Senior IT Manager

Job Summary

We are seeking an experienced and highly skilled IT Manager who has comprehensive knowledge of hardware, software, networking, IoT, ERP systems, automation (Lighthouse), and Artificial Intelligence (AI) implementation. The IT Manager will be responsible for planning, managing, and securing the organization’s complete IT infrastructure while supporting business growth through modern technologies.

Key Responsibilities

• Manage and maintain all IT hardware including servers, desktops, laptops, printers, and networking devices.
• Oversee software systems, installations, upgrades, licenses, and troubleshooting.
• Design, implement, and maintain network infrastructure (LAN, WAN, Wi-Fi, firewalls, routers, switches).
• Plan and manage IoT systems, including device connectivity, data integration, and monitoring.
• Implement, customize, and support ERP systems for finance, HR, inventory, and operations.
• Manage automation and Lighthouse systems for process optimization and operational efficiency.
• Lead AI implementation projects, including data integration, AI tools adoption, and basic AI-driven analytics.
• Ensure cybersecurity, data protection, backups, and disaster recovery planning.
• Coordinate with vendors, service providers, and technology partners.
• Lead and train the IT team, assign tasks, and monitor performance.
• Prepare IT budgets, reports, and technology roadmaps.
• Ensure compliance with IT policies, standards, and best practices.

Required Skills & Knowledge

• Strong knowledge of computer hardware and operating systems (Windows, Linux).
• Expertise in software management and enterprise applications.
• In-depth understanding of networking concepts and security.
• Working knowledge of IoT architecture and device management.
• Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).
• Understanding of automation / Lighthouse technologies.
• Basic to intermediate knowledge of AI tools, machine learning concepts, and AI deployment.
• Strong problem-solving, leadership, and communication skills.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in IT management or senior IT roles.
• Relevant certifications (Network, Security, Cloud, ERP, or AI) are an advantage.

Preferred Attributes

• Strategic thinking and ability to align IT with business goals.
• Ability to manage multiple projects simultaneously.
• Strong documentation and reporting skills.

Job Type: Full-time

Work Location: In person