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Glorious Hr Services
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Senior Customer Support Executive

Senior Customer Support Executive

Glorious Hr Services

1 - 6 years

3 Lacs

bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

customer service service level tat inbound calls calling customer satisfaction aht inbound retention query resolution customer support escalations customer complaints net promoter score kra csat customer queries customer handling resolution international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: International Voice Process Customer Support Executive

We are hiring experienced Customer Support Executives for an International Voice Process. If you have strong communication skills and prior customer service experience, this is an excellent opportunity to grow your career in a global support environment.

Key Responsibilities:

Handle inbound customer calls for international clients
Provide accurate information and resolve customer queries professionally
Maintain high customer satisfaction and service quality
Adhere to process guidelines and compliance standards

Eligibility Criteria:

Minimum 1 year experience in Customer Service / International Voice Process
Excellent communication skills in English (verbal & listening)
Graduates / Undergraduates can apply
Candidates must be Immediate Joiners only

Job Details:

Process: International Voice (US)
Shift: US Shifts
Work Mode: Work From Office (WFO)
Location: Bangalore
Working Days: 5 Days Working | 2 Days Rotational Off
Transportation: 2-Way Cab Facility

Compensation & Benefits:

CTC: Up to 30,000 per month
Attractive work environment
Career growth opportunities

How to Apply:

Contact Person:

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