Senior Manager - Sales

Position Title:

Role Overview

Key Responsibilities

• Sales Strategy & Planning
• Develop and execute sales strategies to achieve revenue, market expansion, and customer acquisition goals.
• Conduct competitor benchmarking to refine pricing, promotions, and service offerings.
• Utilize customer insights to enhance product offerings and improve customer experience.
• Monitor market trends, economic shifts, and regulatory changes to proactively adapt strategies.
• Team Leadership & Development
• Lead and motivate the sales team to meet individual and collective targets.
• Conduct regular performance reviews and identify training needs.
• Foster a culture of collaboration, innovation, and excellence.
• Client Relationship Management
• Build and maintain strong relationships with travel agencies and trade bodies.
• Business Development
• Identify and pursue new business opportunities, including partnerships with airlines, hotels, and travel companies.
• Represent the airline at industry events to enhance brand visibility and secure new deals.
• Financial Oversight
• Collaborate with revenue management to align sales strategies with pricing and yield objectives.
• Monitor and report on sales performance to senior management.
• Cross-Functional Collaboration
• Work closely with airport operations, marketing, customer service, and other departments to ensure consistent customer experiences.
• Provide input on marketing campaigns, promotions, and loyalty programs.
• Compliance & Reporting
• Ensure all sales activities adhere to industry regulations and company policies.
• Present regular reports, forecasts, and market analyses to senior leadership.
  

Qualifications

• Education: Bachelor’s degree required; MBA or Master’s in Sales & Marketing preferred.
• Experience: 7–10 years in sales management, preferably in the airline, travel, or hospitality industry.
• Skills:
• Leadership and team management
• Strategic thinking and analytical ability
• Strong interpersonal and negotiation skills
• Excellent communication and presentation
• Proficiency in Microsoft Office, Power BI, and Salesforce
• Flexibility: Willingness to travel frequently and work flexible hours.