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WNS Holdings
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Senior Group Manager - Operations

Senior Group Manager - Operations

WNS Holdings

5 - 9 years

10 - 14 Lacs

Pimpri-Chinchwad

Posted:3 hours ago| Platform:

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Skills Required

attrition tat workforce planning attrition management shrinkage hr generalist activities employee relations hrsd people development hr operations talent management talent acquisition employee engagement recruitment employee retention external audit

Work Mode

Work from Office

Job Type

Full Time

Job Description

Should be able to manage a large team and responsible to deliver client mandated KPI that include TAT and accuracy. People Management, Workforce planning, Shrinkage / Absenteeism management, Attrition management, People development. Compliance to internal and external Audit requirement. Ensure timely update of incentive and NSA.Data analysis, client managementEffective communication. Should be able handle high pressure operations team.
Qualifications
GraduateJob Location

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WNS Holdings

Business Process Management (BPM)

Mumbai

45,000 Employees

400 Jobs

Key People

Keshav Murugesh

CEO
Ameet R. Kakkad

CFO
Rohit S. Sinha

COO
Dinesh S. Satyam

Chief HR Officer

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Senior Group Manager - Operations