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SBI Renewal || Customer Service Executive (Non Sale)

SBI Renewal || Customer Service Executive (Non Sale)

1Point1

0 - 4 years

1 - 3 Lacs

thane navi mumbai mumbai (all areas)

Posted:21 hours ago| Platform:

Apply

Skills Required

inbound process customer service renewals telecalling customer care bpo solving queries inbound calls calling calls voice process kpo inbound voice support outbound customer support cse bpo voice domestic domestic bpo domestic calling voice customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role:

Job Type:

We are hiring Customer Service Associates for the SBI Renewal process (non-sales). The role involves handling customer queries, providing information, and assisting with renewal-related support over calls.

Key Responsibilities

Handle inbound and outbound calls related to SBI renewal processes.
Provide accurate information and resolve customer queries efficiently.
Maintain records of interactions and follow-up as required.
Ensure excellent customer service and adherence to process guidelines.
Work in alignment with company and client compliance policies

Required Qualifications

HSC Pass or Graduate (any stream).
Average communication skills (Hindi/English).
Basic computer knowledge.
Must be comfortable with fixed day shift and 6-day working.

Candidate Requirements

Immediate Joiners only.
Should be willing to join on the same day if selected.
Prior customer service experience is an advantage, but freshers can also apply.

How to Apply ?

To Apply / Contact For more information

HR Neha - 8637721095

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