Senior Associate HR

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Role Overview

Key Responsibilities

• Employee Lifecycle Management
• Manage onboarding, induction, and exit processes for Kochi employees.
• Handle documentation, HRIS entries, offer rollouts, joining formalities, and background verification coordination.
• Maintain accurate employee records and ensure compliance with internal and statutory requirements.
• Employee Engagement & Communication
• Drive engagement initiatives aligned with company-wide “Connect, Grow & Care” pillars.
• Conduct pulse checks, employee connect sessions, and engagement surveys.
• Partner with leadership to plan and execute location-level engagement events.
• HR Operations & Compliance
• Ensure adherence to HR policies, Code of Conduct, POSH, and statutory compliance.
• Track attendance, leave, and timesheet submissions in coordination with payroll.
• Support audits and documentation as required by internal and external stakeholders.
• Performance & Development
• Coordinate performance management timelines – goal setting, mid-year, and annual reviews.
• Support L&D programs, nominations, and feedback collection.
• Track completion of mandatory learning and compliance training.
• Employee Relations & Grievance Handling
• Serve as an approachable HR contact for Kochi employees.
• Support issue resolution, disciplinary actions, and grievance management in collaboration with the HRBP and Legal.
• Escalate concerns appropriately and ensure confidentiality and fairness in all dealings.
• Recruitment Support
• Coordinate with TA team for local hiring needs, interview logistics, and candidate experience.
• Facilitate referrals and maintain dashboards for Kochi-specific hiring metrics.
  

Required Qualifications & Skills

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• 3–6 years of experience in HR generalist or HR operations roles.
• Strong interpersonal skills and ability to manage employee relationships with empathy and discretion.
• Working knowledge of HR systems (e.g., Keka, SAP SuccessFactors, or equivalent).
• Familiarity with Indian labor laws and statutory compliance.
• Excellent communication and organizational skills; ability to multitask in a dynamic environment.
  

Preferred Attributes

• Prior experience in IT/ITES or professional services organizations.
• Proven track record in managing HR for a location or business unit independently.
• Energetic, approachable, and proactive with a “people-first” mindset.