Senior Product Management Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Opportunity:

We are looking for a Senior Associate Product Manager to join our Data and Ecosystem Platform team. In this role, you will lead the design, development, and implementation of workflows and services aimed at create the connections, intelligence, and experiences that unify the healthcare ecosystem. You will do so in an exciting, collaborative, and fast-paced environment driven by a desire to enable more efficient and effective care. In this role, you will work closely with multidisciplinary team members to drive execution of high-quality solutions to complex problems that please users and provide business results.

Position Summary:

The Senior Product Management Associate (SPMA) will serve as a Product Owner within an agile Scrum team. In this role, you will oversee a specific product area within the Integration Platform portfolio, focusing on developing new features and enhancing existing functionalities to improve the the way we create and manage healthcare ecosystem connections. Your work will navigate the intersection of technical complexity, engaging user experience challenges, and essential business needs, making a significant impact on our product's success.

The SPMA will develop subject matter proficiency in the business area, market, customer & product functionality owned by the Integration Platform Zone in Data and Ecosystem Platform. In this role you will work with cross-functional teams to deliver amazing features to the market and make a difference to our customers & the business.

Job Responsibilities:

• Serve as Product Owner for scrum teams covering an assigned product area
• Understand Zone responsibility in athenahealth's ecosystem & accordingly conceptualize product/feature definitions to deliver value
• Partner with UX to research the problem space, identify the user needs, and conceptualize a solution
• Define epics and user stories, clearly articulating business requirements for the problems we are aiming to solve - including UX requirements
• Partner with UX in UI/UX design development and partner with Engineering in the development of the features.
• Collaborate cross functionally with global as well as technical teams
• Strong negotiation & logical reasoning to ensure the right product scope & schedule tradeoffs
• Define success criteria for the features/product, and measure performance against them
• Support feature rollouts through alpha, beta, and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications
• Communicate equally well with Sales/Marketing teams as with Engineering teams & leading the conversation to planned outcomes
• Partner with Product Management leaders to be the voice of product decisions within the organization
• Travel to customer sites across the country for user research 10% or less.

Typical Qualifications

• Bachelor's degree or equivalent combination of education, training, and experience is required
• 1-3 years of product management experience
• 2-5 years working across cross-functional groups
• Intellectual curiosity, problem solving mentality & the ability to think creatively is required
• Experience with analytics and data-driven decision-making
• Experience working in engineering, UI/UX design, customer service, or customer success in an IT environment preferred