Senior Associate - HR Operations

Job Description

The Senior Associate provide integrated Human Resources services ensuring that people-related issues are managed effectively. The Senior Associate works directly with other operations staff on efforts across a wide range of HR related activities. Senior Associate also functions as a link between various departments and HR processes. The Senior Associate maintains current departmental Statement of purpose (SOPs) and process flows, performs data entry and maintenance of various Human Resources Systems. Responsibilities Partner closely with stakeholders and business leaders to brainstorm, collaborate, and drive new ideas forward Establish and maintain department record keeping requirements and reports Point of contact in answering employee questions in regards to PTO, time and attendance Performs customer service functions by answering employee requests and questions and delivering quality solutions if able, or escalating to a more senior team member Perform manual system changes to employee data when needed Review company employment policies and procedures Revise, develop, implement policy and practices to support business goals and strategies Conduct periodic audits of human resource activities to ensure compliance with policies and procedures Create strong, trusting relationships with client teams Responsible for generation of accurate employee-related reports for the senior management Handling the employee separation process (off-boarding formalities, termination, team transfers and entity transfers) Ensuring the smooth & efficient operation and management of employee record using the company’s ERP Managing On-boarding formalities and documentation Essential Skills Candidate must have 4 plus years of experience in to core HR operations role. Must be dynamic, flexible and possess perseverance skills Proficiency in customer relationship management is essential In-depth understanding of principles and practices of human resources Hands-on experience in employee relations and day to day operations Prior experience with an HRIS database Excellent interpersonal skills and computer literacy are essential Must have excellent verbal and written communication skills Must have integrity and the ability to handle confidential information Excellent organizational skills with demonstrated ability to prioritize work activities are essential Must be able to solve problems using sound and accurate judgment Show more Show less