Tele-collection Executive

Company Description Magnum Group is a BPO-BPM and Contact Centre services organization based in Bhopal, Madhya Pradesh. Magnum Group is ISO – 9001:2008 and ISO – 27001:2013 certified, registered under MPSEDC, and a member of NASSCOM. The company offers a range of services including BPO, KPO, and IT solutions for various sectors. Role Description This is a full-time on-site role for a Tele-collection Executive at Magnum Group located in Madhya Pradesh, India. The Tele-collection Executive will be responsible for managing and conducting tele-collections activities, contacting customers for overdue payments, maintaining accurate records, and ensuring compliance with regulations and company policies. Qualifications Strong communication and negotiation skills Experience in tele-collections, customer service, or related field Ability to work under pressure and meet targets Knowledge of banking or financial services industry Proficiency in MS Office and data entry skills Strong problem-solving skills Ability to work well in a team Fluency in multiple languages is a plus Show more Show less