Senior Manager (Forklift Operations & Business Development)

Job Description – Senior Manager (Forklift Operations & Business Development)

Position Title: Senior Manager – Forklift Business

Location: Bharuch Gujarat

Reports To: General Manager / Business Head

Department: Operations & Business Development

Role Overview

The Senior Manager will be responsible for managing and expanding the company’s forklift-related business across multiple client sites and projects. The role demands a unique combination of operational leadership, manpower management, financial oversight, and business development skills. This includes ensuring safe and efficient forklift operations, controlling costs, sourcing skilled manpower, and leveraging professional networks to generate new business opportunities.

Key Responsibilities

1. Operations Management

• Oversee forklift operations across multiple sites.
• Motivate team to ensure compliance with client SLAs, operational KPIs, and safety norms.
• Monitor fleet availability, utilization, maintenance, and downtime.
• Standardize SOPs and implement best practices in forklift deployment.

2. Manpower Management

• Create systems and introduce resources to ensure efficient sourcing of skilled operators, supervisors, and support staff.
• Optimize manpower allocation to meet project requirements.

3. Financial & Administrative Control

• Enforce operational budgets for manpower, fuel, maintenance, and spares.
• Track cost variances and implement cost-saving measures without compromising service quality.
• Ensure accurate MIS reporting on fleet utilization, costs, and manpower deployment.
• Support audits, client reviews, and compliance with statutory obligations.

4. Business Development & Client Engagement

• Maintain strong relationships with existing clients to ensure contract renewals and upselling.
• Leverage industry network to identify and pursue new business opportunities.
• Pass on new enquiries and business opportunities to BD Team.
• Collaborate with the sales and leadership team to expand market presence in logistics, warehousing, manufacturing, and related industries.

5. Leadership & Strategy

• Lead a team of site managers, supervisors, and operators across multiple client locations.
• Drive continuous improvement initiatives in safety, efficiency, and customer satisfaction.
• Align operations with company growth strategy and contribute to long-term business planning.

Key Deliverables

• Safe, reliable, and cost-efficient forklift operations.
• Effective manpower sourcing and retention to meet client demands.
• Achievement of operational budget targets and cost efficiency.
• Business growth through new enquiries, contracts, and client retention.
• High client satisfaction and long-term partnerships.

Qualifications & Experience

Education

• Bachelor’s degree in Mechanical/Automobile/Industrial Engineering or equivalent.
• MBA/PGDM in Operations or Business Management (preferred).

Experience

• 7-10 years of experience in forklift operations, in-plant logistics, or material handling industry.
• Minimum 5 years in a senior management/leadership role.
• Strong exposure to both operations execution and business development.

Compensation & Benefits

• Attractive salary with performance-linked incentives.
• Company-provided benefits including medical and accident insurance.
• Opportunities for leadership development and career progression.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,500,000.00 per year

Work Location: In person