Senior Customer Support Executive

0 years

1 - 2 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service Executive

Location: Bhopal
Company: Magnum Group

Job Description:
We are looking for a Customer Service Executive to handle customer interactions efficiently and professionally. The candidate will be responsible for answering customer queries, providing product/service information, and ensuring customer satisfaction through timely resolution of issues.

Key Responsibilities:

  • Handle inbound and outbound customer calls
  • Resolve customer queries and complaints politely and effectively
  • Maintain accurate customer records
  • Provide information about company products and services
  • Ensure a high level of customer satisfaction

Eligibility Criteria:

  • Graduate in any discipline
  • Excellent communication skills (Hindi/English)
  • Minimum 6 months of customer service or call center experience
  • Ability to work in a fast-paced environment

Salary & Benefits:

  • Salary: ₹16,000 + ₹1,000
  • Training Stipend: ₹7,500
  • Growth opportunities

How to Apply:
Call/WhatsApp: 7389359212
Email: mahak.dwivedi@magnumgroup.co.in

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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