Senior Application Engineer

1. Task Coordination and Support

• Discuss work priorities and allocations with seniors and follow the assigned tasks.
• Provide technical guidance and support to junior engineers remotely or on-site as required.
• Take support from seniors for complex tasks or confirmations.

2. Program Development

• Receive and review drawings from the design team for program development.
• Develop PLC and HMI programs based on drawings and customer requirements.
• Re-develop programs on-site as per customer changes.
• Conduct software simulation to test the developed program.
• Submit final program backups to seniors after completion.

3. Panel Testing and Troubleshooting

• Perform manual and auto-logic panel testing, including hardware testing.
• Identify and suggest necessary design changes to the design team based on testing outcomes.
• Perform I/O testing and ensure functionality of the panel in urgent cases.

4. Commissioning

• Collect required resources (e.g., tools, drawings, converters) for site commissioning tasks.
• Execute commissioning tasks at the client site, including:
• Wiring and continuity checks.
• I/O testing, autologic testing, and synchronization of motors/equipment.
• Calibrating functionality and conducting dry runs and load tests.
• Adjust programs and systems to meet customer requirements.
• Prepare commissioning reports, bills, and MoMs, and get them signed by the client.

5. Breakdown Management

• Handle breakdown tasks based on priorities set by seniors.
• Provide online support to OEM engineers when possible.
• Perform on-site troubleshooting, including program and hardware checks, wiring fixes, and part replacements.
• Coordinate repairs of faulty parts at the factory when necessary.
• Prepare breakdown reports and bills, and verify with the client.

6. Customer and OEM Coordination

• Discuss priorities for multiple work orders with OEMs and seniors.
• Provide updates to the sales team regarding project progress and site activities.

7. Documentation and Reporting

• Maintain detailed service reports, MoMs, and bills for all tasks.
• Submit reports to seniors, sales personnel, and customers as required.

Process Improvement

• Identify inefficiencies in testing, commissioning, and troubleshooting processes and suggest improvements to the team.

Customer Feedback Management

• Gather and document customer feedback post-service to aid in service quality enhancement.

Training and Development

• Mentor junior engineers on advanced programming, testing, and troubleshooting techniques.

Technology Utilization

• Use diagnostic and simulation tools to enhance efficiency and accuracy in program development and testing.

Qualifications

• Experience of 03 to 06 years

• Experience in Technical Support and Testing
• Proficiency in Software Development, including PLC, HMI, and SCADA programming
• Strong background in

  Electrical Engineering

  and related
• Strong problem-solving and analytical thinking skills
• Effective communication and collaboration abilities
• Familiarity with automation systems and industrial processes
• Bachelor's degree in Engineering i Electrical/ Instrumentation and Control or relevant
• Experience in the automation industry is a plus