Senior Business Development Manager

Heavy & Bulky Logistics

We are seeking a high-ownership Senior BD Manager to acquire and manage clients across the furniture, appliances, mattresses, fitness equipment, industrial equipment, and other high-value bulky goods categories.

This leader will open new verticals, build enterprise relationships, and drive revenue growth for last-mile delivery and operational optimization solutions.

Responsibilities

New Client Acquisition

• Identify and onboard brands dealing in Furniture, Appliances, Mattresses, Fitness Equipment, Home Interiors, Industrial B2B supplies, etc.

• Build a targeted pipeline of 20–30 priority brands in each region.

• Pitch last-mile delivery optimization and address-intelligence–based solutions to CXOs, ops heads, and supply chain leaders.

• Lead proposals, pricing discussions, and commercial negotiations.

Enterprise Relationship Management

• Own client relationships end-to-end: onboarding, SLA agreements, performance reviews.

• Serve as the primary point of escalation for enterprise accounts.

• Maintain high customer NPS through strong communication and continuous process improvements.

Market & Competition Intelligence

• Map the heavy & bulky logistics landscape and track major players such as Urban Ladder, Pepperfry, IKEA, Wakefit, Duroflex, leading appliance brands, fitness equipment brands, and industrial distributors.

• Analyze operational workflows and propose optimization strategies.

Revenue & Growth

• Deliver quarterly revenue targets for heavy & bulky logistics verticals.

• Work closely with product and operations teams to design workflows for bulky deliveries: two-man delivery, installation, assembly, quality checks, and RTO reduction.

• Articulate value propositions such as route optimization, vehicle utilization, address accuracy, cost reduction, and SLA improvement.

Required Skills & Experience

• 5–10 years of experience in B2B Sales, Enterprise BD, Logistics, or 3PL.

• Proven network in furniture, appliances, mattresses, fitness equipment, or industrial supply chains.

• Strong communication, negotiation, and enterprise deal-closing skills.

• Understanding of last-mile operations (delivery, installation, assembly, reverse logistics).

• Ability to work independently and build a vertical from the ground up.

Preferred Background

• Experience in firms such as Delhivery, Blowhorn, Porter, Ecom Express, Shadowfax, Xpressbees, Gati, BlueDart, or bulky-goods specialists.

• Previous sales experience with brands like IKEA, Pepperfry, Urban Ladder, Wakefit, Duroflex, HomeTown, The Sleep Company, Furlenco, Flexnest, etc.

• Familiarity with logistics tech, routing engines, or optimization tools (preferred but not mandatory).