Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru, Karnataka
>
OMH HealthEdge Holdings
>
Senior Manager - Service Line

Senior Manager - Service Line

OMH HealthEdge Holdings

15 years

0 Lacs

Bengaluru, Karnataka

Posted:1 week ago| Platform: Indeed logo

Apply

Skills Required

service healthcare management strategy data itil architecture crm coding reporting analysis efficiency leadership metrics reports training development marketing compliance risk certifications communication negotiation presentation

Work Mode

On-site

Job Description

Omega Healthcare Management Services Private Limited

Posted On

15 Jul 2025

End Date

31 Jul 2025

Required Experience

8 - 14 Years

Basic Section

No. Of Openings

Grade

Designation

Senior Manager - Service Line

Closing Date

31 Jul 2025

Organisational

Country

State

KARNATAKA

City

BENGALURU

Location

Bengaluru-I

Skills

Skill

PROJECT MANAGEMENT

IT SERVICE MANAGEMENT

IT STRATEGY

DATA CENTER

IT OPERATIONS

ITIL

SOLUTION ARCHITECTURE

VENDOR MANAGEMENT

OUTSOURCING

CRM

MEDICAL CODING

REPORTING & ANALYSIS

Education Qualification

No data available

CERTIFICATION

No data available

Job Description

Job Title: Senior Manager - Service line

Location: Hyderabad/Chennai/Bengaluru (WFO)

Position Overview:

The Senior Manager - Service Line will be responsible for managing the service line operations, ensuring delivery excellence, and driving growth within the business unit. The role requires a strategic leader with experience in service line management, client relationship building, operational efficiency, and team leadership. The Senior Manager will collaborate with cross-functional teams and stakeholders to ensure that service offerings meet client needs and align with the organization's overall strategic goals.

Key Responsibilities:

Service Line Leadership:
Lead the service line’s strategic initiatives, including expansion, service offerings, and operational improvements.
Client Relationship Management:
Build and maintain strong relationships with key clients to understand their needs and ensure the effective delivery of services. Act as the primary point of contact for escalated client issues.
Operational Excellence:
Oversee the day-to-day operations of the service line to ensure seamless delivery. Monitor KPIs and other performance metrics to ensure efficiency, productivity, and cost-effectiveness.
Financial Management:
Manage the budget for the service line, ensuring financial performance and profitability. Provide forecasts, budgets, and reports on financial metrics, and ensure services are delivered within the allocated budget.
Team Leadership & Development:
Lead, mentor, and develop a high-performing team within the service line. Provide direction, set performance goals, and ensure professional growth through training and development opportunities.
Service Innovation & Development:
Identify new trends, technologies, and opportunities to innovate and improve the service line offerings, ensuring they meet client needs and industry standards.
Cross-Functional Collaboration:
Work closely with other departments (e.g., sales, marketing, product, and delivery) to ensure alignment on client needs, service offerings, and business objectives.
Compliance & Risk Management:
Ensure that all services comply with regulatory standards, contractual agreements, and quality control processes. Actively manage risks and implement mitigation strategies.
Reporting & Analysis:
Provide regular updates to senior management regarding service line performance, client satisfaction, financial results, and strategic initiatives.

Qualifications & Experience:

Education:
Bachelor's degree in Business Administration, Management, or a related field. A master’s degree or relevant certifications is a plus.
Experience:
At least 15 years of experience in a similar role or in Operations and Delivery, with a proven track record of driving operational excellence, client satisfaction, and team leadership. Experience in US healthcare (Medical Coding) is mandatory

Skills & Competencies:

Strong leadership and people management skills.
Excellent communication, negotiation, and interpersonal skills.
In-depth understanding of service line management, operational processes, and service delivery models.
Financial acumen, with experience managing budgets and financial performance.
Ability to handle complex client issues and deliver customized solutions.
Proven ability to think strategically and execute tactically.
Strong problem-solving and analytical skills.

Key Competencies:

Strategic Thinking & Vision
Client-Centric Approach
Leadership & Team Management
Financial Management & Budgeting
Service Innovation & Improvement
Communication & Presentation Skills
Problem Solving & Critical Thinking

More Jobs at OMH HealthEdge Holdings

PROCESS COACH - CODING

Bengaluru, Karnataka

3 - 5 yrs

Salary: Not disclosed

EXECUTIVE - HRSS

Chennai, Tamil Nadu

2 - 4 yrs

Salary: Not disclosed

PROCESS COACH - CODING

Hyderabad, Telangana

3 - 5 yrs

Salary: Not disclosed

EXECUTIVE - HRSS

Bengaluru, Karnataka

2 - 4 yrs

Salary: Not disclosed

PROCESS EXECUTIVE - AR

Bengaluru, Karnataka

1 - 3 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

OMH HealthEdge Holdings

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Manager - Service Line