SAP Program Director

As the Strategic Governance & Portfolio Management for SAP projects, your primary responsibility will be to define and enforce project governance frameworks, methodologies, and standards. You will ensure that all SAP projects align with the organization's Digital transformation roadmap and oversee program interdependencies such as integrations with CRM, HR systems, and data migrations. Your role will also involve establishing clear, measurable Key Performance Indicators (KPIs) for value realization, agreeing on targets with business stakeholders, and accurately measuring the "As-Is" baseline before implementation start. You will embed value realization activities into the project plan, regularly assess performance against baselines, and monitor benefits realization post-go-live. Additionally, you will lead a team of SAP project managers, analysts, and coordinators within the PMO, establish best practices, templates, and tools, and conduct project health checks and audits to ensure compliance with SAP and organizational standards. You will act as the key liaison between C-level executives, business units, and IT leadership, provide executive dashboards and reports, and manage steering committee meetings. In terms of resource and budget management, you will optimize resource allocation, control program-level budgets, vendor contracts, and licensing costs, and ensure cost efficiency while maintaining quality and timelines. You will also implement enterprise risk management for SAP projects, drive mitigation strategies for high-impact risks, and ensure adherence to SAP recommended practices. Furthermore, you will oversee organizational change management strategies to drive user adoption, align training programs and communications, measure end-user satisfaction, and address resistance. Lastly, you will define KPIs for project milestones, system performance, and business benefits, and focus on continuous improvement to enhance performance.,