Data Analyst - (Band A 2) – Analytics academy Role Summary We are seeking a data-driven professional to join our Capability Development team as a Data Analyst, focused on delivering actionable insights across learning programs, digital upskilling, and strategic partner certifications. As a Data Analyst, you will empower leadership with timely insights on talent readiness, help scale digital and analytics learning and accelerate value from partner certifications by tracking impact across business units. Key Responsibilities Learning Analytics & Training IntelligenceCollect, clean, and analyze large datasets related to training nominations, completions, skill development, deployment and track outcomesBuild and maintain robust data pipelines for continuous tracking of analytics and digital learning initiativesIdentify trends, gaps, and opportunities to improve the effectiveness and reach of training programs across technical and functional tracks Dashboarding & ReportingDesign and maintain interactive dashboards using Power BI, or Excel to visualize learning KPIs, training impact, and business outcomesDeliver monthly and quarterly insights to leadership for capability development planningAutomate reporting processes to reduce manual intervention and improve data accuracy External & Mandatory Training SupportTrack progress, assessments, and attendance for external training programsMaintain compliance reports for mandatory training completionUpdate LMS with training update and course updates / uploads Partner Certification InsightsManage analytics and reporting for strategic certifications and other partner-led programsTrack certification adoption, completion rates, and alignment with client-readiness objectivesWork closely with external partners and internal stakeholders to monitor program performanceSupport strategic upskilling initiatives by delivering insights that inform talent deployment, pipeline readiness, and ROI on learning investments Ad-hoc Analysis & Stakeholder EngagementPartner with CD SPOCs and business leads to develop custom reports and training impact analysesTranslate data into clear visual stories that support business decisions and leadership updatesConduct exploratory analysis to answer business questions and contribute to strategic workforce planning Required Skills & Competencies 3+ years of prudent experience in Advanced Excel and working knowledge of Power BI, or similar BI toolsStrong understanding of data visualization principlesAbility to synthesize large datasets into clear, concise insights and recommendationsFamiliarity with Learning Management Systems (LMS) and training data architecture is a plusExperience working with cross-functional teams and managing external certification partnershipsExcellent communication and stakeholder management skills

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EXL

www.exlservice.com

Business Process Management / Analytics

New York

20,000+ Employees

1140 Jobs

Key People

Rohit Kapoor

Vice Chairman & CEO
Jasvinder Singh

President
Vikas Bhalla

Chief Financial Officer
Lanny Cohen

Chief Operating Officer
Ravi Kumar

Senior Vice President

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