SAP Program Director

Strategic Governance & Portfolio Management

-Define and enforce SAP project governance frameworks, methodologies (e.g., SAP Activate, Agile, Hybrid), and standards.

-Ensure all SAP projects align with the organization’s Digital transformation roadmap.

-Oversee program interdependencies (e.g., integrations with CRM, HR systems, data migrations).

Value Realization Monitoring

-Establish clear, measurable Key Performance Indicators (KPIs) for value (ROI, process efficiency gains etc.), agree on targets with business stakeholders and the partner, and accurately measure the "As-Is" baseline before implementation start.

-Embed value realization activities into the project plan and partner reporting, regularly assessing leading indicators and actual performance against baselines in program status updates.

-Continuously monitor benefits realization, post-go-live performance, analyze deviations from expected value, and provide clear, consolidated reports to executive stakeholders on the benefits achieved.

PMO Leadership & Team Oversight

-Lead a team of SAP project managers, analysts, and coordinators within the PMO.

-Establish best practices, templates, and tools (e.g., RAID logs, RACI matrices, SAP Solution Manager integration).

-Conduct project health checks and audits to ensure compliance with SAP and organizational standards.

Stakeholder & Executive Alignment

-Act as the key liaison between C-level executives, business units, and IT leadership.

-Provide executive dashboards and reports on SAP program status, risks, and financials.

-Manage steering committee meetings and escalate critical issues.

Resource & Budget Management

-Optimize resource allocation (internal teams, SAP consultants, vendors).

-Control program-level budgets, vendor contracts, and licensing costs.

-Ensure cost efficiency while maintaining quality and timelines.

Risk & Compliance Management

-Implement enterprise risk management for SAP projects (e.g., data security, regulatory compliance – GDPR, SOX).

-Drive mitigation strategies for high-impact risks (e.g., custom code issues, change resistance).

-Ensure adherence to SAP recommended practices and minimize technical debt.

Change Management & Adoption

-Oversee organizational change management (OCM) strategies to drive user adoption.

-Align training programs, communications, and business readiness activities.

-Measure end-user satisfaction and address resistance.

Performance Monitoring & Continuous Improvement

-Define KPIs (e.g., project milestones, system performance, business benefits).