Senior Inside Sales Manager

Job Summary:

Senior Sales Manager

Key Responsibilities:

• Lead and manage the office-based B2B sales team to achieve and exceed sales targets.
• Validate, negotiate, and close high-value sales deals while ensuring profitability and client satisfaction.
• Monitor and ensure all inbound and outbound leads are handled efficiently and in a timely manner.
• Identify key performance areas and skill gaps in the team and implement necessary training and development plans.
• Design, propose, and implement improvements in sales processes and systems to drive better outcomes.
• Coordinate with internal departments (Design, Operations, Finance, etc.) to streamline communication and accelerate deal closures.
• Ensure excellent client experience across all touchpoints and maintain strong relationships with key clients.
• Personally attend important client meetings, presentations, and negotiations (online/offline) to support the team and close strategic deals.
• Track team performance, provide coaching and mentoring, and motivate the team to reach individual and collective goals.
• Prepare weekly/monthly sales reports and forecast sales trends.

Key Requirements:

• Bachelor's or masters degree in Business Administration, Marketing, or related field
• 10+ years of proven experience in B2B sales, with at least 3 years in a leadership or managerial role.
• Strong understanding of the B2B sales process, client handling, and team development.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical skills with the ability to assess data and identify improvement opportunities.
• Ability to manage multiple stakeholders and drive cross-functional collaboration.
• Proficiency in CRM tools and sales tracking systems.