Senior Human Resources Business Partner

Role Overview: As an HR Business Partner (HRBP) at Optimum Solutions, your primary responsibility is to enhance the employee experience, foster strong connections, and drive HR process excellence. Your role will involve establishing meaningful connections with employees through virtual and in-person interactions, maintaining and improving employee engagement, and serving as the custodian of employee experiences. Additionally, you will oversee key HR initiatives such as onboarding, employee communication, retention strategies, and process adherence. Key Responsibilities: - Establish and maintain connections with employees through regular communication. - Maintain records of virtual and in-person interactions with employees. - Monitor and improve the Employee Engagement Index and NPS score. - Facilitate a rigorous daily induction program for new hires. - Provide ongoing support to new employees for their first 90 days. - Act as the primary point of contact for addressing employee concerns and issues. - Manage and enhance the organization's presence on social media platforms, particularly Glassdoor. - Drive employee communication strategies to enhance overall employee experience. - Administer regular pulse surveys to gauge employee sentiment. - Address HR-related queries from employees promptly and professionally. - Develop and execute strategies to retain and engage employees effectively. - Ensure strict adherence to HR process automation. - Maintain and update HR trackers and records. - Promote professional email etiquette within the HR department. - Track and report on cost savings and other financial metrics related to HR initiatives. - Manage the offboarding process, including conducting exit interviews and assessing their impact on the business. - Exhibit a positive attitude and behavior conducive to a productive and collaborative work environment. - Manage and resolve employee escalations efficiently and professionally. Qualifications: - Bachelor's degree in Human Resources or a related field (Master's degree preferred). - Proven experience in HR, with a focus on employee engagement and experience. - Strong understanding of HR principles, best practices, and employee relations. - Excellent interpersonal and communication skills. - Proficiency in HRIS and Microsoft Office Suite. - Problem-solving and conflict resolution skills. - Knowledge of employment laws and regulations.,