Chat Support Executive

Job Description

We are hiring for the Chat Support Executive Communication skills- Average/Good/Excellent Fluent English We have the opportunity in Chat Process , Govt. Voice Process. We are hiring for the Chat Support Executive Communication skills- Average/Good/Excellent Fluent English Job Responsibilities Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers’ accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Salary is - 14k to 17k inhand.. Location - Bhopal Address - Hoshangabad Road Near Ashima Mall Chinar Fortune City Building Ground Floor Job Responsibilities Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer. Records customer inquiries by documenting inquiry.