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Omega Healthcare
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Senior Manager - Service Line

Senior Manager - Service Line

Omega Healthcare

8 - 13 years

4 - 8 Lacs

hyderabad

Posted:14 hours ago| Platform:

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Skills Required

project management kpo it enabled services electricals crm erection non voice process transformers team management customer service ht customer support technical support 33kv 11kv

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Manager to lead our Service Line team in Hyderabad, with 8-14 years of experience.

Roles and Responsibility

Develop and implement strategies to enhance service line operations and customer satisfaction.
Lead cross-functional teams to achieve business objectives and goals.
Analyze market trends and competitor activity to identify opportunities for growth.
Build and maintain strong relationships with clients and stakeholders.
Identify and mitigate risks to ensure compliance with regulatory requirements.
Collaborate with the sales team to develop and execute sales plans.

Job Requirements

Proven track record of success in managing service lines or similar roles.
Strong understanding of CRM/IT enabled services/BPO industry trends and best practices.
Excellent leadership and communication skills.
Ability to analyze complex data sets and make informed decisions.
Strong problem-solving and project management skills.
Experience working in a fast-paced environment with multiple priorities.

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