviews to ensure quality standards Clearly communicate complex technical concepts to both technical and non-technical stakeholders Participate and own production issues and troubleshooting Collaborate inclusively with cross-functional team members Typical Qualifications About 5-6 years of software engineering experience with significant product development expertise Minimum 4+ years of experience as a Full Stack Developer 2+ years of developing microservices with Spring Boot framework Proficiency in at least one modern programming language (preferably Java); relational databases like MySQL, PostgreSQL with modern UI frameworks (preferably React) Experience working with NoSQL databases like Apache Cassandra Familiarity with designing and implementing event-driven systems, including experience using Apache Kafka for message brokering Experience with DevOps principles, and deployment (CI/CD) pipelines using Jenkins along with git, bitbucket or other source code repositories. Experience with deploying and managing infrastructure on AWS cloud platforms using Terraform Familiarity with AWS services including EC2, S3, Lambda, RDS and experience with containerization technologies like Docker and Kubernetes Knowledge of healthcare and electronic health records will be a plus