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Omega Healthcare
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Senior Manager - Service Line

Senior Manager - Service Line

Omega Healthcare

8 - 13 years

4 - 8 Lacs

Chennai

Posted:1 day ago| Platform:

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Skills Required

healthcare management kpo it enabled services management services crm erection non voice process transformers information technology customer service accounting hospital administration ht customer support technical support 33kv 11kv

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Manager to lead our Service Line team at Omega Healthcare Management Services Pvt. Ltd., located in Chennai I. The ideal candidate will have 8-14 years of experience in the field.
Roles and Responsibility

Develop and implement strategies to enhance service line operations and customer satisfaction.

Lead and manage a team of professionals to achieve business objectives and goals.

Collaborate with cross-functional teams to identify and resolve complex issues.

Analyze market trends and competitor activity to stay ahead in the industry.

Ensure compliance with regulatory requirements and company policies.

Foster a culture of continuous improvement and innovation within the team.

Job Requirements

Proven track record of success in managing service lines and leading high-performing teams.

Strong understanding of CRM/IT enabled services/BPO industry trends and best practices.

Excellent leadership, communication, and problem-solving skills.

Ability to analyze data and make informed decisions to drive business growth.

Strong knowledge of healthcare management services and industry regulations.

Experience in developing and implementing process improvements to increase efficiency and productivity.

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Senior Manager - Service Line